Expertly Crafted Disruption

GOLD VERIFIED

Ruckus is a full-service agency that powers game-changing companies and global influencers. Our core strategic engagements in branding, platform design, and campaigns consistently drive greater consumer action and awareness. Boasting a track record that can speak for itself, Ruckus has successfully completed hundreds of projects and been featured on prominent media outlets such as ABC, CNN, CBS, Adweek, The Wall Street Journal, and more.

Whether you’re just starting out or evolving your brand, Ruckus will help you grow.

 
$25,000+
 
$150 - $199 / hr
 
10 - 49
 Founded
2005
Show all +
New York, NY
headquarters
  • 240 WEST 37TH STREET, 11TH FLOOR
    New York, NY 10018
    United States

Portfolio

Key clients: 
BMW | Beekman 1802 | Unilever | Intel | Harper Collins | NYC Ferry | Tweezerman | Diocese of Brooklyn | Indikitch | Crayola | OnePlus | PetValu | DRF | R3 | HSBC | MHS | T-Mobile | Golden Krust | Lumasol |

Crayola, one of America’s most iconic brands, continues to inspire young and old minds alike with its array of colorful products. Ruckus shot several Chef's Table style videos, which have garnered thousands of organic views and an Emmy nomination. 

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HSBC

HSBC, one of the world’s largest banking and financial institutions, wanted to expand its presence and awareness in the Northeast. Ruckus assisted in this endeavor by engaging customers on an original, personal level, leveraging well-attended promotional, and customer-appreciation events to increase interaction.

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Catholic Diocese of Brooklyn

The Diocese needed to increase attendance at mass and appeal to a younger demographic in one of the most populous and diverse areas of the world - Brooklyn NY.  Ruckus was tasked with developing campaigns that would resonate with a younger audience. Through extensive target market research and our creative muscle, Ruckus craft design and messaging, and brought forth a risky proposition to the Diocese - be bold!

For BMW, creating a comparable association with known personas is important for the brand to generate affinity with customers. In the Lehigh Valley, an Eagles region, there is no better association than the superhero players taking the field in green and white.

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Unilever

Murad (Unilever) believes that real skincare combines topical solutions with consumable nutrients to balance health internally and externally.  Ruckus designed a thirty-day subscription model, the entire product kit, and the website execution to match Murad's brand guidelines and model.

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Tweezerman

If you’ve received an email from Tweezerman in the last few years, we probably sent it. For more than five years, Ruckus has spearheaded digital marketing communications via email and providing creative support for the website.

Mobileye, An Intel Company

Mobileye's autonomous driving technology is integrated into nearly every major car brand in the world. Since 2015, Ruckus has been helping improve the industry leader's American brand positioning and OEM awareness by designing, implementing, and managing its experiential marketing and press events at CES 2016, 2017, 2018, 2019, and 2020.

OnePlus for T-Mobile

OnePlus, a leading global manufacturer of android smartphones, exclusively partnered with T-Mobile to launch their OnePlus 7Pro in the US.

Ruckus developed a series of overview videos highlighting the new phone’s capabilities with a novel lifestyle-focused twist to assist OnePlus in explaining the value of the new 7Pro to T-Mobile retail staff as well as use across mass marketing channels.

for
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iTOUCH Wearables

iTOUCH Wearables is a line of cutting-edge smartwatch products designed to keep consumers stylishly connected at an affordable price. Ruckus was tasked with developing a direct-to-consumer e-commerce site with video content for iTOUCH Wearables brand launch. The site’s digital experience seamlessly introduced iTOUCH products and educated customers with a streamlined user experience.

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Altec Lansing

As a brand, Altec Lansing has long been synonymous with great sound and beautiful design. Ruckus was engaged to bring together sound, design, and scenery for unrivaled creative work.

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Florida Lawyers Mutual Insurance Company (FLMIC)

Florida Lawyers Mutual Insurance Company is a mutual company that provides liability insurance to local lawyers and is owned entirely by their insured lawyers. FLMIC tasked Ruckus with creating new, efficient avenues for lead generation. Specifically, via Google ads, landing pages, print material, and events.

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Sea Oats Luxury Estate

The front yard is a beach on the Gulf Coast, the backyard is Florida’s calm Intracoastal, and in between sits a home fit for royalty. Sea Oats engaged Ruckus to develop a website capable of selling the beauty, richness, and spirit of the property. A nine-bedroom resort-style property deserves a resort-style presence.

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USAData

USADATA provides intuitive technology for businesses to unlock customer insights and effectively reach ideal, custom audiences. USADATA tasked Ruckus with creating a clear brand identity and seamless web user experience, as they struggled to succinctly explain all they do and lacked a navigable website.

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Chrysalis

With thousands of costumes being “one and done”, Chrysalis created a dynamic marketplace to both buy and sell costumes – saving money, reducing waste, and having a helluva good time in the process. Ruckus worked with Chrysalis to transform a strong business concept into a potentially game-changing platform. 

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Talento

As a new venture for a dynamic, global group with several successful exits in the space, the team turned to Ruckus for Naming, Branding, Design, and Website buildout. Ruckus captured decades of expertise and experience in the new brand, developed an identity, and prepared it for scale through a new site and identity.

Northampton Community College

Northampton Community College is an institution of extraordinary distinction, earning accolades at the state and national levels for innovative programs, outstanding faculty and impressive student achievements. Shot with a unique perspective, our NCC campaign demonstrated how smart copywriting makes all the difference when addressing brand perception

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The Artezen

A boutique hotel located in downtown New York City, The Artezen hotel and Studio Bar & Restaurant offer a serene, zen-like escape from the hustle and bustle of the crowds. Ruckus was asked to create a distinct identity for this bespoke hotel that was informed by specialty artists. Brushstrokes and canvas were worked into every aspect of the design. And so, “The Artezen” was born, emphasizing both craft and relaxation. The

rooftop restaurant and bar became “The Studio.” After all, it’s where artists do their best work.
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DeSilva+Phillips

DeSilva+Phillips is a leading M&A advisory firm specializing in sell-side and buy-side transactions, capital raises, and valuations for media, entertainment, education, technology, and marketing companies worldwide. Ruckus was approached to help create and showcase new branding that better reflected the company’s partnership with Oaklins’ international banking group.

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Hornblower

Hornblower is an innovator on the water, designing events and experiences aboard first-class vessels in New York and San Francisco. Always looking for fresh ideas, Hornblower tasked Ruckus with creative for a new advertising campaign focused on corporate clients.

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Baked By Melissa

As Baked By Melissa became a household name and expanded locations throughout the New York Metropolitan area, the brand turned to Ruckus to re-design and re-platform its website. With multiple ways to purchase products, Ruckus ensured that the logistics solutions were as intricate as the design to deliver a cohesive web experience.

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Reading Premium

Ruckus revived the 125-year-old beer company by painstakingly developing on its rich history and classic artwork. Over a century of artwork was recreated using modern technology and innovation, leading to a re-imagining of its branding and leveraging its new look in packaging, web design, and marketing campaigns.

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J&K Cabinetry

As a newer cabinetry wholesaler with a growing nationwide footprint, J&K asked Ruckus to deliver a sophisticated, visually stunning site. Ruckus designed and launched a wholesale site to represent J&K’s product development approach while remaining accessible for contractors and builders.

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Harley Davidson

Harley Davidson of New York had several chains in the greater NYC area, but were lacking in e-commerce presence. Ruckus was tasked with creating a strategy around a centralized shipping and inventory management solution. Our team developed a plan that implemented these technologies and streamlined Harley Davidson's distribution capabilities.

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Adar Medical Uniforms

For thirty years Adar designed and manufactured garments for the medical community. In that time, fierce competition with better branding entered the market. A better product was losing to better marketing. Adar turned to Ruckus to completely overhaul everything. We left nothing on the table.

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Riley's Way Foundation

RWF’s mission to spread kindness and empathy to today’s youth was in need of a new digital space. Ruckus implemented a robust feature set to encourage users to learn, donate, and volunteer time. The resulting platform brings to the forefront not just the mission, but the individuals who inspire it every day.

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Laurea

Laurea designs 24k gold jewelry. Like bullion, the jewelry is an investment, easily trackable via an online jewelry portfolio. Sell back, trade up, or exchange your gold at any time. Ruckus helped bring Laurea to life. We transformed their golden artistry and financial expertise into a unique jewelry experience.

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Verlas

An engagement ring is one of the most treasured possessions. Verlas turns it into a one-of-a-kind buying experience. Ruckus was tasked with creating a beautiful, seamless, and high-end brand, and well as a logo for Verlas’ online and unboxing experience.

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Residential Real Estate Council

The Residential Real Estate Council (formerly the Council of Residential Specialists) is a nationwide real estate organization offering educational opportunities, networking events, and the prestigious CRS designation for qualified real estate agents. Ruckus was tasked with modernizing and improving the brand’s identity, building a new logo, name, and messaging.

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GBC (Global Business Corporation)

GBC attracts large, world-class corporations to Dubai, facilitates seamless incorporation, and promotes global business innovation. Ruckus worked with GBC’s founder to transform his vision into a full-fledged brand.

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Wonderlift

WONDERLIFT shakes up modern exploration, combining thrilling adventure and incredible views for an absolute blast! It’s designed for sightseers, adventurers, and unforgettable shared experiences. Ruckus has worked closely with Wonderlift to launch their product sky high. With its mix of branding, web design, and strategy – look for Wonderlift in a location near you soon!

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Brewers Hill Development Group

Brewers Hill Development Group is a real estate venture aimed at revitalizing a historic property in Allentown, Pennsylvania. Ruckus is spearheading the entire venture, from planning and soliciting investment to development and operation. 

Ashchromics, a subsidiary of Ashwin-Usas, developed FADES technology: high-tech lenses that use sensors to quickly darken or lighten based on their environment. Ruckus formalized the brand, built a robust e-commerce platform, and launched the brand with a full-suite digital marketing campaign.

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TRACE

TRACE, a trade organization centered around anti-bribery compliance and work, approached Ruckus with a challenge: help our two similar yet distinct business lines co-exist on one compelling web design. TRACE is made up of two connected organizations, one a 501c(6) non-profit offering membership services, and the other a for-profit business offering risk-management consulting. As a result, organizing information architecture and

creating a cohesive flow that guided users on the right path was crucial.
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Simply Self Storage

In a crowded industry with major national competitors forging forward with technology and modern brands, Simply Self Storage engaged Ruckus to completely rebrand with a new logo, brand guidelines, signage, uniforms, and a new voice. This project presented a unique challenge - Rebrand 200+ retail locations without picking up a paintbrush. Keep the existing color palette and make it new.

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Freida Rothman

Freida Rothman is a leader of crafted glamour for empowered, modern women in the lifestyle market. Her beautiful pieces speak to her sense of style, history and upbringing. Our mission was to increase online sales by expanding the brand and marketing approach.

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InMocean

InMocean, the #1 swimsuit manufacturer in the United States, was a modern swimwear manufacturer with outdated branding. Ruckus was tasked with creating a new look and a fresh web presence that matched their industry-leading capabilities.

Good Shepherd Rehabilitation

Good Shepherd Rehabilitation Network is a nationally recognized rehabilitation leader who successfully assisted in the rehabilitation of 16-year-old Megan Miller, who suffered a traumatic injury that left her completely paralyzed. The Ruckus studio combed through footage, developed content, conducted interviews, and weaved them together to form an Emmy nominated narrative.

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Moise Safra Center

To manage a world-class facility, you need world-class technology. Behind the beautiful website of the Moise Safra Center is a powerhouse managing scheduling, ticketing, events, payments, subscriptions, donations, communications, and much more. With multiple user types, this complex platform required meticulous planning, a proper mix of industrial-strength components, and a solid team of creatives and developers to bring it to

life.
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DRF

The Daily Racing Form (DRF) is one of the world’s oldest horse racing media and wagering companies in the world. For its 125th year in business, the company approached Ruckus to re-imagining DRF’s entire web experience and create the ultimate digital resource for horse race wagering players. The site needed to combine access to news coverage, complex handicapping & analysis tools, notes, and online wagering, all in one

modern user interface.
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Beekman 1802

Beekman 1802, one of the fastest-growing skincare brands in the country, needed an efficient, robust, and engaging e-commerce platform to enhance its brand position and scale digital revenue. An opportunity to focus the online look and feel, Ruckus was engaged to re-engineer user flows, structure, and design.

Take a look around!

The Cashmere Sale, a high-yield cashmere product retailer, coordinates pop-up stores at dozens of locations nationwide for the holiday season.

To drive brand awareness and reignite demand for The Cashmere Sale each year, Ruckus conducts marketing efforts via email and social media channels, in addition to creating compelling digital creative.

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INTURN

INTURN is the only enterprise solution that empowers industry leaders to digitally manage and sell excess inventory. Ruckus was brought on to help the company introduce a new modern look, and launch a powerful website to push past the start-up roots they had outgrown for a more impactful client experience.

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WonderWorld

Eight New York-based artists designed WonderWorld—a unique installation space for people to capture and share their experiences on social. Ruckus generated demand for WonderWorld’s nationwide pop-up launch in NYC, leading to a smash hit in ticket sales, digital impressions, and ROI.

Pet Valu

Pet Valu is a specialty retailer of pet food, treats, toys and accessories with stores located throughout Canada and the U.S.

Pet Valu called on Ruckus to direct, cast, film, and edit a TV spot featuring their accessible and affordable dog baths located in their 700+ retail locations.

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MHS

MHS is a leading cognitive assessment publisher with Education, Clinical, Talent Development, and Public Safety verticals. Ruckus helped MHS create a brand identity that strengthened their mission and unified the legacy company's verticals.

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Indikitch by Deep Foods

Indikitch is a rapidly expanding chain of fast-casual Indian restaurants that prides itself on the authenticity of its food. Ruckus served as a comprehensive marketing partner to Indikitch during a major rebrand, developing their brand messaging, custom font and illustrations, and pretty much all the visual design you'll find in its restaurants.

Admiral Capital Group

Admiral Capital Group is a philanthropically focused investment firm founded by NBA Hall-of-Famer David Robinson and Goldman Sachs alum Daniel Bassichis. Ruckus revamped Admiral’s brand and website to better convey the firm’s unique positioning and modernize its online presence.

Check out the live site here!

Reviews

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Branding for Boy Scouts of America's 2021 National Jamboree

“The work has been done, but they continue to follow up with me. They always ask if we need anything else.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Dec 2018 - May 2019
Project summary: 

Ruckus created a branding strategy for the Boy Scouts of America’s National Jamboree event. They created logos, color palettes, and art for social media and apparel items.

The Reviewer
 
10,001+ employees
 
Irving, Texas
Daniel Busby
2021 National Jamboree Director, Boy Scouts of America
 
Verified
The Review
Feedback summary: 

Ruckus created a modern design that utilized the scouts’ iconic symbolism. The designs have resonated well with customers, and have been used for various marketing items. The team collaborated easily over conference calls. They’re supportive and are dedicated to project success.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the director of the Boy Scouts of America 2021 National Scout Jamboree.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Ruckus?

Every four years, we hold the National Scout Jamboree. It’s scouting’s largest celebration and we have over 40,000 participants over several weeks. Our model had been very traditional, and we intended to move into a more nontraditional mindset.  We hired them to create the branding for the 2021 National Scout Jamboree.

SOLUTION

What was the scope of their involvement?

We refined the logo and branding strategy with them. They did everything from the colorization and art. Deliverables included a social media brand that we could use for marketing. There was also a logo that could be used on multiple apparel items. It boils down to a patch that all participants in the event can wear. The symbolism was very tight and recognizable. It also has an avant-garde feel. It’s unique, so people who see it know that they’re associated with our event. In the past, designs were simple and include silhouetted people doing scouting activities like hiking, canoeing, camping, and being outdoors. Ruckus went in a different direction and used the symbolism in our scout sign, which is iconic.

What is the team composition?

We worked with Micah (Director of Business Development) and associated with a number of different associates.

How did you come to work with Ruckus?

They won a competitive bidding process. In late 2018, a group of volunteers put together a brief, or executive overview of our needs, which we then presented to 5–6 companies all across the country. We were very intentional about working with, or providing opportunities with companies we didn’t have working relationships with already.

In the spring, we engaged these companies after we sought out a handful that met our requirements. At that point, Ruckus was among our top choices. Then in February and march, we reviewed the concepts that each of the companies created.

How much have you invested with them?

I’m unsure of the exact number but it was between $50,000–$200,000.

What is the status of this engagement?

We started working together in December 2018 and unveiled the final product in May 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Their designs have resonated well with our customers. We did some release items and giveaways to promote the event, and some of our constituents saw them being used all the way in Brazil. It was pretty incredible to see the brand they created. It clearly has staying power.

We’re extremely pleased with the result that they provided. We ended with an extremely powerful product. Especially for the challenges we’re facing as an organization, they showed great foresight.

According to our brand center, the imagery Ruckus created has been used for print materials and videos, so it will definitely be seen. We even put the logo on a face shield because of COVID-19, and I keep getting calls about distribution. It was a giveaway item, but they’re being sold for $20­–$30.

How did Ruckus perform from a project management standpoint?

They were phenomenal. Before securing the work, they followed the instructions that we provided and met the deadlines, then throughout negotiations, they were highly professional. They delivered everything on time.

We had a very open dialog. They helped us directionally and helped brainstorm. It felt very organic and comfortable. We met by conference call.

What did you find most impressive about them?

The work has been done, but they continue to follow up with me. They always ask if we need anything else. That’s just incredible. In my mind, they performed phenomenally.

Are there any areas they could improve?

It wasn’t necessarily a bad thing, but we never met them face-to-face. To still accomplish what we did, is still pretty incredible. Wanting to have a tighter relationship is probably my old school style. Obviously, they still delivered at a high level.

5.0
Overall Score They did a great job of meeting our needs, addressing our issues, and managing diverse personalities.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were on time on all planned project deadlines.
  • 5.0 Cost
    Value / within estimates
    They presented business to us on their cost and we're willing to negotiate a lower price but still deliver a high-quality product.
  • 5.0 Quality
    Service & deliverables
    They were extremely communicative, responsive, and professional.
  • 5.0 NPS
    Willing to refer
    Absolutely. I would work with them again.

Branding Strategy & Assets for Sunscreen Startup

“The final assets were great. The energy that they brought to the project was really exciting.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
July - Aug. 2019
Project summary: 

Ruckus collaborated with a skincare company to create a new brand image. They developed marketing collateral, brand assets, and copy. They presented several options and went through several revision cycles.

The Reviewer
 
1-10 Employees
 
Malibu, California
Noah Wossen
Managing Director of Operations, Luma Suncare
 
Verified
The Review
Feedback summary: 

The brand recently launched, and the final assets have been well-received. Ruckus provided fantastic customer services and helped weigh the pros and cons of each option. They held weekly calls and met in person to ensure a successful engagement.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the managing director of operations for Luma Suncare. We’re a health and tech brand. Our flagship product is an SPF product. It’s a direct-to-consumer subscription-based model that enables consumers to get sunscreen in a more user-friendly way, while also triggering reapplication. It’s aspirational because of the unique packaging  and refillable with subscription.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Ruckus?

We were looking for a partner to help us establish a brand identity.

SOLUTION

What was the scope of their involvement?

They designed and developed different marketing collateral, brand assets, copy for our website, and copy for other aspects of our brand.

Their team leads really tried to understand the project and debriefed us, diving into out interests, values, and mission. They needed to know what we wanted to portray to the consumer.

We went through a few cycles and they would present different ideas to us. Then we would approve or disapprove, and provide feedback until we landed on the final assets ad agreed on the deliverables.

What is the team composition?

There were roughly 10–15 people. There were a few VP-level members who oversaw the engagement and proposal. Within that, there were leads from each department or skills. So I had a point person for copy, design, marketing, and so forth. We also had someone who coordinated across teams. Once we started thinking about future projects, we talked about partners for video in the future. Other worked with us on imagery and so forth.

How did you come to work with Ruckus?

We received lots of referrals, but we also conducted some Google searches. We probably met with 10 different groups, and narrowed it down gradually. From what we saw, they had a pretty solid track record. We hired them for their professionalism, how on top of communication they were. As soon as we made contact with them, they took the reins. They followed up with us and managed communication almost immediately. They had the skillsets we needed and were excited about our product and our mission.

How much have you invested with them?

We spent between $50,000–$70,000.

What is the status of this engagement?

The project lasted from July–August 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Their overall delivery, and how they presented different options, was fantastic. They created a palette of different color options, and they presented the pros and cons of each option. They truly helped us determine what was best for the business. Based on our top choices, they gave us some feedback and we had an iterative back and forth until we got the perfect solution.

People love the results. We haven’t had any negative feedback so far. We’ve recently launched, and it’s been very exciting.

They were able to incorporate our feedback, and that really impacted the success of the project. They did a great job with that. They’re super hands-on, and they took the time to get to know our brand. We got to know their team pretty well, and we’ve done various projects with them.

How did Ruckus perform from a project management standpoint?

Their time to delivery was great, which we needed and appreciated. They were very responsive. We had weekly calls. At the beginning of the project, they brought in some of their senior partners to go over their services, skillsets, and capabilities. From that we put together a scope of work. Our second meeting was in their offices in New York. They were very collaborative and their whole team was there.

Once they gathered all of that information from us, we worked together on a daily and weekly basis to review everything.

We used a platform to store documents on the cloud. I had one main point of contact, and that really streamlined communication. It was really easy to get in contact with them.

What did you find most impressive about them?

The final assets were great. The energy that they brought to the project was really exciting.

Are there any areas they could improve?

The only downside was that they were in New York, so videoconferencing could have been helpful.

Do you have any advice for potential customers?

Be clear and direct with your needs. Outline what you’re looking for, and have an open discussion so they can provide some input. Listen to what they have to say and go from there.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Rebranding & Web Dev for Swimwear Manufacturer

"They were on top of the project at all times, which made us feel like we were their only client."

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
July 2019 - Apr. 2020
Project summary: 

Ruckus directed a rebrand to increase visibility in a new market for a swimwear manufacturer. Following interviews with internal stakeholders, they developed a brand book, a logo, and a website from scratch.

The Reviewer
 
51-200 Employees
 
New York, New York
Marketing Director, Swimwear Manufacturer
 
Verified
The Review
Feedback summary: 

Ruckus delivered an aesthetically pleasing website as well as produced brand materials that exceeded expectations and received positive feedback. The team was skilled and accessible to support effective collaboration. They accommodated the needs of the client, which led to a successful engagement.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a marketing director for a swimwear manufacturer.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Ruckus?

We brought them on to help us establish our company as an industry leader. Our organization pivoted to move into e-commerce but people in the industry hadn't heard of us. We wanted to step up and relaunch our brand and move into more B2B marketing.

SOLUTION

What was the scope of their involvement?

Ruckus helped us rebrand. At the beginning of the branding project, their team held brainstorming sessions. They came to our office to meet our team. We talked about everyone’s expectations.

Then, their team created different business materials. They recreated our logo, email signatures, letterhead, and business cards. They built a brand book and corporate sales deck that summarizes our company.

They helped us build out and launch our company website. Their team developed the site in WordPress, but they did custom work.

What is the team composition?

We had a day to day contact but worked with probably 15 different people over the course of the project. They let experts step in at the right time.

How did you come to work with Ruckus?

I looked into a couple of past partner agencies and agencies that work with us for other functions currently. I looked online and found Ruckus. I contacted them out of the blue and we ended up going with them.

How much have you invested with them?

We spent between $75,000–$100,000 on the project.

What is the status of this engagement?

We started the project in July 2019, and it wrapped up in April 2020. Our warranty period for them to tweak the site ended in May 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Our company had history and vision that played into the rebrand. Those components were hard to pull that out of our executes. In our brainstorming sessions, Ruckus got everyone involved and pulled ideas out of our executives and turned that into a vision for our company.

Everyone in our company was pleased with what their team put together. The company deck and brand book went beyond my vision. They delivered products that were professional and elevated our brand. The website looked incredible. Everything ended up being exactly what I was hoping for and more.

How did Ruckus perform from a project management standpoint?

We had weekly meetings and communicated by e-mail too. Ruckus was organized and their team was process-driven. There was chemistry between us and their team, so the project was a joint effort. I went to their office to sit with their designers a couple of times. They also came and met with us when needed. Their team was good at communicating, so it was easy to work with them. They have talented people on their team.

What did you find most impressive about them?

Their communication and willingness to work with us were most impressive. They were on top of the project at all times, which made us feel like we were their only client. Their team was responsive and accepting of anything that I needed.

Are there any areas they could improve?

No, nothing comes to mind. This wasn’t a big deal, but my main point of contact changed. One person stopped emailing me as much and another person started e-mailing more. I assumed that my point of contact changed, but it was fine.

Do you have any advice for potential customers?

Make sure to communicate your vision upfront. They’re responsive, so be honest with them. If you don’t like a product, communicate that to them. Keep expectations clear.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Branding Materials & Mkt Strategy for Investment Startup

“It was apparent that they really cared about getting to know our business and what we do.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Sept. 2019 - Ongoing
Project summary: 

Ruckus established a marketing strategy for an investment startup, creating a logo, style guide, letterhead, and other collateral. They’ve since moved into content marketing and email marketing campaigns.

The Reviewer
 
11-50 Employees
 
New York, New York
Elizabeth Ward
Managing Director, Business Dev & Corp Branding, Qualis Capital
 
Verified
The Review
Feedback summary: 

The board and internal team are pleased with Ruckus’s deliverables, which effectively embody the startup’s message and purpose. Professional and organized, the team excels at managing expectations. They’re responsive and readily available.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I work for Qualis Capital, an alternative investment platform. I’m the managing director of business development and corporate branding.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Ruckus?

We’re a startup firm, so we were looking to Ruckus for logo creation, letterhead, a style guide, business cards, corporate brochures – any kind of startup marketing material we’d need to launch the business. We also needed direction on email marketing campaigns and templates of the sort.

SOLUTION

What was the scope of their involvement?

My team went to their office and did a large brainstorming session that helped us to come up with our overall marketing strategy.

We decided to bring them in on a continual basis for ongoing projects. Now that our logo is established and we have our style guide, color scheme, and the collateral we initially needed, we’ve moved onto content marketing. 

What is the team composition?

We’ve worked with 5–6 people from their team.

How did you come to work with Ruckus?

We found them through a referral from someone who’d used them in the past. Our team is spread out throughout the country, so we had a preliminary phone call with them.

How much have you invested with them?

I believe we’ve spent more than $25,000 and less than $50,000. 

What is the status of this engagement?

Our work together began in September or October 2019, and we’re still working with them. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our team is very happy with the results of their work, and our board is pleased. We’ve shared their work with a couple of close friends and people in the business, and they’ve been very impressed by it as well.

How did Ruckus perform from a project management standpoint?

They’re very organized and professional, and they set the right expectations. We have scheduled calls, and they’re readily available via email. They’re very responsive when I reach out outside of our scheduled interactions.

What did you find most impressive about them?

It was apparent that they really cared about getting to know our business and what we do so that they could help us tell the story through the marketing aspect of it. They didn’t just come to us with ideas of what looks good; they really embodied our message.

Are there any areas they could improve?

No, they’ve done a perfect job.

Any advice for potential customers?

Listen to them.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Video Production for Crisis Outreach Center

"Their work is helping broaden awareness of our services."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Feb. 2019 - Ongoing
Project summary: 

Ruckus produced video content for the client to use on social media platforms in order to raise awareness of the client's organization. The videos were used for digital ad campaigns. 

The Reviewer
 
1-10 Employees
 
Allentown, Pennsylvania
Emily Grigonis
Senior Outreach Educator, Crime Victims Council
 
Verified
The Review
Feedback summary: 

As a result of Ruckus’ work, the client saw an increase in traffic to their website. The team was communicative, organized, patient, and personable. They worked to customize the content to fit the needs of the organization.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I work in outreach, marketing, and education for a local rape crisis and victim service center.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Ruckus?

We hired them to help us increase local awareness through more interactive marketing.

SOLUTION

What was the scope of their involvement?

They worked with us to create video content to raise awareness of our agency and the issues we advocate about. They were involved from ideation through the actual production of the films. 

What is the team composition?

We had three primary points of contact, but there were probably around 10 people involved in total. 

How did you come to work with Ruckus?

We received a grant and looked at multiple organizations that fit the grant’s guidelines. They aligned with our values the best out of all the vendors we looked at. 

How much have you invested with them?

We invested about $60,000. 

What is the status of this engagement?

We began our ongoing relationship with them in early 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We’re still waiting for the most recent video’s ad to finish running on social media to gather those statistics. However, since we released that video, there’s been increased traffic to our social media and website. Their work is helping broaden awareness of our services. 

How did Ruckus perform from a project management standpoint?

They’re wonderful. They were very organized, communicative, and patient with us, especially as we aren’t experienced with video production. The team did a great job of explaining their work step-by-step. 

What did you find most impressive about them?

The team at Ruckus takes the time to get to know the company and individuals they’re working with. As a result, the content they create is customized and personal. 

Are there any areas they could improve?  

I don’t think so. They were great to work with. Although there were bumps in the road, it was mostly related to receiving the grant money. 

Do you have any advice for potential customers? 

It’s important to be open and patient. Have trust in their expertise and know they’ll guide you in the right direction.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were flexible while still working to deliver on time.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    What we’ve received is of high quality.
  • 5.0 NPS
    Willing to refer

Brand Audit & Market Research for Cannabis Company

"Ruckus paid close attention to us as a company, helping us with our vision while offering their expertise."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. - Dec. 2018
Project summary: 

After conducting market, industry, and competitive analyses, Ruckus did a brand audit. The team then led brand workshops to identify the target audience and outline the vision.

The Reviewer
 
1-10 Employees
 
Seattle, Washington
Charity Cox
Co-Founder, Winterlife Cannabis
 
Verified
The Review
Feedback summary: 

Although Ruckus wasn’t able to complete the project due to unprecedented circumstances on the client’s end, the high-quality work they did was very valuable. The team understood and prioritized the business’ needs and goals. Additionally, they were an attentive, creative, and disciplined partner.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of a legal cannabis company that is no longer around. It was called Winterlife Cannabis.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Ruckus?

We were looking to find an agency that would take this grey-market product and be able to envision what that market would look like in 5 years. I wanted to work with a company that was young and fresh, but still disciplined and organized.

SOLUTION

What was the scope of their involvement?

I talked to Micah (Director of Business Development) about what the project was and what we wanted to do. We went to New York to meet with the team and they did a brand audit. They also conducted a survey of the industry to see what’s going on right now and assessed the competition to determine where we fit in. 

They then took a look at all of our branding and led brand workshops for us where they helped us determine our target audience and vision. The team was about to start on other aspects of the project, but the investment we were expecting fell through.

This meant that they weren’t able to finish the project. Had everything gone according to plan, they would've done more work for us including logo and web design.

What is the team composition?

We worked with four main teammates. 

How did you come to work with Ruckus?

Micah was our main point of contact.

How much have you invested with them?

We ended up spending $40,000, but we had planned to spend $250,000.

What is the status of this engagement?

Our engagement lasted from about January–December 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

I would work with them again in a heartbeat. Ruckus paid close attention to us as a company, helping us with our vision while offering their expertise. They wanted to help keep our brand true to us while making us commercially viable in as many places as possible, which was the ultimate goal. 

They treated us very well and the quality of the work they did was great. I was happy that they were a younger company, which was important to me.

How did Ruckus perform from a project management standpoint?

The communication was spot on. After we met with them in New York, we had conference calls to go over everything that they were working on. Given the three-hour time difference, they were very accommodating and willing to work according to our timezone.

What did you find most impressive about them?

The two things that I appreciated about Ruckus was their discipline and creativity. They had a good outlook and understood what they were doing. The team was on top of their work.

Are there any areas they could improve?

No, I have no suggestions. All I wish is that we could’ve finished the project. I regretted that we weren’t able to do so on our side.

Do you have any advice for potential customers?

Take your time and don’t try to rush through it. Understand that the process is detailed and it involves a lot of work. Ruckus is going to do incredible work with the information they get from you, as long as you are a part of the process.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    It was expensive, but that’s what you need to pay if you want real work.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I would definitely recommend them.

Market Research & Branding for Social Media Platform Tool

“Even if you’re on the other side of the world, you can still work with them with complete confidence.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jun. 2019 - Ongoing
Project summary: 

Ruckus provides market services for an Australian social media platform tool company. Their work includes branding, artwork, and market research, as well as devising and implementing a marketing plan.

The Reviewer
 
1-10 Employees
 
Newcastle, Australia
Michael Doherty
Founder, VerifyFaces
 
Verified
The Review
Feedback summary: 

Ruckus’ efforts have been met with roaring applause. The team is professional, patient, and skilled. Customers can expect a well-organized team that delivers exceptional quality.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of a social media platform tool that enables you to be able to manage your social media accounts using facial recognition.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Ruckus ?

We’re based in Australia and needed to launch in America. We wanted a company that would be able to build the brand, do the artwork, the market research, and taking us through to launch.

SOLUTION

What was the scope of their involvement?

We started out with the digital market research to see if there was a need for the product. Then, we went into building the complete brand story, which included all the artwork, logo, designs, and font. Then, they built the efforts, made the marketing plan, and taking it out to launch.

What is the team composition?

We work with 4-5 people.

How did you come to work with Ruckus?

We did research on who would be our best digital marketers. We found several companies, but Ruckus was the best by far.

How much have you invested with them?    

We’ve invested $70,000.

What is the status of this engagement?

We began working together in June 2019, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re very happy with the quality. There’s never any rush, or pressure to say we had to pick any particular design. They worked with us step by step until we were happy with the look and feel of the product.

How did Ruckus perform from a project management standpoint?

They were very good. We communicate via Skype.

What did you find most impressive about them?

They were professional, and we were confident they were doing things correctly the whole way through.

Are there any areas they could improve?

No, nothing comes to mind.

Do you have any advice for potential customers?

Even if you’re on the other side of the world, you can still work with them with complete confidence.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    We’ve already recommended them.

PR, SMM & Web Design for Art Exhibit

"They approached the project very strategically but didn’t hesitate to try new things."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Aug. - Nov. 2018
Project summary: 

Ruckus led digital campaigns, managed Facebook and Instagram profiles, and planned PR events for an art exhibit. They also built a website on Wix with ticketing and marketing integration.

The Reviewer
 
1-10 Employees
 
New York, New York
Tianyu Qiu
Former Creative Director, Art Exhibit
 
Verified
The Review
Feedback summary: 

Ruckus’ campaigns brought more social media followers and interest to the art exhibit. The team’s success was informed by their quick turnarounds, dedicated work ethic, and constant communication. Their responsiveness stood out.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the former creative director at an art gallery.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Ruckus?

We needed a team to help us do digital marketing, set up campaigns, and organize events in our space.

SOLUTION

What was the scope of their involvement?

Ruckus provided a wide range of digital services. In addition to running campaigns, they managed our profiles on Facebook and Instagram. The team responded to followers in comments, crafted posts by taking and selecting photos, and invented hashtags for us. Whenever an opportunity arose where someone wanted to use our space to do interviews or special shoots, Ruckus arranged it for us on a schedule.

The team also hosted two events in our space around our exhibition: an opening event and a dance party event. They tried to reach out to possible collaborators and sponsors as well. A few went through, but others did not; I appreciated their hard work anyway.

Ruckus even designed and built our website on Wix. It was very simple, but it linked to a ticket portal that we built ourselves and integrated our digital campaigns. Everything was in one place and connected together.

What is the team composition?

I was working very closely with 3–4 people. When events happened, more people got involved.

How did you come to work with Ruckus?

I googled them, and they came up first. I looked at their website and saw that they had a lot of prestigious brands they worked with. They also showed that they were the best fit in their proposal and responsiveness to my emails. When I went to visit their office to ask questions about their services, they answered mu questions gave me their pitch in person. Lastly, I was looking for small companies to work with. and they had 20–30 people. They had the right size, price point, and range of services.

How much have you invested with them?

We spent about $40,000–$50,000.

What is the status of this engagement?

The project ran from August–November 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The campaign was successful. Ruckus built everything from zero, and we grew a lot of followers and people who wanted to come see our exhibition. I don’t have any metrics. However, I could easily see that they were managing a lot, but they remained responsive to all the followers that were interested in our show.

How did Ruckus perform from a project management standpoint?

Ruckus was very transparent. They made it clear who our account manager was. In some meetings, their CEO came in to give us strategic advice. We scheduled monthly meetings, but I was also texting my point of contact at Ruckus day and night. They were really quick to get things done. If we needed something done overnight, they tried their best to make it happen for us. 

What did you find most impressive about them?

They approached the project very strategically but didn’t hesitate to try new things. They knew what they’re doing, so they never wasted time. I also appreciated their responsiveness to their clients’ needs and requests.

Are there any areas they could improve?

It’s hard to say. They were very successful in managing the project. I’d love Ruckus to have more people working for them. 

Any advice for potential customers?

Have a clear goal of what you want, and let them support that goal.

5.0
Overall Score It was a pleasant experience.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    They were reasonably priced for their work.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I think I would definitely recommend them.

Branding for Skincare Company

"Even though we’re a small business, they still gave us a reasonable proposal and worked with us."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Dec. 2019 - Mar. 2020
Project summary: 

Ruckus provided branding support for a skincare and spa business. They conducted a competitive analysis within the industry and analyzed SEO efforts, making suggestions for color schemes and tone. 

The Reviewer
 
1-10 Employees
 
Cerritos, California
Jason Co
CFO, O Skin Care + Spa
 
Verified
The Review
Feedback summary: 

Though the project has been paused due to the Coronavirus impact, the deliverables from Ruckus satisfied the internal team. All of the work was created in a timely manner and presented effectively. In addition to being communicative, the team valued their client’s input and ideas. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CFO of O Skin Care + Spa. We provide skincare services and sell cosmetic products.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Ruckus?

We hired them for branding support.

SOLUTION

What was the scope of their involvement?

Their team conducted a comparative analysis with the brands we view as competitors. They gathered analytics and information on our traffic and SEO efforts.

From there, they gave suggestions to make improvements. They made recommendations on the different color schemes we will utilize, along with the tone and overall vibes. We were discussing moving forward with a logo design, but our project is paused. 

What is the team composition?

Between 6–7 people worked with us. 

How did you come to work with Ruckus?

I found them online after researching branding firms. 

How much have you invested with them?

We spent around $90,000. 

What is the status of this engagement?

We started working together in December 2019 and our efforts are paused due to Coronavirus. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They did a good job and presented all of their deliverables very well. From start to finish, they were great and overall I was satisfied. 

How did Ruckus perform from a project management standpoint?

They always called and scheduled Zoom meetings to stay in contact with us. We could always reach them if we had any questions. We received updates from their team and they sought our feedback before moving to the next phase. 

For a few stages, they got our approval before going forward. They were very organized and efficient, there was always something going on. 

What did you find most impressive about them?

Even though we’re a small business, they still gave us a reasonable proposal and worked with us. 

Are there any areas they could improve?

There’s nothing I can think of right now—everything was good. 

Do you have any advice for potential customers?

Research other branding companies so you understand the cost. It was a big amount of money, but what they delivered was good.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They delivered everything on time.
  • 5.0 Cost
    Value / within estimates
    I don’t have anything to compare it to, but it was worth it.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Front End Development for Manufacturing Company

“Ruckus is both highly skilled and passionate about making sure everything is done right.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Mar. 2019 - Ongoing
Project summary: 

Ruckus worked in Adobe XP and HTML to provide frontend code and UI/UX designs for the web application of a machinery company. Their team is continuing to provide website support.

The Reviewer
 
51-200 Employees
 
Bradley, Illinois
Shad Taylor
Global Digital Marketing Manager, Peddinghaus Corporation
 
Verified
The Review
Feedback summary: 

The web development and design work delivered by Ruckus has satisfied all project stakeholder expectations and helped their client progress toward further web development goals such as digital marketing and advertising. Their team is professional and committed to excellence in their work.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the global digital marketing manager for a machinery corporation based in Illinois.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Ruckus?

We needed a development partner to help us with frontend development and UI/UX design for our application.

SOLUTION

What was the scope of their involvement?

Their team built out the entire frontend of our web application, using Adobe XP for the UI/UX and Bootstrap and HTML for the frontend code. They used those to build a variety of internal pages, product pages and content pages, and features such as site search.

We’ve discussed moving into other services, such as PPC advertising and other digital marketing efforts, but we haven’t had time to dig into those quite yet.

What is the team composition?

They generally had 4–5 people working on the project with us.

How did you come to work with Ruckus?

I found them on the internet and decided they would be a good fit based on their areas of expertise, among other considerations.

How much have you invested with them?

The total project cost was around $50,000.

What is the status of this engagement?

We started working with them in March 2019 and are continuing to collaborate.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They’ve hit every requirement that we set out for them at the beginning of the project and more. They put in extra time in order to make sure we stay on track in terms of deadlines and are always receptive to feedback in order to make sure you are satisfied with their work.

How did Ruckus perform from a project management standpoint?

We got off to a bit of a rough start, but once we established a solid project manager handling their developers, the process got a lot smoother and really helped the project take off from there.

What did you find most impressive about them?

Ruckus is both highly skilled and passionate about making sure everything is done right. You can always tell that this isn’t just a job for them, it’s a genuine interest, and that translates to the quality of the work and service they are providing for you.

Are there any areas they could improve?

We have talked about being able to see and comment on open tickets that we submitted so that it would be easier to track progress. They know about the issue and are working to develop a better ticketing system, which is really encouraging to see.

Do you have any advice for potential customers?

Just stay connected with your project manager. Your engagement will significantly benefit the development process.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Right from the get-go you know what the timeline is and what they expect from you.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
Verification

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GOLD VERIFIED
Business Entity
Business Entity Name
RUCKUS MARKETING LLC
Status
Active
Jurisdiction of Formation
New York
Id
5272989
Date of Formation
Jan 24, 2018
Source
NYS Department of State
Last updated
Jan 19, 2019
Payment & Legal Filings
Bankruptcy
No
Tax Lien Filings
0
Judgement Filings
0
Collections Count
0
Last updated
Jul 22, 2019
Client Reviews
VERIFIED CLIENT REVIEWS
25
OVERALL REVIEW RATING
5.0
Source
Clutch
LAST UPDATED
May 19, 2020