Salsita Software

What evidence can you share that demonstrates the impact of the engagement?

They did a great job of reducing the complexity of the project. The app was well-received across the globe. Our managing directors offered a lot of positive feedback. Their efforts succeeded in bringing the company closer together. Every location would post photos as the day would go along, which gave us the feeling of being one company.

How did Salsita Software perform from a project management standpoint?

We mostly used email and calls to communicate. They offered to use Slack, but it was easier to communicate over email given the variety of tools being used by our different providers. We mainly communicated through ongoing reviews. They only involved me when necessary.

They were available fairly quickly, which was great given the tight deadlines. They were ready right off the bat and we had the kick-off workshop right away. They did many things behind the scenes, working to build the app. At first, it wasn’t clear where they were at in the process, but they proved they were professionals and did a great job without involving me.

What did you find most impressive about them?

Their ability to reduce the level of complexity while also keeping a focused communication structure was impressive.

Are there any areas they could improve?

We had a project manager change at the beginning of the project which was awkward. There was also a misunderstanding with the production environment, but we worked that out in the end.

Do you have any advice for potential customers?

Plan to spend more time with your project if possible. Every day you spend with Salsita Software, you’re able to get higher quality out of the engagement. If you grant them more time, it’ll make the results even better. 1-2 more weeks for us would have made our app even better. We were still pretty happy though.

What evidence can you share that demonstrates the impact of the engagement?

We’ve had positive feedback and endorsements. Like any software, it can’t be all things to all people, but we feel we’ve struck a good balance. People ask about live notes, sending files in real-time between tablet devices, and so on, but our system isn’t designed for that.

Everything was done the way we wanted, and we have a fine app to release in 2020. It’s applicable in any court, anywhere in the world. At the moment, we’re raising funding to take it to the next level. We hope to expand to markets in Ireland and the United Kingdom. I think we have as much as possible covered at this stage. The project can never be complete, but I’m very happy with it.

It took us two years to develop it, and we’re now just launching the Android version of the app on the Google Play Store. It’ll be another month or so before we have the iOS and Microsoft versions out.

How did Salsita Software perform from a project management standpoint?

We had meetings on Google Hangouts every Monday between the team here and the one at Salsita Software to discuss the work done in the previous week. We also communicated on Slack on an ongoing basis. I found the communication very good. They’re always accessible. If I sent a Slack message today, I’d have a response by the end of the day. We’ve developed a good relationship over the two years, and I’m very happy with the work. We have weekly meetings, and they paid attention to what we wanted.

What did you find most impressive about them?

I always felt Salsita Software was more dependable than other developers. I’ve had developers prior to this engagement, and it can be like shoving money into a black hole. Salsita Software was trustworthy, and that we were getting a fair deal. They’re honorable and the communication has always been very good. I’m very happy with them.

Are there any areas they could improve?

I don’t have any criticisms for Salsita that particularly jump out at me. There were times when I felt they could’ve done things quicker, but anyone can say that about anything. I might want something done in a hurry, but they have their developers assigned to various projects and can’t just drop something and go to something else. I wouldn’t even say that this is a criticism.

Do you have any advice for future clients of theirs?

I referred people to them a few months back. It’s important to have a good system of communication. We have that weekly meeting, so we’re kept up to date all the time. It’s easy to manage the thing because of the communication channels. Between videoconferences and Slack, we can manage the project tightly, and they’re open to that.

What evidence can you share that demonstrates the impact of the engagement?

We were able to launch a completely new SaaS platform. The deadline was for April and they built the whole functional platform with the billing on time. Since then, we’ve been running on their technology stack, and we’re continually tweaking that internally.

How did Salsita Software perform from a project management standpoint?

Project management was very good. They had a difficult situation to balance, between applying their expertise to our development needs and helping to manage and train our junior team.

They didn’t do it on a standard basis but they were willing to take over the ownership and manage our team for six months to get them up to speed. They worked in weekly sprints. We had in-person meetings once a week to catch up on the results.

What did you find most impressive about them?

They are professional in how they deal with the customer. The number one priority we had from the very beginning was a specific deadline that we needed to achieve to launch the new product.

Because of that, they were always planning out the scenarios that we had in front of us. If they had the ability to do something quicker, we were given upfront what the risks were that we’d be facing or that could cause potential future risks.

The communication was very good from their side. The platform is stable, and the process behind it and the deployment they set up was solid. Not only that, but they were able to implement it without any downtime or issues.

Are there any areas they could improve?

There’s nothing that comes to my mind.

Do you have any advice for potential customers?

Understand your budget and the results that you will get from working with them. They may be a little bit higher priced than their competition, but that is reflected in the delivery of the services that they provide. The premium price for the current market is easily justified by the professional services that they provide.