Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
The app has only just been released in beta, so we don't have any hard metrics yet. Stakeholders within the company are pleased with the final product. Feedback from the test group in the field has been very positive. Other customers of the company who don’t yet have access to the app are looking forward to getting their hands on it.
How did S-PRO perform from a project management standpoint?
This project was difficult in that it brought together several independent developers who had not previously worked together. S-PRO were able to settle into the project quickly and begin delivering usable iterations with each Sprint. Despite the team being distributed globally, S-PRO delivered their tasks on time, attended meetings promptly and were able to liaise effectively with other team members, overcoming problems and impediments quickly.
While S-PRO didn’t take a project management role in this project, they were organized and worked well with the team. Certainly, with regard to planning and daily meetings, S-PRO was clear about what they were doing. They delivered what they said they would deliver, and it was on time and budget.
What did you find most impressive about S-PRO?
Before this project, I had never worked with a bunch of developers who had not worked with each other previously. Also, a team in India was introduced to the project later in the game. So, we have India, Europe, the UK, and the US all working in collaboration with each other. That tends to require flexibility regarding your availability and the hours that you're prepared to work to get things done. The whole team was good at that. There were never any issues with somebody not being available for a meeting. There were never any issues with somebody not producing what they said they would produce. Obviously, there were problems along the way, but as the issues arose, the team worked together and could overcome them. S-PRO's commitment to the project was evident. They were an important part of the team, and they helped make everything move forward.
Are there any areas S-PRO could improve?
Not really. There were very minor communication issues arising from background noise on conference calls, which combined with the accent, occasionally meant that a point would need to be repeated. The level of English in the S-PRO team ranged from understandable to very good.
What tips or recommendations could you share that might increase the likelihood of success with S-PRO?
The team at S-PRO know their stuff and work well together. They don’t need to be over-managed. I've already recommended them to people and would definitely use them again.