What evidence can you share that demonstrates the impact of the engagement?
It was a very soft launch on our part. We’ve had about 1600 downloads without any marketing or advertising. People are very pleased with the interface that SaveOnDev implemented. The iOS application is on the App Store. The Android is held up due to technical issues with the cameras outside of their scope. SaveOnDev has written all the code for Android and it works. They delivered on everything. I’m quite pleased.
How did SaveOnDev perform from a project management standpoint?
It was important that we have a cooperative arrangement. This was not a turnkey solution where we gave them the project and told them to give it back to us when they completed it. We wanted to be engaged in the testing because it’s a difficult app to test. It has to be tested with live pitching or hitting. We worked out a system of working with Bitbucket and their repository. They would commit a code. We’d test it and submit a list of issues that needed to be fixed. They’d fix it and put the new version up on the repository. It was very iterative and worked really well. I knew if I gave them changes, their Vietnam-based team would start at night and the updates would show up in the morning. They were very responsive in that pattern. We had a lot of back and forth.
What did you find most impressive about them?
They’re very professional. My CTO examined the code and he’s very impressed with the flexibility and the way they wrote the code to make it easy for us to expand and change it in the future. I’m impressed with the professional quality of what they do and the ability for it to be a base for us to do future work on it.
The way I specified the contract was to get the apps into the App Store and the Play Store. When it came to describing our working relationship after it was in the App Store, they were very clear that they would provide 60 days of changes and updates at no additional charge. We’re still in that period and I found that to be a very good arrangement. We’re a very small company with a very small budget. I certainly find SaveOnDev’s rates very competitive.
Are there any areas they could improve?
I don’t believe English is Efi’s first language. Sometimes we’d have to clarify for understanding, but it was minor. I wanted someone who had very reasonable rates, and if they were going to use Vietnamese contractors and he himself was not based in the U.S. and that helped keep costs down, I was perfectly willing to accept that. It was not a problem.