What evidence can you share that demonstrates the impact of the engagement?
Our website went from being nonexistent and getting zero hits to receiving 2,400 monthly visitors. What’s more, our sales have dramatically increased because people can find us now. All in all, our business growth has increased in significant strides, and that’s tremendously due to Sage Lion Media’s work.
For example, last month we had seven requests for truck rentals, two of which ended up going through. There’s a sizable percentage for the hits we get in sales. I’ve haven’t calculated the dollars that Sage Lion Media’s work contributes to our volume and profitability, but it’s certainly gotten us a lot of worldwide attention.
Nick knows our business very well, and the website runs very smoothly. His work with online traffic details and number crunching is amazing. He can take any click on our website and track it back to who it was. They’ve been absolutely great at this. We were also surprised at how well-received the videos were. They had a positive impact on the customers we received.
How did Sage Lion Media perform from a project management standpoint?
We communicate weekly, if not daily. They’ve always met every deadline we’ve set. In fact, I’ve never had to wait on them, it’s always them waiting on me. Nick has taught me a lot about what they’re doing. I don’t give it a lot of thought; I just trust he knows that he’s doing. I’ve always seen positive results.
What did you find most impressive about them?
The way they know how to capture information about people who click on our website has been powerful. Because of that, we send out emails thanking users for visiting and then extend an invitation to do business with us.
Are there any areas they could improve?
Sage Lion Media has visited us 4–5 times over the years. However, it’d be nice if we had the money for them to travel more to us. I think it’d help them learn our business a lot quicker.
Do you have any advice for potential customers?
Nick will lay out the expectations of what you’re supposed to do. He’ll teach you what you need as well as expect you to be on time and take care of your business.