Building Intelligent Solutions

Saviant is the preferred Technology Consulting Partner for Enterprises that are asset-intensive & field-force heavy. Our specialization is in building cost-efficient & rapidly deployable Enterprise Solutions (across Web, Mobile, IoT & Analytics), using Microsoft Azure platform.

We are a Microsoft Gold Partner for Cloud Platform, Data Analytics, Application Development & Xamarin Premier Consulting Partner.

Over the last 5 years, we’ve successfully delivered award-winning customer solutions, that include 210+ greenfield industrial solutions, for over 90 customers across Manufacturing, Energy, Utilities, Logistics, Engineering & Construction, in 7 countries (US, Canada, UK, Germany, UAE, India & Australia).

Enterprises from our focus Industries have enormous number of Devices, Equipment, Assets, Employees & Customers that are mobile or operate from remote locations. Our teams create robust systems to intelligently drive their critical actions & decisions, through real-time asset monitoring, preventive maintenance, predicting failures & proactive customer service. And need of these solutions are consistent across geographies. For illustration, our Smart Metering & MDM solutions not only help in real-time & accurate billing to improve revenues, but also provide real-time visibility of water/energy consumption, Meter health, leakage, theft, wastage and many more operations-efficiency KPIs.

 
Undisclosed
 
Undisclosed
 
50 - 249
 Founded
2012
Saviant Consulting
Kapil Zenith IT Park,
Pune, MH 411021
India
Saviant Consulting
3643 Spinner Ave
North Port, FL 34286
United States

Focus

Service lines
  • Cloud Consulting & SI
  • BI & Big Data Consulting & SI
  • IoT Development
Client focus
  • Midmarket ($10M - $1B)
  • Enterprise (>$1B)
Industry focus
  • Retail
  • Transportation
  • Manufacturing
Mobile platforms
Mobile focus
Frameworks and CMS
Programming & scripting
Application platform
BI & big data focus
BI & big data solutions

Portfolio

Key clients: 
  • JJ Food Service (UK-based, Food supply chain industry, Estd.1989)
  • Transparent Technologies, Inc. (US-based, Independent AMR provider for water, gas, and electric utility)
  • BuilderMT (a MiTek company, US-based, Estd. 2001)

Smart Metering & Data Analytics Solution

A leading Water Utilities service provider adopts Azure platform to create a Smart Water metering architecture to connect smart meters and track water consumption in real-time to extract business intelligence.

The Smart Metering Data management and Analytics Solution connects 100,000 smart water meters, and can easily handle 5X more such IoT devices. It manages more than 250 Million data records per year. The solution helped enable energy conservation and consumer awareness using the power of real-time water consumption data. It helped increase the battery life of water meters by 40-50%, thus providing high ROI to Utilities. Customers get emails and text alerts on abnormal consumption patterns like zero usage, high usage, leakages, helping them track their water consumption pattern in real-time. The solution also enables the Utilities to track & identify leaks, missed meter reads, their patterns, unauthorized consumption, and usage events.

Intelligent Cloud based IoT Solution

 

A leading UK’s food service provider adopts a modernized Cloud based system to deliver high-quality food items using connected IoT devices.

The client wanted to make their business process more efficient and intelligent by adopting a more modern and powerful solution. They wanted a solution that would help deliver high quality food items with the assistance of IoT-connected mobile devices and Bluetooth enabled temperature sensors mounted in the delivery trucks.  They wanted the real-time temperature sensor data tracking for every 10 seconds and its visual output for analytics. The team at Saviant developed a scalable IoT based solution, that helped deliver food items to 30,000 customers, handling 60,000 orders/month, and processing 2.5 million events every day. Our Cold Chain Monitoring & Food Service logistics expertise has helped create the solution to deliver high-quality food items using 500+ IoT connected mobile devices and to deal with more than 60,000...

Efficient Cross-Platform Enterprise Mobility Solution

A Global Telecom network provider revamps its test and inspection product with a Cloud-driven Enterprise Mobility Solution in order to simplify the field testing process. The solution would allow over 10,000 technicians to carry out tests of Fiber optic network to inspect and fix the issues in real-time.

The requirement was for smart apps that would communicate with the hardware to enable the technicians to conduct the tests. Saviant mobility experts devised a cross-platform native mobile app solution using Xamarin development framework for Android and iOS platforms. With the use of Smart Test Services Application, the client was able to achieve an efficient workflow management solution that can handle more than 100,000 Fiber-optic tests to be conducted by over 2000 field-technicians, achieving a significant decrease in time needed for error detection &...

High - Performance Fleet Management Solution

A recognized logistic service provider wanted a solution to manage their fleet of vehicles. The solution would help them track the location & route of every vehicle, status, driver location and reason for delay in delivery; in order to ensure customer delight & heighten business performance.

Saviant’s cold-chain monitoring & logistics expertise helped create a Fleet Management solution that provides critical business insights to improve fleet operational efficiency. The solution created a positive impact on vehicle management, preventive vehicle maintenance, driver performance and overall fleet management. The client’s end customers can login to a web portal to track & monitor their vehicles, schedule maintenance activities, supervise driver behaviour and predict asset failure for improved operational efficiency and faster operational support.

Reviews

Sort by

Azure Data Dev for Advanced Utility Technologies Company

"I can trust them to do their best and get a successful outcome."

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
June 2013 - Ongoing
Project summary: 

Saviant used Azure cloud to create a data collection system for a tech utility company. They also developed a successful methodology for agile project management and did technical consulting.

The Reviewer
 
1-10 Employees
 
Greater Denver Area
VP of Operations, Tech Utility Company
 
Verified
The Review
Feedback summary: 

They diligently worked to design the system and create the software; performed high quality code tests, and accomplished astounding results. They understand their clients' needs, work hard to address them, and exhibit flexibility when emergencies arise. 

BACKGROUND

Introduce your business and what you do there.

I'm the Vice President of Operations at a tech utility company. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Saviant Consulting?

We wanted to find a contractor with expertise to do software development and technical consulting for us.

SOLUTION

What was the scope of their involvement?

They developed a cloud-based data collection system for us. We wanted to communicate with a cellular-connected device, which is linked to a water meter;  and use a wireless carrier to communicate to the cloud. This would enable us to collect consumption data on the water meter. 

First, they used the Microsoft Azure solution to do the design and to architecture the system for us. Then, their software development team worked with our own tech group to develop the application. 

With the Azure cloud, we have the front end that communicates directly with our endpoint devices in the field. Eventually, the data is parsed out into the tables, goes through our backend, and is displayed on our web portals.

They also help us write support software to automate production processes and put data in the cloud (as opposed to local databases.)

What is the team dynamic? 

The team was 2–6 developers. We also had a project manager.

How did you come to work with them?

I brought the Saviant owner over on site to discuss some of the problems our company was experiencing. 

How much have you invested with them?

We spent $50,000–$1,000,000.

What is the status of this engagement? 

We started working with them in 2013 and it's an ongoing collaboration. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It was the first agile project for us. We did 2 pilot projects to see how everything goes; then we developed a project methodology. We started doing our weekly sprints and the planning went really well.

They submit a test plan to us, we let customers try it, and then do a final release of the product. All of this usually takes 1-3 months.

How did they perform from a project management standpoint?

They're almost always on time. We had a project manager, who frequently visited us to get a good understanding of our products.

Our software development manager worked long hours to make sure everything gets resolved quickly, especially in cases of emergenices.

What did you find most impressive about them?

They're honest and very diligent. They work hard to understand our business process so they can help us. We do a lot of work oversees, which often creates uncertainty re what's happening on the other side, but I can trust them to do their best and get a successful outcome.

Are there any areas they could improve?

Our product mix changes, and there are some areas where they don't have the expertise. We sometimes had to look for other contractors or solutions.

Do you have any advice for potential customers?

Focus on straightforward communication, project methodology, agile, and planning. Bringing their project manager over on site at the beginning might help avoid problems later on.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
    It's been very cost effective.
  • 5.0 Quality
    Service & deliverables
    The projects have been very successful. They test their code with the highest quality. We had very few problems when we got to the release point.
  • 5.0 NPS
    Willing to refer

Enterprise Mobile Platform for Foodservice Specialist

"They have a very hands-on approach towards problem-solving."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Sept. 2014 - Ongoing
Project summary: 

Saviant Consulting provided a full-service digital solution for a delivery process. A GPS driven mobile application helps drivers take payments, provide customer service, and adjust products in the field. 

The Reviewer
 
501-1,000 Employees
 
United Kingdom
Mushtaque Ahmed
COO, JJ Food Service
 
Verified
The Review
Feedback summary: 

The team traveled to the UK to better understand their client’s business and delivery process. The team is dedicated to learning new technologies, using it to create unique solutions. The team communicated regularly outside of their normal business hours.

BACKGROUND

Introduce your business and what you do there.

I’m the COO of JJ Food Service. We have 11 distribution centers operating in the UK. We are in the food service business, meaning we cater for the caterers.  It’s a business-to-business model. We buy and sell food, ingredients, and non-food products for food outlets. We have got roughly 3,000 different SKUs. We are an omni-channel sales organization; we take orders via call centers, e-commerce portals, the mobile apps, and face to face. Customers can walk into our collection centers, place an order, and wait for the order to be picked and given to them. We’ve also got a fleet of multi-temperature control vehicles. We manage the entire supply chain end-to-end; from taking the order, all the way up to delivering the goods to the customers’ kitchen. We control the whole chain ourselves in-house.

We run pretty much 24/7 in the sense that we also have facilities for the customers to come and collect from the collection points, or customers can place the order and we deliver to their restaurants, cafe, office canteens, schools or football clubs. We don’t have any manufacturing operations but to provide this service, so we rely on lots of technology. We have CRM solutions, ERP solutions, our own e-commerce portal, mobile apps, and lots of other apps used by our delivery personnel, within the warehouse environment, or our pre-sales reps who are on the road, etc.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Saviant Consulting?

The biggest challenge we had was that we wanted to digitally transform our delivery process. At the time, we would take the orders and then route them according to their parameters, such as delivery time window, distance, or most efficient journey. Then we would bring those out into the warehouse environment for picking, packing, and loading the vehicles. After that, we would process the orders onto printed invoices for the delivery personnel, the drivers, and the drivers’ helpers, so they had printed documents to go and deliver those goods.

The problem with that model was that once we printed the invoices, if there were mishaps in transit like damaged goods, or incorrect loading, etc., drivers had to manually adjust those documents in front of the customers and issue credits because we do collect cash payments on delivery. We wanted to get rid of these headaches for the drivers and streamline that operation. We decided to build a driver’s mobile application on handheld mobile devices so that drivers could more easily make adjustments and invoice the customer for the right goods and collect the right amount from within their kitchen or from within their restaurant premises.

Our hope was that the app would eliminate the back office duplicate work and correcting the drivers’ mistakes which were done in the paper-based environment. We engaged the Saviant team to build the application for us. 

SOLUTION

What was the scope of their involvement?

We started by identifying all the processes involved in a driver’s day for their developers. Their consultants each joined a driver on the road, doing deliveries themselves for a whole day, to become acquainted with the process. We threw these IT developers in the deep end, pushing trolleys and doing the deliveries in the real life restaurant scenario because we wanted to capture all the processes involving paper. They then helped us to document those processes for their UI team. They made prototypes of the workflow, step by step, from when the drivers left the distribution centers to when they came back, including payment collection, adjustment for damages, issuing credit notes, etc. 

Next, we discussed the technical specifications for the app’s architecture; what technology and platform to uses, the hardware they needed to develop. We had a wide variety of choices and IoT elements to agree on for the temperature monitoring, and GPS coordinates for vehicle tracking. When that was done, they started developing the final product. When the development was finished, we went through the phase of testing, bug fixing, retesting, and all the way to go live. They were with us from process specifications all the way to the go live cycle, the full journey.

One of the features we included was a cash management, which is a very sensitive area. If a vehicle comes back with the equivalent of $5,000 from 20 different restaurants, it’s a risk on the road, and at the same time, it’s a headache for the driver to manage that process. Cash reconciliation functionality using mobile technology was a key functionality. They also worked on stock reconciliation. We are sending goods of various values out from our distribution center. A box of lobster could be $200 versus a case of plastic forks, that’s only $2 or $3. The price range of the products within the vehicles was quite diverse, so we also had to make sure that the customers get the right products, and whatever’s not delivered is brought back to the distribution center, into the warehouse, and sent back to the stock for scrapage or reusage, quarantine, etc. We call all of that process inventory reconciliation/management, which was another crucial piece of functionality achieved.

The third important thing is the SLA delivery for customers. When our customers place orders, they select a delivery time window; some of the restaurants are busy at lunchtime, or they are closed at a certain period of the day. In the UK, the road network is very congested, and some areas have travel time restrictions after or before certain hours with barriers. The delivery SLA management was another key functionality which we actually got from this. We’ve other areas where drivers could receive notifications from the order messaging system. This could say “Beware of the dog,” or “Don’t deliver through the front door, go through the back door,” or “Parking restrictions apply.” All the customers’ ad hoc messages would pop up into every delivery location and so on. 

There are also features like GPS coordinates, so we can record and monitor the GPS coordinates of drivers, with the goal of enhancing our customer service. If customers were inquiring, “Where is my delivery today?” we could find out where the driver is. Another enhancement was to have the app linked with the customers’ website account, so customers could log into the website and see the estimated time of arrival for his delivery.

What is the team dynamic? 

There are various teams: there was a process specification team, a UI team, a development team, the project manager. I didn’t have full visibility of how many people were in their development center, I interacted with at least 10 different people at various phases of the project.

How did you come to work with Saviant Consulting?

I think the fact that they’re a smaller company rather than a big consulting house like IBM made them very customer focused and cooperative in terms of understanding our needs. There was a cultural difference since they are based in India and we are in the UK. They were proactive at flying out to come see us so they could understand the cultural aspect of our business. We found it very interesting that they took that initiative to come out and see us face to face, go out with the drivers, and meet all of our IT team. They also wanted to understand the backend ERP system with which they would have to make bilateral data movement. We found that very helpful and cooperative.

How much have you invested with them?

We spent between $200,000 and $1 million.

What is the status of this engagement?

The project started in September 2014, and it’s an ongoing collaboration.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We started with the drivers’ application, but since having seen their expertise, we decided to do some work with IoT on the Azure platform. We then extended our work to our warehouse and distribution center environment for inventory management with mobility. Some of those paper-based activities were then transformed with their help and several other applications. One was a picking and loading application within our 11 branches in the warehouse environment. Then the last one we did also dispatches applications to serve our collection customers, those who come to our collection points and collect goods. Some of these activities were paper-based, so we extended our projects with Saviant to develop some of those applications.

We also did work in the areas of Power BI, or business analytics. All of those drivers’ devices were collecting a huge amount of data and Saviant helped us to develop our BI analytics onto those activities of the drivers, including who is doing the longest hours, the most mileage, how many damages are incurring in some of those vehicles, and troubleshooting some of those drivers’ training because of those data insights we got from this Power BI dashboard.

The drivers’ app has streamlined a lot of our processes, decreased the back offices’ activities, and also brought efficiency, accuracy, and improved customer service as a whole.

How did Saviant Consulting perform from a project management standpoint?

They used the Agile methodology, and we had regular virtual stand-ups because besides from their site visit, most things were done remotely. We had regular project meetings, a regular issue reporting framework, and responsibility was very clearly laid out. They worked very closely with our team on a regular basis. We discussed a few things on daily calls, a few things on weekly calls, and a few things on milestone achievements. We were pretty comfortable with that process. Our process was Agile, regular sprints, development testing, and go live. Everything was in line with the standard project management methodology, so there were no concerns in that area. In terms of work ethic, it was very good in terms of the time zone difference. They were accommodating in terms of aligning their resources to discuss with us in our time zone.

What did you find most impressive about them?

They have a very hands-on approach towards problem-solving. Saviant is run by a very young, dynamic group of entrepreneurs. Our biggest appreciation was how focused they are towards delivering the customer’s needs. That was definitely visible at every phase of the project.

Are there any areas they could improve?

They are a partner with a heavy focus on Azure, Microsoft, BI, and the IoT type of environments. As a young, dynamic company, they also get involved in other open-source areas to expand their horizons and get more business. Not every customer may want to stay on a Microsoft platform. Nowadays, there are so many other open-source activities going on. If I had to give them any advice, I’d recommend that they engage in some other open-source products to expand their customer base.

5.0
Overall Score It was an excellent experience.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    They offer great value. No doubt about it.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer