Professional IT service provider for Leaders

Bronze
VERIFIED

Rubyroid Labs was founded in 2013 by two passionate Ruby developers. With a team of 33 full stack Ruby developers our focus is to:

  • build custom and feature-rich Web and Mobile Apps
  • rebuild and support complex systems
  • optimize architecture and databases
  • improve quality of the code
  • successfully launch new startups 
  • boost your business with top-quality engineers

We will help you:

  • Increase productivity to meet tight deadlines - you will meet people who will boost your performance to finish the work on time
  • Improve quality of the code and stability of the project - you will be sure your clients have no issues with your app
  • Reduce operational costs - you will save money to invest additional funds in your business.

Here is what you get:

  • Full stack developer - every developer is comfortable working with server, back-end and front-end technologies (Ruby on Rails, AngularJS, ReactJS, EmberJS, jQuery, NodeJS, AWS, PostgreSQL, and etc).
  • A transparent system of work monitoring - you get private access to our time tracking system where you able to control the progress of your project. Also, you will have direct communication with English speaking developers or project managers by messenger, which is more suitable for you and your company (Skype, Slack etc.).
  • European time zone (UTC +3) - you get results by the beginning and end of your day. And also easier to meet with your team as it takes only 1-4 hours flight from any European capital to get to our headquarter.
  • Official documents and NDA signing - protect all your sensitive information. We give 100% data security.

Let's build amazing apps together! 

 
$10,000+
 
$25 - $49 / hr
 
10 - 49
 Founded
2013
Show all +
Minsk, Belarus
headquarters
other locations

Portfolio

Key clients: 
  • Real estate CRM system, US.
  • Volition Beauty - Kickstarter like platform, US.
  • Rocketwash - business management car washing system.
  • Comparendo - cross offer deals engine, Switz.
  • Sail Croatia - travel CRM system, UK.
  • Internet engineers community platform.
  • Digital marketing agency, US.
  • Internet service provider, France.
  • Architecture and interior design software, US.

Interactive, proprietary software LayerCake aggregates a large amount of information (demography, transport, retail, chains, construction, rent) and provides tools for analyzing this information for making the best decisions in real estate.

The next features were implemented:

—  Interactive map with variables of filters and information overlay

—  A-B Navigation and Transport

analytics

—  PDF Report Export

—  Automobile and Human logistics overview

—  Business search and analytics

—  Chosen Objects “SpiderWeb” Analysis

—  “Team Work” feature - the ability to work with your partners in one space

—  YouTube broadcasting

...

Chatchamp

Chatchamp helps eCommerce stores increase sales with Messenger Marketing

The next features were implemented:

- Retarget Abandoned Carts

- Send-to-Messenger Facebook Ads

- Order Confirmations and Shipping Updates via Messenger

- Marketing Automation

- Campaign Scheduling

- Deep In-App Analytics

Company description:
FSP - or Freaky Summer Party is one of the biggest summer festivals in Belarus. Rubyroid Labs became the official partner of this event and developed iOS and Android application for the festival. FSP App is the interactive agenda, map, photos and questions in one place.

List of features:

—  Interactive agenda for two days of the festival

/> —  Personal “Featured” lists creation based on the events you want to attend
—  Artists and Lecturers personal pages with info, photos and links to social networks
—  Interactive map of the objects and stages
—  Instagram photos demonstration based on the hashtag of the event
...

Dragon Bee

Company description: 

A small independent animation studio based in London referred to Rubyroid Labs for polishing their current website and adding some new features. 

Results: 

* Blog Added

* Video order updated

* Contact page updated

* Pages load

quicker

* Mobile templates created

Website

Sail Croatia

Company description:

The project is a CRM for a travel company, that deals with cruises to Croatia and bus tours to the nearest countries. There is a possibility of ordering several people with a supervisor, who can administer the order, change the contact details of other passengers and send them payment references.

 

Volition Beauty

Company description: 

Volition is an open and transparent collaboration platform where beauty community co-creates every product. 

Results: 

*Developed web application from the scratch 

*Improved eCommerce platform

*Introduced voting system 

*Added the system for order and delivery management&nbsp

;

*Introduced payment systems

*Introduced integration with social networks, which brought 4,000+ followers

 

Website

...

Rocket Wash

Company description: 

RocketWash – a modern and highly effective accounting program for car wash. The program allows to automate all operations for accounting incoming funds, calculating costs, profits and taxes. Control the work of employees, keep records of visits and shifts, calculate salaries by any parameters for the whole team, etc.

 

href="http://rocketwash.ru/">Website

Presli.by

Company description:

Belarus industry leader for women clothes retail. The project is based on high level of customer engagement and creating community of shoppers.

 

Results:

* Ecommerce system developed with Ruby on Rails technology

* Payment system integrated

* CPA networks

integrated

Social Networks integrated, which brought 27.000+ subscribers

The development of the project took only 3 months

 

Website...

Yoga La Source

Yoga La Source is the largest yoga center in Luxembourg that runs more than 40 yoga courses a week in seven locations. Hundreds of students register online for courses, classes, and workshops.

The next features were implemented:

*Automated registration system

*Summer student program registration system

*Winter student program registration system

*Classes for pregnant

registration system

*New automated email system integration

Evenzo

Company description: 

Evenzo – chat bot for event organizers, which was created completely by Rubyroid Labs Team from idea to actual code. Evenzo is a tool designed to create unique for each event chat-bots that are supported by Facebook Messenger, Telegram, Viber, Slack. 

These chat bots let you:

* Register

participants

* Send reminders & updates

* Promote events

* Collect required information

* Receive attendance confirmations

* Get feedback

* Provide QR-codes and what not.

Website

...

Comparendo

Comparendo is a highly popular web-platform that connects purchasers with companies all over Switzerland. The portal offers an intelligent partner search, a sophisticated matching mechanism, integrated payment and invoicing solutions, and many other features.

 

Website

Reviews

Sort by

Ruby on Rails Development for Drone Company

“The developer even responds outside the window of working hours.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
2018 - Ongoing
Project summary: 

Rubyroid Labs sources multiple engineers for the client to interview. Since they selected a resource, they’ve integrated her within the product development cycle which focuses on Ruby on Rails and Angular.js.

The Reviewer
 
51-200 Employees
 
Santa Monica, California
Tomas Becklin
VP of Engineering, DroneBase
 
Verified
The Review
Feedback summary: 

The developer from Rubyroid Labs has not only demonstrated a skilled and prompt performance from a technical perspective, but also expressed genuine excitement to be involved. She communicates responsively and works as a teammate to help the collaboration go smoothly.

BACKGROUND

Introduce your business and what you do there.

I'm the VP of engineering at DroneBase, a drone service company based in Santa Monica.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Rubyroid Labs?

We were looking for a company to augment our existing engineering staff. We needed more resources to join our team and help us build things in general, rather than having a specific project.

SOLUTION

What was the scope of their involvement?

Rubyroid Labs has been fully involved in our regular product development cycle. We have one dedicated person from their side. At this point, we consider her a team member. She takes part in everything we do. The specific technology stack we usually work with is Ruby on Rails. For the frontend, we use Angular.js.

Rubyroid Labs works on new features with us, but they don’t do any product development. Their resource they assigned us focuses exclusively on engineering. She collaborates with us just like any other engineer on our team. 

What is the team composition?

Rubyroid Labs has assigned one developer to your project. We're planning on expanding, but we haven't had a chance to yet.

How did you come to work with Rubyroid Labs?

I was introduced to Alex (CMO, Rubyroid Labs) through someone I met in Santa Monica. We interviewed a handful of Ruby on Rails engineers that were remote from both RubyRoid Labs and ones from other companies. We ended up selecting the developer we've been working with for over a year now.

How much have you invested with them?

We've spent between $100,000–$200,000 so far. On average, we pay the engineer about $7,000 a month.

What is the status of this engagement?

We started working together in 2018 and have an ongoing relationship.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Qualitatively, Rubyroid Labs is very timely. The work they deliver is always high quality. I use Velocity, a tool from Cold Climate that sits on top of GitHub, to manage all my engineers and their respective performance. 
They communicate very well and are flexible about the work hours. We've had been a great relationship with Rubyroid Labs so far.

How did Rubyroid Labs perform from a project management standpoint?

We primarily interact with the developer from Rubyroid Labs through Slack, which we use to communicate and track the work.

Our company holds a daily stand up that our employees can attend in person or through video conferencing. Since Rubyroid Labs is remote from us, their developer joins via Google Hangout, but that's never been a problem.

Due to the time zone difference, we have an overlap of about five hours a day in the morning. The developer even responds outside of the window of working hours. She goes beyond our set expectations.

What did you find most impressive about them?

The most impressive factor about the developer from Rubyroid Labs has been how excited she is to work with us. She even visited us for two weeks. Her enthusiasm has been much appreciated as Rubyroid Labs has helped us build a company.

Are there any areas they could improve?

No, I don't really think so. We've only worked with one engineer from the team so far, but it's hard to find anything that hasn't been very positive.

Do you have any advice for potential customers?

My advice would be to treat the engineer Rubyroid Labs assigns you the same way you would consider an in-house employee. Interview them similarly and work with them as a regular staff member. 

We work with and assign projects to their engineer just like we do internally. This method works for us because our company is set up well for remote work. If you use a lot of online tools for management and collaboration, it should feel natural.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Mobile App Dev for Stamp Collection Company

"Their communication and transparency were outstanding, as was their eagerness to solve issues." 

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
May 2018 - Jan. 2019
Project summary: 

Rubyroid Labs built iOS and Android mobile apps with a connected backend system. After progressing through wireframe production, development, and QA testing, they also handled publishing.

The Reviewer
 
1-10 Employees
 
Smolensk, Russian Federation
Sergey Martynov
CEO, Telos LLC
 
Verified
The Review
Feedback summary: 

The apps have generated positive feedback from users, driving enhanced brand visibility. Allowing easy access to their progress tracker, Rubyroid Labs fostered a trusting partnership. They were communicative and helpful during development, and continue to provide guidance post-launch.

BACKGROUND

Please describe your company and your position there.

I'm the CEO of Telos LLC. We collect and sell postage stamps and provide education about philately.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Rubyroid Labs?

We needed to develop a mobile app featuring an online catalog with postage stamps from different countries and time periods.

What were your goals for this project?

We wanted to create a complete mobile catalog of all postage stamps since 1953 that was accessible to both philately professionals and lay users.

SOLUTION

How did you select this vendor?

My business partner worked with them on a previous project. When I looked for a reliable development vendor, he advised me to reach out to Rubyroid Labs.

Describe the project and the services they provided in detail.

Initially, a business analyst from Rubyroid Labs developed vision and scope documentation, followed by software requirements and specifications. Then, they delivered interactive wireframes and mockups of the mobile app and admin panel. Full development of a backend system and iOS and Android mobile apps followed. After QA testing, the apps were published in the App and Play stores.

What was the team composition?

We worked with a business analyst/project manager, a backend developer, a mobile developer, and a designer.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Our brand has become more recognizable since publishing the app, and we’ve received positive feedback from our customers all over the world. We’re planning to launch a marketing campaign at the end of May, but even now we’re seeing growing interest from our audience.

How was project management arranged and how effective was it?

We met in person a few times per week and communicated using Slack, Skype, and email. The task tracking tool OpenProject allowed us to see their progress clearly. Their system was very effective.

What did you find most impressive about this company?

Their communication and transparency were outstanding, as was their eagerness to solve issues. Even after we completed the work, they still make themselves available to answer my questions and provide maintenance and support for the app.

Are there any areas for improvement?

Nothing stands out in particular. 

5.0
Overall Score It was my pleasure to work with Rubyroid Labs
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Excellent
  • 5.0 Cost
    Value / within estimates
    Expected
  • 5.0 Quality
    Service & deliverables
    Our customers love our app, and I believe that this is the index of quality of the product.
  • 5.0 NPS
    Willing to refer
    I will recommend Rubyroid Labs to everyone who's in search of reliable software development provider.

Web Dev for Independent Publishing House

“Our traffic has grown by over 30%.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Nov. 2018 - Ongoing
Project summary: 

Rubyroid Labs worked on a Ruby on Rails website to address several issues. They began with moving the site to a new server and later fixed a user identification problem.

The Reviewer
 
11-50 Employees
 
Croatia
Sasha Romanova
CEO, Mint Media LTD
 
Verified
The Review
Feedback summary: 

The team’s work produced excellent results through simple, effective solutions. They have ensured that its traffic can grow, that it runs smoothly, and that the work is completed quickly and professionally.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO at Mint Media LTD, an independent publishing house.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Rubyroid Labs?

We were having difficulties with our website. The traffic to our site had grown to a million views, but the whole system began to fail, even falling down twice a week. Our extra developer didn’t know what to do, so I was looking for a professional team who could work on Ruby on Rails.

SOLUTION

What was the scope of their involvement?

Their developers fixed the configuration of the picture distribution as it was written with an error. They moved our site to a new server, which only took one night, and even helped our hosting company to save us a few days of work coordination. The work involved several different elements, including work with Elasticsearch and SSL Certificate.

We also needed help with another issue, as users couldn’t correspond to the legislation of our country. The users had to enter their identification code with a phone number. It took Rubyroid Labs a month to address that problem.

What is the team composition?

I communicated with the chief developer, who delegated the work to different developers.

How did you come to work with Rubyroid Labs?

When we started to have difficulties with the site, I asked our host company to recommend a team and they advised me to reach out to Rubyroid Labs.

What is the status of this engagement?

We worked together in November–December 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

After 200 total hours of work from them, the site works correctly. Their chief developer suggested using HTTP protocol and now it’s hard to imagine how we lived without it when we used just HTTP. Our traffic has grown by over 30%. We'd had a developer help us in the past, but no one ever suggested this simple, effective measure. We want to continue working with them to improve some more things on the site.

How did Rubyroid Labs perform from a project management standpoint?

They’re responsible and work quickly to solve our problems. I always knew the percentage of the work done, which was convenient.

What did you find most impressive about them?

They have a high speed of work and are very professional.

Are there any areas they could improve?

No, they’re perfect.

Do you have any advice for potential customers?

No.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Full-Stack Development for Messenger Marketing Solution

"The remote partnership is effective, productive, and enjoyable."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
June 2019 - Ongoing
Project summary: 

Rubyroid Labs does full-stack development for an e-commerce messaging solution.

The Reviewer
 
11-50 Employees
 
Munich, Germany
Dominik Grusemann
CTO, chatchamp
 
Verified
The Review
Feedback summary: 

The partnership is a close collaboration that benefits from Rubyroid Labs’ teamwork approach. The team has delivered quality results and helped improve performance with additional tech stacks.

BACKGROUND

Please describe your company and your position there.

I’m the CTO of chatchamp, a messenger marketing solution for e-commerce businesses.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Rubyroid Labs?

We needed a vendor to do frontend and backend development for various tasks.

What were your goals for this project?

We wanted a working partnership with a remote agency to develop our product together.

SOLUTION

How did you select this vendor?

One of our founders had previously worked with them.

Describe the project and the services they provided in detail.

Rubyroid Labs does full-stack development on an ongoing basis.

What was the team composition?

The team includes one junior developer and one senior developer. The latter provides technical support.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The remote partnership is effective, productive, and enjoyable.

How was project management arranged and how effective was it?

Rubyroid Labs’ developers have integrated themselves into our normal development process. We use screen sharing and video calls for daily and general planning meetings.

What did you find most impressive about this company?

They have skilled employees and a great culture. Their team spirit makes Rubyroid Labs a pleasure to work with.

Are there any areas for improvement?

There is very little to improve. The invoices could be numbered by default, but that is a very German requirement.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They have not missed one remote meeting.
  • 5.0 Cost
    Value / within estimates
    They are worth the price.
  • 5.0 Quality
    Service & deliverables
    The results are high quality. The team has given helpful tips about development with other tech stacks.
  • 5.0 NPS
    Willing to refer
    We've already recommended them.

Backend Dev for Application Development Company

"We’re happy with the MVP we’ve received."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
May - Aug. 2018
Project summary: 

Rubyroid Labs provided backend development services using the Ruby on Rails framework for the mobile application. They built the backend and the APIs, as well as an administration panel.

The Reviewer
 
51-200 Employees
 
Minsk, Belarus
COO, App Development Company
 
Verified
The Review
Feedback summary: 

The first iteration of the product is completed successfully, with good quality code provided through the test-driven development process. The team was communicative, provided excellent developers, and thoroughly documented their progress clearly.

BACKGROUND

Introduce your business and what you do there.

We’re a mobile development company with several directions: we make mobile products for our own needs and do mobile outsourced development as well.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Rubyroid Labs?

We were in need of a backend development company for our own products and we were looking to choose between different technologies, like Java, PHP, and Ruby on Rails. The team from Rubyroid described all the advantages of the Ruby on Rails technology, so we chose it for our product.

SOLUTION

What was the scope of their involvement?

The scope of work was to build a backend for our mobile app, which is a business solution for moving companies. We’re not skilled enough to build a good-quality backend at our site, given that we’re a mobile development company first of all, so we asked the team from Rubyroid. They estimated the job, we gave them the scope of work, and they gave us back an estimation—around 2,000 hours.

They built only the backend and API for our mobile apps as well as an administration panel for orders from the app and other information. We gave them specifications covering only the mobile development. They put together a special document describing everything related to this. We gave them a description of our mobile apps, and they wrote down their specification for backend development. We approved it, then moved forward.

They used the Ruby on Rails framework, which gave us a nice speed of development; it’s also reliable and easy to scale. We’re not scaling it right now, but we believe that there won’t be any technical issues when it comes to it.

What is the team composition?

Rubyroid Labs assigned three developers. There was a project manager on their side, but our developers communicated directly with theirs. The manager kept everything tracked, he ensured that everything was okay and that we were happy as a customer.

How did you come to work with Rubyroid Labs?

We looked for backend development companies on Clutch.

How much have you invested with them?

$80,000.

What is the status of this engagement?

We started working with them in May 2018. We’ve finished the first iteration in August, and we have another one, which will start in January 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re happy with the MVP we’ve received and we’re planning to launch it. We consider the job done at the moment. We’re not in the market yet, so we’ve only shown the app to our staff.

I can’t comment on the quality of code, because I’m not a backend developer, but I know that our CTO reviewed the code every two weeks, and there were no serious issues there. He was also okay with all the numbers regarding the productivity on the server side.

Moreover, Rubyroid used test-driven development and we appreciated this a lot. We didn’t have any serious bugs during development or at the final stage. There were some minor things, but that's always the case.

How did Rubyroid Labs perform from a project management standpoint?

The quality of communication was okay and they’re reliable as business partners. We’re very happy to work with Rubyroid Labs. Our own project manager was in charge of the work, so I can’t describe the project management itself. As a customer at the presales and negotiation stage, I’m okay with them. They seem to be professional. I negotiated with their chief of marketing, who described everything.

The only issue we had during the project was that they only managed to give us two developers at the start. The third one was only added after three weeks of development. They notified us about it and explained the situation. We understand that it can be hard to provide the exact number of developers at the exact date, so I’m not mentioning it as a serious problem.

What did you find most impressive about them?

I was excited about our three developers; they were great. They were product-oriented and had great communication skills with our own developers. It’s usually a headache to connect mobile developers with backend ones; they can be fighting with each other and having misunderstandings.

I also like Rubyroid’s approach to documentation. Before we started the project, they built several documents describing all the technical things about the API, the backend structure, and so on. It was really helpful, and one of the great advantages of this company.

I’d worked with another backend development company previously, and they were not as good during the early stage of development—to describe all the APIs and provide all the information about how the backend is structured. It was a nice advantage.

Are there any areas they could improve?

As far as I can see, all the business processes on their side are okay. As a customer, I don’t have any advice to Rubyroid about what they should improve. I think they’re great.

Do you have any advice for future clients of theirs?

It would be useful for their customers to not rush them. Going to a development group and asking them to start a project the next day won’t give them enough time to staff the team and provide the best developers possible. My advice is to give them some time before they have to start the work.

We were in a hurry, so we had a lack of time for picking developers, so we pushed them to start as soon as possible. It was maybe not so good for the project itself, or for our business cooperation.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    Based on the cost/quality ratio.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Mobile App Updates for Creative Advertising Agency

"The team was timely and performed well overall."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
June - July 2018
Project summary: 

Rubyroid Labs updated an existing mobile app’s iOS and Android versions. The new iteration included additional functionalities and integrations. Improvements focused on user-friendliness.

The Reviewer
 
1-10 Employees
 
Minsk, Belarus
Marina Beketova
Account Dir., Pocket Rocket Creative Agency
 
Verified
The Review
Feedback summary: 

Post-release, the app achieved several downloads and high rankings in both the App Store and Google Play. Improved performance resulted in fewer downloads than the previous version. The team was collaborative and enthusiastic.

BACKGROUND

Please describe your company and your position there.

I’m the account director for Pocket Rocket Creative Agency. We organize events including the FSP music festival.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Rubyroid Labs?

We needed a reliable partner to update our mobile application in a tight timeline leading up to the FSP Festival.

What were your goals for this project?

We wanted the app to be user-friendly and flexible for both the content manager and end-users. We also wanted good navigation with an Instagram integration and agenda, FAQ, and favorites, and mapping features.

SOLUTION

How did you select this vendor?

We chose Rubyroid Labs from seven possible vendors because the team was flexible and had an innovative approach. They were enthusiastic and ready to work.

Describe the project in detail.

Our in-house designers provided all designs—including previews and guidelines—and Rubyroid Labs were responsible for development. They used the app’s previous structure as a template to build the new version from scratch for iOS and Android.

What was the team composition?

We worked with two developers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The app had top rankings in the App Store and Google Play for more than a week. Downloads were high and crashes were lower than in previous years.

How effective was the workflow between your team and theirs?

We worked as one team. We used messenger tools to solve urgent matters and Google Docs to store the content upload manual.

What did you find most impressive about this company?

The team was timely and performed well overall. We quickly implemented all of their suggestions.

Are there any areas for improvement?

No. Everything is fine.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Development for Business Services Company

"It doesn’t matter if we need to implement new complex functionalities or fix a difficult technical issue, they always find a solution."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Jan. 2014 - Ongoing
Project summary: 

After a discovery phase, Rubyroid Labs prepared technical documentation, created a minimum viable product (MVP), and gathered user feedback. They're currently helping with maintenance and new features.

The Reviewer
 
11-50 Employees
 
Cheboksary, Russia
Andrey Boriskin
CEO, RocketWash
 
Verified
The Review
Feedback summary: 

Rubyroid Labs work increased profits by 310% and received effusive praise from customers. Their team was responsive, providing step-by-step guidance through technical documentation. Their ability to implement a variety of functionalities was impressive.

BACKGROUND

Please describe your company and your position there.

I am the CEO of a SaaS business that connects car-wash business owners with potential clients.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Rubyroid Labs?

We have been working with them for the past four years to develop, maintain and update our business solution.

What were your goals for this project?

Our goal is to increase profits for car washes and reduce management troubles. We also want customers to benefit from queue elimination and be able to book for a specific time.

SOLUTION

How did you select this vendor?

We were looking for an experienced Ruby on Rails development company, who were located in the Commonwealth of Independent States. It was important for us that our partner could communicate in person and was within the same timezone.

Can you go into detail about the services they provided and the scope of the project?

Rubyroid Labs helped us to understand the basic steps of development. After a discovery period, we separated the development process into 3 phases: preparation of technical documentation, the creation of an MVP, and future improvements in accordance with user reviews. Throughout the project, Rubyroid's team showcased themselves as professionals. They fixed bugs really fast and implemented features in accordance to our time and price estimates. They're currently helping us with maintenance and new features.

What was the team composition?

We work with three full-stack developers, one UX/UX designer, one markup developer, and one project manager.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The product they delivered was extremely high-quality. For the last five years, we expanded our business to multiple countries and helped more than 100 car wash owners automate their businesses. We saw businesses increase profits from 40% to 350% and constantly hear positive feedback from clients. 

How was project management arranged and how effective was it?

Rubyroid's project manager leads us step by step through the development process. They also answered with competent estimates and responses to our new ideas. Their development time and prices always coincide with our expectations.

What did you find most impressive about this company?

They can always find a solution. It doesn’t matter if we need to implement new complex functionalities or fix a difficult technical issue, they always find a solution. That’s why we're still working with them, even after all this time.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

CRM Development and Support for Cruise Line

“They’re very responsive and will address problems whenever they arise… they’ve been excellent.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Mar. 2016 - Ongoing
Project summary: 

To improve the reservation process for a cruise company, Rubyroid built an improved system in Ruby on Rails. They also implemented a feedback system to collect information from travelers.

The Reviewer
 
11-50 Employees
 
London, United Kingdom
Technology Manager, Cruise & Travel Company
 
Verified
The Review
Feedback summary: 

The new CRM allows staff more time to provide customer service and the feedback allows for faster responses to any problems that arise on cruises. They are communicative, reliable, and proactively find solutions to issues within the system before they surface.

BACKGROUND

Introduce your business and what you do there.

I work for a cruise company that operates in the Adriatic region. We were the first company to enter our specific market and have grown quite large since the company started. We’re a family-owned business and try to maintain the standards and traditional aspects of our company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Rubyroid Labs?

We were struggling with our reservation process and were getting far too many inquiries to handle through email alone. We wanted a more organized way to handle bookings and needed a system that would allow our staff the time to provide the level of customer service we expect.

SOLUTION

What was the scope of their involvement?

They’ve helped us expand and improve to handle a larger number of customers. We started working with them on an hourly basis, which has since changed to a contract. They helped build and improve the system in Ruby on Rails. They’ve written and fixed code for us and added functionality to the site, such as bulk check-ins. Most of our check-ins can be done through the CRM now, as well as any emails we send out. They implemented a feedback system that allows us to get a lot more information from our customers on our services. We’re also looking to move our hosting to Amazon soon.

What is the team composition?

We currently have two developers dedicated solely to our project, one at the senior level. I’m in contact with both developers and we have an account manager who is in constant contact with us.

How did you come to work with Rubyroid Labs?

We initially had another company building our CRM system for us that closed. We needed someone to quickly pick up where they left off. Rubyroid approached us in response to an advertisement I posted for a replacement. They seemed like a good, quick solution that would allow us to continue working on the system without downtime.

What is the status of this engagement?

We started working together around March 2016. Our work is ongoing, and we will continue with them for at least another year.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I don’t have a lot of statistical information I can provide from their involvement, but the feedback system we added has been very helpful to us. We don’t own the boats we use, so the personnel on them is a mix of service providers and our staff. The feedback helps us maintain our standard of quality, patch loopholes, and improve our service. We can quickly and efficiently respond to customer needs.

How did Rubyroid Labs perform from a project management standpoint?

Our account manager makes sure we’re happy with the service. Since they’re in another country, all of our communication is through the internet. We’ve never met in person. We have Google Sheets where we manage projects, and talk over Slack or Skype whenever necessary. We have regular meetings to catch up and make sure everything is running smoothly. They’re very responsive and will address problems whenever they arise, even on weekends.

What did you find most impressive about them?

They’re very proactive and bring up issues before they surface. They’re very reliable and work all the time. I get a very good feeling from them and we get very good customer service. The company we worked with previously wasn’t as communicative as they are.

Are there any areas they could improve?

I don’t have any negative feedback for them, they’ve been excellent.

Do you have any advice for potential customers?

They will be proactive to find work inside a project and fix things where necessary. It helps to stay on top of providing work for them and staying organized on your side.

5.0
Overall Score They’re exceptional.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    There were some delays early in the project, but they’ve improved a lot.
  • 5.0 Cost
    Value / within estimates
    They always provide reasonable estimates and work with our needs. They’re affordable and high-quality.
  • 5.0 Quality
    Service & deliverables
    They definitely provided more than we expected. I’m very happy.
  • 5.0 NPS
    Willing to refer
    I’d definitely refer them.

Ruby Development for Yoga Center

“They enjoy being challenged to come up with creative solutions to difficult problems.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Sept. - Dec. 2017
Project summary: 

Rubyroid took over the upgrade of a legacy website, including optimizing an online registration system and improving automated email distribution.

The Reviewer
 
1-10 Employees
 
Luxemburg
Fredric Bender
Owner, Centre de Yoga - La Source
 
Verified
The Review
Feedback summary: 

The enhanced registration system led to an increase in student usage, which is attributed to Rubyroid’s work. The team is highly organized, friendly, positive, and creative. They delivered on their promises, delivering a more stable and efficient platform within a short timeline.

BACKGROUND

Please describe your company and your position there.

My wife and I are the owners of the largest yoga center in Luxembourg that runs more than 40 yoga courses a week in seven locations. Hundreds of students register online for our courses, classes, and workshops. We offer a summer term, weekend workshops, pregnancy yoga classes, and single-class attendance.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Rubyroid Labs?

At that time, our online registration system accounted for 65% of all registrations, but it had never been updated to include newer registration options. Everything had to be administered manually.

In addition, our automated emails and e-newsletters were getting stuck in spam. Our automated emails were sent to individuals taking action on our site, usually students, to confirm their registrations and give payment instructions. Meanwhile, our e-newsletters were sent to thousands in order to prompt subscribers to register for the coming term.

What were your goals for this project?

First, we wanted to establish a more stable network administration than previously existed. Second, we needed to reorganize our mailing system to ensure all of our emails end up in inboxes, not in spam filters. We also wanted to make our registration system more robust and encourage student participation by providing different registration schemes.

SOLUTION

How did you select this vendor?

Before Rubyroid, we were dependent upon a single Ruby programmer who built our site over six years. Eventually, he lost interest and was unresponsive to critical problems and the need to modernize. Preferring broader support from a professional company, I searched on Clutch.co. After I narrowed the field to seven top-flight Ruby development companies, I began an exhaustive vetting process.

In the end, it came down to communication and organization. Rubyroid was the quickest to respond at each level and had the most detailed estimate. During the selection process, our conversations were always in a team setting. They were warm, professional, and clear.

Describe the project in detail.

The team familiarized themselves with our legacy coding and quickly gained a deep understanding of our business operation. They successfully integrated all of our desired features into our core registration system quickly, creatively, and efficiently. Seeing their level of expertise, I began requesting highly customized options that have since reduced my admin time considerably.

What was the team composition?

The CMO assigned one project manager and one full-time developer to the project over the course of three months.

RESULTS & FEEDBACK

What outcomes or results can you share that demonstrate progress and/or success?

As far as impact, we certainly have seen an increase in student usage of the single-class system as well as the pregnancy yoga system. I would be happy to share screenshots of the various registration systems to show the quality of their work. I feel very supported and much more secure with the enhancements and stability of our website, which is the engine of our business. Based on my confidence in Rubyroid, I’ve also assigned to them the development of an iPhone app that was running into difficulties with another vendor.

How effective was the project management?

The work was done swiftly within the time parameters needed and at a reasonable cost, with detailed time logs kept at Redmine. I worked directly with the developer on a daily basis through Skype messaging, which ensured clear communication and immediate feedback. The legacy programming of the site had been highly customized to meet our specific business needs, so having this direct access to the developer resulted in a highly efficient workflow. The project manager and CMO did interject as well to provide creative solutions. It was evident to me that they were always up-to-date regarding the project.

What did you find most impressive about this company?

I had an incredible experience working with everyone from Rubyroid. Everyone on the team was professional, responsive, and positive. They have a friendly, team-oriented culture. If someone I wanted to speak with was unavailable, someone else would get back to me to make sure all was covered or to forward messages.

What tips or recommendations do you have?

On an intellectual level, I think they enjoy being challenged to come up with creative solutions to difficult problems, so don't be afraid to ask for what you really want.

5.0
Overall Score They had great communication and teamwork. They were also highly-organized, thorough, and efficient.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    I wanted the work done in a very specific window of time. They agreed and delivered.
  • 5.0 Cost
    Value / within estimates
    It was very reasonable. They were in the mid-range among the estimates I had got, but I feel I got great value for money.
  • 5.0 Quality
    Service & deliverables
    They executed our plans quickly and flawlessly. They listened well, so if I changed my mind, they could redirect their focus, like a GPS device setting new directions.
  • 5.0 NPS
    Willing to refer
    I would definitely recommend them. They had high integrity and operate according to industry standards.

Web Development for Beauty Platform Startup

"Rubyroid made sure that everything would work well on the site and that we could handle the inbound traffic."

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
May 2015 - Ongoing
Project summary: 

Rubyroid Labs built the client's platform which allows users to submit and vote on ideas for beauty products. The project was completed in a few months, but the work is ongoing for site refinement.

The Reviewer
 
1-10 employees
 
San Francisco Bay Area
CEO/Co-Founder, Beauty Platform Startup
 
Verified
The Review
Feedback summary: 

The client is extremely pleased with Rubyroid's platform, which performed flawlessly during the client's debut on a home shopping network in August to an audience of millions. Rubyroid Labs was praised for their responsiveness and project management, which was well organized with Redmine.

BACKGROUND

Introduce your business and what you do there.

We are a startup providing a Kickstarter-like platform for beauty products. I am the CEO of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Rubyroid Labs?

We are a collaborative beauty brand and have built a platform where women can submit ideas for new beauty products and vote on existing ones. We get a variety of submissions from regular women, bloggers, chemists, and product developers.

We had to build a website that could handle the data on the backend, help us put the products up for voting, and aggregate the votes. The concept behind our company is that we only launch products that our community has submitted and chosen. We're a crowd-sourced beauty platform in that sense.

SOLUTION

What was the scope of their involvement?

We came to Rubyroid with our concept and had them build it. Rubyroid was critical in helping us think through issues such as whether we should accept votes and pre-purchases in the initial phase and how the demand should be aggregated. We used Rubyroid to think through the more fundamental steps in the process; not only did they build the frontend and backend of our site, but they also helped determine what we should and shouldn't be built.

How did you come to work with Rubyroid Labs?

Rubyroid had worked with a friend who had a Ph.D. in engineering and was a rock star in his domain. He ended up selling his startup and had the greatest recommendations for Rubyroid. I didn't have an engineering background, so his recommendation carried a lot of weight.

How much have you invested with Rubyroid Labs?

This is confidential.

What is the status of this engagement?

We started building the beta version of the site in May 2015, launched the voting part in July, and the e-commerce section in October. We're continually refining the site using Rubyroid and learning from our interactions.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Rubyroid has been consistently reliable and responsive, which has been great, especially since we're working remotely.

In August 2016, we had our television network debut in a full-hour show. The station reaches million households, so we went from being a startup to a nationally-distributed company within months. Rubyroid made sure that everything would work well on the site and that we could handle the inbound traffic. It worked flawlessly with no issues.

How did Rubyroid perform from a project management standpoint?

I've worked with our project manager mainly. He is well-organized and able to handle the millions of things to do and fix when working with a website. I can always trust that he will take care of anything that I forward to him.

Rubyroid uses Redmine for project management. I can use the platform for logging issues and new projects, or I can simply email our project manager. There are multiple ways in which Rubyroid can take care of the work.

What did you find most impressive about Rubyroid Labs?

I appreciated Rubyroid's responsiveness and how on-the-ball they are. We are in communication regularly, and Rubyroid is integrated into our day-to-day operations. As a startup, we work with many third-party providers, including digital marketing agencies, our growth hacker, and suppliers. Rubyroid has been the most integrated agency with our team. They work as our in-house developer and simply happen to be located in Belarus.

Are there any areas Rubyroid Labs could improve?

I have no complaints.

What tips or recommendations could you share that might increase the likelihood of success with Rubyroid Labs?

Every team needs to find its groove. Working with a 13-hour time difference will mean that the work won't take place during US business hours. For me, this was frustrating at first but ended up being fantastic because Rubyroid is making changes when site traffic is low. Not being able to immediately request a button design or similar change can be a challenge, but logging in tasks and triaging them can make the collaboration work.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Rubyroid met deadlines.
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
    Sometimes we've needed to double-check the work, but this is par for the course.
  • 5.0 NPS
    Willing to refer
Verification

Clutch verification provides an additional layer of data to help you make the right purchasing decsion of business services. Learn more

Verification Level
Bronze
VERIFIED
Business Entity
Status
Active
Jurisdiction of Formation
Belarus
ID
192745341
Date of Formation
Dec 8, 2016
Client Reviews
VERIFIED CLIENT REVIEWS
13
OVERALL REVIEW RATING
5.0
Source
Clutch
LAST UPDATED
May 9, 2019