We deliver unparalleled solutions.
At Rootstack, we strive for excellence every step of the way. We provide high-quality technology and software outsourcing services and create outstanding digital experiences. Together with an expert team of creatives and engineers, we help companies in Latin America, the United States and Canada, like Hyundai, Caterpillar, Heineken, WPP, Global Bank and The Vitamin Shoppe.
Immersed in a world that changes at breakneck speed, we work with the latest technologies and methodologies and offer custom-made solutions so that our +200 global clients obtain effective results and become digital leaders.
Our company is integrated by highly qualified professionals, and we have +10 years of experience building ecosystems of solutions that revolutionize every business and transform it from its core. We want to promote comprehensive digital transformations that have an impact on the world around us, across all industries. We know how to optimize their customer experiences and improve the efficiency of their processes through strategy, consulting, and world-class engineering incorporated into our software outsourcing services.
At Rootstack, we are passionate about what we do, and we share a culture based on active teamwork and collaboration to be able to innovate continuously and offer exceptional results, always.
2 Languages
- English
- Spanish
4 Timezones
- EST
- CST
- MST
- PST
headquarters
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Hato Pintado Street Martin Luther King (IPA). House#10. Hato Pintado, Panama City.Panamá,Panama
other locations
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Complex Route N. Calle 67 52-20 Tower A. Office 3033. Medellín.Medellín 050010Colombia
Web Dev for Bank
the project
"The agility, knowledge, and versatility of the team were very impressive."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
Administradora de Proyectos
For what projects/services did your company hire Rootstack, and what were your goals?
We hired Rootstack to migrate our account credentials on Drupal
How did you select this vendor and what were the deciding factors?
We chose Rootstack because of their experience in the bank and financial sector, so they knew what a bank of a website needed to have in terms of backend configuration. Also they already knew how Drupal works and we needed this technology to migrate the website.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
Our company needed to migrate all the data, website features, and sensitive information from the Database connected to Drupal so everything would be reflected in the new account. Rootstack created the profile users as webmaster, made a backup of the information, and migrated all the factors to replicate the operation and interface in the new Drupal account and Acquia hosting. A new Drupal library plugin was added so our Marketing team could have detailed visibility on the users, time on page, visits, and technical performance of their overall website.
How many people from the vendor's team worked with you, and what were their positions?
Two Rootstack developers, a Project Manager, and an internal QA from our company participated in this project.
Can you share any measurable outcomes of the project or general feedback about the deliverables?
It was a clean migration, the expectations of the vice presidency were met and it was a successful project
Describe their project management style, including communication tools and timeliness.
We had technical work sessions, we had scheduled tasks, both teams participated in the meetings and their were organized to meet deadlines
What did you find most impressive or unique about this company?
The agility, knowledge, and versatility of the team were very impressive. The know-how experience is well perceived
Are there any areas for improvement or something they could have done differently?
Maintain the standard and good disposition, do not lower the quality in the service in the future
Focus
Portfolio
Atlas Bank, Waterway, Luxury Road Magazine, Sura, Artecasa, Canon, Heineken, UniBank, Banco Universal, Banvivienda, UniBank, CAT, IKTINUS, United Nations, LG, Aliss, Stow It, Ensa, Tropigas, IOM, Grada, Credicorp Bank, Smithsonian Institution
Project with Panamerican World
Challenge:
At Rootstack, a team of expert web developers is always ready to solve the needs of the companies that approach us. In the case of Panamerican World, the head of this news company needed the creation of a modern and functional website, full of components that would allow it, on the one hand, to display textual content and, on the other, to enrich navigation with video modules, photographs, and social networks.
Our Solutions:
We love challenges. For this reason, we supported Panamerican World in the development of their first website, helping them with the design of this, as well as with the implementation of a robust and widely functional CMS, fully adjusted to their business and editorial requirements.
We developed this first version of the site in Drupal, an open-source CMS that has the particularity of adjusting to any need a company has, regardless of the area in which it operates, be it a communication company or e-commerce. Our web developers implemented a robust content publishing system, which offered a user moderation system: it allowed to create a profile of editors, who were authorized to publish the articles uploaded to the CMS by the basic profiles of the platform.
The website had several sections or categories that allowed administrators to define the content according to their area. The layout had a featured news component, which could be changed to suit the editorial needs of the website through a simple function in the CMS. This type of functionality gave the option of customizing the website, displaying tailored content on the Homepage.
Since Panamerican World is a website aimed at a wide audience, we developed a multi-language platform, being available in both Spanish and English. Likewise, a geolocation functionality was implemented, which allowed segmenting the contents according to the IP and the origin of the user who entered this web page.
Minfo KYC website and mobile app
About Minfo KYC
Today, many companies are interested in automating data to streamline processes within a company, improving workflow, and at the same time, raising the quality of customer service. This is the main objective of platforms such as Minfo KYC, to be a solution for companies and institutions that need to verify and validate the data provided by their clients, quickly and easily, without complications or delays.
Challenge
Minfo KYC is a platform that assists financial institutions and companies in Panama in the task of analyzing and verifying their clients' data, based on the “Know Your Client” policy that is part of Law 23, enacted on April 27, 2015, in that country, against money laundering. To carry out this task, this organization turned to Rootstack, requiring the creation of a website and a mobile application, which would facilitate user registration and allow the creation of a data center that could be accessed by clients affiliated with the Minfo service.
Our solutions
Roostack developed for Minfo a website and a mobile application, both easy to use and with a clean and simple design, which allow the user to enter their essential data to be verified and validated by specialized agents. For this validation, it is necessary that he provide information about his basic personal data, nationality, residence, work, and occupation, as well as other references that may be required.
After the person's profile is validated and confirmed on the platform, their information is available within the website's data center, which can be accessed by any company or institution subscribed to Minfo that requires it. For example, if a person wants to open a bank account in Panama, this banking institution can verify the data of the potential client in Minfo to make sure that he has a good profile and does not have a history of financial crimes.
Project with Smithsonian Tropical Research
About Smithsonian:
The Smithsonian Tropical Research Institute is a research center that aims to expand and disseminate knowledge about the past, present and future of tropical ecosystems and their relevance to human well-being. Located in Panama, it annually receives more than 900 researchers from the United States and other nationalities.
Challenge:
The website they had for sharing knowledge was old and it was difficult to manage. The information update depended on the technology department and the page was very manual and with integrations to different systems.
It was also a static site and publishers had little freedom in choosing how to display content. It visually looked outdated.
Our solutions:
Rootstack software developers created a responsive multi language website, English and Spanish, using Drupal 7. We put together 30 standard content blocks and templates that can be reused in different sections of the site. We provide a content management system, CMS, that allows easy publishing of content for editors and other users, without the need to rely on a technical engineer.
We updated the appearance of the site through a modern graphic design, maintaining uniformity and consistency, and clarity in the information. The navigation menu is simple and this allows easy navigation through the information categorized by subject and scientific branch.
In addition, we work on an integration with bibliography and publication search engines to give more visibility to the research of the centre's scientists.
Rootstack contributed to the Smithsonian's mission of enriching knowledge about the biological diversity of the tropics with expertise in website development and a team of software engineers and designers who achieved excellent results.
Redesign of the R4V website and implementation of
About R4V - OIM
R4V is the Regional Interagency Coordination Platform for Refugees and Migrants from Venezuela, a website associated with the International Organization for Refugees (IOM), the United Nations agency for migration. In this web portal, they reflect statistics and information on the aid provided to Venezuelan refugees in South America and the Caribbean in different areas such as education, food and health, among others.
Challenge:
The R4V website, while complying with presenting graphics, data, and documents related to its management and collaboration with refugees in countries such as Colombia, Chile, Peru, Argentina, Ecuador, Brazil, Panama, Mexico, Uruguay, Trinidad and Tobago, Guyana, Dominican Republic, Costa Rica, Bolivia, Paraguay and Curaçao, the platform was difficult to navigate and displayed the content in a cumbersome way, since it was dispersed and clustered in a confusing way on the site. In addition, sometimes the way of displaying the graphics was not the most functional for the end-user.
Our solutions:
Rootstack completely improved the R4V website, creating a new platform that provides a better user experience to its visitors. It is a site created in a Drupal 8 CMS, quite functional and flexible that allowed the implementation of numerous data widgets to illustrate the statistics with graphs of different styles of tables, bars, pie type, among others.
The visual improvement was considerable: by condensing the statistical information in different types of graphs, the navigability of the web page was transformed, making the task of consulting the available information easier.
The structure of the R4V website is quite particular, totally adapted to the client's needs: when the user enters the portal, they find the general site, which shows all the condensed information of all the South American and Caribbean countries in which the organization collaborates with Venezuelan refugees.
Heineken: Microservices to Adapt Custom Solutions
About Heineken:
Heineken has been a beer company for 140 years. Currently, 25 million Heinekens are consumed every day in 192 countries and an authentic premium beer continues to be produced, maintaining the same illusion and name.
Challenge:
Heineken was looking to develop an ecommerce store in Shopify to sell its products in Panama. The goal was to work together with some gas stations in Panama and courier service to make the shipment from the store/gas station to the delivery location indicated by the consumer.
Heineken sought help from Rootstack because there is no postal code in Panama and addresses are difficult to identify. In Panama, “corregimientos” are used to be able to indicate the exact address. However, Shopify needs to use the zip code data and does not allow you to create custom fields on the payment’s last page. To add a field, you have to pay a very expensive monthly subscription, and Heineken did not want to subscribe.
Our Solutions
Our software developers created a series of microservices, a small piece of code to do a very specific action that does not need a server to run, to run on the Amazon platform.
Since Shopify does not allow modifying the checkout page, we had to alter the cart page including a map where the user can indicate where they want to receive the order. The microservice receives the latitude and longitude information and queries if it has a nearby gas station in a record previously uploaded to AWS. It indicates which is the closest gas station. With that information, it allows you to continue to the payment page. At the end of the purchase, another microservice in charge of sending the information to the third party in charge of making the shipment indicates it looks for the product in a certain gas station and coordinates shipment. A link is also generated to be able to follow the order. This link is sent to Shopify and then to the consumer.
Project with Ministry of Health
With the advice of Rootstack, this institution was able to completely revamp its website, leaving in the past the obsolete and difficult-to-use platform that they previously had. The structure of the page was completely renewed, according to the client's needs, better classifying the information available on the portal and facilitating user navigation. In addition, the entire project met the requirements of the Government Innovation Authority, even adding a comment moderation system that can be monitored by the site administrator.
App Design - Sura Salud
Mobile application development for insurance company Seguros Suramericana
Website Asamblea Nacional
Redesign, development and migration to the new website of the national assembly developed by Rootstack
Impolsa E-commerce
Website development, consulting, E-commerce design
Waterway Plastic mobile app and API
Rootstack was trusted by Waterway to develop a mobile application to:
- Authenticate with a Waterway user API.
- Add devices that will automatically set a configuration on the mobile application for future connections, such as Chromecast.
- Be able to interact with multiple devices (pools).
- Interact with the pool with the ability to change: lights, valves, temperature and other settings.
- Create and assign schedules to outputs of the pool device.
Our solutions
Rootstack developed a mobile application for Waterway that provides real-time communication between pool devices and the app allowing to remotely interact and control aspects such as temperature, lights, modes and valves.
Its architecture is based on three main elements:
- Waterway API: The API is in charge of managing devices per user of Waterway. Users can create their accounts and add and configure devices to their user.
- Pubnub: We use Pubnub as a socket server where every time a mobile application is active, a new channel session is created. The channel is responsible for transmitting changes that happen on the mobile application or the pool device. Changes are sent using commands that interact directly with the Waterway hardware.
- Mobile application: The mobile application is responsible for interacting with the API and Pubnub so the pool hardware can do its job of interacting with the pool.
Some of its benefits include:
End-users can interact with the pool hardware directly from their phones. Users can set up multiple devices on the mobile application. They can switch between one device or another and can change settings in real time on every one of them. Users can see device changes in real-time. It allows users to set start and end times for group activity, which means that the pool will automatically perform certain actions on its own.
Ensa Website
Ensa new website development
Minsa-website
New website development MINSA
Web - International Organization for Migrants
Website design and development. Consulting services for the new R4V website.
Devops and QA service for a new mobile and web app
As the app was developed by the third-party software provider hired by Banesco, Rootstack was deploying the deliveries and doing the corresponding tests for each sprint.
This process must be done by a party other than the developer company, because the developments created by the company are evaluated and tested based on the client's requirements. Here Rootstack provides its services as Devops and QA, to directly deploy and test the deliveries in the Banesco test environment, in the AWS cloud where the entire operation of the app will be hosted.
Inventory Management Software Migration to Rootnet
Rootstack worked along with Pemco to list all the fields that needed to be moved and map the heterogeneous data. Rootstack developed APIs Middleware with PHP 5.6 in Symphony, to execute the migration correctly and not lose important information.
For the special fields, new columns had to be created to store the information corresponding to each record in the CRM Rootnet.
The relevant tests were carried out before the final migration, and it was verified that everything worked correctly. Once the data migrated in the Rootnet CRM, the activations and integrations of the modules that Pemco requested Accounts, Contacts, Products, and Quotes were made. The client needed these new features to have more scope and detail when analyzing the information of the customers and products in the system.
Platform for the management of sanitary registry
CUPFSA urgently needed to automate the management of the sanitary registry of the products they distribute and, in this task, Rootstack collaborated with a modern and practical technological solution. We developed a platform based on workflows to manage and monitor the status of the sanitary registration of the various products registered in the database.
Implementation of Jira Service Management
Rootstack's team of experienced engineers and developers presented the ideal solution for this case: the implementation of Jira Service Management for better handling of tickets and incidents reported to Popular Bank's technology and support team.
Creation of a self-managed portal
This company needed to make it easier for clients and insurance brokers to access information on the policies and contracts processed. Sura also sought to digitize and automate many of the basic and repetitive procedures that are made between clients and brokers to speed up the processing of policies and make this management less bureaucratic.
Once we listen to the needs of our client, we move on to the development of the Mi Portal web application with two approaches: on the client and on the insurance broker. On the client's side, this self-management platform offers the option of validating the policies that he has active, verifying his account status or payment status, and having greater control of the information related to his contract.
Web management of Complaints and Guarantees
Rootstack developed a web solution built in Symfony to manage complaints and guarantees of houses
Reviews
the project
E-Commerce Site Dev for Construction Company
"They were equipped with excellent response times and capacity for action focused on us."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
Construction company, Sales and Marketing Manager
For what projects/services did your company hire Rootstack, and what were your goals?
We hired Rootstack to develop our e-commerce website project. We wanted our system to be connected with the e-commerce website and we were seeking to gain visibility online.
How did you select this vendor and what were the deciding factors?
We chose Rootstack because they were able to build our e-commerce from scratch meeting all of our needs and linking our internar system with the e-commerce website. It was a taylor-made project.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
Implosa headless ecommerce project that includes consulting services, software design, website software consulting where the main page, form layout, products, products list, shopping cart, checkout process steps, login was implemented, user resgitration, orders and API definition and backend integration flow
How many people from the vendor's team worked with you, and what were their positions?
1 PM, 2 developers, 1 designer
Can you share any measurable outcomes of the project or general feedback about the deliverables?
We are satisfied with the work done by Rootstack. Our requests have been responded to and favorably resolved during project deliveries. Despite the fact that it was a 100% virtual work, communication obstacles were overcome successfully. The project is achieving extraordinary results, increasing the presence on the web and e-commerce with an average amount of +6,800 visits per week.
Describe their project management style, including communication tools and timeliness.
We had meetings to receive the deliveries of the project, sometimes twice a month or on a weekly.
What did you find most impressive or unique about this company?
The versatility to adapt to our requests.
Are there any areas for improvement or something they could have done differently?
Since it is a 100% remote work, from both sides were needed to overcome communication issues.
the project
Engineering Staff Augmentation for Commercial Cleaning Firm
"I was amazed by the speed with which they were able to put together the specific tech team we needed."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I am the Co-founder at a commercial cleaning services company headquartered in Panama that caters to both private and public enterprises. With 6+ years of experience, we provide expert services with our unique vertical integration system.
For what projects/services did your company hire Rootstack?
We needed to expand our technology teams rapidly and with qualified and senior engineers. We required support to improve our website, our service request system and our internal company operations software, all of which are crucial for our business to run smoothly.
What were your goals for this project?
We wanted to expand and improve our software assets to have a competitive edge in the market. Besides, we needed to work on a tight schedule and Rootstack could provide us with the talent we needed right away.
How did you select Rootstack?
We had participated in one of their webinars and chose them because they have 10+ years of experience in the industry, work with the latest technologies and methodologies in the market and have an effective hands-on approach to solve any issues that may arise.
Describe the project in detail.
We needed to grow our tech team to tackle diverse projects. We had to revamp our website’s design and performance. We also needed to improve our online service request system and our internal software like our CRM and ERP. All in all, we needed integral assistance with our digital transformation process.
What was the team composition?
We hired 8 software engineers, a Project Manager and a Tech Lead to work together with our in-house tech team.
Can you share any outcomes from the project that demonstrate progress or success?
All solutions were delivered successfully. The team exceded our expectations in terms of expertise and human skills. They went the extra mile to fulfill all of our requests and make sure all objectives were met, and we will continue working together.
How effective was the workflow between your team and theirs?
Rootstack works on our same time zone so they were always available to go through with our requests right away. They have excellent communication skills, are very transparent with their work, and are willing to help proactively when problems arise.
What did you find most impressive about this company?
I was amazed by the speed with which they were able to put together the specific tech team we needed. They work with high-performing experts certified in all major technologies who are also focused on making clear communication and continuous support a priority.
Are there any areas for improvement?
There’s always room for minor improvement but they were highly attentive to detail and delivered outstanding quality work.
the project
Web Dev Augmentation for Digital Marketing Company
“They want to understand our needs rather than just executing based on our requirements.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
We’re a digital marketing company that focuses on marketing services along with web design and development. I’m one of the partners and the operations director.
What challenge were you trying to address with Rootstack?
We were looking to take on some additional development resources to support some of our business without necessarily being full-time hires.
What was the scope of their involvement?
Rootstack provides flexible development resources depending on our month-to-month needs. We’ll primarily reach out to them when we bring on new projects, tell them the specific skill sets we’re looking for, and define the number of hours. Then, they give us a few options to select from.
A lot of the work they do is within Drupal and WordPress. As of right now, we’ve only utilized their development services, but we’ve talked about potentially onboarding additional resources in the future for UX and QA.
What is the team composition?
We work with about 3–5 developers depending on the need. Some have worked with us on a short-term basis, and others have been with us for longer.
How did you come to work with Rootstack?
I’ve been aware of Rootstack for several years now, so it was just about finding the right time and need. As far as how we started working with them, we brought on one of their developers for a short period to try them out. Things went well, so we gradually expanded from there.
How much have you invested with them?
There’s no set amount because it’s based on time used and resources needed. We spent about $20,000 per month between December 2020 and January 2021, but it’ll probably go down in the near future.
What is the status of this engagement?
We’ve been working with them since October 2020.
What evidence can you share that demonstrates the impact of the engagement?
We’ve definitely had more success with Rootstack over other contractors. Whereas past developers have given us work with a lot of issues, Rootstack seems to get things right the first time, which has made them a big asset to us.
How did Rootstack perform from a project management standpoint?
We like working with them. Their developers are generally managed by our internal team within our project management tools. We haven’t been any issues with communication, so far, and it’s nice to see that they take on a lot of accountability.
At the administrative level, It’s been great. I like that I can request a resource within specific criteria, and they’ll get things ramped up within the day if not the next.
What did you find most impressive about them?
One of the impressive things about them is their accountability. Other contractors we’ve worked with will typically just take our specs and do exactly what it says on the page. But, Rootstack’s team tends to analyze the task a little bit more. They want to understand our needs rather than just executing based on our requirements.
Are there any areas they could improve?
No, the experience has been pretty solid so far. Any issues that we’ve had have been minor, and they’d resolve them right after we’d talked to them.
the project
Custom Software Development for Business Strategy Company
"There isn't any space for improvements, since they have it all."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I'm Gregory Estevez CEO & Founder of the company based in Philadelphia, Pennsylvania United States of America.
For what projects/services did your company hire Rootstack, and what were your goals?
We have been working closely with Rootsack for the past months on one of our biggest and important projects. Their team has successfully developed part of the main functions of this software.
How did you select Rootstack and what were the deciding factors?
We were contacted by a representative from Rootstock back in 2018 for the first time. We spend almost a whole Year analyzing them, following their footsteps, and seeing other companies' reviews. Them for the Year 2019 we began doing business with them.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
They have shown availability when needed for their help, even though our time zones are completely different. In other words, they are a great and professionals team, I recommend their services to any Software Company that needs assistance.
How many people from the vendor's team worked with you, and what were their positions?
There were 6 of them. The first person did the Consult, the second did guide me to get the needed personnel on board, the third one was a front end developer, the fourth was a designer, the fifth was a react native developer, and the last one was a back end developer. All fully equipped and professional.
Can you share any measurable outcomes of the project or general feedback about the deliverables?
The outcomes were amazing and very professional. Any set goals were reached as requested.
Describe their project management style, including communication tools and timelines.
We use a couple of methods for communications. Such as slack, emails, skype, and video conferences through zoom. We also used to schedule every meeting ahead of time using the services from google calendar.
What did you find most impressive or unique about this company?
Their word, and reliability. Always available, there for you when we need them. When looking for a qualified engineer they find them.
Are there any areas for improvement or something they could have done differently?
There isn't any space for improvements, since they have it all.
the project
Drupal Web Development for Insurance Company
"We have reached new markets and done so in a more effective way than we did before."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there
I work at an insurance company.
What challenges were you trying to address with Rootstack?
We’ve had different projects with them involving Drupal development.
What was the scope of their involvement?
They developed our website, in which they added an integration for video calls, an online chat, etc. They also developed a system that allows our clients to calculate the costs of an insurance policy online, make payments, and buy an insurance package.
What is the team composition?
We work with about 3-4 people.
How did you come to work with Rootstack?
I personally knew one of the founders and this was the reason why we had the first project with them. However, we’ve decided to continue our collaboration because they are very professional and always meet all deadlines with great quality.
How much have you invested in them?
We’ve spent between $6,000-$8,000.
What is the status of this engagement?
We have been working on this last project for the last two months, although the first development was three years ago.
What evidence can you share that demonstrates the impact of the engagement?
The insurance word has been also, somehow impacted with technology. Nowadays, the users are more aware of the content of the products. They do Google research before buying anything, they know the prices, make comparisons, etc. Having a strong online presence has allowed us to reach these clients. We have reached new markets and done so in a more effective way than we did before.
How did Rootstack perform from a project management standpoint?
Their communication is great, the project manager did a great job, and they were always pending on deadlines, changes, etc. We are very happy in that aspect.
What did you find most impressive about them?
They understand our needs very well and have been able to translate that into the website.
Are there any areas they could improve?
We are very happy with their work.
the project
Web Design for Financial Services Firm
"They provide excellent attention and compliance."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I work as Technological Marketing Coordinator for a financial services firm.
For what projects/services did your company hire Rootstack?
Development of 2 websites
What were your goals for this project?
Make a page easy to use and use a secure cms that allows us to generate traffic of people on our pages.
How did you select Rootstack?
By, experience in other projects.
Describe the project in detail.
We have increased the traffic of people towards the web pages, indicative that the SEO work carried out in the web development of the pages. From Rootstack it was exactly what we needed.
Users have responded favorably to the easy usability and good design of the web pages that make users have an experience that invites them to continue browsing them.
What was the team composition?
Account officer, web developers and technology marketing coordinator.
Can you share any outcomes from the project that demonstrate progress or success?
We, as those responsible for these self-administrating sites, are satisfied with the innovative, committed and organized team of Rootstack, which not only maintains a solid experience in website development but also as hosting providers and managers of domains and certificates of security.
How effective was the workflow between your team and theirs?
They provide excellent attention and compliance.
What did you find most impressive about this company?
Their capacity for rapid development and the portfolio of companies they have worked for.
Are there any areas for improvement?
For now I don't have any.
the project
Drupal Web Dev for Leading Scientific Research Organization
"Rootstack made our platform more manageable and dynamic."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m a web specialist at a research institution.
What challenge were you trying to address with Rootstack?
Our previous website was outdated. We were looking for someone to redesign our site.
What was the scope of their involvement?
The team at Rootstack redesigned our Drupal platform. Our team took this as a chance to adapt the design to the institute’s new corporate image.
What is the team composition?
We worked with about three people.
How did you come to work with Rootstack?
We had a licitation where they applied. After that process, we selected them.
What is the status of this engagement?
We started working with Rootstack in May 2016.
What evidence can you share that demonstrates the impact of the engagement?
Rootstack made our platform more manageable and dynamic. The project is completed, but their team still provides maintenance services for us. The site is flexible, adaptable, and has great usability.
How did Rootstack perform from a project management standpoint?
Along with being attentive, the team at Rootstack always replies promptly.
What did you find most impressive about them?
During the engagement, their team was able to maintain a balance between what we originally requested and what they delivered.
Are there any areas they could improve?
The team met the requirements that were asked of them. They were attentive and met deadlines.
the project
Mobile App Dev & Support for Pool Manufacturer
“They’re organized and dedicated, and they plan their projects very well.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the VP of technology & QA at a swimming pool manufacturing company. We make spa controls for portable spas and swimming pools.
What challenge were you trying to address with Rootstack?
We wanted to develop a leading-edge WiFi app that would remotely control equipment in swimming pools and spas from anywhere in the world.
What was the scope of their involvement?
Rootstack developed the mobile app for our swimming pool controller. They used HTML.
A year-and-a-half later, they helped us build a more complex version, with added features and submenus.
We don’t have any open projects with Rootstack right now, but they are maintaining our products.
What is the team composition?
There are four people.
How did you come to work with Rootstack?
A friend introduced me to the president of Rootstack.
How much have you invested with them?
My company has spent less than $100,000.
What is the status of this engagement?
We started working together in 2016, and the work is ongoing.
What evidence can you share that demonstrates the impact of the engagement?
Rootstack did a fantastic job. We received a very good review from one of our customers in regard to the app’s versatility, ease of use, and graphics. The team is very skilled. We’ve enjoyed working with them.
How did Rootstack perform from a project management standpoint?
They’re very innovative. They always make a good contingency plan and have a plan B if plan A doesn’t work. The team listens and communicates well. They’re organized and dedicated, and they plan their projects very well. They stand behind their deadline and do whatever it takes to make it happen.
What did you find most impressive about them?
Some of their team members have in-depth experience with hardware. That’s a great advantage compared to other software development companies who don’t have hardware expertise.
Are there any areas they could improve?
No, they have a very capable and responsive team. We are happy with them.
the project
Web Dev for Bank
"The agility, knowledge, and versatility of the team were very impressive."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
Administradora de Proyectos
For what projects/services did your company hire Rootstack, and what were your goals?
We hired Rootstack to migrate our account credentials on Drupal
How did you select this vendor and what were the deciding factors?
We chose Rootstack because of their experience in the bank and financial sector, so they knew what a bank of a website needed to have in terms of backend configuration. Also they already knew how Drupal works and we needed this technology to migrate the website.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
Our company needed to migrate all the data, website features, and sensitive information from the Database connected to Drupal so everything would be reflected in the new account. Rootstack created the profile users as webmaster, made a backup of the information, and migrated all the factors to replicate the operation and interface in the new Drupal account and Acquia hosting. A new Drupal library plugin was added so our Marketing team could have detailed visibility on the users, time on page, visits, and technical performance of their overall website.
How many people from the vendor's team worked with you, and what were their positions?
Two Rootstack developers, a Project Manager, and an internal QA from our company participated in this project.
Can you share any measurable outcomes of the project or general feedback about the deliverables?
It was a clean migration, the expectations of the vice presidency were met and it was a successful project
Describe their project management style, including communication tools and timeliness.
We had technical work sessions, we had scheduled tasks, both teams participated in the meetings and their were organized to meet deadlines
What did you find most impressive or unique about this company?
The agility, knowledge, and versatility of the team were very impressive. The know-how experience is well perceived
Are there any areas for improvement or something they could have done differently?
Maintain the standard and good disposition, do not lower the quality in the service in the future
the project
IT Staff Augmentation for Insurance Agenc
"In general, they have been an excellent partner."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I'm the Technology and development coordinatior
For what projects/services did your company hire Rootstack?
We needed to upgrade our platform. And now we have a Staff augmentation relationship.
How did you select this agency and what were the deciding factors?
We decided to hire Rootstack because they got recommended and nearshore partner factor.
Describe the project in detail and walk through the stages of the project.
They provided a managed project services. After that we realized that we needed a Staff Augmentation services for our patforms support. And we decided to continue with Rootstack as a partner.
Describe the recruitment process in detail.
We presented our necesities and they provided us a consultancy to know our needs and find the right solution for us. We felt comfortable with their proposal so we decied to start this long time partnership.
Can you share any outcomes from the engagement that demonstrate progress or success?
We feel so happy working with them, they all are a good team players and always with the disposition to share their knowledge.
How effective was the workflow between your team and theirs?
Very effective.
What did you find most impressive or unique about this company?
The team player culture and disposition to share their knowledge. The talent they provide to us always exceeds our expectations.
Are there any areas for improvement or something they could have done differently?
N/A
Rootstack met the internal team's expectations and produced all the promised deliverables on time. They were collaborative and organized, ensuring an effective workflow. Their agility, knowledge, and versatility were hallmarks of their work.