SC Digital

BACKGROUND

Introduce your business and what you do there.

I’m the director of marketing for Summit Energy, a solar installation company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SC Digital?

We needed to upgrade our digital presence, so we needed someone to provide us with SEO, social media management, and lead generation.

SOLUTION

What was the scope of their involvement?

SC Digital is our primary digital marketing and strategy partner, helping us increase our online visibility through content development, WordPress web development, social media marketing, and general SEO such as keyword research and implementation.

Moreover, the team is responsible for all our creative assets, and they manage our Facebook, Instagram, TikTok, Google, and Bing accounts.

What is the team composition?

We work closely with Brad (Co-Founder) and Allison (Account Manager).

How did you come to work with SC Digital?

I met Brad through BNI (Business Network International).

What is the status of this engagement?

Our ongoing partnership started in July 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Since partnering with SC Digital, we’ve seen a significant improvement in our organic ranking, website functionality, and conversion rates.

How did SC Digital perform from a project management standpoint?

I’m completely satisfied with their approach to communication and project management. We typically communicate through email and manage the project through Basecamp.

What did you find most impressive about them?

They go above and beyond to deliver outside the constraints of the contract and scope.

Are there any areas they could improve?

Nothing comes to mind.

Do you have any advice for potential customers?

If you want tasks to be accomplished quickly, I’d advise you to be timely with your response.

BACKGROUND

Please describe your company and your position there.

ANS Networking is a Managed Service Provider. I am CEO.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SC Digital, and what were your goals?

In 2020 ANS Networking determined we needed a website refresh and digital marketing services.

SOLUTION

How did you select this vendor and what were the deciding factors?

ANS selected SC Digital after interviewing 4-5 companies specializing in digital marketing. The deciding factors were determined during the initial meeting. I found that SC Digital asked many probing questions to get an understanding of our goals and expectations. We discussed ANS at length and I appreciated their sincere approach to understanding who we are and what we do.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

Not enough space here to list out all the work SC Digital has done for ANS. They quickly earned my trust by delivering on time. They always have a next project to keep the leads rolling in, and they do keep rolling in.

How many resources from the vendor's team worked with you, and what were their positions?

I have worked with account managers, owners, and various other support staff.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

This year ANS is averaging 2-3 client onboardings per month. All leads have been generated organically through SEO and Ads campaign.

How effective was the workflow between your team and theirs?

Our monthly meetings are fluid and productive.

What did you find most impressive or unique about this company?

I enjoy working with everyone at SC Digital. They are professional and very good at what they do. RESULTS are what I find most impressive. SC Digital is not viewed as a monthly marketing bill at ANS. We consider their company to be an investment in our future.

Are there any areas for improvement or something they could have done differently?

No.

BACKGROUND

Introduce your business and what you do there.

I’m the business proprietor of Live Tree or Die Farm. We plant trees in the spring, prune them in the summer, and welcome guests to cut them in the fall.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SC Digital?

We wanted to entice people to visit and harvest their Christmas trees from our farm, so we hired SC Digital to develop and design our website.

SOLUTION

What was the scope of their involvement?

SC Digital built my website from scratch. Design-wise, I definitely provided some of my own suggestions but let them have fun and be creative with the interface. They did the first crack at the content and then set up a nice Dropbox-like system so that I can upload, review, or edit content myself later on. Right now, though, I still rely on them to make small changes to the website for me.

On top of web development, the team also helped me make some improvements to the video that was created a few months after my initial website was built. 

What is the team composition?

I’ve interacted with around 2–3 people. Brad (Co-Founder) also came out to visit the farm and get a real sense of it so it can be properly reflected on the website. 

How did you come to work with SC Digital?

I’m active in a local BNI (Business Network International) chapter, which SC Digital is also a part of. That’s how we came acquainted with each other, but I’ve also known about their excellent reputation. I know a lot of folks that have enjoyed their work. 

How much have you invested with them?

We agreed on a package deal of $100 a month, and that encompasses website development, maintenance, and hosting.

What is the status of this engagement?

We started working together in September 2021, and the website was finished within 60 days. Their team still actively maintains and updates the site to this day. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

SC Digital has been successful in helping me get the website up and running a full year ahead of our grand opening, which is in November 2022. We’re a brand new business that’s seasonal, so I have yet to gauge the impact of the website itself. I can say, however, that I know how effective a website can be in bringing in customers quickly since I’ve done the same for another business of mine. 

Thus far, we’ve received very positive feedback from online visitors. The website absolutely accomplishes our goal of getting people excited to visit the farm. In that regard, I’m super satisfied with the work that SC Digital has put into it. 

How did SC Digital perform from a project management standpoint?

They’ve been awesome in terms of project management. Their work speed has really exceeded my expectations. Once they get my say-so, they set off and immediately get things moving. 

We mostly communicate via email. 

What did you find most impressive about them?

What really stands out about SC Digital is how well they work together as a team. Whenever I request for a small change to be made, they quickly send back an acknowledgment and get right on it. They’re consistently making these updates within 12–24 hours, and that kind of task management has been very pleasant. 

Are there any areas they could improve?

No, I don’t think so. Anything else is outside of their control, and they’ve done what they can within the limits of our budget. 

Do you have any advice for potential customers?

I’ve had a great experience with this team, and their price is super reasonable. If you have website development or digital marketing needs, SC Digital is a great organization to work with.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of Buoy Creative. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SC Digital?

We hired SC Digital to help us with a website development project. 

SOLUTION

What was the scope of their involvement?

We’ve worked with SC Digital several times, but for this project, we brought them on to help with a customer’s WordPress website development project. My team built out a first draft of the website, but SC Digital’s team noticed that the website had a few errors and offered their services. After reviewing the site, they fixed backlinks and some design flaws that my in-house team overlooked. SC Digital also provided some design suggestions. We then white-labeled that work and sent it to our customer. 

What is the team composition?

We worked with 3–4 teammates at SC Digital on this project, but Brad (Co-Founder) was my main contact. 

How did you come to work with SC Digital?

I connected with SC Digital through a startup marketing agency that I was part of in college — they were looking for video content production. We’ve kept the relationship going for the last few years to help each other out in any way we can. 

How much have you invested with them?

We’ve invested around $1,500 with SC Digital overall, but this project was pro-bono. 

What is the status of this engagement?

Our partnership with SC Digital began in March 2021, and it’s ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Our customer absolutely loves the website SC Digital helped us perfect. Our team noticed some of the issues right before Brad contacted me — I wasn’t equipped to fix them quickly, and I appreciated that SC Digital could. Our customers are always pleased with the content SC Digital delivers for their projects. 

How did SC Digital perform from a project management standpoint?

SC Digital manages projects well, and they’re timely with deliverables. Everything usually gets done faster than I expected. Occasionally, we use Google Docs, but primarily manage the project through phone calls and emails. I’m never waiting for emails, and everyone on SC Digital’s team is very transparent.

What did you find most impressive about them?

I’ve worked with SC Digital for several years, and they’re great at identifying what their clients are struggling with and how they can help rectify those issues. If they can’t handle something in-house, they’re well-connected and act as a middleman, connecting clients with agencies that can help. 

Are there any areas they could improve?

I have nothing for SC Digital to improve. 

Do you have any advice for potential customers?

I’d advise customers to be open with SC Digital about their challenges and where they think they may need help. SC Digital’s team is well-versed in solving various issues for their customers. 

BACKGROUND

Please describe your company and your position there.

I am the owner of a virtual intellectual property law firm, Virtual IP Law. We help businesses nationwide protect their ideas through patents and trademarks, which are essentially insurance for your IP.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SC Digital, and what were your goals?

Being a fully virtual firm, it is essential for our SEO strategy to bring us to the top of the search nearly every time. We also need an eye-catching website that is well managed.

SOLUTION

How did you select this vendor and what were the deciding factors?

I selected this vendor due to the time and effort that they took to understand my business before I even hired them. Their prices were very reasonable, and I am blown away at the service I receive.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

SC Digital helps with SEO strategy, adding specific content to the website to drive ideal customers to our website, focusing on search terms. SC Digital spent a lot of time in the beginning having multiple meetings to make sure that they truly understood the business, which is incredibly complex. They were able to simplify some very complex SEO information. My numbers are always increasing every month in terms of visibility. The number of forms being filled out via the online "Contact Us" form on my website increases every month.

How many people from the vendor's team worked with you, and what were their positions?

I worked with Brad Solomon, co-founder, to get started. He was on several initial calls. I also had several calls with the content manager to determine the best content to put on the website. I have a dedicated website account manager, I interface directly with her for any information uploaded to the website. She is fast and responsive.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Within the first month of hiring SC Digital, my website reviews increased by over 200%. I also received 3 forms within one week from the "Contact Us" very shortly after bringing them on board. I had been in operation for 7 months prior to that and had never received a single Contact Us form.

Describe their project management style, including communication tools and timeliness.

Everyone that I have interfaced with at SC Digital is very kind, responsive, and fast. They have a family atmosphere.

What did you find most impressive or unique about this company?

They go above and beyond to ensure we have a worthwhile experience.

Are there any areas for improvement or something they could have done differently?

Nothing, they truly go above and beyond the expectations of my law firm.

BACKGROUND

Please describe your company and your position there.

I am the founder and president of Annie's Angels Memorial Fund Inc. Annie's Angels helps local families struggling through disease, illness or disability. As a small non-profit, I handle case requests, daily operations and oversee event planning.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SC Digital, and what were your goals?

SC Digital offered their services to maintain our recently built website. They build new pages to suit our constantly changing needs and circumstances.

SOLUTION

How did you select this vendor and what were the deciding factors?

Annie's Angels was in need of a company to maintain our website and make changes quickly as needed. I met Bradley through BNI. He liked our Angel mission and I liked his company philosophies.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

SC Digital made a primary sweep of our website, checking for flaws, faults etc... They made changes to update and better our standing on google and other social media platforms. Now, they add/delete and maintain pages for family support, events, and fundraisers.

How many people from the vendor's team worked with you, and what were their positions?

I work with mainly with three people from SC Digital. Bradley, the owner oversees our website and projects as need be. I also work with a web designer to build pages, set up events and fundraisers. I work with a developer who handles web integration with payment and other platforms.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

As we move forward with SC Digital, our website has improved, grown and our donations are increasing as people visit and like what they see.

Describe their project management style, including communication tools and timeliness.

Being a charity that also works as a fiscal sponsor for our families, our website is in a state of constant change. I like the fact that I can email changes in the morning and before day's end the updates have been made.

What did you find most impressive or unique about this company?

I am impressed by SC Digital's commitment to quality and performance. Their unique quality is that they place community service over the bottom line with respect to working with Annie's Angels. I, our board of directors and our Angel families appreciate that.

Are there any areas for improvement or something they could have done differently?

They have always done what I asked for and produced what I expected. Is there an area that has room for improvement? I suppose but I have not found that area yet.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of an excavation company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SC Digital?

We wanted SC Digital to help us connect with quality clients.

SOLUTION

What was the scope of their involvement?

SC Digital helped us create a marketing plan, and they did all the research by themselves. The team also created our website from scratch. It was important for us that the site would serve as a marketing tool and portfolio. SC Digital now continues to manage our platform. On top of that, they provide SEO services, both on- and off-site to increase our web presence. That also involves choosing the right keywords to optimize our site. 

What is the team composition?

I work with two people from SC Digital. They handle the project within their office and come back to us.

How did you come to work with SC Digital?

I met Brad (Co-Founder) through a networking organization, and I stayed with his team because of their excellent customer service and results.

How much have you invested with them?

We’ve spent less than $10,000.

What is the status of this engagement?

We started working together in June 2019, and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Thanks to their work, our closing rate on the website is 70%, which is above industry norms. Most of our colleagues have also said good things about our website and the projects that we do.

How did SC Digital perform from a project management standpoint?

SC Digital has a great project management process. They’re very responsive, and they have a quick turnaround. Whenever I send them an email, I usually get a response from them within an hour. We also get in touch through calls.

What did you find most impressive about them?

They care about our success. For example, they want to see increased traffic to our website. Overall, their desire to grow our business has been impressive; they know that as our business grows, so is our relationship with them.

Are there any areas they could improve?

No, I’m pretty happy with them.

Do you have any advice for potential customers?

If your site will have a lot of photos, organize your photos as early as possible before reaching out to them.  Additionally, get back to them in a timely manner.

BACKGROUND

Please describe your company and your position there.

I am the owner of RompsLIFE. We are a youth mentor, basketball training and boot camp director. The goal is to empower people to want more for themselves and to give a jumpstart to those who need it. We believe in helping the mind by moving the body.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SC Digital, and what were your goals?

To streamline my business and become more clear on who we are and what we offer. Recreating my website, marketing us correctly and constant assessment of where we are and where we want to go.

SOLUTION

How did you select this vendor?

Through teaching his daughter I met Brad Solomon. After various talks and suggestions I knew Brad was the man to take me to the next level. He never stops thinking and working for his clients he is always suggesting ways for me to improve but at the same time he is thoughtful and does not pressure me.

Describe the scope of their work in detail, including any steps and the final deliverables.

Created a fresh, to the pony website. Made us more focused on what we offer and who we are. Created a new logo that others have raved about. Constant conversations and consistent checkins. Created a commercial for RompsLIFE. Continually introduces us to others in the same and different fields. Has tripled our business and has out the right message out to the community.

How many people from the vendor's team worked with you, and what were their positions?

Brad Solomon has been my go to for everything. He is the co-founder.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

My client base has tripled. The message I have put out to the community is motivating, positive and at the same time humble.

Describe their project management style, including communication tools and timeliness.

It is very organic. They meet you where you and at the same time motivate you through suggestions. They are always on time with their promises or ahead of schedule. They listen to what and who you are and run with it. They are not afraid to try new things and at the same time they will never pressure or make you feel you feel inferior.

What did you find most impressive or unique about this company?

The constant communication and loyalty that Brad Solomon supplies. He make you feel Important and that you are his number one priority.

Are there any areas for improvement or something they could have done differently?

Not at this point. I have been very happy with their efforts, and I can’t wait to see what comes next. They never stop working for you.

BACKGROUND

Please describe your company and position.

I am the Content Marketer of Jake Kitterman Productions

Describe what your company does in a single sentence.

Jake Kitterman Productions specializes in providing clients with personalized photo and video content.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SC Digital to accomplish?

• I tasked SC Digital with making my website.

SOLUTION

How did you find SC Digital?

Other

Why did you select SC Digital over others?

• Close to my geographic location
• Company values aligned
• Other

Describe the scope of work in detail. Please include a summary of key deliverables.

I needed a website for my Production Company and SC Digital came to the rescue to do this! SC Digital provided meetings to chat about the design of my site and what I wanted it to look like. Over time, SC Digital made sure that the site was coming along how I envisioned it. I look forward to continuing working with SC Digital!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Progress of website

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team was amazing! They ensured I understood the process, where we were along the timeline, and what was next. The team always responded in a timely manner and was amazing to work with!

What was your primary form of communication with SC Digital?

• Virtual Meeting
• Email
• Messaging App

What did you find most impressive or unique about this company?

I found that SC Digital is more than just a digital marketing agency. They are a family and once you join in with them they treat you like family as well!

Are there any areas for improvement or something SC Digital could have done differently?

No

BACKGROUND

Please describe your company and your position there.

I am the owner of F&R Transportation LLC, we are a senior citizen transportation company in and around the Manchester NH area.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SC Digital?

Our website was designed and created by SC digital, I had a landing page through another company and it wasn’t getting very many hits. Brad and his team designed and launched an amazing new site for me.

SOLUTION

How did you select this vendor and what were the deciding factors?

I wanted to work with the best and many of my peers recommended SC Digital

Describe the project in detail and walk through the stages of the project.

Sc digital gave me several updates throughout the design phase, and kept me informed with the changes, all to my satisfaction.

How many resources from the vendor's team worked with you, and what were their positions?

I worked with Brad the owner and he was amazing

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

My website has been launched and looks amazing!

How effective was the workflow between your team and theirs?

Very efficient

What did you find most impressive or unique about this company?

I was impressed with how quickly they updated me as we went through the process. I dragged my feet for many months to launch the site but when I was ready things moved quickly!

Are there any areas for improvement or something they could have done differently?

No.