SAPPHIRE_SOFTWARE SOLUTIONS

BACKGROUND

Please describe your company and your position there.

I am the Owner of ITCG India.We are one of Gujarat's major IT solution providers, with a presence in Maharashtra as well. We have evolved as a trusted Value Added Partner for a lot of satisfied customers across the above-mentioned territory since our incorporation in 1994.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

Sapphire's measured approach was ideal for our needs, since we needed sophisticated software to hold our customer information that could be seamlessly connected with our Service's digital payment issues.

SOLUTION

How did you select this vendor and what were the deciding factors?

Sapphire matched all of our criteria for a company with highly skilled people who could assist with software implementation and service when we were seeking for software providers with outstanding user reviews, and we found them to be a wonderful match!

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Sapphire was given the duty of creating a single software solution that would link to our payment gateway and allow our current users, mostly firms and institutions, to manage their accounts and payment information. Customers can also make payments online from the convenience of their own homes or from any remote place, saving time by eliminating the need for them to visit the company.

How many people from the vendor's team worked with you, and what were their positions?

We worked with a few developers and a designer to make our software a reality after selling our idea to the marketing team.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our company had a specific goal in mind, and sapphire met it while keeping within budget and on schedule.

Describe their project management style, including communication tools and timeliness.

We promptly informed the project management of our objectives, and if any concerns arose, our team and theirs met in private to resolve them. Overall, it has been a pleasant experience.

What did you find most impressive or unique about this company?

Sapphire employees are enthusiastic about their jobs and display cutting-edge abilities throughout their employment.

Are there any areas for improvement or something they could have done differently?

We have noticed a considerable and good impact as a result of the services given.

BACKGROUND

Please describe your company and your position there.

Our firm belief that the “School System “must enable the child to live together in mutual empowerment and create common good for the humanity. With the emergence of globalization, dilution of boundaries is taking place and today’s world calls for partnership, alliances, technological corporation, interdependence and collaboration. Therefore we recognize the challenges of closer involvement in educating the child from macro to the micro linkages, Such an approach involves aspects of quality thinking and develops a Scientific Temper and Positive Attitude .We prepare them on both parameters of life i.e. to work independently as an individual, as well as to work as part of a team. I serve as IT manger here.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

In an ever-changing environment, we needed a platform that could efficiently manage student fee data online and help us modernise, so we turned to Sapphire.

SOLUTION

How did you select this vendor and what were the deciding factors?

We learned about Sapphire from a friend's referral, and when we approached them, their high-level competence and knowledge of our objectives resulted in a successful agreement.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We wanted software that could handle student fee operations including creating receipts and invoicing, as well as allowing students to control their payments digitally. That software was given by Sapphire.

How many people from the vendor's team worked with you, and what were their positions?

We contacted Sapphire with our concept and offered a description to the project manager, and developers assisted in getting the programme up and running, while the designer made a few design tweaks.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Sapphire's team worked 24 hours a day, 7 days a week to deliver the software on time, and it is working as expected. They also support us once the deal has been completed.

Describe their project management style, including communication tools and timeliness.

Because Sapphire was based in the same state as us, we were able to meet on a regular basis to ensure that the project ran well.

What did you find most impressive or unique about this company?

They produced high-quality work while working diligently to achieve our deadline.

Are there any areas for improvement or something they could have done differently?

We've had a lot of fun working with them and want to collaborate on more projects with them in the future.

BACKGROUND

Please describe your company and your position there.

Spread across a sprawling green campus of 8 acres, AWS boasts of well-ventilated classrooms and is an architectural marvel. AWS takes pride in being a progressive school that offers an integrated curriculum with innovative project-based pedagogy. The school’s motto is to empower every child to dream big and to inspire them to embrace challenges and find joy in learning.

And our aim is to ensure that every AWS student will graduate with an unparalleled academic education infused with a true appreciation for co-curricular activities. With AWS, the era of fearless learning has arrived! I serve here as Administrator.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

Sapphire, which provided a smartphone app and software that was specifically tailored to our demands, was the appropriate solution for our needs.

SOLUTION

How did you select this vendor and what were the deciding factors?

Through online searches, we found a business that would satisfy our aims without breaking the bank and provide results in a reasonable amount of time. As a result, we chose Sapphire, which has a vibrant team of specialists.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

For monitoring student and employee attendance, online report and exam administration, fees management, and sending alerts to parents and students, our school needed a mobile app and software solution. Sapphire Software Solutions performed an outstanding job.

How many people from the vendor's team worked with you, and what were their positions?

We need a mobile app and software solution to keep track of student and staff attendance, online reports and exams, fee payments, and alarms. Sapphire accomplished an outstanding job, which resulted in the project's success.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are extremely happy with the final design of our mobile app and software, which has greatly aided our communication with children and their parents. Sapphire quickly corrected the little issues we had, and we are quite satisfied with their services.

Describe their project management style, including communication tools and timeliness.

Sapphire employees worked 24 hours a day, 7 days a week to meet deadlines. We spoke primarily via email and phone, and we met every couple of weeks due to our cramped circumstances.

What did you find most impressive or unique about this company?

Sapphires talked clearly and honestly, and their knowledge and abilities were unrivalled.

Are there any areas for improvement or something they could have done differently?

The company's services, in our opinion, are of high quality and extremely satisfying.

BACKGROUND

Please describe your company and your position there.

H3 World School was founded with the goal of creating a world-class institution with cutting-edge facilities and amenities for the education and grooming of children in smart classrooms. Indoor and outdoor sports facilities, as well as bus services. More information about why you should choose us can be found here.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

We sought an eLearning solution that gives students and educational institutions a lot of freedom when it comes to conducting classes outside of the classroom.

SOLUTION

How did you select this vendor and what were the deciding factors?

I chose to collaborate with them because of their reputation in the industry. Their enthusiasm and dedication became apparent as soon as I spoke with one of their team members. I witnessed their team's dedication to greatness.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The software included the following features that were critical for a virtual classroom solution: registration module with email confirmation, planning and scheduling of learning activities, assigning and attaching homework assignments with a grading system, integrated payment solution, and the teacher's ability to upload teaching tools and materials and prepare for the upcoming class in advance. All of this was done in a secure and very comfortable manner.

How many people from the vendor's team worked with you, and what were their positions?

"Most of the time, we worked with just one person." We did, however, speak with another person during the design phase. They were fantastic at interacting with us; we could email or text them at any time of day, and they'd respond almost immediately."

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The job they've done thus far has amazed our staff. Their enthusiasm and efficiency are commendable. They contributed the necessary excitement and zeal to the endeavor.

Describe their project management style, including communication tools and timeliness.

Several of the things I appreciate about them is how promptly they respond to my emails. I never had to remind the project manager about anything because he was very understanding and always had everything under control. I've never had to look for them. It was convenient to have a single point of contact who I could reach at all times.

What did you find most impressive or unique about this company?

Essentially, it was the communication that wowed us. We were able to work with them whenever we needed to, and they promptly returned all of our calls, emails, and texts. That was very beneficial to us.

Are there any areas for improvement or something they could have done differently?

Keeping track of something while performing well is a never-ending activity. Everyone, including myself, can do a bit better.

BACKGROUND

Please describe your company and your position there.

To make every Institution a "Divine Campus" is vision of our organization and to help Help Institutions to focus on Student Development & Create "Genius Mindsets" is mission of our company. I serve as Administrator in this organization.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

Sapphire, with its mobile application and technologies suited to our unique needs, proved to be the best answer for our company.

SOLUTION

How did you select Sapphire Software Solutions and what were the deciding factors?

By searching the internet, we found a firm that could meet our objectives without breaking the bank and produce results in a reasonable amount of time. Thus, we entrusted Sapphire with the job, since it boasts a dynamic and professional staff.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We necessitate both a smartphone application and an application software to organize the attendance of students and staff, to deliver online reports and tests, to collect payments, and to send out occasional alerts. In the end, Sapphire performed a fantastic job, and the project was a success.

How many people from the Sapphire Software Solutions team worked with you, and what were their positions?

After talking with a project manager about our requirements, we had a team of experts operate on it, and then illustrations and designers agreed on the final prototype.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are really satisfied with the final layout of our mobile app and software, which has increased our engagement with parents and children tremendously. Sapphire quickly corrected the little issues we had, and we are quite pleased with their services.

Describe their project management style, including communication tools and timeliness.

Sapphire employees worked 24 hours a day, 7 days a week to meet deadlines. We spoke primarily via email and phone, and we gathered every couple of weeks due to our cramped circumstances.

What did you find most impressive or unique about this company?

Sapphires talked clearly and honestly, and Their knowledge and abilities are unrivaled.

Are there any areas for improvement or something they could have done differently?

The company's services, in our opinion, are of high quality and extremely satisfying.

BACKGROUND

Please describe your company and your position there.

I am the Owner of PCube Software Solution which was found in 2008, and having more than 14+years of experience in the IT Website Development, Software development, and providing the complete web solution to the customers. We have expertise in website design, software development and mobile application.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

Sapphire's pragmatic approach was appropriate for our demands, since we required sophisticated software to store our client information that could be smoothly integrated with our digital payment concerns for Service.

SOLUTION

How did you select Sapphire Software Solutions and what were the deciding factors?

When we were looking for software providers with positive consumer evaluations, Sapphire met all of our criteria for a company with highly skilled staff who could assist with software deployment and servicing, and we found them to be a great match!

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Sapphire was tasked with developing just one software solution that would connect with our payment gateway and allow our current users, primarily corporations and institutions, to manage their accounts and payment information. Customers can also make payments online from the comfort of their own homes or from any remote location, saving payment time by eliminating the need for customers to visit the company for payments.

How many people from the Sapphire Software Solutions team worked with you, and what were their positions?

After pitching our idea to the marketing team, we collaborated with a few developers and a designer to make our program into reality.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our corporation had a specific aim in mind, and sapphire exceeded our expectations while staying on budget and on schedule.

Describe their project management style, including communication tools and timeliness.

We immediately described the goals to the project managers, and if any difficulties developed, our team and theirs met in private to work out the issues. It had been a pleasant experience overall.

What did you find most impressive or unique about this company?

They are passionate about their jobs and demonstrate cutting-edge skills throughout their tenure with the company.

Are there any areas for improvement or something they could have done differently?

The services provided have had a significant and positive impact on us.

BACKGROUND

Please describe your company and your position there.

CORPS is a leading provider of Corrosion solutions which includes various products and services like designing, installing, installation supervision, engineering, monitoring, maintenance, technical support & training. I am the M.D. of this organization.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

A business like ours sought a unique software with the ability to manage all client data and records, we came across a unique product offered by Sapphire.

SOLUTION

How did you select this vendor and what were the deciding factors?

Sapphire came highly recommended by a friend as a firm with an impeccable record and the ability to satisfy our demands within our budget.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

In order to make our work more efficient and effective our company needed a customer relationship management system that could effectively manage all of our customers' information in a digital format in order to minimize the amount of time we spent on human interaction.

How many people from the vendor's team worked with you, and what were their positions?

One of the project leaders approached us after hearing about our demands from the marketing division, and one software was produced with the aid of a few developers and designers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Managing and handling client data is now easier for our company, and we can manage all our engagements with clients, saving time and resources. We owe everything to the software from Sapphire.

Describe their project management style, including communication tools and timeliness.

Due to our tight quarters, we met every couple of weeks. Mostly, we communicated by email and phone. To achieve success, Sapphire professionals worked around the clock.

What did you find most impressive or unique about this company?

We find their representatives to be extremely reliable and committed; they consistently delivered beyond our expectations.

Are there any areas for improvement or something they could have done differently?

Our company is extremely satisfied with the software Sapphire provided for us to meet our requirements.

BACKGROUND

Please describe your company and your position there.

AIS is a school that prides itself on providing students with a high-quality education and will remain so in the future. "Knowledge liberates," as the school motto puts it.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

In order to save school management expenditures, I asked Sapphire Software Solutions to create a mobile app for Arpan International School.

SOLUTION

How did you select this vendor and what were the deciding factors?

We was there with a few app development companies, weighed in on their development strategy, costs, and portfolio of previous/current projects, and eventually chose Sapphire Software Solutions for their expertise and experience in this industry.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

I first spoke with a Sapphire sales agent, who was my first point of contact. When I spoke with him and outlined the full idea, they guided me through the process and helped me understand their responsibilities. The project manager and business analyst arrived shortly after, taking notes and supporting me in fine-tuning our concepts. Sapphire developed an Android application that automates all procedures while boosting app speed, allowing the school to connect efficiently with teachers, parents, administrators, and students, as well as offering immediate access to data essential for decision-making.

How many resources from the vendor's team worked with you, and what were their positions?

On our project, we had a project manager, an Android Java developer, a UI/UX designer, and a few QA personnel.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Sapphire were masters in capturing the spirit of our concept, infusing it into every area of the design, and ensuring that the app we collaborated on had a resonance that was true to the original concept. The wire frames encapsulated a novel and sophisticated concept. The designs are lovely, and they effectively capture our ideas. Sapphire is unique in my opinion since they pay close attention.

Describe their project management style, including communication tools and timeliness.

I think our teams' collaboration was fantastic. 3–4 hours of weekly meetings The Sapphire crew was always cheerful and eager to answer any questions or concerns that arose. Myself and the Head were there at every meeting on our side. Sapphire Software Solutions always encouraged a highly collaborative approach.

What did you find most impressive or unique about this company?

Sapphire will continue to do wonderful things with whoever they work with because of their incredible attention to detail, ability to listen carefully to input and respond promptly with appropriate modifications, and their unwavering focus on our application in every email or meeting.

Are there any areas for improvement or something they could have done differently?

I have nothing negative to say about this. They showed a strong commitment to the production process.

BACKGROUND

Introduce your business and what you do there.

I’m the deputy manager for a transport and utility company. We have offices in Ahmedabad, India.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sapphire Software Solutions?

We needed help with custom software development for data display and analysis.

SOLUTION

What was the scope of their involvement?

Sapphire Software Solutions does custom software development for us using JavaScript, .NET, Angular, and MVC frameworks.

What is the team composition?

We’re in touch with their developers.

How did you come to work with Sapphire Software Solutions?

I don’t know; they were hired nine years ago before I joined this organization. 

What is the status of this engagement?

We started working with them in 2013, and our relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They understand our problems and provide the solutions that we need. Every day, we announce new processes and technologies, and they change and adapt to our needs. We consider this to be an indicator of success.

How did Sapphire Software Solutions perform from a project management standpoint?

Project management is good. We communicate via email, phone calls, text messages, and Google Meet for conference calls. I act as the manager to oversee the project through Jira. 

What did you find most impressive about them?

We like their capability to adapt to processes and provide solutions. They never say that they can’t do something.

Are there any areas they could improve?

Sometimes unwanted scenarios delay the timeline, such as someone getting sick and so on. It’s not a big deal, but they need to know how to handle those things because they don’t complete the work on time. They need to maintain their consistency in that sense.

Do you have any advice for potential customers?

You need to understand the client’s code requirements and make your feasibility analysis in advance to commit accordingly.

BACKGROUND

Please describe your company and your position there.

New Noble School, Ahmedabad is located in Naroda in Ahmedabad district of Gujarat and has a zip code of 382330. In my role as an Principal, I oversee activities at this school.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

Our institute was looking for a software that would allow us to easily and efficiently manage and preserve student data such as attendance, fee records, result production and records, and student information digitally.

SOLUTION

How did you select this vendor and what were the deciding factors?

Our search focused on software providers with a solid industry reputation and image, as well as those that could understand our concept, and Sapphire was our first consideration.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Sapphire developed software for us that enabled us to easily manage all of our kids' information online, reducing errors and saving us time.

How many people from the vendor's team worked with you, and what were their positions?

We met with a project manager and discuss our needs, and then a group of engineers collaborated on it before illustrators and we agreed on the final layout.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our company had a limited budget, and sapphire provided a solution that met our requirements while keeping within our budget and achieving our deadline.

Describe their project management style, including communication tools and timeliness.

We initially communicated the requirements to the project leaders, and if any issues emerged, our team and theirs collaborated to get the best potential results.

What did you find most impressive or unique about this company?

Employees at Sapphire have up-to-date knowledge. They have demonstrated their commitment to the company and their products.

Are there any areas for improvement or something they could have done differently?

Using Sapphire's technology has been a pleasure and a very satisfying experience.