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E-Commerce Dev & UI Design for Home Decor Manufacturer
E-Commerce DevelopmentUX/UI DesignWeb Design
Confidential
June - Aug. 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They demonstrated a high level of professionalism, organization, and responsiveness."
Feb 18, 2024
Marketing Executive, Radhvik Crafts
Vikram Rathore
Verified
Manufacturing
Jodhpur, India
11-50 Employees
Online Review
Verified
Sarc Media Production developed and designed an e-commerce website for a home decor manufacturer. The team created the UI design and implemented features for check out and customer account management.
Thanks to Sarc Media Production, the client increased revenue, website traffic, and conversion rates. They also notably enhanced user engagement and customer satisfaction metrics. Sarc Media Production was highly dedicated and delivered a performant website aligned with the client's brand identity.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Marketing Executive of Radhvik Crafts
Describe what your company does in a single sentence.
We are home decor manufacturers.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Sarc Media Production to accomplish?
Aestheic Ecommerce website
Responsive website
Clean website design
SOLUTION
How did you find Sarc Media Production?
Online Search
Referral
Clutch Site
Why did you select Sarc Media Production over others?
High ratings
Pricing fit our budget
Good value for cost
Company values aligned
How many teammates from Sarc Media Production were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Let me take you through the incredible journey we had with Sarc Media, our trusted website development company. When we decided to elevate our online presence, we knew we needed a partner who could bring our vision to life. And boy, did Sarc Media deliver! From the get-go, we collaborated closely with the Sarc Media team to outline the scope of our website project. We discussed our goals, target audience, and brand identity to ensure every aspect of the website reflected our vision. Sarc Media took our ideas and ran with them, crafting a stunning website that exceeded our expectations. They designed a sleek and user-friendly interface that perfectly showcased our products and brand ethos. The attention to detail was impeccable, from the seamless navigation to the captivating visuals. But it wasn't just about looks - functionality was key. Sarc Media implemented robust features like an intuitive checkout process, customer account management, and responsive design, ensuring our website was both user-friendly and efficient. Throughout the development process, Sarc Media kept us in the loop every step of the way. They were responsive to our feedback, making adjustments and optimizations to ensure the final product met our needs. In the end, Sarc Media delivered more than just a website - they delivered a digital masterpiece. Our new e-commerce platform is not only visually stunning but also highly functional, providing our customers with an exceptional online shopping experience. Key Deliverables:
Sleek and modern website design reflecting our brand identity.
User-friendly interface with intuitive navigation.
Robust features.
Responsive design optimized for various devices.
Regular communication and collaboration throughout the development process.
Thanks to Sarc Media, we now have a website that truly represents Radhvik's ethos and values.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Increase in Website Traffic: Following the launch of the new website, we observed a significant increase in website traffic. This indicates improved visibility and interest in our brand and products.
Higher Conversion Rates: With the implementation of a more user-friendly interface and optimized features, we experienced an uptick in conversion rates. More visitors were completing purchases, leading to increased revenue.
Enhanced User Engagement: The new website saw a boost in user engagement metrics such as time spent on site, pages per session, and bounce rate. This suggests that visitors were finding the website more engaging and informative, leading to greater interest in our offerings.
Improved Customer Satisfaction: Feedback from customers indicated a high level of satisfaction with the new website. Positive reviews and testimonials highlighted the ease of navigation, smooth checkout process, and overall improved user experience.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They demonstrated a high level of professionalism, organization, and responsiveness. They ensured that the project progressed smoothly and efficiently. In terms of timeliness, Sarc Media consistently delivered items on schedule, adhering to the agreed-upon timelines and milestones. Their ability to meet deadlines was commendable and instilled confidence in their project management capabilities. Moreover, Sarc Media was highly responsive to our needs and feedback throughout the project. They maintained open lines of communication, promptly addressing any questions, concerns, or change requests that arose. Their team was proactive in seeking clarification and providing updates, which fostered a collaborative and transparent working relationship.
What was your primary form of communication with Sarc Media Production?
In-Person Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
We found most impressive and unique about Sarc Media was their unwavering commitment to excellence in every aspect of their work. From the initial consultation to the final delivery, they consistently demonstrated a dedication to exceeding our expectations and delivering exceptional results.
Are there any areas for improvement or something Sarc Media Production could have done differently?
One aspect that could have been improved upon is the initial timeline estimation. While Sarc Media ultimately delivered on time, there were some minor delays in the early stages of the project that could have been avoided with more accurate timeline planning.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
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