rtCamp

BACKGROUND

Please describe your company and position.

I am a manager for Cox Automotive

Describe what your company does in a single sentence.

Cox Automotive is the only company in the world that offers a complete set of solutions for the automotive dealer.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire rtCamp to accomplish?

• Develop an interface to support implementation of new clients
• Easy to use

SOLUTION

How did you find rtCamp?

Already used across the business

Why did you select rtCamp over others?

Referred to me

How many teammates from rtCamp were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Offer a simplified retailer data gathering workflow for both retailers and the Esntial Motors
  team with a form-based solution
• Develop a WordPress site where the form-based solution can be provisioned along with
  necessary options; submitted data preview, data export to spreadsheets, auto-save
  capability for the partially filled forms, etc
• Facilitate out-of-the-box (default) WordPress features and training sessions to manage the
  WordPress site without developers intervention.

Deliverables:

• WordPress Custom Theme with 9 unique page templates
• Form-based Approach with necessary features● WordPress Out-of-the-box features in default
• Quality Assurance testing of the entire solution & the fixes, if any
• One online training session for the Esntial Motors admin team to manage the site, and
  content
• Form-based workflow demo
• Site Admin manuals
• Resolutions of issues reported during UAT by the Esntial Motors team
• Successful delivery of the site solution on the hosting platform
• 14 calendar days of free support for patches and bug fixes for the scoped solution

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Final delveiry of a tool that supports onboarding efforts of new clients.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

How they managed the project, organized and delivered iterations, and then the final project was top-notch. Very responsive to needs and adjsuted as needed, they provided adequate support and detailed guideance throughout. 

What was your primary form of communication with rtCamp?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Always hard working on different time zones, but this time I enjoyed it! Gave me time to review and then when I finished my day, I knew the next day I would have the necessary updates/changes made. 

Are there any areas for improvement or something rtCamp could have done differently?

No all is great~

BACKGROUND

Please describe your company and position.

I am the Director, User Experience of Cox Automotive

Describe what your company does in a single sentence.

Cox Automotive is the only company in the world that offers a complete set of solutions for the automotive dealer.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire rtCamp to accomplish?

• Migrate from Adobe Experience Manager to WordPress

SOLUTION

How did you find rtCamp?

• Referral
• Other Cox Automotive entities used rtCamp in the past.

Why did you select rtCamp over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from rtCamp were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Content & media migration from AEM to WordPress. Front-end development to retain the current visual design by creating WordPress theme with necessary Gutenberg blocks and Custom Post Types required to support the Manheim content. Create necessary unique page templates focused on marketing and editorial requirements. 

Ensure all the redirects are handled properly across the website to keep intact the SEO. WordPress Theme Development based on current designs & new designs for location pages. In addition, create/support the Content Architecture, CMS Feature Development, QA/Testing and UAT Fixes, Training for the Manheim team on WordPress and this specific implementation, Deployment of the site on WordPress VIP platform, and Post launch support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Entire project was delivered on time and on budget. All exist content from the legacy platform to WordPress was migrated successfully. Enabled the Cox Automotive team to more effectively manage the CMS without a lot of heavy lifting from the core engineering staff keeping them focused on larger initiatives. Cost savings from previous platform to WordPress is substantial.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everyone at rtCamp was great to work with. Communication was top-notch. Everything was delivered on time or better, at at exceptional quality. The rtCamp was extremely responsive to our needs.

What was your primary form of communication with rtCamp?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Delivered exceptional quality, communication, project management, people, and more all for a great value.

Are there any areas for improvement or something rtCamp could have done differently?

Everything was perfect.

BACKGROUND

Please describe your company and position.

I am the Product Manager of Grist

Describe what your company does in a single sentence.

Grist is a nonprofit, independent media organization dedicated to highlighting climate solutions and uncovering environmental injustices.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire rtCamp to accomplish?

• Strengthen the security measures of the website to protect against potential cyber threats and vulnerabilities, safeguarding sensitive data and ensuring the integrity of the platform.
• Perform website development duties as our main tech. stack for all content related projects and requests.
• Perform implementation and support for misc. tasks related to different online service/software vendors.
• Improve the performance of Grist's website by addressing issues such as slow page load times and outdated plugins, ensuring a smooth and efficient user experience.
• Enable the implementation of Grist's editorial vision by developing custom in-content visualizations, special features, and interactive elements that align with their storytelling approach and engage their audience effectively.
• Offer continuous support and consultancy services to address technical issues, guide feature development, and ensure the seamless operation of the website on a day-to-day basis.

SOLUTION

How did you find rtCamp?

Referral

Why did you select rtCamp over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned
• WordPress VIP partner

How many teammates from rtCamp were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1. Custom Feature Development: 
   • Developing custom in-content visualizations, special features, and interactive elements to align with Grist's editorial vision and enhance the storytelling experience for users. 
   • Implementing complex requirements and tight deadlines for special projects, ensuring timely delivery and seamless integration with existing website functionalities. 
2. Proactive Maintenance and Support: 
   • Regular updates and maintenance of the WordPress core, plugins, and themes to ensure the latest security patches, features, and enhancements are implemented. 
   • Monitoring and addressing vulnerabilities, security threats, and performance issues to maintain a secure and efficient website environment. 
   • Providing ongoing technical support and troubleshooting to address any issues or concerns that arise, ensuring the smooth operation of the website. 
3. Website Infrastructure Optimization: 
   • Streamlining the codebase and backend infrastructure of the website to reduce complexity, enhance performance, and improve maintenance processes. 
   • Providing documentation for features built and maintained by rtCamp to reduce confusion in the backend and empower Grist's editorial team to manage content effectively. 
4. Digital Consultancy: 
   • Providing consultancy and guidance on ongoing features, technical requirements, and optimization strategies to support Grist's long-term objectives and business goals. 
   • Collaborating closely with Grist's team to capture the essence of their editorial vision and translate it into actionable engineering items and features that add value to their articles and special projects.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Streamlined Codebase: We had a bloated codebase since the redesign of our website by another vendor. rtCamp helped streamlined the codebase, reducing complexity and optimizing the website's infrastructure.
2. Increased Publishing Flexibility: Grist gained freedom in terms of publishing direction with rtCamp's support, indicating improved efficiency and flexibility in managing their content. They were able to create different content types and templates within WordPress for ease of use by our editors. 
3. Consistent Availability and Support: Grist appreciates rtCamp's consistent availability and responsiveness, indicating reliable support and timely assistance for last-minute projects and tasks.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

More often than not, rtCamp has excelled at meeting deadlines, especially when they're short notice. Whether a product request had ample planning, or was laid out a few days before an intended launch, rtCamp has moved mountains for us and allowed us to have engaging, animated, and award winning story features on our site.

What was your primary form of communication with rtCamp?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their willingness to work hard and get things done in short notice is something that you don't see everywhere. We have yet to miss a publish date and always come up with ways to ensure our editorial workflow isn't impeded. They are also extremely proactive, as well as quick to respond. Lastly, they have a great culture; every member we've worked with at rtCamp has been great to talk to. No one on Grist's side would have anything negative to say.

Are there any areas for improvement or something rtCamp could have done differently?

In all honesty, not really. rtCamp is a well-rounded organization that checks all the boxes when looking for a website development vendor. Over the last 3 years+ of our collaboration, we continue to improve the way we work together, and learn from every obstacle that comes at us.

BACKGROUND

Please describe your company and position.

I am the Director of Cox Automotive

Describe what your company does in a single sentence.

Transforming the way the world buys, sells, owns and uses vehicles.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire rtCamp to accomplish?

• Giving the website a refreshed look; dealer.com by translating the new designs into the frontend to optimize the lead generation effort
• Achieving consistency across all the web properties of dealer.com and the microsites.
• Support all the retail sites through the managed services engagement with their evolving development and maintenance needs

SOLUTION

How did you find rtCamp?

Referral

Why did you select rtCamp over others?

• High ratings
• Good value for cost
• Referred to me

How many teammates from rtCamp were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Front End Development: 

• Building a custom theme based on unique layouts finalized by Dealer.com. 
• Implementing new designs provided by Dealer.com. 
• Replicating these designs across all website and microsite pages. 
• Ensuring consistency throughout by matching fonts, typography, and button styles to the new designs. 
• Website launch on the WordPress VIP platform 
• Custom feature development 
• Post Launch Managed Support and Growth Services to support Cox Automotive Retail brands that include activities such as, 
  • Digital Technology Consulting 
  • Ongoing development, coding and engineering solutions needed for feature development, creating proof of concepts, and any scheduled tasks 
  • Quality assurance such as the functional, UI and responsive testing, writing usability and acceptance tests for all new features, identifying bugs and documenting test results. 
  • Ongoing Platform and plugin updates, ensuring smooth site operations and managed bug fixes.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Created a foundation for the Cox Automotive’s plan for the brand consolidation and the consistency for the future

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They have a dedicated project manager and backup for when our primary POC is out of pocket. They do deliver items on time and are very responsive and proactive.

What was your primary form of communication with rtCamp?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I'm impressed by rtCamp's great combination of value and quality of deliverables.

Are there any areas for improvement or something rtCamp could have done differently?

n/a

BACKGROUND

Please describe your company and your position there.

I'm the founder of a digital currency exchange. Our goal is to enable beginners to explore the world of digital currency investing.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire rtCamp, and what were your goals?

We were looking to upgrade our product from the MVP state to a stable version. This required a balance of rewriting certain sections entirely while upgrading others. All the while ensuring that the experience of the site remains unchanged to new customers and customers already on the platform.

SOLUTION

How did you select rtCamp and what were the deciding factors?

I worked with rtCamp on another project. That project involved transitioning from WordPress to headless Wordpress + Next. The levels of expertise, knowledge and empathy that they brought to that project was an eye-opener. After that experience, it was no contest. Given that our backend is built on Laravel, we knew that no one else that we could work with other than rtCamp.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

php/Laravel, Sql database, React and third party API integrations.

How many people from the rtCamp team worked with you, and what were their positions?

The team consisted of a Project Manager, Tech Lead and Engineer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They demonstrated a high level of engineering skill. For them, it was not just simply about the solution, it was about the quality of the solution and whether it's fit for purpose. They truly demonstrated the difference between programmers and engineers.

Describe their project management style, including communication tools and timeliness.

After walking them through the product roadmap, we had a kickoff for every new story/feature. This was an opportunity to understand the scope and clear any questions. After that we had weekly demos/catchups and regular communication on Slack.

What did you find most impressive or unique about this company?

They are not just skilled engineers, they also care about the company's success. They care about the quality of the output. it's not about getting it done and out the door so that they can move onto the next project. They are genuinely part of the team and are as invested in the success of the project and the company.

Are there any areas for improvement or something they could have done differently?

I can't think of a single thing.

BACKGROUND

Introduce your business and what you do there.

I’m a customer technology product manager for a retail company, and I’m in charge of anything that our customers interact with — anything related to technology experience. I’m also involved with a lot of innovative projects that are outside the norm of a typical e-commerce experience and anything that’s customer-facing outside of our existing websites.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with rtCamp?

We didn’t have developers on our team who had experience with WordPress so we were looking for a vendor who specialized in that.

SOLUTION

What was the scope of their involvement?

Our blogs sites and our corporate website were hosted on WordPress, and we chose to use that platform because it was very easy to develop and it lived externally from our e-commerce website. We also didn’t want to deal with a lot of complex coding. However, what we had was built on Legacy WordPress platforms. As a result, rtCamp helped us migrate to WordPress VIP so that we could merge all of our blog sites and other platforms.

Most recently, on one of our sites, the team created a lot of custom work for us, migrated all of our existing content, and updated our content to match the new look and feel of our site. They’re currently managing four WordPress sites for us. On top of that, they’re rotating through our backlog of updates and implementing UI enhancements.

What is the team composition?

We’re working with about six people from rtCamp, including their director, delivery manager, and 4–5 developers.

How did you come to work with rtCamp?

Our engineering manager worked with rtCamp before, and I took over the project from him two years ago. Since their team had done great work for us in the past, we wanted to continue working with them. We also chose rtCamp because they had a quick turnaround time, and they were an expert in working with WordPress. Our main goal was really to partner with a dedicated vendor who could support us with WordPress.

How much have you invested with them?

We’ve spent over $100,000.

What is the status of this engagement?

We began working together in December 2018, and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We love the look and feel of the site they’ve rebuilt for us. They take care of everything — from app development, site development, maintenance, and monitoring. Overall, the quality of their work is incredible, and I’ve not had any issues with anything they’ve delivered. We’re very happy with what they’ve done, and we plan on renewing our contract next month.

How did rtCamp perform from a project management standpoint?

They’re very easy to work with, and they’re responsive. We have biweekly meetings with them where they give us updates on our project’s status such as the work they’ve completed. More importantly, rtCamp is always available for us; even though they’re based offshore, they always respond whenever we have problems or questions.

In addition, as a product manager, I wear multiple hats so I appreciate that rtCamp has taken on all of the project management tasks related to our partnership. I like being able to just give them work, add items to the backlog, and work with them to prioritize milestones.

What did you find most impressive about them?

rtCamp has a fast turnaround, and they’re quick to give us estimates. They have pretty affordable services, too. Furthermore, they have great knowledge of the WordPress platform — I’m just amazed at how familiar they are with its capabilities and limitations, which allows us to know the possible enhancements we could make.

Are there any areas they could improve?

I can’t think of anything they can improve. 

Do you have any advice for potential customers?

Once you work closely with rtCamp, you’ll see the value of their team. They’re capable of understanding what you want your outcomes to be, and they’ll work side by side with you to come up with solutions.

BACKGROUND

Please describe your company and position.

I am the Head of Technology of Indian Express

Describe what your company does in a single sentence.

Online Media Company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire rtCamp to accomplish?

• Code Review
• Development Projects

SOLUTION

How did you find rtCamp?

Referral

Why did you select rtCamp over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit

How many teammates from rtCamp were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Code Review
• Web Development
• Server Support

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Fast Delivery of Project Due to Highly trained Code Reviewer of WordPress VIP Standard
• Trainder developers which reduces the rework due to code rejection from code reviewer or VIP

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, They delivered every projects on time or before time with Proper Coding Standards. They always provide the best solution for any problem.

What was your primary form of communication with rtCamp?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• Cost Effective as compare to other Vendors
• Quality and Timely delivery of Projects

Are there any areas for improvement or something rtCamp could have done differently?

We are working together from last 8 yrs, I like their straightforwardness but this might be impacting their bussiness

BACKGROUND

Please describe your company and position.

I am the Product Manager - Growth Marketing of Scripbox

Describe what your company does in a single sentence.

Digital Wealth Managers

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire rtCamp to accomplish?

• Wordpress CMS integration and handling

SOLUTION

How did you find rtCamp?

• Online Search
• Referral
• Other

Why did you select rtCamp over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from rtCamp were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Handle the end-to-end management of the Wordpres CMS for us
• Optimise the Wordpress led website content for SEO and google best practises
• Keep us up to date with the industry relevant trends
• Resolve all the technical issues with seamless adeptness and on priority
• Consistent availability and 24*7 support for any ad hoc issues or urgent tasks

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Compliance of all wordpress related webpages with Google Core Web Vital Scores
• Negligible performance breakdown
• Strong adherance to designated timelines for completion fo the work

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Project Management is one of their major strengths.
• Adequate allotment of resources, with well thought effort estimation and alsomt 95% adherance to stipulated timelines for the tasks or projects.

What was your primary form of communication with rtCamp?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The rtCamp team is quite responsive and responsible for the undertaken objectives with adeptness around technical SEO and Wordpress CMS management

Are there any areas for improvement or something rtCamp could have done differently?

NA

BACKGROUND

Please describe your company and position.

I am the Marketing of Cox Automotive

Describe what your company does in a single sentence.

Transforming The Way The World Buys, Sells, Owns And Uses Vehicles

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire rtCamp to accomplish?

• Improve website Core Web Vitals by ~2X.
• Improve time-to-market by 50%
• Improve ROI

SOLUTION

How did you find rtCamp?

Referral

Why did you select rtCamp over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from rtCamp were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The goal was a seamless transition to WordPress that maintained the original website's design and protected SEO performance, with UI/UX improvements planned for after the migration. The project involved a detailed analysis of the current website's structure, content types, and taxonomies to map and organize data for the migration, which included automated scripts and manual adjustments for specific cases.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

rtCamp migrated one of our Mobility website from Drupal CMS to a WordPress VIP multisite environment and improved website Core Web Vitals by ~2X. The transition also embraced the potential of the Gutenberg full site editor for content management, aiming to simplify the process and reduce learning time for users. This included customized editorial training to facilitate smooth onboarding. 
The migration not only preserved SEO through careful handling of meta data and URL structures but also doubled the site's performance metrics as measured by Core Web Vitals. The project culminated in the deployment of the website within the WordPress VIP Multisite environment ensuring compliance and budget efficiency.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

rtCamp’s remarkable Drupal to WordPress migration, completed in just a few weeks, was a game-changer for us. The communication was consistent and clear.

What was your primary form of communication with rtCamp?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stands out about rtCamp's approach to the migration and web development is their comprehensive and user-centric strategy. The ability to transition from Drupal to WordPress without disrupting the existing site's design or SEO performance demonstrates a high level of technical proficiency and attention to detail. rtCamp employed a combination of automated scripts for bulk migration and manual adjustments for specific, complex cases. Their balanced approach ensured efficiency while maintaining quality and accuracy in data transfer. 
Doubling the site's performance metrics through optimization and careful migration planning is a significant achievement. This improvement contributes to better user experiences and positively impact SEO. The migration into an existing WordPress VIP Multisite environment was executed with careful planning to ensure global compliance and budget efficiency for us. This level of strategic foresight in deployment shows a deep understanding of enterprise-level requirements. 
Overall, rtCamp’s meticulous approach to the project—from planning through training and final deployment—demonstrates a strong commitment to delivering high-quality results that not only meet but exceed our expectations.

Are there any areas for improvement or something rtCamp could have done differently?

Extending the duration and depth of post-migration support to monitor the site's performance over a longer period could help in identifying unforeseen issues that only become apparent under regular operational conditions. Continuous performance and SEO monitoring can provide valuable insights and quicker resolutions to any emerging problems.

BACKGROUND

Please describe your company and your position there.

I manage the company website and marketing initiatives.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire rtCamp, and what were your goals?

Without an in-house team to develop our WordPress site, rtCamp stepped in to launch, update and maintain our company website.

SOLUTION

How did you select this vendor and what were the deciding factors?

Unfortunately, I was not at the company at the time.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

WordPress and Gatsby, with many API integrations – such as SalesForce, HubSpot, Greenhouse, Google Analytics, Google Tag Manager, etc.

How many people from the vendor's team worked with you, and what were their positions?

Many, from project managers to developers, and some of the vendor's senior management.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The site served as a home base for our marketing engine, and was seamlessly integrated into our marketing tech stack, allowing us to grow, test, and refine our efforts.

Describe their project management style, including communication tools and timeliness.

Weekly meetings supplemented by day-to-day use of Slack and Monday.com for communication on ongoing projects.

What did you find most impressive or unique about this company?

The team's responsiveness and willingness to work very hard to meet deadlines are most impressive.

Are there any areas for improvement or something they could have done differently?

The team could benefit from adopting a strong timeline management tool.