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E-Commerce growth with PPC, Shopping & Social Ads

4.9
13 reviews
GOLD VERIFIED

SCUBE Marketing helps E-Commerce companies grow through paid search, shopping, paid social campaigns & analytics.

  • B2C E-Commerce Industry Expertise: Luxury, Outdoor Living, Hunting, Apparel, Party Supplies, Food Delivery, Interior Design, and Automotive.
  • B2B E-Commerce Industry Expertise: Packaging, Fueling Equipment, Office Supplies, Manufacturing Equipment, Contruction Supplies, Auto Detailing Equipment.
  • Lead Generation Expertise: Industrial B2B, Online Education, Legal.

 

Agency Philosophy

The approach that drives results. Over the years we've learned the traits of most successful campaigns. Based on them we developed our way and we call it SCUBE BASE™:

  • BUSINESS - Learn your business through in-depth conversations.
  • ANALYTICS - Work with you to identify the right metrics and establish targets.
  • STRATEGY - Develop a multi-channel strategy with a clear roadmap to achieve targets.
  • EXECUTION - Execute campaigns effectively through clear workflow and internally built tools.

 

Client-Agency relationship matters a lot. SCUBE CARE™ is the approach that makes our working relationship meaningful: 

  • CURIOUS - Comfortable with asking questions and challenging the status quo.
  • ADAPTABLE - Adaptable to constantly changing marketing conditions.
  • RESULTS-ORIENTED - Passionate about doing great work that delivers results. 
  • EI SAVVY - Emotionally intelligent, great listeners and self-aware.
READ MORE...
 
$1,000+
 
$50 - $99 / hr
 
2 - 9
 Founded
2009
Show all +
Chicago, IL
headquarters
  • 2150 S. Canalport Ave, Suite 2A-11
    Chicago, IL 60608
    United States
    7086956168

Portfolio

Key clients: 

LupinePet, Chicago Brick Oven, J.L. Matthews & Co, Detailers Domain, DXH, Hardcore Brands, Brandable Box, American Medical Resource Institute, Keypath Education, CRC, Hoonigan

Improved ROI by 20% in 90 Days for a Leading Healthcare Education Company Image

Improved ROI by 20% in 90 Days for a Leading Healthcare Education Company

COMPANY INTRO


American Medical Resource Institute (AMRI) 


is the largest stand-alone Advanced Cardiac Life Support (ACLS) and Pediatric Advanced Life Support (PALS) training program in the country. AMRI has been in business since 1983.


OBJECTIVE


AMRI’s leadership wanted to achieve two goals:


  • Increase
…
revenues
  • Reduce advertising costs


    • The existing Google Adwords and Bing Ads campaigns were not effective and were losing money. We learned that the previous agency working on the account focused only on revenue growth without regarding campaign profitability. With increased competition, AMRI needed to make a shift in strategy.


    STRATEGY


    • Identified and stopped channels bleeding cash.
    • Established clear CPA and revenue goals for Search, Display, and Social PPC campaigns.
    • Attributed revenue and ad spend to respective channels.
    • Restructured campaigns to identify and scale effective channels.
    • Opened new marketing channels to capture new opportunities.


    RESULTSCPA decreased by 21% in the first 90 days, followed by a 26% CPA decrease after the first year, and another 26% decrease after the second year




    Read more...
    Increased Traffic by 16% with 17% Lower Budget Image

    Increased Traffic by 16% with 17% Lower Budget

    COMPANY INTRO


    CRC Industries


    is a worldwide leader in the production of specialty chemicals for the DIY and maintenance professional, serving the automotive, heavy trucking, marine, hardware, industrial, and aviation markets. They proudly sell over 1,300 products across the United States, Europe, South America, and the Pacific Rim. However, despite their market size,

    …
    competition was on the rise, leading to a growing need to increase brand recognition. With this in mind, SCUBE developed an AdWords account with an objective to drive the maximum number of visitors within a fixed budget.  


    OBJECTIVE


    CRC had two main objectives: 


    • To increase brand recognition by increasing the number of visitors to their landing pages
    • To decrease the cost-per-click (CPC) with a fixed budget


    With the onset of increased competition, SCUBE was tasked with driving more visitors at a reduced Avg. CPC to maximize branding efforts within a fixed budget.


    STRATEGY


    • Determined how CRC products met customer needs to clearly understand the value propositions.
    • Improved account performance through campaign optimization.
    • Tested ad positioning for maximum traffic with a fixed daily budget.

    RESULTS


    After 90 Days of strategic campaign optimization, we were able to shave the budget by 17%, while driving 16% more visitors at a reduced cost-per-click of 28%


    Read more...
    Increased Online Orders by 17% and Improved ROI by 16% in 12 months Image

    Increased Online Orders by 17% and Improved ROI by 16% in 12 months

    COMPANY INTRO


    Sarpino’s USA 

    is a fast growing pizza delivery franchise. With 46 stores in eight states across the U.S. they plan to continue expansion to 350 locations within five years. 


    OBJECTIVE


    In a highly competitive pizza industry, companies like Sarpino's grow by taking away market share from competitors by optimizing their

    …
    processes and making quick decisions based on data. Our objective was to increase the number of online orders, while decreasing the cost per order. 


    STRATEGY


    • Organized the account to focus on traffic opportunities with low cost per order and scale when necessary.
    • Developed ad copy to reflect the frame of mind of the targeted pizza buyer.
    • Monitored store and service delivery performance through insightful reporting.

    RESULTSIncreased online orders by 17% and decreased cost per order by 16% in 12 months


    Read more...

    Reviews

    4.9
    13 reviews
    Sort by

    Google Ad Campaigns for Automobile Lifestyle Brand

    “They look out for the best interests of their clients, and they’re very methodical.”

    See More

    4.5

    Quality: 
    4.5
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $50,000 to $199,999
     
    Jun. 2019 - Ongoing
    Project summary: 

    SCUBE Marketing created a Google Ad campaign for an automotive lifestyle brand. They provide detailed reports on demographics and campaign successes. They were able to make adjustments during the holidays

    The Reviewer
     
    11- 50 Employees
     
    Long Beach, California
    Director of Operations, Automotive Lifestyle Brand
     
    Verified
    The Review
    Feedback summary: 

    The campaign has performed well, resulting in an impressive click-through rate. SCUBE Marketing created a detailed plan and was able to make adjustments that improved the project’s outcome. Through the course of their engagement, they’ve developed a strong partnership.  

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    We’re a lifestyle brand for automotive enthusiasts. We have four unique divisions: live events, racing, media, and direct-to-consumer retail.  

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with SCUBE Marketing?

    We’d recently migrated from Magento to Shopify Plus, and we were starting to talk about our advertising and metrics. We hadn’t been doing anything before, with regard to Google search. We approached SCUBE Marketing to be our advertising partner.

    SOLUTION

    What was the scope of their involvement?

    We had some SEO stuff, which was native to Shopify, and we were keeping metrics related to our inquiries, but, nothing else. SCUBE helped implement a Google Ad campaign. Not only did they put us in a starting position, they helped us take off.

    We approached them late in the game around the holiday season, to revise our strategy. They told us they were already rolling, but we had six weeks of opportunity, and we wanted to go for it. We told them to double the budget, throw it out there, and go

    What is the team composition?

    We were introduced to Tom (Principal) initially. He would continue to oversee our account, but Diana (Managing Partner) would be our project manager. She’s been our main point of contact post-launch. She’s our conduit and liaison, and we have monthly meetings to discuss what we’ve accomplished.

    How did you come to work with SCUBE Marketing?

    Our web developer referred them to us.

    How much have you invested with them?

    From an ad dollar perspective, we’re in the $80,000–$100,000 range so far.

    They have a fee relative to our advertising spend. We will give them a monthly spending range, and they’re allowed to spend the maximum amount if we’re getting a certain return. That allows them to be creative and do what they do best.

    What is the status of this engagement?

    We started working with SCUBE Marketing in June 2019 and it’s ongoing.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    The launch was a bit slower, but we’ve been pleased with them. Q4 is a rich period for results, but, moving into Q1, we’re seeing a click-through rate of more than 10%.

    We meet at the conclusion of every month to discuss results, and they’re really good at reporting, in terms of what did and didn’t work, age demographics, where ads are placed, spend, and so on. That allows us to track conversions, and it’s something we really like.

    How did SCUBE Marketing perform from a project management standpoint?

    Their monthly reports are very detailed. They’re sharing good information from their side.

    They’re very poignant and they mapped everything out ahead of time, so it was difficult to pivot once they were rolling, but they were very open to it. They told us there might be consequences to what we were asking for, and we acknowledged that. They look out for the best interests of their clients and they’re very methodical. They create plans in terms of timeline and strategy. They definitely look out for the best interests and the richest results for their clients.

    What did you find most impressive about them?

    SCUBE Marketing is the first partner of this kind that we’ve worked with, so I don’t have the experience to compare them to others. That said, the first 10 months into the relationship with them have been fantastic, and I couldn’t picture moving away from SCUBE Marketing. Given the way they work, the information they share, and the results they’ve brought us, working with them is advantageous for us.

    Are there any areas they could improve?

    It’s all part of the feeling out process. As we built this relationship, we came to an understanding over what works and what doesn’t work, and that’s allowed us to get more granular on what types of ads are working for us, and the different returns that we’re getting on those ads. It’s allowed us to evolve the discussion and the relationship.

    Do you have any advice for future clients of theirs?

    We’re very curious by nature about engagement and metrics, since most of our business is direct to consumer. We went into this partnership understanding that they were the professionals and they were going to help us out. I’d advise clients to be curious and ask questions about the how, what, when, and why. That’s certainly been beneficial for us. It’s allowed us to continue to be nimble and ensure that we’re continuing to achieve rich results.

    4.5
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
      They’re well-scheduled.
    • 5.0 Cost
      Value / within estimates
      For our services and budget, they’re a great value.
    • 4.5 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    Digital Marketing & PPC for Party Supply Manufacturer

    "Their team helped to pace me through the process of optimizing our channels."

    See More

    5.0

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $50,000 to $199,999
     
    Mar. 2019 - Ongoing
    Project summary: 

    SCUBE Marketing manages PPC campaigns to promote efficient ad spend for a party supplies company. They direct Google Ads and Bing Ads initiatives as well as Facebook and Pinterest marketing campaigns.

    The Reviewer
     
    1-10 Employees
     
    Los Angeles, California
    Owner, Party Supplies Manufacturer
     
    Verified
    The Review
    Feedback summary: 

    SCUBE Marketing delivered effective digital marketing services that doubled the number of clients and improved the efficiency of ad spend to generate a significant amount of revenue. They remain up to date with industry changes and promote transparency, which results in a productive partnership.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I’m the owner of an importer, distributor, and manufacturer of party supplies.

    OPPORTUNITY / CHALLENGE

    What was the scope of their involvement?

    SCUBE started out by managing Google Ads in the PPC environment. They make sure that our ROAS (return on ad spend) is high and our budget isn't overspent.

    As their team continued to optimize our Google Ads, we expanded their scope to other marketing channels. SCUBE took on our Facebook marketing efforts. They did well with Facebook, so we asked them to take on Pinterest. We’re at a point of revisiting Bing Ads because SCUBE’s done well managing our other channels.

    What is the team composition?

    We have two points of contact for strategy: Tom (Principal) and Diana (Managing Partner).

    How did you come to work with SCUBE Marketing?

    We reached out to the IT company that helps us with our website design. I asked them if they knew any PPC companies or Shopify consultants. They created a list that we narrowed down to 3–4 companies. We interviewed each PPC company before we landed on SCUBE.

    How much have you invested with them?

    We started with a $2,500–$3,000 monthly spend. It’s up to $4,000 a month now.

    What is the status of this engagement?

    We officially started our collaboration in March 2019 and it’s ongoing.

    SOLUTION

    What evidence can you share that demonstrates the impact of the engagement? 

    We have a more efficient spend on our PPC campaigns. We have a higher ROAS and less wasted spend. Since bringing them on board, we’ve done about $350,000 extra revenue in a year. Revenue increased by about 140% and new customers increased by 101%. CPA decreased by a minimum of 15% if not higher.

    How did SCUBE Marketing perform from a project management standpoint?

    We communicated by email primarily. We also use Google Drive to provide their team with assets. We have a monthly performance meeting to go over all of the channels, so they give me updates. 

    Their team tells us what they need from us as far as assets. We’ll have our marketing team come up with assets based on their feedback about what types of images do well.

    They tell us about the new features that Google launches for Google Ads. We’ll stick to the basic services but then try out new features for 1–2 months to see if they're worth pursuing.

    What did you find most impressive about them?

    SCUBE’s skilled at telling us to watch how revenue comes into our system because that impacts how the budget should be spent. We’ve gone through other PPC companies and PPC performance can be manipulated. For example, you can double count your revenue. What stood out about SCUBE is that they asked us how we wanted to weigh the revenue that’s coming in. That’s the first time a PPC company asked us that question.

    I wanted to get all the channels up and running but it’s difficult to optimize all channels once. Their team helped to pace me through the process of optimizing our channels.

    Are there any areas they could improve?

    We’re working with them to get more detailed breakdowns in their reports. Given the time that we have with them on a monthly basis, it’s difficult to get into all the nitty-gritty. Aside from that, it’s going smoothly. Communication needs to be at a point where we can identify the minute differences between the channels.

    Do you have any advice for potential customers?

    Start with one channel to see what the performance is like. Understand one channel fully and optimize it and then slowly get into other channels. Prioritize what channel you would like SCUBE to start on. Have an understanding of the metrics that you want to measure and be clear about them.

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    PPC, SEO & Email Marketing for Pet Product Manufacturer

    "They take care of every task and have been great to work with."

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    5.0

    Quality: 
    5.0
    Schedule: 
    4.5
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $10,000 to $49,999
     
    Sep. 2018 - Ongoing
    Project summary: 

    SCUBE Marketing managed PPC campaigns for the client. Along the way, the team assisted with email marketing and keyword research. 

    The Reviewer
     
    11- 50 Employees
     
    Center Conway, New Hampshire
    Scott Badger
    Owner, Lupine Pet
     
    Verified
    The Review
    Feedback summary: 

    The client has seen an increase in online purchases since working with SCUBE Marketing. The team is responsive and follows through on tasks. 

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there. 

    I’m one of the owners of a pet product manufacturing company. We make collars, leashes, harnesses, and other nylon products. We primarily focus on wholesale business to other retails, but we have a direct-to-consumer e-commerce site as well.

    OPPORTUNITY / CHALLENGE

    What challenges were you trying to address with SCUBE Marketing?

    We had recently redesigned and redeveloped our website. We wanted assistance in running PPC campaigns.

    SOLUTION

    What was the scope of their involvement?

    They ran Google Ads for us. We had been running some campaigns on our own, but we were struggling with search engine advertising. They also assisted with SEO services like identifying keywords and email marketing. 

    What is the team composition?

    Our main points of contact are Tom (Principal) and Hallie (Account Manager). We also worked with Remy (Team Lead) and one or two other teammates that were involved in the project at different stages. 

    How did you come to work with SCUBE Marketing?

    I don’t recall the exact details of how we found them. However, the references they provided made me confident in their abilities and are why I ultimately chose to work with them. 

    How much have you invested in them?

    We spend about $1,700 per month, so we've invested approximately $30,000-$35,000 in total. 

    What is the status of this engagement?

    We started working with them in September 2018, and the engagement is ongoing. 

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    They’ve helped promote our website. Although most of our business comes from wholesale clients, we're seeing more engagement with our e-commerce site. Although not all of this can be attributed to advertising directly. For example, since COVID-19 restrictions have gone into place, we’ve seen a lot more online shopping because the brick and mortar pet stores are closed. 

    How did SCUBE Marketing perform from a project management standpoint?

    They’re very responsive. They take care of every task and have been great to work with. 

    What did you find most impressive about them?

    They’ve been more responsive than other outside vendors I’ve worked with. 

    Are there any areas they could improve?

    I don’t think so. 

    Do you have any advice for potential customers? 

    You can get out of the engagement what you want. You can be as involved as you want, or as hands-off as you want. 

    5.0
    Overall Score
    • 4.5 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    Social Media Marketing & PPC for Custom Packaging Business

    “They’re a well-oiled machine that’s straightforward about delivering results.”

    See More

    4.5

    Quality: 
    4.5
    Schedule: 
    4.0
    Cost: 
    4.5
    Willing to refer: 
    5.0
    The Project
     
    $10,000 to $49,999
     
    Apr. 2019 - Ongoing
    Project summary: 

    Helping to ramp up a brand-new company, SCUBE Marketing has managed the digital ad spend of a custom packaging manufacturer. They oversee the client’s Google Ads and handle their social media marketing.

    The Reviewer
     
    1-10 Employees
     
    Atlanta, Georgia
    General Manager, Custom Packaging Retailer
     
    Verified
    The Review
    Feedback summary: 

    Thanks to SCUBE Marketing, the client has seen a strong ROI from their marketing efforts. They’ve also successfully reduced bounce rates while optimizing conversion rates. While the team could offer a slightly more flexible project management style, their work ethic is efficient and effective.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I’m the general manager of a company that sells custom packaging and shipping boxes.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with SCUBE Marketing?

    We were a brand-new business starting from nothing, and we engaged SCUBE Marketing to help our company ramp up.

    SOLUTION

    What was the scope of their involvement?

    They manage our two primary pay channels. These are Google Ads and social media marketing on Facebook and Instagram. We delivered the initial ads to establish and communicate our value propositions to them.

    They’ve since contributed to generating the ad content and targeting consumers on social media channels. They provide me with a bi-weekly email update on our progress and let us know if we need to weak things.

    What is the team composition?

    We have a primary account manager, but we’ve also been in contact with the owner.

    How did you come to work with SCUBE Marketing?

    I had experience working with companies in the B2C sector and was looking for a specialist with B2B expertise. We found a couple of agencies on Shopify, which is the platform we use. They both recommended SCUBE as their primary outsourcing vendor, so I decided to engage them directly. I also remember reading their reviews on Clutch.

    How much have you invested with them?

    We’ve spent over $10,000.

    What is the status of this engagement?

    We started working together in April 2019, and the partnership is ongoing.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement? 

    We’re very happy with their work. They’ve given us a strong return on our ad spend, which is our primary yardstick for success. We’ve seen a lower-than-average bounce rate for ads as well as a solid conversion rate. I appreciate that we’re both statistically driven, which helps us stay on the same page about progress.

    How did SCUBE Marketing perform from a project management standpoint?

    They’re good. Their project management style is both a pro and a con because they’re highly-structured, but I sometimes wish they’d have a little more flexibility. They’re fairly rigid about communication where we only touch base at set times. I’m used to having more involvement with my agency, but at the same time, I admire their commitment to just getting the work done.

    What did you find most impressive about them?

    I’ve been impressed by their precision and proficiency in analytics. They’re a well-oiled machine that’s straightforward about delivering results.

    Are there any areas they could improve?

    They’re not as straightforward or quick with their testing, but they’re thorough. This isn’t a major issue because I empathize with their work ethic.

    Do you have any advice for potential customers?

    The clearer they are about your goals and instructions, the better they’ll perform.

    4.5
    Overall Score
    • 4.0 Scheduling
      ON TIME / DEADLINES
    • 4.5 Cost
      Value / within estimates
    • 4.5 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    Google Ads Campaigns and Tracking for Third-Party Client

    "They’re a great agency."

    See More

    5.0

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $10,000 to $49,999
     
    Jan. 2019 - Ongoing
    Project summary: 

    SCUBE Marketing ran Google Ads campaigns for a third-party client. They evaluated Google Analytics and web tracking for the accounts, then created ads and provided results tracking.

    The Reviewer
     
    1-10 Employees
     
    Milwaukee, Wisconsin
    James Pellizzi
    Owner, James Pellizzi & Company
     
    Verified
    The Review
    Feedback summary: 

    Their involvement has generated over 100 conversions in the space of a few months. The SCUBE Marketing team is accountable about communication and they deliver on their commitment to Google Ads management.

    The client submitted this review online.

    BACKGROUND

    Please describe your company and your position there.

    I own and operate an LLC that provides general marketing services for my clients.

    OPPORTUNITY / CHALLENGE

    For what projects/services did your company hire SCUBE Marketing?

    I needed deep expertise on Google Ads for a project with one of my own clients. I needed them to not only set up Google Ads but also ensure the client would get conversions. I also needed help with web tracking, cleaning up the Google Ads accounts, figuring out the right budgets, ad groups, keywords, and more.

    What were your goals for this project?

    We wanted leads in the form of additional web form submissions and tracked phone calls.

    SOLUTION

    How did you select this vendor?

    I found them through a colleague.

    Describe the project in detail.

    When we got started, SCUBE Marketing walked us through their discovery process to learn as much about the client as possible. They then double checked all of our Google Analytics and Web tracking to make sure it was integrated correctly with the Google Ads account. Finally, they created relevant campaigns, associated ads and ad groups, and helped us monitor results daily.

    What was the team composition?

    Tom (Principal, SCUBE Marketing) works as the main strategist. Outside of that, I have an account manager that handles the main updates and passes information back and forth between the team that is executing ads and tweaking campaigns.

    RESULTS & FEEDBACK

    Can you share any statistics or metrics that speak to the quality of their work and impact of the engagement?

    We've seen over 100 conversions over the last few months.

    How did SCUBE Marketing perform from a project management standpoint?

    They offer monthly updates, and between Tom and my account manager, I always have someone checking in or someone I can reach out to. Tom is a good communicator and it's obvious he works hard to understand clients and manage Google Ads accounts in a way that makes sense for them.

    What impresses you about SCUBE Marketing?

    They are focused on managing Google Ads campaigns. Many agencies bill themselves as covering "all things digital marketing," but I find they don’t stand out in any one area.

    Are there any areas for improvement?

    No, I’m very satisfied.

    5.0
    Overall Score They're a great agency for help with Google Ads.
    • 5.0 Scheduling
      ON TIME / DEADLINES
      Scheduling went well.
    • 5.0 Cost
      Value / within estimates
      I can afford their rates and so can my clients.
    • 5.0 Quality
      Service & deliverables
      I'm very happy with the work and relationship.
    • 5.0 NPS
      Willing to refer

    Google Ads Campaign for Outdoor Living Company

    "Our sales and brand awareness have never been better."

    See More

    5.0

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    Less than $10,000
     
    Dec. 2018 - Ongoing
    Project summary: 

    SCUBE Marketing coordinated Google Ads campaigns for an outdoor entertainment lifestyle company. After evaluating the products and competitors, they created strategies to drive leads and sales.

    The Reviewer
     
    11-50 Employees
     
    Woodridge, Illinois
    E-Commerce Director, Outdoor Living Company
     
    Verified
    The Review
    Feedback summary: 

    SCUBE Marketing’s efforts have resulted in historic sales numbers and increased brand awareness. The team successfully prepared methods to advertise a challenging product. An involved project manager and principal ensured a smooth and collaborative engagement.  

    The client submitted this review online.

    BACKGROUND

    Please describe your company and your position there.

    I am the e-commerce director at an outdoor entertainment lifestyle company which focuses on selling high-end, outdoor wood-fired pizza ovens. I manage all marketing and vendor relationships.

    OPPORTUNITY / CHALLENGE

    For what projects/services did your company hire SCUBE Marketing?

    We engaged SCUBE Marketing to jumpstart our paid digital marketing efforts prior to the seasonality ramp-up period of our product.

    What were your goals for this project?

    We wanted to be able to drive more traffic to our website an analyze that traffic data. In the process, we hoped to nurture leads and increase conversions.

    SOLUTION

    How did you select this vendor?

    I met them at a Shopify event, and they came highly recommended. Tom (Principal, SCUBE Marketing) was highly knowledgeable and devised a great strategy.

    Describe the scope of their work in detail.

    After we agreed to terms, we held a series of discovery meetings so that their agency could understand our customers, products, and competitors. Their approach involved core Google Ads campaigns that would result in the least amount of risk with the highest potential. They hoped to grow campaigns that would result in higher funnel leads. They also executed on phone number tracking and analytics implementation.

    What was the team composition?

    We work primarily with Tom and our account manager.

    RESULTS & FEEDBACK

    Can you share any outcomes from the project that demonstrate progress or success?

    Our sales have increased month-over-month to historic highs. We are receiving more phone calls than ever from our Google Ads campaigns. Our sales and brand awareness have never been better.

    How effective was the workflow between your team and theirs?

    Tom and our account manager have been easy to reach and communicate with. We have direct access to Tom if we need recommendations or guidance.

    What did you find most impressive about this company?

    I was impressed by their ability to develop a plan and execute, given the difficulty of advertising an item with a high price point and a long sales cycle. The number and quality of their growth ideas and recommendations were a solid foundation for us to build on.

    Are there any areas for improvement?

    No, we are satisfied with their work.

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    Acquisition & Conversion Optimization for Law Office

    “When you hire them, you have a first-rate organization working for you.”

    See More

    5.0

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    Confidential
     
    Oct. 2010 - Ongoing
    Project summary: 

    SCUBE Marketing updated a site’s landing page to make it more efficient and user-friendly. They’ve since transitioned to mainly working on SEO and conversion optimization. The partnership has lasted a decade.

    The Reviewer
     
    1-10 Employees
     
    Hickory Hills, Illinois
    Thomas Lynch
    Owner, Law Offices of Thomas W. Lynch, P.C.
     
    Verified
    The Review
    Feedback summary: 

    SCUBE Marketing is dedicated and passionate about their work, bringing fantastic results. They have excellent project management and address issues quickly. They require minimal oversight and are willing to collaborate with the in-house team.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I’m the owner of the Law Offices of Thomas W. Lynch, P.C. We predominately work with debt-related issues.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with SCUBE Marketing?

    I needed to get the word out about our services and highlight our strengths to differentiate us from our competitors.

    SOLUTION

    What was the scope of their involvement?

    We worked with SCUBE Marketing to identify the specific types of people who’d be likely to need our services, such as those in trouble with the IRS or dealing with large amounts of debt. We then made ourselves apparent to them in ways that would lead to higher conversion rates and more interactions. SCUBE Marketing revamped our landing page to make it more user-friendly for potential visitors and to direct them to the right services and information. They’ve recently moved away from web dev and have focused more on SEO.

    What is the team composition?

    We interact with two people.

    How did you come to work with SCUBE Marketing?

    I wanted a local partner and talked to a number of firms. I was most impressed with SCUBE Marketing because they were young, excited, and had lots of experience. They kept up-to-date on current market trends, so I decided to hire them.

    What is the status of this engagement?

    We’ve been partners since October 2010.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    Their SEO has led to a remarkable conversion rate and made us the best service provider within 20 miles of our office. The results of their work are nearly instantaneous and give us long-lasting exposure. They’re able to keep down costs per click while maintaining our business in a high position.

    They were my web designer through the economic crash and attracted enough business to keep me operating during such a hard time. Their marketing has been extremely successful for my organization.

    How did SCUBE Marketing perform from a project management standpoint?

    They’re efficient, quick, and adjust to any of my requests. We communicate about twice a month, and I’m satisfied with their work. They’re proactive and make sure we stay on schedule. If any problems arise, they make themselves immediately available to fix it.

    What did you find most impressive about them?

    They’re smart, responsive, and dedicated to doing top-notch work. When you hire them, you have a first-rate organization working for you.

    Are there any areas they could improve?

    They’re growing well and need to continue to scale appropriately.

    Do you have any advice for future clients of theirs?

    Determine the customer base you want to appeal to, and SCUBE Marketing will do a great job of bringing them to your business.

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
      They're always on time or ahead of time.
    • 5.0 Cost
      Value / within estimates
      They’re exceptionally cost effective.
    • 5.0 Quality
      Service & deliverables
      They’re responsive and provide high-quality service.
    • 5.0 NPS
      Willing to refer
      I’d recommend them. Anyone who’s serious about their business should be working with them.

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    5.0

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    4.5
    Willing to refer: 
    5.0
    The Project
     
    Less than $10,000
     
    June 2018 - Ongoing
    Project summary: 

    SCUBE Marketing works on Google Ads and lead generation, collaborating closely with the internal team to create effective campaigns.

    The Reviewer
     
    1-10 Employees
     
    Illinois
    Online Marketing Manager, Insurance Agency
     
    Verified
    The Review
    Feedback summary: 

    SCUBE Marketing is transparent and accommodating, providing clear project updates and flexible pricing. They take time to understand the project goals and difficulties, which makes their final products much more efficacious. They should proactively offer other services, such as SEO.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I’m the online marketing manager for an insurance agency. I mainly work with medical malpractice insurance.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with SCUBE Marketing?

    I wanted a PPC partner who could improve my Google ads and lead generation.

    SOLUTION

    What was the scope of their involvement?

    SCUBE Marketing creates Google Ad campaigns, specifically focusing on medical malpractice insurance. My area of expertise is in insurance, so SCUBE Marketing walked me through how to attract new business. I provide the insights into the insurance world, and they provide the tools to bring in new clients.

    What is the team composition?

    I have one main point of contact and also talk with the head of sales.

    How did you come to work with SCUBE Marketing?

    My web person recommended three firms, but none were as responsive as SCUBE Marketing. They understood what I wanted to accomplish and were eager for the work, so I hired them.

    How much have you invested with them?

    I’ve spent around $6,000.

    What is the status of this engagement?

    We partnered in June 2018, and the work is ongoing.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    Their ads have been highly successful, and both quality and quantity of leads have increased. They saw how a well-run campaign could improve our business and implemented their solutions.

    How did SCUBE Marketing perform from a project management standpoint?

    We have monthly meetings to review past work and current plans. They respond to my requests for information and accept any feedback I provide. They manage expectations well and don’t make wild promises they can’t keep. Whatever they say they’ll do, they do.

    What did you find most impressive about them?

    They understand that I know the insurance market better than them, so they listen to my advice and input. Instead of a contract, they just charge a monthly fee, which makes the pricing easy and flexible.

    Are there any areas they could improve?

    They should offer other services, such as SEO.

    Do you have any advice for future clients of theirs?

    Know your product and have clear marketing goals. As long as they’re realistic, SCUBE Marketing will be able to implement them.

    5.0
    Overall Score From the moment we connected, they followed up and understood the pressures and goals of my business.
    • 5.0 Scheduling
      ON TIME / DEADLINES
      They keep their promises.
    • 4.5 Cost
      Value / within estimates
      Their costs are fair, and they don’t stick me with a long-term contract.
    • 5.0 Quality
      Service & deliverables
      They manage expectations, make good products, and provide quality leads.
    • 5.0 NPS
      Willing to refer
      They’d do the same level of work they’ve done for me.

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    5.0

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $50,000 to $199,999
     
    Oct. 2013 - Ongoing
    Project summary: 

    SCUBE Marketing generates digital leads for a small contracting company. They provide SEO work, manage AdWords campaigns, and provide original content for social media posts.

    The Reviewer
     
    1-10 Employees
     
    Lemont, Illinois
    Darius Gaidukevicius
    President, Baltic Exteriors, Inc.
     
    Verified
    The Review
    Feedback summary: 

    A boutique agency, SCUBE Marketing foregoes a one-size-fits-all approach in favor of tailored solutions. Stellar customer service ensures availability during a crisis. Their efforts produce a demonstrable increase in traffic, and they work proactively to improve the quality of web visitors.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I’m the owner of a contracting company that specializes in exterior projects for residential homes.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with SCUBE Marketing?

    We wanted a digital marketing agency to improve our cost per lead.

    SOLUTION

    What was the scope of their involvement?

    SCUBE Marketing started by providing search engine optimization. Over the past year, they’ve shifted to Good AdWords campaigns. They also manage our Facebook and Google Plus accounts, creating original content.

    What is the team composition?

    I primarily work with Tom [Bukevicius, Principal, SCUBE Marketing] and a second person who handles the AdWords campaigns. They also have two writers generating content.

    How did you come to work with SCUBE Marketing?

    They were referred to us after we built our first website. I got to know Tom, and we've continued to work with them because they’re a trustworthy agency. Digital marketing companies sometimes make big promises without producing results, but SCUBE delivers.

    How much have you invested with them?

    About $20,000 annually.

    What is the status of this engagement?

    We started working together in October 2013 and our relationship is ongoing.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    We noticed an increase in web traffic from their SEO work and our rankings are now comparable to larger companies. We don’t have any statistics from AdWords yet, but I expect to see results. I gave them a budget and cost per lead goal, and they’re constantly looking for ways to improve the quality of our traffic.

    How did SCUBE Marketing perform from a project management standpoint?

    They’re fantastic. We usually communicate through email, though I have Tom’s phone number for emergencies. For instance, our site went down after office hours once. I called Tom and he fixed it immediately. That level of availability is important.

    What did you find most impressive about them?

    We tried a couple of larger marketing agencies, but they tended to focus on volume over quality. SCUBE Marketing is a smaller vendor, which lets them address our concerns directly.

    Are there any areas they could improve?

    They could be more creative in terms of content. Still, they’re receptive to feedback and listen to our concerns. That's important; listening leads to improvement.

    Do you have any advice for potential customers?

    If you get involved in the process and bring ideas to the table, they will listen and provide tailored solutions. They’ve fulfilled every promise and cemented a strong relationship.

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
      They stay on top of deadlines.
    • 5.0 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
      We're happy with their work and haven't had any complaints.
    • 5.0 NPS
      Willing to refer
      I'd recommend them to anybody – except my competitors.

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    5.0

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    4.5
    Willing to refer: 
    5.0
    The Project
     
    Confidential
     
    Aug. 2013 - Ongoing
    Project summary: 

    SCUBE provided digital marketing, PPC campaigns, and SEO services for a medical certification company. They established a track record of success, bringing more customers and higher revenue to the client.

    The Reviewer
     
    1-10 Employees
     
    Illinois
    Project Manager, Medical Certification Company
     
    Verified
    The Review
    Feedback summary: 

    They're knowledgeable in their field; deliver high-quality results professionally and on time; and respond quickly to the client's questions. Their team is exceptionally personable and the customer service is exemplary. 

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I'm a project manager at a medical certification company, which provides online education for medical professionals.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with SCUBE?

    We were looking for an experienced vendor to provide digital marketing services for us and make our business more profitable. 

    SOLUTION

    What was the scope of their involvement?

    They're in charge of all the marketing, including PPC [Pay Per Click] campaigns. A lot of their efforts are focused on getting us more business: they handle our email campaigns and online ads and reach out to our current and potential customers. In addition, they work to improve our SEO scores.

    What is the team dynamic? 

    I've worked with 3 people: Tom [CEO, SCUBE Marketing] and two members of his team who have been managing our PPC campaigns and marketing newsletters. I speak with each of them at least once a month. 

    How did you come to work with them?

    At that time, there was a different project manager who interviewed several companies and chose SCUBE.

    How much have you invested with them?

    We would like to keep financial information confidential.

    What is the status of this engagement? 

    We started working with them in August 2013 and the project is ongoing.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    Our company has increased tremendously since we started using them. We saw a significant growth in revenue: the cost per order has decreased 21% year over year, and in the past year the number of orders has gone up 22%.

    How did they perform from a project management standpoint?

    They're always available and reply immediately if I have any questions. They regularly provide reports with the end of marketing results. We primarily use phone, email, and join.me meetings to communicate.

    What did you find most impressive about them?

    They're knowledgeable and very personable. They guide me through the project and always take my opinions into account.

    Do you have any advice for potential customers?

    Do not hesitate to reach out and share your ideas with SCUBE. They're always open and willing to try what's best for your company to get the results you are looking for.

    5.0
    Overall Score Their creative and successful marketing campaigns keep us ahead of our competitors.
    • 5.0 Scheduling
      ON TIME / DEADLINES
      They're always on schedule with our meetings and follow up at the end of every month.
    • 4.5 Cost
      Value / within estimates
      We're continually seeing increased results, maintaining higher profitability, and spending less.
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer
      They're very easy to work with.
    Verification

    Clutch verification provides an additional layer of data to help you make the right purchasing decsion of business services. Learn more

    GOLD VERIFIED
    Business Entity
    Business Entity Name
    SCUBE MARKETING, INC.
    Status
    Active
    Jurisdiction of Formation
    Illinois
    Id
    66613348
    Date of Formation
    May 15, 2009
    Last updated
    Jul 14, 2020
    Payment & Legal Filings
    Bankruptcy
    Yes
    Tax Lien Filings
    0
    Judgement Filings
    0
    Collections Count
    0
    Source
    Experian
    Full Business Credit Report
    Last updated
    Jul 14, 2020
    Client Reviews
    VERIFIED CLIENT REVIEWS
    13
    OVERALL REVIEW RATING
    4.9
    Source
    Clutch
    LAST UPDATED
    May 4, 2020