S & Y Digital Marketing

BACKGROUND

Please describe your company and your position there.

Marketing & Sales Executive at a Global BPO Operation that is Headquartered in the USA.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire S & Y Digital Marketing, and what were your goals?

Full Service Digital Marketing Expertise - Website Development, Digital Marketing Solutions and Graphic Design Assistance.

SOLUTION

How did you select this vendor and what were the deciding factors?

S&Y was highly recommended to us by word of mouth. Team S&Y is available from anywhere in the world, and their international knowledge allows them to successfully fulfill our full service digital marketing needs, goals and deadlines.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

OP360 utilizes S&Y’s digital marketing expertise. S&Y within a few months assisted us rebrand our image, relaunched our website, upped our social media game and continues to provide impactful graphic design assistance (conferences, brochures, swag, etc.)

They are easy to communicate with, detailed, responsive to emails and contact, and willing to go the extra mile. No matter the request or deadline, S&Y consistently delivers fantastic digital work in a timely manner.

How many people from the vendor's team worked with you, and what were their positions?

An S&Y project manager was our key point of contact.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We can say that they always go beyond our expectations and deliver extraordinary results. They offer very quick turnaround times which is important for us as a fast-moving global business.

Describe their project management style, including communication tools and timeliness.

We had twice a week video conference call meets and updates with their project manager.

What did you find most impressive or unique about this company?

Our company love’s working with S&Y because of their ability to make our global vision come alive. S&Y is a super boutique agency of talented full service digital marketing experts that make an impactful difference

Are there any areas for improvement or something they could have done differently?

No issues come to mind. If we had revisions, we’d let them know and they were quick to fix and make adjustments.

BACKGROUND

Please describe your company and your position there.

Seacology is a nonprofit charitable organization headquartered in Berkeley, California, that works to preserve island ecosystems and cultures around the world. I am their Field Representative for the Philippines.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire S & Y Digital Marketing, and what were your goals?

We initiated a seagrass mapping project in Puerto Galera and develop[ed a free mobile app for it. We engaged the services of S&Y Digital Marketing to handle our social media campaign, which has a two-fold objective: to increase awareness in the impostance of conserving our seagrass beds, and to popularize the use of the app as a tool in identifying where the seagrass beds are.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online and shorlisted three companies. We chose S&Y Digital Marketing based on their track record, response to our online interview, and price.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

We have very little experience in digital marketing so we let S&Y take the lead in this aspect of the project. They asked for, and we provided, photos like that of the crew mapping the area, with descriptions. Accounts in Facebook, Instagram and Twitter were opened for us, and they sent us content for approval in advance monthly.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with one Digital Marketing Executive throughout.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The FaceBook page was able to garner 4.7k likes by the end of the contract's term. Total reach is 440,738 as of this writing.

How effective was the workflow between your team and theirs?

The workflow is very efficient and effective. The person assigned to us usually responds in a timely manner.

What did you find most impressive or unique about this company?

They know digital marketing, and were able to raise awareness on our project in an impressive manner. The digital artwork and other visuals they provided were very imaginative.

Are there any areas for improvement or something they could have done differently?

I can't think of any. As I said, we are not proficient in digital marketing.

BACKGROUND

Please describe your company and your position there.

Atlanta Industries Inc., established in 1978, has been a leader in pioneering innovative thermoplastic building materials in the Philippines. Today, we are the biggest manufacturer in the Philippines and continue to provide solutions to various requirements and projects of the country ranging from water distribution, waste water drainage and flood control. Have been a member of Top management with this amazing organization since 2020

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire S & Y Digital Marketing?

S&Y handled our digital marketing campaign, most notably Social Media Marketing, Content Creation and management. They did websites for us as well.

SOLUTION

How did you select this vendor and what were the deciding factors?

They had a customer centric approach with dealing with clients and we absolutely loved the attention they gave to each project. No detail was too detailed and time and care was given for each campaign and this translated to a winning formula and translated to powerful and impactful posts. Our engagement and traffic went through the roof and we have S&Y to thank for for that!

Describe the project in detail and walk through the stages of the project.

S&Y was patient in setting up our monthly social media calendar for monthly plotting of content. Collaboration was done closely through instant messaging and google sheets which enabled tfor us to quickly resolve issues on content. Much better experience than our last agency.

How many resources from the vendor's team worked with you, and what were their positions?

we worked with the owner and account manager and creative team directly!

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They had a customer centric approach with dealing with clients and we absolutely loved the attention they gave to each project. No detail was too detailed and time and care was given for each campaign and this translated to a winning formula and translated to powerful and impactful posts. Our engagement and traffic went through the roof and we have S&Y to thank for for that!

How effective was the workflow between your team and theirs?

Great collaboration as it was seamless and smooth with coordination being done on email and viber. google sheets was used for work collaboration

What did you find most impressive or unique about this company?

Their personalized and prompt service were impressive!

Are there any areas for improvement or something they could have done differently?

None.

BACKGROUND

Please describe your company and your position there.

I am the CEO and Sales Director of Awards Central Philippines Inc. We are the leading supplier and manufacturer of recognition awards in the Philippines.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire S & Y Digital Marketing?

S & Y Digital Marketing is our partner for all our marketing requirements, both digital and traditional. They made all our marketing collaterals from our logo to our stunning website. They also manage our social media accounts, help us generate leads through PPC, do email blasts, content marketing, and promotional brochures/flyers.

What were your goals for this project?

Initially, we wanted to establish our brand in the recognition awards industry. We then aim to generate as much leads as we can through our digital platforms.

SOLUTION

How did you select S & Y Digital Marketing?

S & Y Digital Marketing was referred to us by a friend. When they presented their services and rates, we knew right away that we will be long-time partners.

Their rates are very competitive and indeed value for money considering how much other agencies charge. They tailor-fit and strategically come up with a digital marketing solution for your company, considering your goals and budget.

Describe the scope of their work in detail.

• Branding - They made our logo that embodies our products
• Website - They developed a stunning website that surely highlights our products and services
• Website maintenance - We don't need to worry if we something updated on our site. The S&Y team was always ready to help.
• Social Media Management - S&Y ensures that our accounts are updated with the latest projects, promotions, and announcements. The content is of high quality and really engaging. Our fan base drastically increased with their help.
• Search Engine Optimization - After doing our website, they started working on SEO. After 3 years, we are on page one on Google for almost all our keywords
• Pay-Pay-Click Marketing - Apart from our good rank in Google, our PPC campaigns help us generate leads. When they started, our inquiries increased by 300%! We also get leads from their social media ads so we are confident that we cover all areas
• Email Blast - They do monthly email blasting to their wide database and we also generate a lot of inquiries in this area as well.
• Marketing Collaterals - From flyers to videos, we only trust S & Y Digital Marketing. It's also less hassle for us because they are a one-stop-shop for all our promotional needs.
• 3D Printing - They also helped us offer innovative recognition awards through their high tech 3D printers. Even we are amazed with the results.

What was the team composition?

The team was composed of the Director, which ensures that the deliverables were of high quality. They also have a digital marketing executive that implements the strategies based on market research. They also have a graphic designer for all tasks that need a layout. They may be a small team but did not become a hindrance in providing quality output.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The result of their campaigns were unbelievable! The first few months of their marketing made 300% percent increase on leads. Now, we generate sales of up to 6-7 digits per month compared to the 5 digits when we just started.

How effective was the workflow between your team and theirs?

Their team was very easy to work with. They were very efficient and delivers their task on time and as agreed.

What did you find most impressive about this company?

Despite of being a startup company, they are really experts in what they do. Their rates are also very reasonable considering the ROI in our sales.

Are there any areas for improvement?

I hope they will expand their team so they can accommodate more clients and help them reach their goals.

BACKGROUND

Please describe your company and your position there.

I am Sherryl Urbano, inhouse Digital Marketing Assistant of a construction company based in the Philippines

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire S & Y Digital Marketing?

To develop and update a Mobile App to showcase the company’s products, projects, social media, contact information and downloadable content

What were your goals for this project?

To have an App like our main competitors that is used by both our staff and also designers and contractors

SOLUTION

How did you select S & Y Digital Marketing?

Referral and cost was much lower than other companies. Actually we have had 2 other developers, one based in Hong Kong and one based in Malaysia try to do this App but their result was terrible and we had cancelled their contract before the App was released.

Describe the project in detail.

The App has a product selector to see the engineering details of each of the company’s products. There is also a section for product/project videos. There is also a section where you can download the company's technical datasheets, brochures and catalogues.

In the contact page it shows the company's various offices around the world and you can click on the number/email within the App and it can directly call or email within your phone.

What was the team composition?

I mainly coordinated with the Project Manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The original project took 4 weeks (March–May 2018) to develop the App, Icon and implement it successfully into Google Play & Apple Store, compatible in both Tablets and Smartphones.

How effective was the workflow between your team and theirs?

Excellent

What did you find most impressive about this company?

Price - it was a fraction of what the Malaysian and Hong Kong companies charged with a much better result. Also speed, took 4 weeks for the finished product and the others took over 3 months without a satisfactory result.

Are there any areas for improvement?

None

UPDATED REVIEW

This review was updated by the client on August 18, 2020. New content is below:

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire S & Y Digital Marketing?

We needed help with promoting our brand online. To keep up with the digital marketing trends we needed S&Y to help us boost our online existence with their digital marketing techniques.

What were your goals for this project?

Our goal is to grow online, help us promote our brand targeting the right people in our industry. We aim to broaden our audience online to get more leads.

SOLUTION

How did you select S & Y Digital Marketing?

Choosing the best digital marketing agency is a tough decision to make, as we want to make sure we get the intended result.

As the office protocol, we need to present at least three 3 supplier quotations and prepare comparisons with considerations on the service coverage and affordability.

Among the three, S&Y presented a comprehensive digital marketing strategy that meets our requirement with the company's approved budget.

Describe the scope of their work in detail.

S&Y helped us improve our PPC campaigns, our website layouts, our On-page and off-page SEOs. They also helped us fixed technical issues our websites have. We have now a social media set up on every platform.

What was the team composition?

I worked closely with the assigned S&Y strategist and the owner also checks the progress from time to time to ensure that the desired result will be achieved.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Due to the help of S&Y our company's online existence is now evident. Inquiries are coming and this is the goal why we hired them.

How effective was the workflow between your team and theirs?

They are easy to work with, easy to get hold of them when needed to clarify things. They are hands-on with the project.

What did you find most impressive about this company?

What's impressive about this company is the passion of the employees to deliver what is required. I can see that they embrace continuous learning to cope with the increasing online marketing trends which they utilize the same in our project.

Are there any areas for improvement?

I could not think of anything, just keep up the good work!

BACKGROUND

Please describe your company and your position there.

Managing Partner / Owner

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire S & Y Digital Marketing, and what were your goals?

Fitness education approach to the hyper sensitive market of today in south east Asia. Acquisition strategies post pandemic opening and closing of business.

SOLUTION

How did you select this vendor and what were the deciding factors?

Quality of service and flexibility. They care for their clients and are affordable.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

Analysis of the market pre and post pandemic. Strategic approach in acquisition and retention management. Facebook / Instagram / ad managers.

How many resources from the vendor's team worked with you, and what were their positions?

2 Managing director and digital marketing associate.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

This is data that we don’t share externally.

How effective was the workflow between your team and theirs?

The team worked harmoniously. S&Y DM team catered to our teams challenges and provided solutions despite given a short timeline to adjust to our businesses SOP’s. My team’s overall vitality was uplifted from our investment with S&Y.

What did you find most impressive or unique about this company?

S&Y’s approach to analyze, administer, and execute with minimum business disruptions.

Are there any areas for improvement or something they could have done differently?

Most of our strategies were discussed via zoom meetings. However, I understand that’s not in their control due to the complications of COVID. We prefer face-to-face meetings given our culture in the fitness/wellness/gym industry thrives on personable relationships.

BACKGROUND

Please describe your company and your position there.

My company is a child development and tutorial center, my position is the Business Owner.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire S & Y Digital Marketing?

We hired S & Y Digital marketing to design our company logo.

SOLUTION

How did you select this vendor and what were the deciding factors?

We looked up on the internet and were able to find out about this company, they were very responsive.

Describe the project in detail and walk through the stages of the project.

After a series of zoom meetings for discussions, they gave us 4 designs. We decided to revise the logo we chose, after which they were able to give us the new design. The design was outstanding, and we loved it.

How many resources from the vendor's team worked with you, and what were their positions?

In total, we worked with 2 people, a graphic designer, and a Digital Marketing Executive.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Communication was very easy. They were very transparent.

How effective was the workflow between your team and theirs?

They were highly effective.

What did you find most impressive or unique about this company?

We appreciated their work with us.

Are there any areas for improvement or something they could have done differently?

No. Everything is time bound.

BACKGROUND

Please describe your company and your position there.

Operation Manager of an establishment incline in the hospitality & food & beverage industry.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire S & Y Digital Marketing?

Our company wanted to get more social media engagements and S&Y Digital Marketing made it easier for us to reach our goal.

SOLUTION

How did you select S & Y Digital Marketing and what were the deciding factors?

The past reviews of this company played a big role in our decision.

Describe the project in detail and walk through the stages of the project.

S & Y digital marketing oriented us about our target market and illustrated how we’ll be able to reach them by our posts. They managed our social media accounts and discussed with us how the platform aids in advertising our business.

How many resources from the S & Y Digital Marketing team worked with you, and what were their positions?

Two - a supervisor & a associate.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our page likes have increased, and more importantly, our posts got engagements.

How effective was the workflow between your team and theirs?

Pandemic made our communication limited to e-mails & phone/video calls. But even so, they were professional enough dealing with business matters - shows up on time & dressed appropriately. During these emails & calls, matters about the post engagements & progress were discussed.

What did you find most impressive or unique about this company?

They were able to target the necessary market. The company wasn’t hesitant of sharing their thoughts even if this could contradict your thoughts. Their goal was to provide an efficient process to reach your goal instead of just pleasing you, which was impressive.

Are there any areas for improvement or something they could have done differently?

The company worked perfectly for us.

BACKGROUND

Please describe your company and your position there.

Oil and gas distributer

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire S & Y Digital Marketing, and what were your goals?

Created brand awareness and engaged clients to understand consumer behaviour

SOLUTION

How did you select this vendor and what were the deciding factors?

They were professional in engaging customers and produce fast and effective results with very competitive rates

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

They provided online digital marketing campaign for our product and services which are targetted to certain demographics and able to produce results through feedbacks

How many resources from the vendor's team worked with you, and what were their positions?

2.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

It increased our sales/ marketing ratio and helped reduced marketing costs significantly.

How effective was the workflow between your team and theirs?

It was highly effective and engaged with daily updates

What did you find most impressive or unique about this company?

The talented small team able to provide all services for digital marketing as i needed

Are there any areas for improvement or something they could have done differently?

Not at the moment

BACKGROUND

Please describe your company and your position there.

I am CEO of Online English School.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire S & Y Digital Marketing?

To Create our new online school's web sight, we hired S & Y digital Marketing.

SOLUTION

How did you select this vendor and what were the deciding factors?

S&Y was recommended to us by my friend.

Describe the project in detail and walk through the stages of the project.

They are responsible for their work to create the attractive website design.

How many resources from the vendor's team worked with you, and what were their positions?

In total with 2 people from them, project manager and web designer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

After implementation of our school's web site, the No. of receiving new inquiry has been increasing twice compare to before.

How effective was the workflow between your team and theirs?

Whenever I tried to contact the project manager, his response was quick. So, we always had a smooth conversation.

What did you find most impressive or unique about this company?

I think they can provide you attractive and creative ideas.

Are there any areas for improvement or something they could have done differently?

They are doing a professional job as I expected.