SayOne Technologies

BACKGROUND

Introduce your business and what you do there.

I’m an executive at an e-commerce pet store application. We’ve been serving our customers since 2019. 

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with  SayOne Technologies? 

We hired them to support us on development and design projects.

SOLUTION

What was the scope of their involvement? 

SayOne Technologies provides us with e-commerce development services. They’ve built our POS system and our online store from scratch. The team has used Python and Django for the core features and a Java stream. They’ve connected everything to the cloud and used a relational database. Other technologies they’ve used include Microsoft tools, Cucumber, and Selenium. They work with the Scrum methodology. 

Currently, SayOne Technologies offers support for the online store and continuously adds new features. 

What was the team composition?  

We’ve worked with 22 teammates from SayOne Technologies on the engineering side. The team includes team leads, a designer, QA specialists, backend developers, and frontend developers. 

How did you come to work with  SayOne Technologies? 

They were already our partner before I arrived at the company, so I wasn’t involved in the selection process. However, I believe our founder knew SayOne Technologies from before.                                                            

How much have you invested in them? 

We spend about $600,000 per year. 

What is the status of this engagement? 

Our collaboration started in 2018, and I personally started working with them in September 2021. The engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The application's performance has been good. In terms of scalability, we've had no issues whatsoever with a high number of users on the app. The app's response time is great; we have users in Canada and the US, and we've had good feedback regarding performance and response time. Our customers are very excited about the new features SayOne Technologies has added.

The team has done a very good job in terms of look and quality. Although we've had a few bugs, the team's response time has been good. SayOne Technologies has resolved issues in time while keeping our customers happy. Overall, our experience working with them has been great. 

How did  SayOne Technologies perform from a project management standpoint? 

Their communication and collaboration are good. Our project manager ensures everything runs smoothly and keeps the team on track. As a result, SayOne Technologies has delivered on time while meeting our quality expectations. Moreover, the team is always open to feedback on how to improve their performance. As soon as we provide feedback, they give a response. 

We primarily communicate using Slack. Additionally, we use Google Meet and reach out through WhatsApp for emergencies. Jira and Asana are our project management tools.  

What did you find most impressive about them? 

I'm impressed with SayOne Technologies' excellent team; they're good communicators and collaborators who know how to get things done. They've exceeded our expectations. 

Are there any areas they could improve? 

We've provided them with feedback at the right time, and the team has been great. I expect them to keep doing what they've been doing until now.

 Do you have any advice for potential customers? 

SayOne Technologies is a good choice for anyone who wants to create an app or website. Try them out — they'll exceed your expectations.

BACKGROUND

Introduce your business and what you do there.

The organization I work for is a media company. We started as a music and media company, but we also do client development, especially blockchain and decentralized finance. We’re a startup.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SayOne Technologies?

The objective at the time was to complete the next version of our application.

SOLUTION

What was the scope of their involvement?

Our backend was .NET, and we redid the whole thing in Django Python. We handled most of the project management and architecture, and SayOne provided development.

What is the team composition?

We worked with one member, then two.

How did you come to work with SayOne Technologies?

I was using oDesk regularly at the time, which is Upwork now. I found a couple of good people there, and they eventually told me that they were starting a company and wanted to have me as a client. We started working off oDesk, to cut out the middleman.

How much have you invested with them?

The total was around $43,000.

When did you start working with SayOne?

I believe we worked together between May 2014–October 2015.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I have no complaints about their Django skills.

How did SayOne Technologies perform from a project management standpoint?

At that point, we were working through Skype, Google Sheets, and GitHub.

What did you find most impressive about them?

They’re specialists in Django, and they know their stuff. They were pretty helpful with all kinds of requests.

Are there any areas they could improve?

There’s always improvement to be had, but I can’t think of anything at this point. We were working well.

Do you have any advice for future clients of theirs?

If the client knows what to do with a Git review and so on, and if they have the right niche in place, they can actually find the diamonds with a company like this. SayOne was really good in my case.

BACKGROUND

Introduce your business and what you do there.

I’m the director of Approiq, a newly started mobile app publishing company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SayOne Technologies?

I was looking to outsource the development of a mobile app.

SOLUTION

What was the scope of their involvement?

I gave them text-only specifications, and SayOne Technologies created wireframes for my approval that showed how the app would work and what users would see. Then, they moved into the development phase, where they were responsible for everything, including the backend server-side work.

The app, which is developed for Android and iOS, is a social app for photo exchange. It targets people who may not feel comfortable with most other apps out there, whether due to their complexity, or lax information security and privacy. This app provides a simple way to exchange pictures with friends and family in a back-and-forth manner.

SayOne Technologies is currently providing maintenance for the app, as well as helping me gain a deeper understanding of the development process.

What is the team composition?

I interact with roughly five people, including the frontend programmer and backend developer. The project manager is my main point of contact.

How did you come to work with SayOne Technologies?

They replied to my post on Upwork. I considered quotes from several companies and liked that they had a good understanding of the app I wanted to develop, as well as good communication.

How much have you invested with them?

I’ve spent $10,000 with them so far.

What is the status of this engagement?

We began working together around July 2020, and it’s an ongoing project.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The app launched in stores last week. We found a few bugs during testing, which SayOne Technologies fixed, and the product seems to work so far. They met my requirements and specifications quite well and implemented additional features that presented during the project. I am satisfied with the quality of their work, and the outcome to this point.

How did SayOne Technologies perform from a project management standpoint?

The project manager stays in close contact with me, responding to my requests quickly. We email at least every week and also have WhatsApp for further communication. They are on the ball.

What did you find most impressive about them?

They work interactively with clients and communicate well. I appreciate that the project manager has a good overview of the project and is able to give input. SayOne Technologies translated my specifications into a straightforward, viable design.

Are there any areas they could improve?

We went through more iterations than I anticipated, and they had a change in team members during the project, however, these things happen, and I don’t blame them. It was my first app development project as well, which may have contributed to the slower timeframe.

Do you have any advice for potential customers?

Their hands-on approach allows me to work closely with the project manager and give feedback at each step of the process. If you like that type of working relationship, SayOne Technologies is a good company to consider.

BACKGROUND

Please describe your company and your position there.

I am a partner in Town Hall Guide National LLP.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SayOne Technologies, and what were your goals?

We needed the ground up development of a software program for a new digital product line encompassing email, display advertising and social marketing. We also needed a customer facing APP to complement the back end software.

SOLUTION

How did you select SayOne Technologies and what were the deciding factors?

We found SayOne through online search and based on previous reviews and initial conversations with the principals of SayOne, we felt confident in their selection.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope of work including the development of software that would enable us to seemlessly deploy our digital marketing products across 3 platforms (email, display & social).

Project steps included the development of a front end user interface for 3rd party applications, a graphic design component, landing page and an APP for customer validation, redemption & reporting for digitally delivered gift card redemptions. Key deliverables included finalized setup for each of the 3 platform interface, landing page & APP.

How many people from the vendor's team worked with you, and what were their positions?

We worked with

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Deliverables were consistently on time and within budget

Describe their project management style, including communication tools and timelines.

SayOne utilized multiple effective communication tools and participated in weekly conference calls without question.

What did you find most impressive or unique about this company?

SayOne held weekly conference call with us which occurred in the evening (for them). They did not rush through the process at any point.

Are there any areas for improvement or something they could have done differently?

Nothing I can think of.......again, extremely satisfied.

BACKGROUND

Introduce your business and what you do there.

I am a former employee of a business that rents shared workspaces.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SayOne Technologies?

We used several different and expensive tools for people to find our office spaces and book viewings. We approached SayOne Technologies to help us build our own reservation system.

SOLUTION

What was the scope of their involvement?

At the moment, our platform is a web application that allows users to either find a space to rent or rent their own space for office use. The backend was built using Python, and the frontend utilized HTML and CSS.

What is the team composition?

I interacted with two project managers, who served as the liaisons with the development team.

How did you come to work with SayOne Technologies?

We were unable to budget for a UK-based developer, so one of our in-house developers recommended SayOne Technologies after working with them in the past. He’s a talented developer himself, so we trusted their team right away. We didn’t need to see any of their work.

What is the status of this engagement?

The engagement lasted from June–September 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We tested the web app with a couple of team members, but we weren’t confident that the product was ready to launch. There were a number of frontend issues that needed to be addressed. We were happy with their work, but the UX complications were unsurprising because we had prioritized a strong backend, which was achieved. SayOne Technologies accomplished everything we asked them to do, but they weren’t comfortable adding too much of their own creativity without checking with us first. With most developers, we’d expect that they’d use common sense to fill in some of those frontend gaps.

How did SayOne Technologies perform from a project management standpoint?

They work well within scheduling guidelines. Their dedication to finishing on time was quite evident. We’d communicate well through Google Hangouts, and we’d have access to their internal staging tool to track their progress. I would occasionally use EnVision to show them something if I couldn’t express it over a video call.

What did you find most impressive about them?

They managed the project well and were quick to fix any problems we had. Their response time and willingness to help are clear strengths.

Are there any areas they could improve?

The frontend development seemed somewhat basic, but that is something we expected because of the greater priority on the backend.

Any advice for potential customers?

It makes a big difference to break the project down into smaller stages than you think is necessary. It’s best to try to deal with one thing at a time.

BACKGROUND

Introduce your business and what you do there.

I’m a founding executive of a data company. Our objective is to support dialogues about the leading technologies related to big data analytics and AI. We intend to highlight industry trends and grant participants the opportunity to explore these topics.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SayOne Technologies?

We needed a firm to develop the company’s website based on our requirements.

SOLUTION

What was the scope of their involvement?

SayOne Technologies built our website using Wagtail CMS. They worked on some design aspects as well, but only in a limited capacity. They’re mostly working within our exact specifications. They’ve completed phase one of the development process and will soon be starting phase two. This process will include adding forum functionalities to facilitate user interaction. Once they implement all the features needed, we’ll likely request SayOne Technologies to provide ongoing web support and maintenance.

What is the team composition?

We work with a team of four people from SayOne Technologies. The team consists of an architect, a project leader, a business analyst, and a chief developer.

How did you come to work with SayOne Technologies?

We posted a detailed job description to Upwork and their architect responded promptly. Ultimately, we chose them over five other candidates.

What is the status of this engagement?

We hired them in February 2018 and the project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They delivered a high-quality website that we’re about to launch. Our existence as a company depends on the site and we’re fully confident it’ll be successful. SayOne Technologies consistently completes tasks per our direction and on schedule.

How did SayOne Technologies perform from a project management standpoint?

They’ve demonstrated the ability to manage our project effectively. We primarily communicate via email and weekly meetings. Specific project management software hasn’t been necessary.

What did you find most impressive about them?

We appreciate their enthusiasm and dedication. They make sure each deliverable presented to us is built correctly. We’re extremely pleased with the work they’ve done.

Do you have any advice for potential customers?

Their team consists of professional and personable individuals. If you decide to contract them, expect to receive reliable results.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of an audio mastering company that provides online mixing services to artists and producers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SayOne Technologies?

Our initial goal was to expand our website’s file processing capabilities. We wanted to build an internal system that could allow users to easily upload multiple files. Although we had an idea of our desired features and overall design, we lacked the resources to translate it into a functional interface. We needed resources to develop our site based on our designs.

SOLUTION

What was the scope of their involvement?

It was a front-to-back approach where they used our visuals and developed the backend for two or three pages using Django, WebFaction, and Mezzanine. The site features folders to organize sound files by instrument type as well as a before-and-after feature that allowed users to hear how our platform would mix their audio in real time. Currently, they’re in the final stages of preparing for a data migration.

What is the team composition?

We worked with nearly half a dozen people, including a project manager, business analyst, programmer, and designer.

How did you come to work with SayOne Technologies?

We originally worked with a vendor who couldn’t complete the project. That vendor referred us to SayOne Technologies, and we’ve worked with them since.

How much have you invested with them?

We prefer to keep the project cost confidential.

What is the status of this engagement?

Work began in November 2017 and is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We were amazed by how accurately the site aligned with our vision. We conducted periodic conference calls with the entire team to assess certain milestones, and they guided us through their progress.

How did SayOne Technologies perform from a project management standpoint?

They created the site in a timely and cost-effective manner. In terms of communication, we mostly contacted them through Slack. Despite minor delays caused by time differences, they always responded promptly and maintained the project deadlines.

What did you find most impressive about them?

As I mentioned before, we praise their ability to build a backend that faithfully incorporated our design.

Are there any areas they could improve?

By nature, the project was complicated and multifaceted, so there were various points that could have gone more smoothly. During the project touch points, we would have appreciated more time to process the information and offer input. Improved communication would have helped alleviate project concerns.

BACKGROUND

Introduce your business and what you do there.

DjangoForce is a software consulting firm. We act as freelancers for any company that needs software developed. I am a partner.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SayOne Technologies?

We needed quality, affordable talent that was available during our business hours. We were looking for Django and Salesforce.

SOLUTION

What was the scope of their involvement?

We ended up working only with Django because SayOne didn’t have the Salesforce skills we needed, which they were honest about. They’ve worked on four or five projects with us at this point.

One of the projects was a web application synced with a mobile app that allowed students and recruiters to become more organized at recruiting events, such as college job fairs.  It enabled users to log in with LinkedIn credentials, sync to their LinkedIn accounts, and receive QR codes that they could wear as badges. They could scan each other’s codes and find each other on the app afterward.

Another project they’re working on right now is a platform that syncs medical providers’ Electronic Medical Record (EMR) systems, or patient management systems. It links a patient’s EMR with the company with a particular Salesforce instance, allowing collaboration between any attorneys and medical providers throughout the legal process.

We find the project and if we need more developers, we’ll talk to SayOne and try to use the same resources. SayOne is usually able to accomplish that. We’ll go over the project and they’ll build it.

What is the team dynamic?

We primarily work with the same team members, but it does vary. Sometimes there’s a lack of availability because a developer we want is working on a different project.

How did you come to work with SayOne Technologies?

We chose SayOne Technologies because they were quality developers and the price was right.

How much have you invested with them?

Between $60,000–$80,000.

What is the status of this engagement?

We started working together in December 2016 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve only received positive feedback.

They enable us to be more competitive in our market. All in all, we can produce faster and cheaper because of the talent they offer and the price at which they offer it.

How did SayOne Technologies perform from a project management standpoint?

We typically handle the project management, but as far as communication on the developers’ end, it’s been great. I have nothing bad to say about them—they’ve been wonderful. They enable us to avoid working crazy hours because most of their developers can work during our business hours.

What did you find most impressive about them?

They are very intuitive. If, as a project manager, I need to communicate the initial requirements of a project to SayOne developers, they’re very good at taking those and figuring out what else is needed along the way. They don’t come back and ask 50 questions about reaching fairly logical and common-sense solutions. They’re very good at intuiting those answers on their own, and 99% of the time, they choose the right answer.

Are there any areas they could improve?

The only thing I would change is that we would like more available developers, but they’re getting there. Last time I checked, they had about 45 developers. They’re just busy. We would like to use them more. With that, we’d prefer developers to work more during normal U.S. business hours.

BACKGROUND

Introduce your business and what you do there.

We provide a platform where parents can connect childcare service providers. They have access to all the right information. We personally vet and check all the childcare services that are on our platform. The platform is currently available in North America. I’m the founder.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SayOne Technologies?

We needed to find someone working with Python and Django and who had a good knowledge of the AWS and the security component of it. Also, once the site goes live, we needed someone to support the site and fix any bugs.

SOLUTION

What was the scope of their involvement?

They developed our website portal. There is payment involved as well. A lot of people have a prototype, but I didn’t want a ready-made product. This was something new and we wanted someone who knew what they were doing to write it from scratch. They also helped develop the design for the site. When I signed the contract, I provided them the logo. I had my own ideas of how things should look. They assigned designers and they walked me through their templates. I was really happy to see that whatever wireframes or designs I provided they could materialize it and show me what the final product would be. It actually looked good, and they were really quick on that.

How did you come to work with SayOne Technologies?

There are not a lot of people who work with Python and Django in India. When Googling web application development companies, Clutch shows up on the first page, and I found SayOne there. We wanted to find someone who could give quality service and had a good rating in general. We wanted someone who had a whole system including a project manager who would walk us through the process. SayOne hit all the areas I was looking for, and they had really good ratings. The price was an important factor as well. They were willing to negotiate and it worked out well. They are known in the Django community as certified developers. They were very enthusiastic and quick to respond.

How much have you invested with SayOne Technologies?

We have spent $8,000 on the project.

What is the status of this engagement?

We started the project in April 2017, and the work is 85% complete. It’s in the testing phase now.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

So far, I haven’t had a bad day with SayOne. They give suggestions and we go back and forth to make decisions. Interacting with them is good. It’s been a positive experience. They have a staging server where they push all the code changes, and I look at those. They also have a testing team, but the project is not finished. I’m doing the testing from my side as well, and I let them know if I find anything that’s not working.

How did SayOne Technologies perform from a project management standpoint?

The project management was fairly good. There was one project manager that left and I haven’t had a chance to talk to the replacement. I have talked to the developer directly instead of the new PM. The previous PM was good. He kept me updated on what was going on. After he left, it’s more challenging to get the status of the project and get on the phone with someone. The developers tend to avoid talking to the client, which is what I’m seeing now.

What did you find most impressive about SayOne Technologies?

They really understand what the client wants, and they’re open to suggestions. They have never hesitated when I bring something up. The whole experience has been good. They take responsibility and take their job seriously.

BACKGROUND

Introduce your business and what you do there.

I'm a designer and partner at a software company that develops products for restaurants and hotels. We have a point-of-sale system and a hospitality service management system.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SayOne Technologies?

Initially, they helped us fix a production issue – a bug in the Android system, and that ultimately gave us a better product. They are building a mobile app for us now.

SOLUTION

What was the scope of their involvement?

We were impressed by how well and how quickly SayOne Technologies fixed the initial bug. They are also good at UX/UI, and we thought we could use more quality work. Now, they are building us a mobile app. One of their strengths is a technical team that is able to fix bugs and product crashes quickly. They also have some in-house products they use to scan systems and track crashes. They fix all of their system crashes in a testing phase, which helps us build a product with a strong base.

How did you come to work with SayOne Technologies?

We checked with our contacts and somebody gave us SayOne Technologies. We got in touch with two other companies as well, but SayOne was more prompt and had the right business knowledge and a better technical base. We thought they would be more suitable for the project. We started looking around for an extra team when we realized our team didn't have the bandwidth to address certain procurements. SayOne Technologies even had some exposure to the procurement we had because they had developers who had prior experience with the industries. That helped us provide a solution to our customers.

How much have you invested with SayOne Technologies?

As of now, we have invested about $25,000 with SayOne Technologies.

What is the status of this engagement?

We started working together around July 2016, and we have an ongoing relationship.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

SayOne Technologies brings in huge value with the mobile app they built for us. They have a strong foundation and a technical native Android development team, which complements our team. SayOne also has saved us a lot of money by better integrating the Android Wi-Fi and mobile capabilities. Whenever the mobile app connects the server, it looks for the Wi-Fi, and if it gets disconnected, it can connect to the Wi-Fi automatically. That way, we are able to use the mobile app even in low Wi-Fi areas.

How did SayOne Technologies perform from a project management standpoint?

Five people worked on the mobile app, and we had contact with the designers and the technical lead. We actually have four teams working on the project: a design team, a marketing team, our development team, and their development team. Most of our communication goes through instant messaging systems because all of the teams are in different locations.

Are there any areas SayOne Technologies could improve?

They could come up with more project management tools because now we are handling everything in a nonstandard way. It would help to handle budgeting and procurement tracking. They took it positively when I made the same suggestion to them. I think they might be coming up with some online tools.