SB8 Group Digital Marketing

BACKGROUND

Please describe your company and your position there.

As Director of External Relations and Services at Nexus University. I am responsible for external relations, admissions, marketing, and communication, as well as developing new projects.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SB8 Group Digital Marketing, and what were your goals?

Our university needed a marketing agency to handle its entire digital marketing strategy, including social media advertising campaigns, content generation, blog creation, and SEO strategy to boost its reputation online.

Additionally, in order to grow our university by obtaining a greater volume of quality leads, we needed a marketing agency to manage our CRM (HubSpot) so that we could implement email marketing campaigns and automations within the same system in order to automate and optimize conversion processes.

SOLUTION

How did you select this vendor and what were the deciding factors?

Among the reasons I chose this agency after talking to five different marketing agencies was that this agency not only had the technical knowledge to handle all marketing activities, but also exhibited a partner mentality, constantly striving to improve processes based on the results. Sadly, not all marketing agencies are based on this principle, and this was key to our success.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

The first step was to share all of the necessary internal elements, such as brand guidelines, mission, vision, values, etc., as well as our university's objectives. Afterwards, SWOT analysis workshops were conducted to better understand the current situation. Our second phase was to develop a strategic and tactical plan with success indicators in the following areas: Marketing targets, ad campaigns, email marketing, social media calendars for Facebook, LinkedIn, and Instagram, and its KPIs.

A wide range of CRM workflows and automations, email copywriting, landing page creation, and more. We use the following tools: HubSpot Sakari Whatsapp Social media creation tools and others

How many resources from the vendor's team worked with you, and what were their positions?

Account Manager and Strategist Social Media Manager Copywriter Graphic Designer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

In general, we increased the number of students per cohort by 74% compared to the two previous years. Considering the amount of time we had, that's an incredible number.

How effective was the workflow between your team and theirs?

Every week, we meet to review campaign performance, align budgets and strategies, outline actions and specific objectives for the coming week. When we need anything during the week, the agency responds immediately via WhatsApp or email.

What did you find most impressive or unique about this company?

Despite being a digital marketing agency with all the necessary resources to help any company grow, what sets it apart is their ownership mentality toward each project they undertake. Marketing agencies often fail to achieve what they had, in my opinion.

Are there any areas for improvement or something they could have done differently?

The only thing I see is that sometimes they do a lot more than they are supposed to, and while that's great, it can be hard to keep up.

BACKGROUND

Introduce your business and what you do there.

I'm the owner of Derma Shop, a retail chain specializing in dermocosmetic products. We offer a wide range of top global skincare brands and expert customer advice for skin care needs.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SB8 Group Digital Marketing?

We needed help with our integrated e-commerce and omnichannel business strategy.

SOLUTION

What was the scope of their involvement?

SB8 Group Digital Marketing provides digital communication, social media, SEO, SEM, and content services. The team has also managed our Skindays campaigns across all communication and targeted channels.

What is the team composition?

We work with two teammates from SB8 Group Digital Marketing.

How did you come to work with SB8 Group Digital Marketing?

We found them through an online search and chose them for their knowledge and expertise.

How much have you invested with them?

The investment is confidential.

What is the status of this engagement?

We started working together in January 2024, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

SB8 Group Digital Marketing's work has increased our users and buyers by more than 30%. These results are tied to our Skindays campaigns.

How did SB8 Group Digital Marketing perform from a project management standpoint?

SB8 Group Digital Marketing's project management is very proactive and responsible. We communicate via virtual meetings.

What did you find most impressive about them?

SB8 Group Digital Marketing's integral service, knowledge, and experience are far more than the number of facts.

Are there any areas they could improve?

They could alert us about changing fee conditions of some apps, such as Klaviyo.

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of Labitconf

Describe what your company does in a single sentence.

LABITCONF (Latin American Bitcoin & Blockchain Conference) is the leading conference in Latin America that brings together the main leaders of the cryptographic industry and entrepreneurs in the region. Since 2013, LABITCONF has been a key meeting point to discuss and promote the latest trends, developments and challenges in the world of cryptocurrencies and blockchain technology and has been the origin of many projects.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SB8 Group Digital Marketing to accomplish?

• Sell tickets
• Brand awareness
• ADS on Meta

SOLUTION

How did you find SB8 Group Digital Marketing?

Referral

Why did you select SB8 Group Digital Marketing over others?

Good value for cost

How many teammates from SB8 Group Digital Marketing were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work for the creative agency encompasses designing and implementing digital ad campaigns across various platforms. Key deliverables include ad creatives, ad copy, performance reports, and A/B testing results

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Certainly, here’s a response highlighting the achievement: “The campaign executed by the creative agency played a pivotal role in our success, contributing to an impressive 80% of VIP ticket sales. Furthermore, their precision in campaign management is evident, as they’ve estimated the final lead generation campaign’s objective with remarkable accuracy, with just a minimal 2% deviation from our target.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management has been highly efficient. They consistently delivered items on time, and their responsiveness to our needs was exceptional. They are always attentive to emails and provide the necessary responses promptly, contributing significantly to the success of the campaign.

What was your primary form of communication with SB8 Group Digital Marketing?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What we found most impressive and unique about this agency was their ability to adapt to the specific needs of our conference. They not only created fresh and innovative creatives but also proposed novel ideas that enabled us to reach a broader and entirely new customer base.

Are there any areas for improvement or something SB8 Group Digital Marketing could have done differently?

No. We are very proud of your work