rtCamp

BACKGROUND

Please describe your company and your position there.

I'm the founder of a digital currency exchange. Our goal is to enable beginners to explore the world of digital currency investing.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire rtCamp, and what were your goals?

We were looking to upgrade our product from the MVP state to a stable version. This required a balance of rewriting certain sections entirely while upgrading others. All the while ensuring that the experience of the site remains unchanged to new customers and customers already on the platform.

SOLUTION

How did you select rtCamp and what were the deciding factors?

I worked with rtCamp on another project. That project involved transitioning from WordPress to headless Wordpress + Next. The levels of expertise, knowledge and empathy that they brought to that project was an eye-opener. After that experience, it was no contest. Given that our backend is built on Laravel, we knew that no one else that we could work with other than rtCamp.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

php/Laravel, Sql database, React and third party API integrations.

How many people from the rtCamp team worked with you, and what were their positions?

The team consisted of a Project Manager, Tech Lead and Engineer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They demonstrated a high level of engineering skill. For them, it was not just simply about the solution, it was about the quality of the solution and whether it's fit for purpose. They truly demonstrated the difference between programmers and engineers.

Describe their project management style, including communication tools and timeliness.

After walking them through the product roadmap, we had a kickoff for every new story/feature. This was an opportunity to understand the scope and clear any questions. After that we had weekly demos/catchups and regular communication on Slack.

What did you find most impressive or unique about this company?

They are not just skilled engineers, they also care about the company's success. They care about the quality of the output. it's not about getting it done and out the door so that they can move onto the next project. They are genuinely part of the team and are as invested in the success of the project and the company.

Are there any areas for improvement or something they could have done differently?

I can't think of a single thing.

BACKGROUND

Introduce your business and what you do there.

I’m a customer technology product manager for a retail company, and I’m in charge of anything that our customers interact with — anything related to technology experience. I’m also involved with a lot of innovative projects that are outside the norm of a typical e-commerce experience and anything that’s customer-facing outside of our existing websites.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with rtCamp?

We didn’t have developers on our team who had experience with WordPress so we were looking for a vendor who specialized in that.

SOLUTION

What was the scope of their involvement?

Our blogs sites and our corporate website were hosted on WordPress, and we chose to use that platform because it was very easy to develop and it lived externally from our e-commerce website. We also didn’t want to deal with a lot of complex coding. However, what we had was built on Legacy WordPress platforms. As a result, rtCamp helped us migrate to WordPress VIP so that we could merge all of our blog sites and other platforms.

Most recently, on one of our sites, the team created a lot of custom work for us, migrated all of our existing content, and updated our content to match the new look and feel of our site. They’re currently managing four WordPress sites for us. On top of that, they’re rotating through our backlog of updates and implementing UI enhancements.

What is the team composition?

We’re working with about six people from rtCamp, including their director, delivery manager, and 4–5 developers.

How did you come to work with rtCamp?

Our engineering manager worked with rtCamp before, and I took over the project from him two years ago. Since their team had done great work for us in the past, we wanted to continue working with them. We also chose rtCamp because they had a quick turnaround time, and they were an expert in working with WordPress. Our main goal was really to partner with a dedicated vendor who could support us with WordPress.

How much have you invested with them?

We’ve spent over $100,000.

What is the status of this engagement?

We began working together in December 2018, and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We love the look and feel of the site they’ve rebuilt for us. They take care of everything — from app development, site development, maintenance, and monitoring. Overall, the quality of their work is incredible, and I’ve not had any issues with anything they’ve delivered. We’re very happy with what they’ve done, and we plan on renewing our contract next month.

How did rtCamp perform from a project management standpoint?

They’re very easy to work with, and they’re responsive. We have biweekly meetings with them where they give us updates on our project’s status such as the work they’ve completed. More importantly, rtCamp is always available for us; even though they’re based offshore, they always respond whenever we have problems or questions.

In addition, as a product manager, I wear multiple hats so I appreciate that rtCamp has taken on all of the project management tasks related to our partnership. I like being able to just give them work, add items to the backlog, and work with them to prioritize milestones.

What did you find most impressive about them?

rtCamp has a fast turnaround, and they’re quick to give us estimates. They have pretty affordable services, too. Furthermore, they have great knowledge of the WordPress platform — I’m just amazed at how familiar they are with its capabilities and limitations, which allows us to know the possible enhancements we could make.

Are there any areas they could improve?

I can’t think of anything they can improve. 

Do you have any advice for potential customers?

Once you work closely with rtCamp, you’ll see the value of their team. They’re capable of understanding what you want your outcomes to be, and they’ll work side by side with you to come up with solutions.

BACKGROUND

Please describe your company and your position there.

I manage the company website and marketing initiatives.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire rtCamp, and what were your goals?

Without an in-house team to develop our WordPress site, rtCamp stepped in to launch, update and maintain our company website.

SOLUTION

How did you select this vendor and what were the deciding factors?

Unfortunately, I was not at the company at the time.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

WordPress and Gatsby, with many API integrations – such as SalesForce, HubSpot, Greenhouse, Google Analytics, Google Tag Manager, etc.

How many people from the vendor's team worked with you, and what were their positions?

Many, from project managers to developers, and some of the vendor's senior management.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The site served as a home base for our marketing engine, and was seamlessly integrated into our marketing tech stack, allowing us to grow, test, and refine our efforts.

Describe their project management style, including communication tools and timeliness.

Weekly meetings supplemented by day-to-day use of Slack and Monday.com for communication on ongoing projects.

What did you find most impressive or unique about this company?

The team's responsiveness and willingness to work very hard to meet deadlines are most impressive.

Are there any areas for improvement or something they could have done differently?

The team could benefit from adopting a strong timeline management tool.