SAVA Digital

Introduce your business and what you do there.

I'm a director at Elara Limited, a holding company that runs several companies and businesses ranging from educational services to real estate and farming.

What challenge were you trying to address with SAVA Digital?

We needed graphic design and digital marketing services.

What was the scope of their involvement?

SAVA digital has been doing web design and development, graphic design, and digital marketing for us. So far, their team has designed three posters for social media marketing, which we intend to use to market our homeschooling and private tutor services.

Regarding website development, they're building it from scratch on WordPress using JavaScript. The site is an NGO platform that we'll link to a fundraiser system we're running with embedded donation links. In addition, they'll do website maintenance for at least 2–3 months.

What is the team composition?

I've been working with one person from their team.

How did you come to work with SAVA Digital?

We found them through an online search.

How much have you invested with them?

We've spent $700 with them so far.

What is the status of this engagement?

The engagement started in July 2022, and it's still ongoing.

What evidence can you share that demonstrates the impact of the engagement?

The quality of the work is excellent, and it has surpassed our expectations. In addition, they've delivered top-notch and professional poster designs, and we haven't had any corrections on them. Moreover, they go the extra mile and advise us on many other IT-related matters.

How did SAVA Digital perform from a project management standpoint?

They meet deadlines, are good at communication, and we haven't had any delays from their end. Regarding tools, we do Zoom meetings, phone calls, and WhatsApp.

What did you find most impressive about them?

They're very professional in their work.

Are there any areas they could improve?

They could improve their patience and not be in a rush to make tough decisions. There was a time they almost terminated our agreement because of a two-day delayed response, but that was because we were so busy then and couldn't respond to them immediately.

Any advice for potential customers?

Be strict on time management because they're a company that meets deadlines and is strict on time, and they expect everyone else to be like them.

Introduce your business and what you do there.

I'm a pastor at a religious ministry, and I preach on Facebook and YouTube.

What challenge were you trying to address with SAVA Digital?

I needed someone to help me with my website.

What was the scope of their involvement?

SAVA provides web development services. I started by giving them details of what I needed, including a donation link and a page to showcase the activities, events, and pictures of what we do.

Currently, they continue to update my site.

What is the team composition?

I work with just one person from their team.

How did you come to work with SAVA Digital?

I found them online and chose them because of their availability. In addition, they're located in Kenya, as I am, and I was able to call them easily.

How much have you invested in them?

So far, I've spent less than $5,000 with them.

What is the status of this engagement?

I started working with them in May 2022, and the engagement is still ongoing.

What evidence can you share that demonstrates the impact of the engagement?

The security that their work provides is a success metric for us. Overall, they're a good company to work with.

How did SAVA Digital perform from a project management standpoint?

We communicate through emails and phone calls most of the time, as it is the easiest. If they need anything, they give me a call.

What did you find most impressive about them?

They're quick in preparing everything we need, and we can reach out to them anytime.

Are there any areas they could improve?

As the online world is international, they need to improve when it comes to giving access to it.

Do you have any advice for potential customers?

As a customer, you need to provide them with whatever they need so that they can provide quality service to you.

Introduce your business and what you do there.

I’m a partner at Urbantonic Events, an event management company. We offer intercultural events in Germany.

What challenge were you trying to address with SAVA Digital?

We needed help with SMM and PPC.

What was the scope of their involvement?

SAVA Digital handles our SMM needs. They’re in charge of creating, publishing, and managing our ads across Facebook and Instagram, as well as responding to comments. The team also takes care of our Google Ads. We’re planning to engage with them for SEO support.

What is the team composition?

We work with their CEO.

How did you come to work with SAVA Digital?

We found SAVA Digital through an online search. We read different online reviews about their company, and they seemed to be the perfect partner to work with based on their experience.

What is the status of this engagement?

We started working together in December 2021, and our engagement is still ongoing.

What evidence can you share that demonstrates the impact of the engagement?

The number of people coming to our event has increased by 60%. Overall, it’s been a successful engagement. 

How did SAVA Digital perform from a project management standpoint?

Their project management style is good — they meet deadlines and stay within our budget. We use Microsoft Excel to manage tasks and communicate via email and phone calls.

What did you find most impressive about them?

We’re impressed with their customer service. At one point, one of our accounts got deactivated, so their team followed up with us every day and provided updates.

Are there any areas they could improve?

No, we’re happy with their services.

Do you have any advice for potential customers?

Make sure to start your project with them early enough because SAVA Digital has several different projects on their plate.