We're your Salesforce development partners in growth. Start integrating innovations into your business processes to stay ahead of the curve today!
Our approach is simple:
We're all about delivering exceptional customer service, and we're not happy until you are. Our 🌎expertise extends to working with startups and enterprises across Europe, the US, and the UK.
250+ solutions delivered
50+ skilled engineers with certificates in Sales& CPQ, Service, FSL, etc.
Plan automation strategy for your industry:
Automotive
Manufacturing
Energy & Utilities
Logistics
Telecom-s
Retail
Travel & Hospitality
Education
check all industries like yours on our website
Score the maximum value from CRM Automation:
Salesforce Implementation & Customization
Build and customize your Salesforce to get the most benefit from it.
Salesforce Health Check & Quality Assurance
Assess your Salesforce implementation and integration with your business processes and apply best practices.
App Integration
Build your company software infrastructure to have 360 views of everything.
Migration to Salesforce
Help you start working in Salesforce effectively by migrating data from legacy to Salesforce.
On-going Salesforce Support packages
Take care of your Salesforce implementation and help you to support your system.
AppExchange Product Development
Refers to creating, building, and launching applications that can be sold on Salesforce's AppExchange platform. The process includes designing, coding, testing, deploying, and promoting the app to potential customers.
Our Salesforce Cloud expertise:
Sales Cloud (CPQ & Billing)
Field Service Lightning
Vlocity
Experience Cloud
Marketing Cloud Automation
Integrations (Jitterbit, Mulesoft, Salesforce Connect), etc.
Min project size
$5,000+
Hourly rate
$50 - $99 / hr
Employees
50 - 249
Locations
Warszawa, Poland
Year founded
Founded 2019
1 Locations
Warszawa , Poland
No have been added yet...
Pricing Snapshot
Min. project size
$5,000+
Avg. hourly rate
$50 - $99
/hr
Rating for cost
4.8
/5
What Clients Have Said
Routine Automation offers competitive pricing and good value for cost, as noted by clients. Projects typically involve small teams of 2-10 employees, with costs mentioned ranging from €23,000 per month for ongoing support to various unspecified project budgets fitting client budgets.
Routine Automation has built strong, ongoing relationships with their clients, acting as trusted partners. Their dedication to understanding client needs and delivering impactful solutions fosters long-term collaborations.
Collaborative and Proactive Approach
Routine Automation stands out for their collaborative approach, working seamlessly with in-house teams. Their proactive communication and regular updates ensure alignment with business objectives, making them a valuable partner.
Efficient Problem Solving
The team is adept at identifying and solving process issues, which contributes to successful project outcomes. Clients appreciate their ability to propose better solutions and streamline operations effectively.
Excellent Communication Skills
Routine Automation is praised for their exceptional communication skills. Clients highlight their responsiveness and ability to adjust to changing requirements, ensuring a smooth workflow and successful project outcomes.
High-Quality Deliverables
Clients frequently commend the high quality of deliverables provided by Routine Automation. Their work is often ready for immediate use, requiring minimal rework, which speaks to their commitment to quality and client satisfaction.
Potential Ethical Concerns
One client mentioned ethical concerns related to the vendor's Belarusian origin, which may affect business decisions. This is not a reflection on Routine Automation's performance but rather external geopolitical factors.
"They're true consultants that listen to requirements and provide productive feedback."
Jul 21, 2020
CEO & Founder, Trigerz.io
Ash Makwana
Verified
Other industries
London, England
1-10 Employees
Online Review
Verified
Routine Automation conducted a comprehensive review of the MVP of a Salesforce solution. They audited the code, security, and UX/UI design before recommending fixes. They also provided a future roadmap.
While it's too early to report on results, Routine Automation was efficient in documenting their information. They communicated well, providing additional support throughout the project.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the CEO and founder of Trigerz.io a native Salesforce application that analyse sales user behaviors which uses AI and push notification to improve overall sale performance and create coaching plans.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Routine Automation?
The goal for this project is to understand what are the development consideration that need to take place as the product moves from an MVP to a full product launch.
SOLUTION
How did you select this vendor?
The selection was done by review past work completed and by reviewing a clear proposal.
Describe the project in detail.
The project was to evaluate and provide a comprehensive review of a Salesforce application
Review existing application
code
design
UX/UI
security
Provide a report of the above
issues
recommendations
Future road-map
make recommendation on how the application can scale e.g integrating with Einstein, other SF applications or improving workflow.
What was the team composition?
I had a 1 to 1 relationship and reporting line with Pavel, who was extremely helpful and informative throughout the review.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
We are still working on the next stage so do not have anything to present here.
How effective was the workflow between your team and theirs?
The communication and documented information provided was extremely efficient and effective.
What did you find most impressive about this company?
The communication, the additional support and advise that was provided throughout the project. Pavel and his team are not just order takers, but they're true consultants that listen to requirements and provide productive feedback.
Are there any areas for improvement?
None.
RATINGS
5.0
"I will be more than happy to use them again and look forward to building out the stages of our app."
Quality
5.0
Service & Deliverables
"Very happy with the quality of their assessment of our application."
Schedule
5.0
On time / deadlines
"Easy to do and very flexable"
Cost
5.0
Value / within estimates
"Fair price for the work carried out."
Willing to Refer
5.0
NPS
"Very likely
Salesforce Consulting & Development for Automobile Retailer
Other IT Consulting and SI
Confidential
Oct. 2019 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The developer is the best we’ve had."
Jun 3, 2020
CTO, InstaMotion Retail GmbH
Pavlo Voznenko
Verified
Automotive
Germany
51-200 Employees
Phone Interview
Verified
An automobile e-commerce company uses Routine Automation to assist with their Salesforce CRM. The developer manages the CRM, installs new features, and provides consultation services.
Routine Automation delivers high-quality work quickly. Their organized approach complemented their professional management style. Their flexibility is also noteworthy. Customers can expect a new extension of their team when working with Routine Automation.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the CTO of InstaMotion, an e-commerce company that sells and delivers automobiles to our customers with financial registration and other services.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Routine Automation?
For managing our customers and our relationship with dealers, we use Salesforce as our primary CRM tool. We needed Routine Automation to develop and work with Salesforce development.
SOLUTION
What was the scope of their involvement?
We have a dedicated developer that’s based in Minsk. She’s an Apex developer that helps with consulting if we need to install or set up new models or plugins. She also helps out when we need to change the flow of Salesforce.
Recently, they implemented a live chat omnichannel for working with customers. The customers will have a chat solution that is then downloaded into our history of leads. They can talk with a salesperson through Salesforce.
We have wireless channels because one part is when the customer comes as a lead, and there’s a point where the lead is converted to an opportunity. After the customer pays to buy a car, the second part of the process begins with car registration. We need to get all the financial information and find a partner to deliver the car. Salesforce has been a core tool in our business for managing all those relationships.
There’s a specific flow with a lot of automation that’s triggered by Salesforce, but it depends on which stage the customer is, like sending the information to the delivery partner or receiving information from the registration partners and updating their Salesforce profile.
What is the team composition?
We work with the one developer.
How did you come to work with Routine Automation?
The salesperson that connected me with Routine Automation worked with me at another company. When I joined InstaMotion, we needed help with our current setup, and the managing director of Routine Automation was working for another company at the time.
We hired them to do the assessment of the setup, and he assessed us. Later on, he split and created his own company. We decided to partner with him and work with his developers.
What is the status of this engagement?
Our engagement with Routine Automation started in October 2019.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
We plan on continuing our engagement with them. The developer is the best we’ve had.
Last year, we also worked with another provider for Salesforce, and it speaks to their work as we’re now only working with Routine Automation. Compared to others, they’re not the least expensive. But the amount of work, how fast the work is delivered, and the fact that it doesn’t require any rework speaks to the quality.
How did Routine Automation perform from a project management standpoint?
The developer keeps us organized and updated. She’s part of our team. We have our own onsite project manager who manages the Salesforce team and the other team. It’s one cross-functional team with Salesforce capabilities.
What did you find most impressive about them?
In our case, it’s the quality of delivery. It’s high-level.
Are there any areas they could improve?
For now, I don’t see any areas, but I think they’ve improved a lot.
Do you have any advice for potential customers?
Try them. Get in contact with Routine Automation and see for yourself. It worked for me. While I don’t know if it will work for others, I think they’re flexible enough to help anyone out.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
"It’s good quality for the money and the best we have had."
Cost
5.0
Value / within estimates
"I think it’s fair. We can find cheaper, but you get what you pay for. In this case, they’re great."
Willing to Refer
5.0
NPS
"I’ve recommended them to other companies.
Pardot Setup & Automation for Salesforce Consulting Firm
Email Marketing
$50,000 to $199,999
Jan. 2022 - May 2023
5.0
Quality
4.5
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
"The responsiveness of the project members was exceptional."
May 11, 2023
Partner, Salesforce Consulting Firm
Anonymous
Verified
Other industries
Austin, Texas
11-50 Employees
Online Review
Verified
Routine Automation provided Pardot setup and automation services for a Salesforce consulting firm.
Routine Automation has delivered the outputs on time, though the client is still in the process of onboarding. The vendor impressed the client with their responsiveness and efficiency. They also kept in touch with the client through email, messaging apps, and virtual meetings.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Partner of an education company
Describe what your company does in a single sentence.
Salesforce consulting
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Routine Automation to accomplish?
Pardot Setup and Automation
SOLUTION
How did you find Routine Automation?
Online Search
Why did you select Routine Automation over others?
High ratings
Pricing fit our budget
Good value for cost
How many teammates from Routine Automation were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Pardot setup and automation
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
None quite yet. We are still in the process on onboarding
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Yes, project work was delivered on time and efficiently.
What was your primary form of communication with Routine Automation?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
The responsiveness of the project members was exceptional.
Are there any areas for improvement or something Routine Automation could have done differently?
none at the time
RATINGS
5.0
Quality
4.5
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Salesforce Development for Online Gambling Company
Custom Software DevelopmentDigital Strategy
$10,000 to $49,999
Oct. 2022 - Oct. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Everything worked as designed."
Apr 13, 2023
Salesforce Administrator, Online Gambling Company
Clement DB
Gaming
Malta
1,001-5,000 Employees
Online Review
Routine Automation helped an online gambling company develop a Salesforce platform and work on other tasks.
Routine Automation delivered the Salesforce platform, and it worked as designed. The vendor completed the project on time, responded promptly to the client's queries, reacted quickly to their needs, and communicated via email. They were also knowledgeable, friendly, and easy to work with.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Salesforce Administrator of an online gambling company.
Describe what your company does in a single sentence.
i-gaming
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Routine Automation to accomplish?
Salesforce Development
Salesforce expertise
SOLUTION
How did you find Routine Automation?
Referral
Why did you select Routine Automation over others?
Pricing fit our budget
Good value for cost
Referred to me
What was the size of Routine Automation’s team?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Salesforce developments and tasks
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
not really measurable, but everything worked as designed
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They deliver on time and answer on time.
What was your primary form of communication with Routine Automation?
Email
Messaging App
What did you find most impressive or unique about this company?
Fast-reaction, very knowledgable and very friendly/easy to work with.
Are there any areas for improvement or something Routine Automation could have done differently?
No
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Custom Software Dev for Salesforce Consultancy
Custom Software DevelopmentOther Application Development
$50,000 to $199,999
June 2022 - Ongoing
4.5
Quality
5.0
Schedule
5.0
Cost
4.5
Willing to Refer
5.0
"They were super helpful and responsive to requests and always keen to help and assist."
Mar 15, 2023
Project Delivery Manager, Salesforce Consultancy
Gary Freeman
Verified
Business services
Cheltenham, England
11-50 Employees
Online Review
Verified
Routine Automation provides outsourced development for a salesforce consultancy. Mainly, the team conducts salesforce administration and development.
Routine Automation has adequately delivered the project to the client's expectations. The vendor ensures effective communication, daily calling and updating the client. The service provider's helpful attitude, responsiveness, and enthusiasm are hallmarks of their work.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Project Delivery Manager of a Salesforce Consultancy
Describe what your company does in a single sentence.
Salesforce Consultancy
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Routine Automation to accomplish?
Outsourced Development
SOLUTION
How did you find Routine Automation?
Other
Why did you select Routine Automation over others?
Great culture fit
Company values aligned
What was the size of Routine Automation’s team?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Salesforce administration and development
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Development against requirements
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Daily calls and updates, time estimates when required, time tracking against requirements.
What was your primary form of communication with Routine Automation?
Virtual Meeting
Email
Messaging App
What did you find most impressive or unique about this company?
They were super helpful and responsive to requests and always keen to help and assist.
Are there any areas for improvement or something Routine Automation could have done differently?
None currently
RATINGS
4.5
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
Technical Architecture Design for Consulting Firm
Custom Software Development
$50,000 to $199,999
Jan. 2020 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They are excellent and helpful."
Nov 29, 2021
Managing Director, Consulting Company
Anonymous
Verified
Other industries
Dublin, Ireland
11-50 Employees
Online Review
Verified
A consulting firm is working with Routine Automation for technical architecture design and development.
Routine Automation is a helpful partner who's still working on the project. They're using an agile methodology, fulfilling the requirements. Overall, the team has secured an ongoing partnership because of their flexibility.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the MD of a consulting firm
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Routine Automation, and what were your goals?
Ongoing technical architecture design and integration development
SOLUTION
How did you select this vendor and what were the deciding factors?
Good communication, reasonable rates and capability.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
Ongoing technical architecture design and integration development
How many people from the vendor's team worked with you, and what were their positions?
5 people - Project Managers, Technical Architect, Developers
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
They are excellent and helpful.
Describe their project management style, including communication tools and timeliness.
Agile style. Very flexible and good results.
What did you find most impressive or unique about this company?
They act as a partner for us so we work with them on an ongoing basis.
Are there any areas for improvement or something they could have done differently?
No.
RATINGS
5.0
"Great working with them."
Quality
5.0
Service & Deliverables
"Really good"
Schedule
5.0
On time / deadlines
"Easy to work with"
Cost
5.0
Value / within estimates
"Good value for money"
Willing to Refer
5.0
NPS
"Yes - definitely
Outsourced Consulting for Salesforce Partner
Other IT Consulting and SI
$50,000 to $199,999
Sep. 2019 - Ongoing
5.0
Quality
4.5
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
"All consultants are very driven and excel at what they do."
Jul 9, 2020
MD, Salesforce Partner
David Kunze
Verified
Business services
Berlin, Germany
1-10 Employees
Online Review
Verified
Routine Automation has provided Salesforce development and consulting for a Salesforce partner. They helped the client construct their technical infrastructure to better serve third-party customers.
Routine Automation has delivered great work. They maintained excellent communication and great flexibility. They proved to be hard-working individuals who are results-driven and talented. There aren't any areas for improvement to suggest.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
MD of Valuent GmbH, a Salesforce Partner.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Routine Automation?
Salesforce Development and Consulting
What were your goals for this project?
Develop excellent technical infrastructure for our clients.
SOLUTION
How did you select this vendor?
Long standing trusting relationship with Pavel Klochkov, the Lead Architect of Routine Automation.
Describe the project in detail.
RA is supporting us on various projects with our clients, providing development and solution design support.
What was the team composition?
We typically involve 3-5 ft staff of RA ongoing on our projects. Mainly senior developers and consultants.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
Very good impression.
How effective was the workflow between your team and theirs?
Very smooth communication and flexible approaches. Very hard working
What did you find most impressive about this company?
All consultants are very driven and excel at what they do.
If you’re not seeing exactly what you need here, send this company a custom message.
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