Samarpan Infotech

BACKGROUND

Please describe your company and your position there.

Coach Bianca Natalia is a health and fitness business run be me, I am the owner.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Samarpan Infotech, and what were your goals?

To do my website. My previous website wasn't easy to navigate or very appealing. The goal was to make it more professional, easy to navigate and modern.

SOLUTION

How did you select this vendor and what were the deciding factors?

I selected them based on a referral from friends who were very happy with their websites. I decided to use them because I really liked the other websites they did, they were quick and also cost effective.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had some initial emails detailing what I would like from my new website. I then send them my copy and images for them to add into the website. Once it was done, we did some revisions to ensure everything was how I wanted it and it was made live. It was very quick process as their response times to my emails were very quick.

How many people from the vendor's team worked with you, and what were their positions?

I was corresponding with 1 person, Sandip and they were great! They are a website developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After launching the website, I've seen an increase in traffic.

Describe their project management style, including communication tools and timeliness.

We communicated via email and touched base daily about changes that were made or needed to be made to the new website.

What did you find most impressive or unique about this company?

Their communication and sense of urgency in responding to my emails and any changes was impressive.

Are there any areas for improvement or something they could have done differently?

No I don't think so.

BACKGROUND

Introduce your business and what you do there.

I’m the president of an insurance agency for property and casualty.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Samarpan Infotech?

We needed their team to create a CRM platform that specifically catered to our business operations.

SOLUTION

What was the scope of their involvement?

We’ve done several projects with Samarpan Infotech, but the main product they've worked on is our CRM. We wanted to streamline our core processes through this platform, so their team made all solutions cloud- and web-based.

Our internal team was in charge of providing the layouts and documentation that Samarpan Infotech needed to kick off the development phase. Additionally, I guided them on how they could execute our preferences and required functionalities for the software. They used WordPress, Azure, .NET, and Angular to generate our CRM.

Their team continues to support us by providing site maintenance and other development-related services.

What is the team composition?

We mainly work with two resources from their team.

How did you come to work with Samarpan Infotech?

Samarpan Infotech was referred to me by an acquaintance who had previously worked with them.

How much have you invested with them?

We've spent $65,000 so far.

What is the status of this engagement?

We started working with Samarpan Infotech in January 2019, and our partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Samarpan Infotech's members are experts at what they do — they get everything done without compromising the quality of their work.

How did Samarpan Infotech perform from a project management standpoint?

We mainly communicate via Skype and Microsoft Teams. Samarpan Infotech has reliable project management skills — they remain involved in the process, and they always meet the timelines that we set.

What did you find most impressive about them?

I appreciate their CEO's involvement in our project. In some companies, the owner takes a step back once the deal is sealed and it's time to get to work — that didn't happen with Samarpan Infotech.

Are there any areas they could improve?

They could work on their communication skills. There've been a few times wherein we've found it challenging to get our point across due to communication issues,

Do you have any advice for potential customers?

Be as involved as their team in the process — this helps you guarantee that you'll get what you want out of your engagement. If you don't fully communicate what you want and need, the outcome could be different. Apart from that, you have to ensure that everything is built according to your specifications.

BACKGROUND

Please describe your company and your position there.

I am the owner of VAJ Design, a design and marketing agency.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Samarpan Infotech, and what were your goals?

We have a client that needed a custom website for an interactive kids book series. Our goal was to provide them with a solution that both attracted their customers and was easy for them to manage.

SOLUTION

How did you select Samarpan Infotech and what were the deciding factors?

Samarpan Infotech was chosen because of their wide range of skill sets, flexibility, and availability.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They developed a Wordpress-based platform that allows visitors to engage in virtual interactive book readings and order the physical books. It began with scoping the project, writing the requirements, and getting client approval. From there, we worked on the design and created an associated style guide for Samarpan Infotech to work from.

How many people from the vendor's team worked with you, and what were their positions?

PHP Developer Web Designer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We met all deliverables and launched the site. The client is very pleased and it's currently in use. We will work on future enhancements as requested.

Describe their project management style, including communication tools and timelines.

They manage projects effectively and in a flexible enough way to accommodate the project needs. For this project, we used Zoom, Google Meet, and email. They are also good about working across timezones.

What did you find most impressive or unique about this company?

They were able to scope projects rapidly and got onboard with ease.

Are there any areas for improvement or something they could have done differently?

At times, some requests were missed, leading to more revisions than necessary. That's something that we can work on clarifying more explicitly on our end as well.

BACKGROUND

Please describe your company and your position there.

CEO at Agency MGT

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Samarpan Infotech, and what were your goals?

Custom Software Development for Insurance Agency

SOLUTION

How did you select Samarpan Infotech and what were the deciding factors?

After intense research across Clutch.co, search engine, and other platforms. We finalize Samarpan Infotech for our development work. We finalize them from two basic criteria one is the past insurance software portfolio and expertise in technologies which we want to include.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Technologies used: Angular Framework, .NET and Azure Cloud Services.

How many people from the vendor's team worked with you, and what were their positions?

I generally talked with Project Manager Hardik and CEO Sandip Malaviya. Some time for urgent fixes directly communicates with the team of Full Stack developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

During the entire project development lifecycle, they show utmost professionalism. Our team continuously communicating with designated remote Software Developers with no issues. They were responsive and delivered all software modules one by one before the deadline. Secondly, the Technical knowledge of devs are excellent and up to date with optimizing coding standard.

Describe their project management style, including communication tools and timelines.

For Project Management they used: JIRA For Communication: Skype For Project Development Approach: Combination of Agile and SCRUM approach.

What did you find most impressive or unique about this company?

Transparency in communication and getting the same level of Technical Expertise as they talked and put onto the website before project finalization.

Are there any areas for improvement or something they could have done differently?

none.

BACKGROUND

Please describe your company and your position there.

I'm Founder and CEO at RateForce Insurance LLC, USA. RateForce strives to provide transparent insurance choices & competitive rates online for anyone’s personal insurance needs.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Samarpan Infotech, and what were your goals?

Custom Software Development for RateForce Insurance Agency. We want Insurance Software that delivers complete integrated cloud based Customer Relationship Management and Agency management system.

SOLUTION

How did you select Samarpan Infotech and what were the deciding factors?

I work with the owner of Samarpan Infotech, Sandip Malaviya as an Individual Software Consultant before this project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Software Features that We work on: Funnel Sales Leads, Auto Lead Distribution, Communication Tracking, Smart Agent EOD Report, Smart Agent Alerts, Cross-Sales Opportunity, Auto Policy Renewal, Advance BI Reports, Hierarchical Data Access, User Data Security, Integrate Support Tools For Marketing Technologies used - .NET, Azure Cloud Services and Angular Framework.

How many people from the vendor's team worked with you, and what were their positions?

I worked with the Project Manager/Owner of Company Sandip directly for all projects regarding communications. Sometimes directly communicate with Hardik(Full Stack Software Developer) for any urgent development changes. All other developers changes as per requirements.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They met expectations and the software development deadline every time with each key milestones set by us. One thing I honestly appreciate is their developers' availability as per my USA time zone.

Describe their project management style, including communication tools and timelines.

For project management, they use proven SCRUM and Agile Techniques with the JIRA tool which delivers great results for us. Communication tools we generally use are Skype and Microsoft Team.

What did you find most impressive or unique about this company?

They always deliver beyond expectations and they have a responsive team that commits to the deadline.

Are there any areas for improvement or something they could have done differently?

There’s nothing I can think of.

BACKGROUND

Please describe your company and your position there.

I am the Sales Director for Cannon Cleaning Limited. We supply commercial cleaning services to the Corporate, Education and Healthcare sectors within the UK.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Samarpan Infotech, and what were your goals?

To design a brand new website for our business that was also search engine optimised.

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected this vendor based on their competitive price, and their professional communication displayed during the tender process.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We wanted a WordPress built website that was user friendly, but also modern in its design. Our previous website was outdated, and we needed something engaging for our target audience. Everything on our website is bespoke, and delivered as we planned by the professional team at Samarpan.

How many people from the vendor's team worked with you, and what were their positions?

• Krishna - Senior Business Development Manager
• Sandip - Director

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Website was created within the deadline given. Also we are still working on the SEO segment of the project, however, we are seeing more website engagement and improvement in our website google rankings

Describe their project management style, including communication tools and timeliness.

Regular meetings via online video conference and email interactions. This keeps the communication channel open.

What did you find most impressive or unique about this company?

They are very dedicated to their work and turn around projects quickly with great quality.

Are there any areas for improvement or something they could have done differently?

Nothing to mention at this stage

BACKGROUND

Please describe your company and your position there.

I'm the owner of a Webdesign company based in Munich

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Samarpan Infotech, and what were your goals?

We did a rebranding and therefor needed a new website. Our goal was to have a modern and stylish site.

SOLUTION

How did you select this vendor and what were the deciding factors?

They found us through LinkedIn.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We sent a detailed brief about our website. Samarpan Infotech delivered 3 UX design options for the home page. We really liked one of their designs so they proceeded with the development until it was all completed.

How many people from the vendor's team worked with you, and what were their positions?

We worked closely with Krishna, who was the project manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The outcome was a very nice website. We're really happy with the design.

Describe their project management style, including communication tools and timeliness.

What we appreciated most was that we were be able to contact the project manager and the main developer through Skype as this made quick communication very easy. Furthermore Samarpan Infotech was very transparent and informed us with enough weeks when there was a public holiday.

What did you find most impressive or unique about this company?

I really liked their quick communication and design skills.

Are there any areas for improvement or something they could have done differently?

Their timeline wasn't totally realistic.

BACKGROUND

Please describe your company and your position there.

Sailing Federation.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Samarpan Infotech, and what were your goals?

We hired Samarpan to develop our custom sailors' membership website.

SOLUTION

How did you select this vendor and what were the deciding factors?

Balance of Cost and Skills

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Samarpan worked on the project for months and tailored the website for our needs.

How many people from the vendor's team worked with you, and what were their positions?

Board of Administrators (6 people)

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

None.

Describe their project management style, including communication tools and timeliness.

Communication was good.

What did you find most impressive or unique about this company?

Great skills.

Are there any areas for improvement or something they could have done differently?

None.

BACKGROUND

Please describe your company and your position there.

Director

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Samarpan Infotech, and what were your goals?

We hired Smarpan to develop and maintain our wordpress website. Our goals were to have the best website in the industry with an online booking form.

SOLUTION

How did you select Samarpan Infotech and what were the deciding factors?

Price, quality of work

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Develop the website from scratch

How many people from the vendor's team worked with you, and what were their positions?

2

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The company is excellent, we continue to use for regular maintenance.

Describe their project management style, including communication tools and timelines.

All via email.

What did you find most impressive or unique about this company?

Price

Are there any areas for improvement or something they could have done differently?

No

BACKGROUND

Please describe your company and your position there.

CTO of web design companies

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Samarpan Infotech, and what were your goals?

ReactJS and .NET support.

SOLUTION

How did you select Samarpan Infotech and what were the deciding factors?

Good track of records and Efficiency

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Development of Frontend and Backend with the latest technologies i.e. ReactJS and .Net

How many people from the vendor's team worked with you, and what were their positions?

10

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Successful delivery of multiple projects

Describe their project management style, including communication tools and timelines.

Slack, Teams and Skype

What did you find most impressive or unique about this company?

Their good understanding of the problem, speed, and efficiency were impressive.