Can you share any outcomes from the project that demonstrate progress or success?
No, not at this time. I don't sell anything so I can't say if my new site has made a difference yet.
How effective was the workflow between your team and theirs?
This is the review I wrote for Google and Wordpress: I found Seahawk on a Google search and they had a decent amount of good reviews. Signing up with them was quick and the price was affordable: under $2000.
I already had an existing website and wanted a fresh look and a mobile friendly site. I received the layout from Kasia in about 10 days and I really loved it. She organized the landing page so it was easy to navigate and added small touches that were wonderful. I didn’t have any substantial changes.
Well, about a month later, I hadn’t received any updates and it didn’t look like any work was in progress; we used Monday boards so I could check the status of the various tasks. When I contacted them, I was pushed off and some days later, I really thought my money was gone and I wasn’t going to get a website.
They definitely have communication issues to resolve.
So, I received my layout on June 28 and the work on recreating my article pages finally began on August 6. Note that the original launch date was targeted for July 12.
With relief, Sapan Agarwal, who was doing all the time-intensive labor, was amazing. He was very responsive and made changes or explained the process, with no problem. He would even send me video tutorials when I didn’t know how to do a specific task. (Elementor was new to me so I had many questions.)
Sapan was patient and worked diligently on getting my site done. My website, which looks beautiful and functions well, finally launched on September 16. Granted, a couple of weeks were on my shoulders with SEO chores and swapping out photos I had initially compressed poorly.
Also, with working with Sapan overseas, it wouldn’t be until the next day until I would receive updates, etc. It was a long back and forth process that I ultimately didn’t mind since good work was being accomplished.
Perhaps if I had been more of a priority client, I wouldn’t have been ignored for over a month. Also, working with creative and skilled people around the world can make for a challenging work flow. I would recommend Seahawk for their talented staff—and if you have a lot of patience and aren’t in a hurry to get your new website launched.
What did you find most impressive about this company?
The talent of their design person and also their technical persons.
Are there any areas for improvement?
Definitely, SeaHawk needs to better communicate with their clients and make every client a priority.