What evidence can you share that demonstrates the impact of the engagement?
Over the last two years, their efforts have helped our site tremendously. We used to rank on pages 9, 10, and 11, but we’re now between pages 1–2. When we first launched our website we received 76 hits on it, but last month our report told us we earned 2,095, which is a lot in the real estate world. Since we’re not an e-commerce business or anything like that, it’s really impressive to see that many people visiting our site to see who we are.
How did Scott Keever SEO perform from a project management standpoint?
They’re a very solid team in terms of project management. We have monthly calls and if we need any sort of maintenance, Scott responds the same day. We really use every channel to communicate, including email, text, phone. Scott sends us monthly reports and we also have a dashboard to see how everything is performing throughout the process.
They’ve been excellent and very professional with their timelines, so when we give them materials, they’re implemented immediately.
What did you find most impressive about them?
The biggest thing for me, since I’m not an SEO expert, is how well they explain everything to me. Since the process leaves a lot of things unknown in the SEO world, they do their best to make sure we know what is happening and why. They do a great job explaining information in layman’s terms.
Additionally, their responsiveness is a huge asset. If our website goes down or we need to add a new agent to our site, they help us immediately. There have been several instances where things went wrong, like if a page wasn’t loading, and they fix everything quickly while providing great customer service.
Lastly, they also don’t hire competitors in the same marketplace, which is very important to us. They really do care about their clients and go above and beyond to support them.
Are there any areas they could improve?
Overall, I don’t think there is anything to improve. We’re really happy with them.
Do you have any advice for potential customers?
If you want your business to excel and be at the top, SEO is really important. Paid efforts might help in some cases, but Scott’s team is great at improving ranking organically to really grow traffic, which helps the overall goal of growing revenue.
Regularly updating their partner with SERP rankings, the team has boosted the online presence of the company, which has caused increased audience engagement. With reliable advice and their attention to detail, communication was regular and straightforward. Meeting deadlines wasn’t a challenge.