What evidence can you share that demonstrates the impact of the engagement?
We’ve had positive feedback and endorsements. Like any software, it can’t be all things to all people, but we feel we’ve struck a good balance. People ask about live notes, sending files in real-time between tablet devices, and so on, but our system isn’t designed for that.
Everything was done the way we wanted, and we have a fine app to release in 2020. It’s applicable in any court, anywhere in the world. At the moment, we’re raising funding to take it to the next level. We hope to expand to markets in Ireland and the United Kingdom. I think we have as much as possible covered at this stage. The project can never be complete, but I’m very happy with it.
It took us two years to develop it, and we’re now just launching the Android version of the app on the Google Play Store. It’ll be another month or so before we have the iOS and Microsoft versions out.
How did Salsita Software perform from a project management standpoint?
We had meetings on Google Hangouts every Monday between the team here and the one at Salsita Software to discuss the work done in the previous week. We also communicated on Slack on an ongoing basis. I found the communication very good. They’re always accessible. If I sent a Slack message today, I’d have a response by the end of the day. We’ve developed a good relationship over the two years, and I’m very happy with the work. We have weekly meetings, and they paid attention to what we wanted.
What did you find most impressive about them?
I always felt Salsita Software was more dependable than other developers. I’ve had developers prior to this engagement, and it can be like shoving money into a black hole. Salsita Software was trustworthy, and that we were getting a fair deal. They’re honorable and the communication has always been very good. I’m very happy with them.
Are there any areas they could improve?
I don’t have any criticisms for Salsita that particularly jump out at me. There were times when I felt they could’ve done things quicker, but anyone can say that about anything. I might want something done in a hurry, but they have their developers assigned to various projects and can’t just drop something and go to something else. I wouldn’t even say that this is a criticism.
Do you have any advice for future clients of theirs?
I referred people to them a few months back. It’s important to have a good system of communication. We have that weekly meeting, so we’re kept up to date all the time. It’s easy to manage the thing because of the communication channels. Between videoconferences and Slack, we can manage the project tightly, and they’re open to that.