Sana Khalid FREELANCER

BACKGROUND

Please describe your company and your position there.

Intuitive Wellness Coach ​& Kundalini Yoga Teacher riverside, CA, USA

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sana Khalid FREELANCER?

My Startup company need complete brand identity logo design & business cards & color pallet, typography brand guideline & a website & blog & Sana Khalid freelancer was exceptional is all areas of design.

SOLUTION

How did you select this vendor and what were the deciding factors?

We looked for a web & Brand designer on Upwork & we found Sana Khalid profile experience & client reviews & portfolio exceptional & good match to our needs

Describe the project in detail and walk through the stages of the project.

After a series of zoom meetings to discuss our startup branding & website, we received 3 initial design for brand logo & website templates once we chose a theme & logo, She finalized the design and provided feedback through zoom. -She cam back to us with complete branding designs & options & she was very flexible with revisions she provided us unlimited revisions.She provided best UX/UI practices to our websites & great graphics banners & icons.

How many resources from the vendor's team worked with you, and what were their positions?

We worked only with Sana Khalid Freelancers

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

She provide excellent project management her communication skills was top notch over all branding was excellent exactly what i was visioning for my new startup. they delivered completely next-level results that satisfy all our customers' concerns.  her designs are exceptional. unique logo give us new standing to our business.

How effective was the workflow between your team and theirs?

We had both zoom meeting & conversation on Skype & Upwork messenger, every thing she delivered on time & where i need extra revision she listened very patiently & delivered all well on time.

What did you find most impressive or unique about this company?

I was very impressed with her experience in website design & branding. She is exceptional in her work & her attitude is very kind & professional. love all the time working with Sana. her project cost were also very reasonable

Are there any areas for improvement or something they could have done differently?

She is Super good in her skills only zoom meeting time she only give 15 minutes i think she must make it 30 minutes every time

BACKGROUND

Please describe your company and your position there.

I am the Founder/CEO at Unlock Accounting - A startup accounting/consulting firm based in Ontario Canada. We are cloud accounting firm specializing in helping small business.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sana Khalid FREELANCER?

We are a startup Cloud Accounting firm. We needed to create an appealing logo that will catch the essence of our firm name, Unlock. We wanted to establish the appropriate branding guide to go along with our theme.

In addition, a modern/clean mobile friendly website to help us introduce our firm on the digital platform.

SOLUTION

How did you select Sana Khalid FREELANCER and what were the deciding factors?

We posted our job posting utilizing the Upwork platform. We received many proposal and after narrowing it down to top 2, we selected Sana as our freelancer. We loved Sana's style and approach to helping us achieve our goal of created a modern logo with all branding elements.

Describe the project in detail and walk through the stages of the project.

Project entailed designing a logo, branding elements, and website for a startup in accounting space. We had an initial call with Sana to discuss her proposal along with milestone and deliverables at each stage of the project.

Sana presented to us initial concepts and walked us thru the rationale for each concept. She was extremely flexible in terms of accommodating our changes and went many time above and beyond to finesse the final product.

Once the logo was finalized, Sana presented to us concepts of branding element (business cards/ Letterheads etc) to complement our branding scheme. Next, we moved to creating a bespoke website design. We had a detailed call at this stage where Sana asked pointed question to assess our needs and taste.

She had delivered an amazing landing page concept and has been working diligently to help us launch our website.

How many resources from the Sana Khalid FREELANCER team worked with you, and what were their positions?

We worked with Sana only on this project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

As a first time working with design freelancer, we didn't know what to expect. Sana really asked great questions at the beginning to gauge our vision. She had the keen sense of ensuring we were 100% satisfied with the results before moving to the next stage.

Our logo was really appreciated for capturing the firm name in a very creative way.

How effective was the workflow between your team and theirs?

Sana was great in managing the entire branding and website project. She communicated to us very clearly and took our feedback on any adjustments we required. They are highly organized to help us stay on top.

What did you find most impressive or unique about this company?

This was our first experience interacting with some one on Upwork. Sana made the whole process a breeze for us. We were amazed by her design sense and keen focus on capturing what was on our mind.

Being able to bring to fruition concepts we had in our head to reality, really shows how impressive Sana's work ethics and commitment.

Are there any areas for improvement or something they could have done differently?

Sana's work is impeccable and with her expertise in design we learnt a lot and were able to exchange ideas.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a web development company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sana Khalid FREELANCER?

We were trying to update a client’s website.

SOLUTION

What was the scope of their involvement?

We initially gave Sana Khalid the project’s requirements and explained to her what we were trying to do. We communicated well with her prior to the project’s completion.

What is the team composition?

We’ve only worked with Sana (Brand Identity Specialist).

How did you come to work with Sana Khalid FREELANCER?

I don’t remember; it was long ago.

How much have you invested with them?

I don’t know how much we spent with her specifically, but the entire project cost about $25,000.

What is the status of this engagement?

We worked together from August 2020–December 2021.

RESULTS & FEEDBACK

How did your relationship with the vendor evolve?

We realized the quality of the work was declining in March. Also, the communication became more informal. Since we didn’t want to search for someone else, we hired her again. She produced a little more of the work, but then she moved from negligent to vindictive. In the end, we didn’t hear from her on the expected submission date.

How did Sana Khalid FREELANCER address the challenges that arose?

We initially didn’t address the problem. Later, she sent us a message saying that our project didn’t have any more money, so she’d stop working with us.

Describe the impact this engagement has had on your business.

It made us lose a lot of credibility. We lost clients, and the website is still down because we don’t have access to the backup. I don’t know how to put a figure on that, but now I have to redo the site for $2,500.

How was project management handled?

We mainly communicated via WhatsApp and Upwork. We gave her the submission dates and communicated every day before the deadline.

Is there anything that the vendor did well or that you would consider a strength?

She had a good eye for design and knew how to design good websites.

What advice do you have for clients with similar needs to yours?

Do the whole interview process; don’t hire the first person you find.

UPDATED REVIEW

This review was published on June 10, 2021.

CEO, Website Development Company

Business Services

1-10 Employees

New York, New York

Less than $10,000

Oct 2020 - Jun 2021

Project summary:

Sana Khalid (Creative Tech 360) designs WordPress websites for a consultancy's partners. They meet with clients, do competitor research, and handle the design process as well as troubleshooting.

Feedback summary:

Sana Khalid (Creative Tech 360) has played a key role in growing the consultancy. They boast a seamless workflow and consistently push to meet the end clients' expectations.

BACKGROUND

Please describe your company and your position there.

I am the owner of a boutique consultancy that support businesses in many ways, Sana assists me in designing websites for my partners.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sana Khalid (Creative Tech 360)?

Web Design, Logo Design, Troubleshooting WordPress, cpanel troubleshooting etc...

SOLUTION

How did you select this vendor and what were the deciding factors?

Via her good reviews on upwork

Describe the project in detail and walk through the stages of the project.

• Website design
• Initial meeting with client
• Research on competitive websites
• First draft submission
• Review
• Site Transfer

How many resources from the vendor's team worked with you, and what were their positions?

Only Sana.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

my parts grew, year over year, significantly, an exact dollar figure I will not disclose but Sana was instrumental in this.

How effective was the workflow between your team and theirs?

seamless

What did you find most impressive or unique about this company?

Sana Khalid was always available and worked tirelessly to meet the customers' expectations.

Are there any areas for improvement or something they could have done differently?

None.

Ratings:

Overall rating: 5

Quality: 5

Schedule: 5

Cost: 5

Willing to refer: 5

Company Responses

The vendor responded on December 17, 2021.

This is a fake client who is running an agency using all my work to demonstrate & to get the projects for his company. Last year he started his first project with me & I did all his website design & logo design work brilliantly also provided my hosting FREE for his website & for his client's websites. The total cost of his complete projects from the last 1 year till now is JUST $600 & he is saying false about the project cost.

Now he is looking for a FREE website theme which I bought for $59 & he was paying me $45 for his website design project for his client's website. When the demo was approved he said I hired a new freelancer just send me all the backup files, I was using a $59 premium theme for his project as a good will but when he hired someone else how I can give him the license of my premium theme & also he wanted to cancel the project.

When I denied it & asked him to buy his license & send me the Key so I can change it with my Key & I can send you the complete backup he left me here with this bad review. I lost all the hard work which I did in creating his demo website for approval I got nothing I delivered always more than he asked. HE IS NOT A TRUSTWORTHY CLIENT.

BACKGROUND

Please describe your company and your position there.

I'm the founder of a new non-profit that supports schools and students in the New Orleans area by supplying them with free, monthly menstrual products.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sana Khalid FREELANCER, and what were your goals?

I hired Sana Khalid to create a basic logo, brand kit, and website for Power to the Period.

SOLUTION

How did you select this vendor and what were the deciding factors?

I searched Upwork for talent that appeared to fit my needs and after reviewing Sana's portfolio I knew her work was high quality and definitely well suited to my project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

I was easily able to communicate all of the project needs through the Upwork messaging system. Sana created the initial logo and after having a positive experience with that I hired her to create the full brand kit and WordPress website.

How many people from the vendor's team worked with you, and what were their positions?

one- Sana Khalid, freelancer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I have not launched the website yet as I am still in the construction process of the program but I've had good feedback from everyone who has seen the items Sana designed.

Describe their project management style, including communication tools and timeliness.

Sana and I communicated through the Upwork messaging system as needed throughout the process. Sana was very responsive and oftentimes I would take longer to respond to her edits than she did getting to mine.

What did you find most impressive or unique about this company?

Sana was collaborative and followed my requests well when it came to editing. Brought to life a better version of what I envisioned for all of the items we worked together on.

Are there any areas for improvement or something they could have done differently?

There were a couple of edits that were missed on occasion but Sana fixed the issues as soon as it was brought to her attention and made sure moving forward that the process was corrected.

BACKGROUND

Please describe your company and your position there.

I am the president and founder of three insurance based businesses.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sana Khalid (Creative Tech 360)?

Our company needed to refresh our current product offering website. Sana was hired to help us design and create the content and website so it matched our current branding but felt up to date.

SOLUTION

How did you select this vendor and what were the deciding factors?

We looked at multiple vendors and Sana's products and previous work set her above all the competition. She had designed for many different business industries and we knew she could deliver a product we would love.

Describe the project in detail and walk through the stages of the project.

We inititally discussed our goals and what outcome we were looking for. We then sent Sana some content and rough ideas for the wireframes. She would work on each section and send drafts to make sure we were happy with the prodcut and she was headed in the right direction. She delivered amazing branding and dynamic website.

How many resources from the vendor's team worked with you, and what were their positions?

We worked direclty with Sana to complete.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We are 100% pleased with Sana. She delivered three websites in record time that exceeded my expectations.

How effective was the workflow between your team and theirs?

Sana was extremely easy to communicate with, friendly, fluent, and understood exactly what I wanted.

What did you find most impressive or unique about this company?

Her experience, attention to detail, and quick turnaround time set her apart from anyone else I have dealt with.

Are there any areas for improvement or something they could have done differently?

I loved everything about the process and working with Sana.

BACKGROUND

Introduce your business and what you do there.

My business is called Laura Hoff Coaching, and I mentor women towards a spiritual path. I also teach Kundalini yoga and reiki through workshops.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sana Khalid (Creative Tech 360)?

I needed help with the design of my existing website.

SOLUTION

What was the scope of their involvement?

Sana Khalid helped me with specific pages on my website that were very dull. I had a vision for some of the pages that featured my popular courses, and they implement my ideas into the design. I created a document of all the changes I needed, and we discussed how they would interpret it. Afterward, they started the redesign process. They enhanced the visuals to be more attractive so that I could get more clients. Additionally, they put certain buttons to make it easier to navigate and sign up for events.

What is the team composition?

I only worked with one teammate.

How did you come to work with Sana Khalid (Creative Tech 360)?

I found them on Upwork. I read their reviews and felt really drawn to their energy. I connected with her quickly, and they had a lot of experience. Their price was reasonable, too.

How much have you invested with them?

The total cost was $200.

What is the status of this engagement?

We worked together from April–June 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The design totally surpassed my expectations. I haven’t gotten a lot of feedback on it because it’s so new, but it made me feel more confident about my site. It also definitely made more people check out my site and sign up for classes. 

How did Sana Khalid (Creative Tech 360) perform from a project management standpoint?

Sana Khalid was communicative throughout the whole process, which was really awesome. We used Upwork to communicate, and I’d get a message from them whenever they worked on a page. They showed me their progress constantly. Whenever I wanted to change something, they’d fix it right away. They’d finish tasks within the timeframe I set. They were very easy to work with and produced exactly what I had in mind.

What did you find most impressive about them?

They were a fantastic team who were very experienced and prompt. Additionally, they gave me some pointers on things outside the project scope, which was nice. We really formed a friendship.

Are there any areas they could improve?

No, there’s nothing they could’ve done better.

Do you have any advice for potential customers?

I highly recommend her. They’ll meet all of your expectations.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of a website called Nikki Martinez Copywriting.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sana Khalid (Creative Tech 360)?

I wanted to create an online presence.

SOLUTION

What was the scope of their involvement?

The Sana Khalid (Creative Tech 360) team designed and developed my website on WordPress. I provided the content and some photos, and they then proposed a color scheme and the overall design. Since the website loaded slowly at first, they edited and optimized it to make it run faster.

What is the team composition?

My main point of contact was Sana (Art Director).

How did you come to work with Sana Khalid (Creative Tech 360)?

I found them on Upwork. I went there looking for someone to build my website. I looked at all of the profiles, and theirs had good reviews. I contacted Sana, and she was very friendly, so I decided to work with her.

How much have you invested with them?

I spent a total of $135.

What is the status of this engagement?

We worked together from April–May 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The website is cool and attractive; since I have it, it’s been easier to get clients.

How did Sana Khalid (Creative Tech 360) perform from a project management standpoint?

We communicated mostly through Upwork and added each other on Facebook. Working with Sana was different from usual freelancers, where you have to follow up on the work. Sana messaged me every morning, and she always responded quickly, sometimes faster than I expected.

What did you find most impressive about them?

I liked her attitude. Sana went above and beyond to make sure I was 100% satisfied. The best thing about her was that she offered to do things and didn’t ask for an extra charge.

Are there any areas they could improve?

No, it was all cool.

Do you have any advice for potential customers?

If you want your project to be finished quickly, set aside time to communicate with Sana.

BACKGROUND

Please describe your company and your position there.

I am an eCommerce business owner in the health and wellness sector.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sana Khalid (Creative Tech 360), and what were your goals?

I hired Sana to redo branding done by someone else, and create a look book, product book, LinkedIn banner, landing page web design, and provide me a new logo.

SOLUTION

How did you select this vendor?

I selected Sana after going with my gut on her profile with Upwork. I had reservations initially thinking our cultures wouldn't match and I wouldn't get something relatable to my clients. Sana blasted my preconceptions out of the water and I am so thankful I didn't let that get in the way of working together. I hope to work with Sana many more times in the future!

Describe the scope of their work in detail, including any steps and the final deliverables.

Sana asked for my vision, then produce3d several options for me. I chose what I liked best and then added my two cents. Each and every time I offered an edit she came back with a product as if she had been in my own brain. I was so relieved to feel like someone knew what I was saying without saying it in the perfect way. Sana is professional, pleasant and I love that she and I talked about our families as we worked together.

How many people from the vendor's team worked with you, and what were their positions?

1

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Because of her work I now have space for my prospects to land and cultivate my brand as a three through all my work.

Describe their project management style, including communication tools and timeliness.

Sana is on time every time, I am the lagging piece! Still, she was patient and professional with me. She communicates well in English, which is helpful and she is very clear with great understanding.

In contrast to the first person I used, her presentations were stellar and she exemplified the personal of a true professional, without me knowing how to quantify that initially. She set the bar high for anyone I work with!

What did you find most impressive or unique about this company?

See above.

Are there any areas for improvement or something they could have done differently?

Not yet! Like I said, I was the limiting factor in any delay. Sana is a gem.

BACKGROUND

Introduce your business and what you do there.

I’m the COO of Realvolve, a SaaS company. We charge subscriptions for our services. We also have a service revenue side where we do one-time services for our external clients.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sana Khalid?

We needed to outsource some of our website development and design needs. We also wanted them to do some email design work.

SOLUTION

What was the scope of their involvement?

Sana Khalid is developing our web pages using HTML and CSS. They also create email designs for our company. 

What is the team composition?

We work with Sana (Art Director). 

How did you come to work with Sana Khalid?

I found companies on Fiverr, Upwork, and other similar sites. In the end, Sana Khalid was the only one who performed consistently. As a result, we chose to work with them.

How much have you invested with them?

We’ve spent $20,000.

What is the status of this engagement?

We began working together around January 2019, and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

With Sana Khalid’s work, we’ve been able to grow our service revenue side of the business from 20% to 40%.

How did Sana Khalid perform from a project management standpoint?

They’ve been very prompt and responsive, in spite of the time difference. We communicate via Slack and email.

What did you find most impressive about them?

We’ve been impressed with Sana’s reliability and consistency. If there’s technical work that's challenging, she always figures it out.

Are there any areas they could improve?

Sana can still deepen her technical skills. Though she has gotten better, she can still further improve them.

Do you have any advice for potential customers?

Have clear communication and proper setting of expectations — it’s the most crucial of the project.

BACKGROUND

Please describe your company and your position there.

I am the owner of a new non-profit.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sana Khalid FREELANCER, and what were your goals?

We are just launching this new project and Sana was hired to help with the branding.

SOLUTION

How did you select this vendor?

I actually can't remember how we chose Sana, I feel like we may have just gotten lucky!

Describe the scope of their work in detail, including any steps and the final deliverables.

Simple project, just a logo to start with website creation and other ancillary needs in the future.

How many people from the vendor's team worked with you, and what were their positions?

Just one.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Beautiful work, expertly done in the perfect time frame.

Describe their project management style, including communication tools and timeliness.

Easy to communicate with

What did you find most impressive or unique about this company?

They were so easy to work with and extraordinarily responsive.

Are there any areas for improvement or something they could have done differently?

None at all.