Building businesses to Go Beyond
Saffron Edge is a digital transformation company enabling DTC and E-commerce brands to scale exponentially.
With our offices in the New Jersey and India, Saffron Edge has been serving clients from different industry verticals in US and other parts of the world.
Some of our key expertise lies in performance marketing, growth hacks, Organic Search & Ecommerce Development.
With Saffron Edge, you can future-proof your business with purpose-driven and data oriented plans that empower revenue generation, lower cart abandonment rates, and exponential growth.
Call us now at +1 (973) 200 6066 or Fill the Contact Form and schedule a meeting with one of our marketing consultant.

headquarters
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Building No-1, Lane-1, Westend marg, Lane-1, Behind Saket Metro Station, SaidulajabNew Delhi 110030India
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Increased Organic Traffic from 1K PM to 30K PM
We helped a national motorbike and chopper brand grow their monthly organic traffic to 30K through strategic brand marketing campaigns. We have been working with the customer for over 3 years now.

Power BI Solution for a Large Logistics Provider Company in US
The client, a US-based logistics provider was looking for a solution to optimize and improve their resource allocation and overall productivity which was affecting their bottom line. They had tried different automation and performance measurement solutions in the past but that didn’t solve their problem. They realized they had a serious bleed out in terms of resource efficiency and the overall output which was hurting them financially.
We offered to create a customized Analytic dashboard that is powered by Microsoft BI to facilitate the collection and analysis of their overall productivity with specially designed dashboards and report threads that can help them easily track their primary matrices that included the following:
- Individual-Resource Scanning Productivity
- Taping Packages Productivity
- Total Packages Processed Through Cubiscan per hour
In the final build, we were able to launch with not only the required objectives of the customer but add exclusive features that could further enhance their monitoring and analysis experience from the dashboard. Some of these features were
- Productivity Scanner Report
- Cost Per Package Analysis
- Employee Overtime Report
- Delivery Performance Analysis

A 360 degree Ecommerce marketing campaign that generated 125% oranic growth
We helped a fashion ecommerce brand revamp their website from scratch and then marketed them effectively to generate 125% organic growth in about 2 quarters.

50+ Qualified Leads for a Local Personal Injury Law Firm in Miami
We helped a local personal injury trial law firm increase their lead flow from 10 a month to 50 a month through our cost-effective SEO and Paid Marketing campaigns.

Generated 4x Qualified Organic Traffic for a B2B Lead Gen Website
We helped a European B2B Client generate 4X Organic traffic in 5 months through strategic digital marketing campaign powered my content and link-building services.

Helped a 3PL Brand recapture their market through Digital Marketing
We helped a Kentucky based 3PL brand create their website and logistics application that we then marketed to help them re-capture their market presence and generate exponential growth.

A Cutting Edge Ecommerce Portal for CBD Products
The client wanted an online portal that would offer organic CBD extract products that act as natural body suppliments to customers. We wanted the website to achieve the following objectives that aligned with the vision of the customer's business.
- A cross-platform responsive ecommerce portal with end-to-end marketing capability
- A lightweight UX focussed website with a minimalist design that engages users.
- Custom API integration to map out dynamic inventory system to help track inventory and orders real-time

Application Development for Airport Cab Services
Our US based client wanted to solve a major problem of facilitating a system for transportation for people waiting, arriving or departing from airports. Based on the requirements we wanted to accomplish the following goals
- Improve time and cost efficiency
- Ability for Drivers to select destination aiports based on airport traffic data
- Subscription model for payments to ensure ease of access
We encountered a key challenge in the form of having to manage the extensive amount of real-time data and concising it to deliver uninterrupted performance with negligible downtime
The Tech profile used for this application were
- Java Framework for Android
- Swift Framework for iOS
- DOT NET for the Master Admin Panel

TICKET MANAGING SYSTEM APP
An onsite property management service provider, the client wanted a platform to assist in managing customer tickets seamlessly. The application was designed to help identify tickets and assign them automatically to various qualified experts who specialize in resolving those issues. We created a straightforward, easy to integrate applications for both Android and iOS.
We developed the iOS version using swift technology, and we develop the Android version using Java, which comes with the integration of API services in .NET to achieve a scalable and secure platform.
The onsite property management app is doing well in its target audience market and has recieved numerous accolades for its intuitive UI design and response time amongst other features.

Mobile App Development for Enzi - Wallet App
The Enzi wallet app is a secure and sound gateway to make and receive payments. Wallet has an easy signup where the bank and transactional info of the customers is completely safe and protected. Users can easily recharge their Wallet with requisite amount of money and even withdraw from banks for quick cash. Users can easily request money from a friend via their contact number or transfer money to a merchant by simply entering the merchant’s app ID or scanning their QR Code. SMS notifications are delivered for every transaction.

Mobile App Development for Sow Good - Education App
Sow Good is an interactive education platform where children and their parents have access to a plethora of educational and informative videos, articles, homework assignments and questionnaires. The app has a simple registration and login feature. Parents receive push notifications when their child checks in or checks out of the app. The app also has study groups for students in various grades. User profile management is easy as 1, 2, 3.

InternsMe - A Video Resume Job Portal
Taking pride in being the first video resume career portal of UAE, InternsME connects young graduate students and employers to enhance the young career by providing them internships, traineeship, part time and full time job opportunities. InternsMe looks for fast learners and talented graduates throughout the year. The employment network is very much beneficial for all the freshers as the employers are aware of the fact that they will be hiring freshers and are completely comfortable with it. Launched in 2012, InternsMe is dealing with the challenge of unemployment in Dubai UAE.

Real Estate Web Application for Agents
Real estate door to door knocking is made easy with Real Farm 247. The app is available on the mobile platforms like iOS and android and helps the agents get accurate homeowner data, property data along with the MLS data instantly. It helps in easy tracking and keeping real estate activity data organized. You don't have to deal with the paperwork while farming your neighbourhood and makes the real estate door knocking quite easy for the real estate agents. The custom CRM inbuilt on the app provides you access for easy emailing and managing follow up visits.

Customer Testimonial
Customer testimonial video from Todd with Consumer's Interest. Saffron Tech helped Todd with e-commerce and web development services.

Customer Video 1
A satisfied customer shows his appreciation for IT Chimes and discusses his successful work.

Food Event Portal - Foodikted
Foodikted was born to connect people having a similar passion and love for Food and socialising. This innovative move brings all the foodies close to each other with authentic home cooked food.
Established since 17th October 2015, Foodiked has been able to bring in the concept of community and socialising again, which seem to have got lost off lately.
Interested candidates can set a day, cuisine and dietary restrictions according to their requirements and relish their favorite food along with connecting to new people.
Creating an event and becoming a host is also a very easy process mentioned clearly on our website.Get along with Foodiked and experience a whole new world of life, food and new friends.

TabOn
TabOn is the digital experience missing from dining. A simplified solution to getting deals without having to book a table. Getting live bill updates. Easy bill splitting and Seamless Payments. It gives you the power to Review your expenses on dining and also leave reviews for your favorite restaurants to help them serve customers better.
Challenges: Initially, the notifications feature on the dashboard app was a trouble. After running tests and fixing the bugs, we were able to create a smooth functioning UI/UX and a much better flow throughout the app.
We had to instill accurate GPS capabilities
The restaurant search was supposed to have filters based on location, cuisine, or other aspects.
Solutions :
To help spread the message of ZERO Paper Waste and Quick E-Bills, we wanted to create the app for both Android and iOS platform.
This would be a first of its kind app in the South-east Asian market, we had to make sure the user likes the UI and hence began the app design. App wireframes were created with new steps added throughout the process.

Rapid Response : Dispatcher App
Our client, Dean Caroleo heads and directs and a Transportation, and Elevator installation & Maintenance business. We were approached to specifically design a robust helpdesk ticketing system for managing elevator maintenance and installation requests & queries.
The Challenges We Faced :
The main issue we faced was during the integrating of a custom calendar along with ensuring secure payment reports.Along with these, we also had to ensure real-time updated in various analytics graphs in the admin dashboard.
The Results We Delivered :
Keeping in mind the need of the client for a cost efficient and native app, we unanimously decided to go for Xamarin as the ideal platform.

Imintelly - Project management Tool
Project Summary:
IMintelly is a unique white label SEO dashboard that facilitates reporting and project tracking. IT Chimes developed this integrated marketing tool which runs on both Android and IOS platforms and empowers the marketing team with an integrated SEO reporting tool while providing a common platform for clients and service providers to interact.
Feedback Summary:
The users are extremely satisfied with the services IMintelly offers and strongly recommends it as an internet marketing tool to facilitate overall business performance.

Falken Tyre - Brand in Tyre Industry
Falken Tyre is the result of a joint venture between Sumitomo Rubber Industries, the sixth largest tyre conglomerate, and Stamford Tyre Corporation Ltd., who are the world’s largest tyre distributors. To strongly mark their entry in a new market, they urgently required a new website and a mobile app and considered us as a perfect fit for the web and mobile development services they required. And we were happy to help, here’s what we did for them…
Solutions : We started off by fully revamping the website’s structure and on-site navigational patterns with the help of a new theme. New banners and other visuals were also added to give the website a little extra look.

FabAlley - eCommerce Startup
Project Summary:
An amazing shopping app that is compatible for both Android and IOS platforms offers latest fashion arrivals, Wishlist saving and attractive discounts. The mobile app developed with the help of IT Chimes provides a fabulous “Get the Look” feature and an easy checkout process.
Review Summary:
The project executed with precision and clarity. Proactive and constructive feedback was client’s highlights for working with IT Chimes. The client was appreciative of the quality of the project and the app development process and recommend their services and plans to continue to partner with IT Chimes going forward.

Ezy Qatar- Google of Qatar
Project summary:
Get the power of browsing advertisement category wise with ezyQatar. The project allows various businesses to connect with their potential customers over the web. The app is available for both android and iOS platform and has been used extensively by the businesses in Qatar.
Feedback summary:
The whole idea of creating an advertising platform is great. Be it apparel, automobiles, food, lifestyle or any other niche, you can easily find the services listed.

Picnut: Pic Sharing Mobile App
Project summary:
Picnut can be understood or described as an app that lets you share group photos with your friends, relatives and acquaintances. It is quite helpful in fast photo sharing even when you don't carry an external photo sharing device like a usb. The app is available for both android and iOS platform.
Feedback summary:
The project development was a unique idea in its own. The team has worked efficiently and strategically to meet the user's' expectations.

Worldoo (Kid Social Networking)
Worldoo is a social networking for kids which offers the famous Monki games.
An outcome of the game developers and teachers coming together, these games are fun and a highly engaging way to teach the kids many skills and values of life. With Monki now on mobile, the kids can learn positive thinking through its stimulating and challenging games.

ExploreAll - Lasting Experiences
Taking some time off from work and exploring new places are a dream for many. ExploreAll fulfills this wish by providing direct access to travel agents and local tour guides as it is believed that for getting the best experience of a place, explore around with a local for a better experience.
ExploreAll keeps in mind the environment and allows access to tours accordingly. Started by an explorer Thomas Jerphanion, the main aim is to provide a lasting experience and leave a very positive impact on the flora and fauna of Southeast Asia.
Reviews
the project
Mobile App Dev for Social Networking Company
"They've taken the time to fully understand our mission before starting the design process."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I am a software developer at a social networking platform where users can connect and learn from one another.
For what projects/services did your company hire Saffron Tech, and what were your goals?
We were looking for a partner that would help us design and develop a mobile application ready for launch. We had ideas for the vision of the application but needed a firm with experience that would help guide our thought process.
How did you select this vendor and what were the deciding factors?
We searched online for suitable firms and narrowed our selection to a final few. After several rounds of interviews, we settled on Saffron Tech because of their years of experience and passion for the project.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
We held a series of meetings in order to lay out the features we wanted the application to have. Following this, we engaged in a back and forth conversation in order to finalize the UI/UX design for both iOS and Android.
How many resources from the vendor's team worked with you, and what were their positions?
We worked with one business development manager the majority of the time along with another business analyst who joined the team. Additionally, there were two developers who focused solely on the UI portion of the design.
Can you share any measurable outcomes of the project or general feedback about the deliverables?
The design work is still ongoing but we've been satisfied with the deliverables presented thus far. The wireframes and prototype application follow the specifications we had agreed to.
Describe their project management style, including communication tools and timeliness.
We communicated primarily through video calls and had frequent updates through email. The deliverables were presented during the video calls and we provided our feedback as needed. There would be times where we would only receive warning that a deliverable is not ready on the day of our scheduled meeting.
What did you find most impressive or unique about this company?
They were receptive to our unique application concept, and they've taken the time to fully understand our mission before starting the design process. They were accommodative of any additions or modifications that we wanted to make.
Are there any areas for improvement or something they could have done differently?
We would have liked an earlier notification regarding when meetings were to be postponed or canceled.
the project
Web Dev & Design for Textile Company
“I really appreciated how Saffron Tech took the time to really gain a deep understanding of the project and our goals.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the co-founder of NestJoy, a startup that we haven’t launched yet. We’ll be selling fabric and wallpaper online, and we’re targeting the design industry.
What challenge were you trying to address with Saffron Tech?
We needed someone to develop a website that would differentiate us from the majority of our competitors. We wanted to have a visual website that allows customers to visualize the fabrics and wallpapers before they purchase it.
What was the scope of their involvement?
Saffron Tech has designed and developed our website from scratch. The whole scope of the project has been very detailed and organized from the beginning — they sent us design mock-ups and walked us through every step of the process.
We’re currently in the final phase of the site’s development. We’ve added a few things to the scope during the last few weeks, which has extended the project by another month or two.
What is the team composition?
I work with Ankit (Business Development Manager) as well as a project manager, who hosts our weekly meetings and who I’ve communicated the most with throughout the design and development phases of the project. I also work with their head developer, who shows us how everything works and provides us advice and feedback.
How did you come to work with Saffron Tech?
Saffron Tech was recommended to me by a friend, who had worked with them in the past. I talked to several different companies, but Saffron Tech was the only one who seemed to understand what our goals were.
How much have you invested with them?
We’ve spent around $38,000 so far.
What is the status of this engagement?
We started working together in March 2021, and the engagement is ongoing.
What evidence can you share that demonstrates the impact of the engagement?
Unfortunately, we can’t provide any statistics or metrics yet, at least until everything is finished and the website is launched.
The quality of their work is on point with our expectations. There are still a few bugs that we’re working on and a few other things to fix, but overall, everything’s running smoothly and I’m really happy with the results so far.
How did Saffron Tech perform from a project management standpoint?
Their project management was a little rough in the beginning, but it’s definitely improved throughout the whole project. After working together for a month, we’ve been able to figure out the best way to communicate with each other.
Working around my and my team’s work schedules has been the most challenging part, but Saffron Tech has been willing to adjust their schedules to work effectively with us.
What did you find most impressive about them?
I really appreciated how Saffron Tech took the time to really gain a deep understanding of the project and our goals.
Are there any areas they could improve?
Saffron Tech could have done better in terms of organizing the project and identifying our next steps during the initial stages, but we’ve since addressed these issues, and at this point, everything’s gotten better.
Do you have any advice for potential customers?
It would be a great idea to give Saffron Tech visual examples or mock-ups of what you want to achieve to give them a better idea of what you want and to speed up the entire process.
the project
Web Dev & Design for Entrepreneur Platform
“They value relationships and are willing to work with you on your needs.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the co-founder of BizBoom.
What challenge were you trying to address with Saffron Tech
We contacted Saffron Tech about six months ago to really bring our product vision to life. They’re helping us take our product to market and/or to investors.
What was the scope of their involvement?
Saffron Tech has been working with us for about six months on our web app. It’s a site for entrepreneurs to register their new businesses and ultimately build a consumer base. Our platform acts as a middleman between consumers and entrepreneurs in this ever-growing digital world. We also reinvest 10% of our profits into local markets and underdeveloped areas to give back to the community.
The project is divided into three phases, which include two months of business analysis, the wireframing and design, and what they call the technical feasible consultant phase. They’ve just finished off the wireframing this week, and we’re now heading into the technical feasible consultant segment, which will last for about a month and a quarter. We’re building the app in HTML with an Angular framework.
What is the team composition?
I’ve worked with Ankit (Business Development Manager, Palek (Project Manager) who’s taken us through the wireframes, and Swetank (Senior Business Analyst). There are three others who’ve come in and out of calls.
How did you come to work with Saffron Tech?
One of my business partners had a prior experience with Saffron Tech, which helped us during our search for tech companies. Through our additional research and negotiation, Saffron Tech ended up in the running lead. We came together collectively to realize that this was a project that they wanted to back.
One of the benefits of working with them was that they were overseas. Our platform bridged entrepreneurs with other businesses to be able to work on an international scale. If that were the case, then we figured we should put our money where our mouth was. Since then, it’s been absolutely no issue.
How much have you invested with them?
We’re slated to spend just over $18,000 and are about $10,000 in at this point.
What is the status of this engagement?
We started working with them in August 2020, and the project is ongoing.
the project
Magento 2 Site Dev for Subscription Box Co
"Their team thought outside of the box, giving us solutions to any challenges."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the head of digital growth at Erizo Box, which is a subscription box of creative games and activities for kids between 3–12 years old. The boxes can be delivered to subscribers’ homes on a weekly, bi-weekly, or monthly basis.
What challenge were you trying to address with Saffron Tech?
We needed a partner to develop our e-commerce website. After conducting research, we decided that Magento would best meet our needs.
What was the scope of their involvement?
Saffron Tech designed and developed our e-commerce website on Magento 2. Their team designed the UI/UX, programmed the platform, and then connected us to necessary third parties to support logistics and payments. They also recommended an outlet to host our website.
Saffron Tech initially created it in Arabic but after four months, they recommended that it also read in English to save us time and money. We followed through on their recommendation. Their team gave us the source code for testing too.
What is the team composition?
I worked with 10–12 people from Saffron Tech.
How did you come to work with Saffron Tech?
I posted on LinkedIn asking for proposals to build my Magento 2 website. After receiving 120 proposals, we shortlisted 5–6 companies. We chose Saffron Tech because they had Magento 2 experience and fit our budget.
How much have you invested with them?
We spent between $6,000–$8,000 on this project.
What is the status of this engagement?
We worked together between September 2020–February 2021.
What evidence can you share that demonstrates the impact of the engagement?
Their team’s work was brilliant. From planning to delivering the final product, their team was excellent. We tested everything and it all worked. Their code was clean, so testing and deploying the website was perfect. The frontend was nearly perfect too. After modifications, we received exactly what we wanted.
How did Saffron Tech perform from a project management standpoint?
Saffron Tech managed the project well. Each stage had different metrics and KPIs. We added a milestone because we decided to create an English language version, which we didn’t initially plan to do. That extended the project about 3–5 weeks but that was acceptable.
What did you find most impressive about them?
Saffron Tech effectively communicated and replied to all of our inquiries with thorough explanations. Their team thought outside of the box, giving us solutions to any challenges. Many people understand Magento 2. However, Saffron Tech also professionally programs and deploys the technology.
Are there any areas they could improve?
They could improve their UI/UX design skills. Although the designs weren’t bad, they weren’t perfect either. I liked most of their work but that was one area for improvement.
Do you have any advice for potential customers?
They have a great team that will exceed your expectations, especially with Magento 2.
the project
Custom Software Dev for Law Firm Advertising Agency
"Saffron Tech is exactly what we sought in a partner. Their team listens to us and documents everything."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the owner of AdNet Advertising Agency. We focus on immigration law firms with our services.
What challenge were you trying to address with Saffron Tech?
We needed to build new software and initially hired a company that was unable to complete the project.
What was the scope of their involvement?
For the first few months of the project, Saffron Tech gathered data about the company and put together a BRD (business research document) that we then reviewed and edited. Based on the document, their team provided wireframes and demonstrated the app’s planned functionalities.
They’re building several modules and is currently working on an intake module. Among others, the tool will gather analytics, support automation and a document flow, and track several metrics.
What is the team composition?
My main contacts are the project leader and the business leader. They oversee a development team of 8–9 people.
How did you come to work with Saffron Tech?
The company we initially hired for the project was unable to meet your requirements. We then turned to Saffron Tech.
How much have you invested with them?
We’ve spent between $100,000–$150,000 on their services.
What is the status of this engagement?
Our engagement began around September 2020, and it’s ongoing.
What evidence can you share that demonstrates the impact of the engagement?
The team is professional and knowledgeable. So far, we’re happy with the look and feel of the products.
How did Saffron Tech perform from a project management standpoint?
We have weekly calls. They document meetings for us to review and finish tasks on time.
What did you find most impressive about them?
Saffron Tech is exactly what we sought in a partner. Their team listens to us and documents everything. Our work experience with them is superior to our experiences with other companies. Their team members have different skillsets and really know technology.
Are there any areas they could improve?
It would be great if they had a local office to erase the time difference.
Do you have any advice for potential customers?
The BRD is key. They will do a great job for you.
the project
iOS App Dev for Social Media Platform
"They work well as a team and always keep me in the loop."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the founder and sole employee of my own company that is looking to launch a mobile app.
What challenge were you trying to address with Saffron Tech?
I had an idea for a mobile app but needed help from a development team to bring it to life.
What was the scope of their involvement?
The mobile app will serve as a social network that will allow incoming freshmen at colleges to create and answer polls to discover which other students are similar to them. I came to their development team with my idea and UI for the app. While they offer design, I delivered the designs myself.
They began building out the UI/UX onto the application, providing me with weekly updates that I could click through and provide feedback for future iterations. Week over week, they take in my feedback and incorporate it into the next version while building out the next stages of functionality.
At this point, they’re working on building out the functionality of the app now that the UI/UX has been implemented. We’re working on the sign-up process and the internal tools the app needs to run effectively. Once they build the last few elements, they’ll be working with me to ready the app for launch in the App Store. I chose to start with an iOS version with the potential to build an Android version down the road.
What is the team composition?
The team consists of a project manager and several developers and QA specialists. There’s an individual that specializes in every part of the build.
How did you come to work with Saffron Tech?
My budget pushed me to evaluate more offshore firms. While most of Saffron Tech’s team is in India, they also have a main branch in New Jersey. That appealed to me. After sitting down with them to discuss the project, it seemed like they really believed in the idea. It was a great fit.
How much have you invested with them?
The project cost is about $20,000. As I look to build out more features, I expect the cost to increase.
What is the status of this engagement?
We’ve been working together since August 2020.
What evidence can you share that demonstrates the impact of the engagement?
They’re a receptive team, understanding my requests and feedback. If there’s an edit they don’t understand, they’re sure to ask questions to clarify points. It’s truly a collaborative relationship.
How did Saffron Tech perform from a project management standpoint?
We have weekly Zoom calls with their team to communicate requirements and expectations. While there have been some communication hiccups, they’re quick to make my requested changes and very understanding of the process.
After our phone calls, they provide updates that include what will be included in the next iteration and request any information needed from me. Their internal project management process is great and transparent. I appreciate their pricing model being broken into milestones, so I pay them as they complete key components.
What did you find most impressive about them?
They work well as a team and always keep me in the loop. I’m confident in their QA process, knowing that there are many sets of eyes on the work being completed. The project is being conducted efficiently and carefully.
Are there any areas they could improve?
There are occasionally small edits and changes that need to be made to their deliverables. It’s understandable, and they’re quick to provide the fixes in their updated versions.
Do you have any advice for potential customers?
I asked them to provide a weekly Zoom call. They were happy to do it but the meeting isn’t part of their standard procedures. If you’d like additional visibility into the project, I’d recommend requesting a weekly meeting.
the project
SEO & PPC Services for Legal Services Firm
"The level of professionalism, responsiveness, customer service is impressive."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I am a law firm owner
For what projects/services did your company hire Saffron Tech, and what were your goals?
SEO and PPC and social media
How did you select Saffron Tech and what were the deciding factors?
referral; responsiveness
Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.
analysis of website, fixing backend of websites, strategy planning and execution, social media posts, ads/PPC, articles, organic SEO
How many people from the vendor's team worked with you, and what were their positions?
I forget the actual title/positions, but essentially, sales, client relations, project manager
Can you share any measurable outcomes of the project or general feedback about the deliverables?
monthly reports, always willing to get on a Zoom and walk me through results, open-minded, discuss strategy I have seen an increase in the number of leads over the last 3 months (as compared to the rest of the year prior to engaging Saffron and even compared to this same timeframe last year) and hope to see more over the next 3 months where the strategy is tweaked and refined.
Describe their project management style, including communication tools and timelines.
Saffron has been great with communication. Monthly reporting, dashboard, Zoom calls, emails
What did you find most impressive or unique about this company?
The level of professionalism, responsiveness, customer service is impressive.
Are there any areas for improvement or something they could have done differently?
Saffron is great about providing monthly reports of data. But, sometimes, I don't know what the data means or how we are going to tweak for the next month. But, they are always willing to get on a zoom to answer questions so I do understand.
So, I guess one area for improvement would be to explain and analyze the data in the monthly reports. Like, we did awesome at getting thousands of impressions, but we can improve on getting more clicks and conversions and this is how we plan to do that next month...
the project
Web & Native Mobile App Dev for Math Education Portal
“If you’re looking for good, quality software with minimal issues, then seek out Saffron Tech.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the owner and founder of Kapdec. We’re an e-learning company that builds software and provides services for students to learn math and science. We also provide life coaching and have sold learning management portals to school. It’s the whole gamut.
What challenge were you trying to address with Saffron Tech?
I’d initially worked with Saffron Tech to develop a web-based math education portal. For a good number of years, they helped me build the software code and delivered a dynamic, responsive website that had many advanced features. They also helped me in the ideation stages to determine which features would be good.
As that project evolved, I needed them to provide continuous maintenance and add new features based on customer feedback.
What was the scope of their involvement?
Saffron Tech has assigned a dedicated developer who works on our payroll to continue building out our e-learning portal. Over the past nine months, that resource has helped enhanced the platform in many ways. We use a MEAN tech stack, which includes Angular and Node.js frameworks.
Additionally, we decided to release a set of native iOS and Android mobile apps with the same functions as our web portal. It’s an end-to-end project based on customer requests. They’re helping us with the scoping first and will move on to wireframing and designing later.
What is the team composition?
I directly work with two people: a project manager and a resource who will help us with our wireframing. Behind those two, there’s an analyst, a designer, and two dedicated mobile app developers. We have an additional project coordinator as well. In total, that makes about 6–7 people.
How did you come to work with Saffron Tech?
Several of my friends had previously worked with Saffron Tech and recommended them to me. I reached out to their New Jersey location and went from there.
No other company that we’d considered had given me the kind of clarity that Saffron Tech did. Right from the beginning, they had a clear scope, helped me define what I wanted to see in the website, identified a tech stack that would keep us running for the next decade, and more.
How much have you invested with them?
The costs have been in excess of $100,000.
What is the status of this engagement?
I awarded them the contract for building my web app in February 2018, and we launched the beta version of that project in March 2020. Since then, their dedicated developer has been making enhancements, and we’re working on the mobile apps.
What evidence can you share that demonstrates the impact of the engagement?
Their quality of work is why I’ve kept going back to them. It’s common for people to come and go during development cycles. However, even though the resources have kept changing during our project, I’ve never had a problem with the speed or quality of work.
Their top managers are willing to jump on an issue immediately, too, so I’ve never said anything twice. They go above and beyond on every little thing. Even during the times when I’ve increased the scope of work, they haven’t been too finicky about it. They’re always fair in those discussions around cost and quality.
How did Saffron Tech perform from a project management standpoint?
The communication is always spot-on. If I have to go to their founders with an issue, they make sure to resolve it within a day. They’re also good at sticking to the project deliverables and deadlines. That’s not to say there haven’t been minor delays, but that’s reasonable considering how large the project is.
What did you find most impressive about them?
Saffron Tech definitely knows what they’re doing. They understand what a product should be and how it will read to a consumer. I appreciate that they’ll listen to my requests and then advise me on alternative solutions based on their internal knowledge. Not to mention, I haven’t seen any errors in my solution, and we haven’t faced a single hour of downtime in the last nine months.
I’d also include that they’re fair in their dealings around costs. If the scope increases a little bit, they’re not going to charge unnecessary money. They’ll try to stick to their commitments and work on your tasks immediately, which is hard in the software industry.
Are there any areas they could improve?
No, not really. I’d given them feedback before about onboarding a senior-level UI/UX designer. Of course, having a designer is good, but a senior UI/UX expert has worked on many websites and will know what customers want when they click on a button or how the flow should go.
They actually took my feedback and helped me improve my UX right from the start without charging me extra. They also hired a senior UI/UX designer to look specifically into UX/UI flow.
Do you have any advice for potential customers?
Overall, if you’re looking for good, quality software with minimal issues, then seek out Saffron Tech. They definitely deliver on their commitments, and you’ll build a good relationship with them.
Before engaging with a company, look at the scope and quality of their resources. Scope creep will kill any startup project and is the biggest pain point. Once that’s out of the way, you can think about cost. Even though they’re on the higher side for price, they’ve always guaranteed quality people, and that has helped me out the most.
This review was published on December 9, 2020.
Yogesh Makkar
Founder, Kapdec
Education
1-10 Employees
Cleveland, Ohio
$10,000 to $49,999
Feb. 2018 - Ongoing
Project summary:
Saffron Tech is developing a web portal to help students improve their math skills. They’ve created a comprehensive roadmap to the process, designed a prototype, and are currently writing the code.
Feedback summary:
Internal stakeholders have responded enthusiastically to Saffron Tech’s efforts. The team is collaborative and transparent, providing regular progress updates. Their ability to provide critical counsel on technical practices helps make them key partners in the engagement.
BACKGROUND
Introduce your business and what you do there.
I’m the founder of an education tech startup called Kapdec. Our goal is to help students supplement their education through our software. Our primary target audience includes from students grades 5–12 in India and the U.S.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Saffron Tech?
We needed resources to build a complex yet high-quality software at a reasonable price. It’s an online portal that will allow students to study math through text documents and video lectures.
SOLUTION
What was the scope of their involvement?
Initially, we provided a business model and a list of desired features to their analysts. They then converted our documents into a set of technical requirements. This involved outlining the software’s features, mapping out the steps, and dividing the development into phases. From there, they built a prototype of our web portal using HTML, including the design, screen flows, and graphics.
They’re currently writing the code in our selected language and are building the core features. The software will produce practice sets based on the user’s skill level. As the user improves, the program generates increasingly difficult problems. The team is also responsible for integrating the portal with commercial components (e.g., payment gateways) and finding servers to store the databases and video lectures.
What is the team composition?
We work with a dedicated project manager, a graphic designer, two business analysts, and at least four developers. There are also people who are working on the payment system.
How did you come to work with Saffron Tech?
Several of my friends had previously worked with Saffron Tech and recommended them to me. I reached out to their New Jersey location and went from there.
How much have you invested with them?
We’ve spent about $40,000 thus far, but we expect to spend between $65,000–$70,000 by the end of the project.
What is the status of this engagement?
Their work started in February 2018 and is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Because we’re in the middle of development, we currently don’t have any hard metrics. However, from a qualitative perspective, we’ve been pleased with their efforts. Compared to other vendors we’ve worked with, their team is very competent. They take the time to listen to our needs, accommodating any changes we make without charging extra. Once we launch our business and begin expanding, we plan to retain Saffron Tech for future development.
How did Saffron Tech perform from a project management standpoint?
We track our progress through weekly phone conferences and emails. They’ve also provided a complete breakdown of the entire project from start to finish, including all tasks and how to approach them. At each meeting, they update us on where we are in the process.
What did you find most impressive about them?
Rather than strictly following our instructions, we appreciate that they come up with their own solutions to ensure best practices. Unlike other companies, Saffron Tech is willing to suggest new ideas that better suit our needs.
Are there any areas they could improve?
In terms of development, nothing comes to mind. However, it would be convenient if they retained third-party providers for specific services. That way, we wouldn’t have to search for providers when integrating a payment gateway.
Do you have any advice for potential customers?
As with any software developer, ask the team up front about how they’re going to break down and approach the project. This helps to gauge the timeline and eliminate ambiguities.
the project
iOS & Android App Dev for Social Networking Solution
“The quality is exceptional. I love their work, and I appreciate our back-and-forth.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the president of Flexyn Global. We’re a management and consulting company that’s currently working on a social app called Flexyn.
What challenge were you trying to address with Saffron Tech?
I needed someone to build my social networking app.
What was the scope of their involvement?
Saffron Tech is at the helm of production, marketing, and US promotion of my social networking app. They’re designing a one-of-a-kind solution that combines social aspects, point-sharing, and challenges. The goal is to reimagine what challenges can be, replacing advertising with challenges.
They’re now working on the Android and iOS versions as well as a website for early sign-ups. The beta format of the designs should be complete within the next month.
What is the team composition?
I usually deal with Ankit K. (Business Development Manager) who acts as my project manager. He controls if we need to add anything and gets us on-point with invoices, marketing, and more. I also work with most of their New Jersey office, which amounts to about 6–7 others.
How did you come to work with Saffron Tech?
I worked with them on a prior project about a year ago and liked how their business flow and communication were. They seemed like a good fit, and I’ve been pleased ever since.
How much have you invested with them?
Soon, this project will reach $75,000. I think we’re going to have to put some more money into it.
What is the status of this engagement?
We started working on Flexyn this year, so that’s around February 2020. They’re still working on the app, now.
What evidence can you share that demonstrates the impact of the engagement?
The quality is exceptional. I love their work, and I appreciate our back-and-forth. Everyone communicates via email, weekly Zoom calls, and WhatsApp. Not to mention, they move fast. I have no complaints there.
How did Saffron Tech perform from a project management standpoint?
I’ve never had an issue with deadlines so far (knock on wood!), though we don’t really have hard deadlines. Our teams are open with each other. I’ll let them know when I have my deliverables ready for them, and then they’ll take it and build it out. There hasn’t been a case when they’ve told me they would get something done and then a week goes by with no update.
What did you find most impressive about them?
As a graphic artist, I love their designs. And, I love their communication because I always have several people I can go to for support. If someone is out, they’ll let me know by email. They really are a great team.
Are there any areas they could improve?
No, they’re dead-on with everything.
Do you have any advice for potential customers?
New clients should keep their communication open. If you don’t like something or are uncomfortable, immediately shoot them an email, and they’ll handle it. We email each other several times a day, and there’s never been an issue.
This review was published on December 11, 2020.
Xanare Bomani
Co-Owner, Flexyn
Internet
1-10 Employees
New Jersey
$10,000 to $49,999
May 2017 - Ongoing
Project summary:
Saffron developed a social networking app with a point system feature. The development, which is still in progress, includes both an iOS and Android version.
Feedback summary:
The app is still in the development stage, but has been tested internally and is expected to be completed this year. They're exceptionally good communicators, never taking more than a few hours to respond despite the time difference.
BACKGROUND
Introduce your business and what you do there.
Flexin is a marketing company that assists small businesses with their marketing endeavors. About 1.5 years ago we started moving towards a social networking app, which we wanted eventually to become our primary business. I am one of the owners of the business.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Saffron?
We were looking for a company with expertise in app development to build a social networking app for us in a timely order.
SOLUTION
What was the scope of their involvement?
They developed a social networking app with a point system component for both iOS and Android. The app is not integrated with other social media apps because eventually they will be competitors.
What is the team composition?
I have one main point of contact in India and I met with their CEO in their local office in New Jersey.
How did you come to work with them?
I spoke to several app developers, trying to pinpoint the one I felt comfortable with. Saffron had a global presence online and they gave me an impression they would do a good job.
How much have you invested with them?
So far we've spent about $35,000, but I'm estimating that the total cost of the project will be about $85,000. (We’re in the first phase now, but we plan to do the second and the third phases.)
What is the status of this engagement?
We began working with them in May 2017 and it's an ongoing project.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
We're still in the development phase, so the app hasn't gone live yet – we're about halfway done with it. We’ve tested it and are confident our business plan and projections for 2018 will be implemented.
How did they perform from a project management standpoint?
They're excellent communicators. At first, I was overwhelmed by the number of emails I received from different people, so we limited it to one main point of contact. Most of their team is in India, so we usually use email, phone, and video calls to communicate.
What did you find most impressive about them?
I'm very satisfied with their feedback and communication. Even with the time difference they usually get back to me within a few hours.
Are there any areas they could improve?
I don't think so. I'm happy with their work.
Do you have any advice for potential customers?
Communication is important – keep up-to-date with emails and notifications and everything will be fine.
the project
iOS & Android Native App Dev for Marketing Firm
“Their communication is impeccable and transparent, which helps me feel very comfortable working with them.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I own a company that provides everything from website design and development to digital marketing services.
What challenge were you trying to address with Saffron Tech?
We’ve worked on several projects together involving website design, SEO, web development, and mobile apps.
What was the scope of their involvement?
We brought them on as a marketing partner, allowing me to focus on other aspects of the business. The majority of their work has convered website design and development as well as SEO. We’re currently working on a mobile app that’s going to be launching soon.
The app functions as a dating app that ensure that users are verified. Users can also have friends vouch for them through a Facebook integration. The app allows users to review preferred matches and ask others out on dates. It’s made in native technology for iOS and Android.
What is the team composition?
They have a large team, and I’ve spoken with about 20 of them. I speak with the CRM manager and a project manager on a regular basis for the current mobile app project.
How did you come to work with Saffron Tech?
My partner and I started with another company that was taking longer to turn tasks around than we would’ve liked. We kept searching for another partner and found their services. They seemed genuine, transparent, and communicative.
How much have you invested with them?
We’re spending about $40,000 on our current app development project. We pretty much always have a project in the works together.
What is the status of this engagement?
We’ve been working together since around October 2013. Our current project started in March 2020.
What evidence can you share that demonstrates the impact of the engagement?
I’m happy with their work and the engagement. I’ve been comfortable working with them because they’re excellent at approaching and resolving problems. Their quality is always strong, and we’re pleased with their work.
How did Saffron Tech perform from a project management standpoint?
They’re transparent, communicative, and easy to get in touch with. We get responses from them right away and know they’re always addressing our concerns quickly. They also always follow up with new information and progress updates.
What did you find most impressive about them?
Their communication is impeccable and transparent, which helps me feel very comfortable working with them. I’ve grown a good relationship with them and trust them to perform well.
Are there any areas they could improve?
I can’t think of anything. They always resolve problems and turn tasks around quickly.
Do you have any advice for potential customers?
The more you collaborate with them and share details, the better the outcome of the project.