Roonyx

BACKGROUND

Please describe your company and position.

I am the HR of CR Studios

Describe what your company does in a single sentence.

CR Studios develops games and apps for PC, mobile, VR/AR.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Roonyx to accomplish?

• Fill in the gap in our expertise, since we focus on game development and not delivery apps
• Design a working prototype of a future client facing application
• Develop a GPS centered product for couriers to track and manage their route

SOLUTION

How did you find Roonyx?

Referral

Why did you select Roonyx over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned
• Knowledge and experience with map based apps

Describe the scope of work in detail. Please include a summary of key deliverables.

Our client needed a solution that would plug into their existing dispatch backend system and allow the office to track couriers’ location, set route and monitor order status. Delivery drivers themselves needed a way to keep track of the parcels and document every delivery. 

Roonyx started by analyzing the existing dispatch system and determined what endpoints will have to be created to exchange the needed data with the mobile app. They suggested using Flutter to cover both platforms, which was one of the client’s priorities. 

The client also had a tight deadline of 2 months. They were able to take it into consideration and organize the communication and development process in a highly efficient way. They worked agile and delivered the product on time with minimal bugs and issues, which were also fixed quickly within a warranty period. The client was very satisfied with the result and approved the concept application in their facilities throughout Europe.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The app was delivered for iOS and Android 
• Testing showed high location accuracy for drivers 
• 0 packages were lost since implementation of the solution

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project manager and the whole team were a pleasure to work with. The deadlines agreed at the beginning of the project were met. The PM helped manage scope creep and stay on time and budget.

What was your primary form of communication with Roonyx?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The simplicity and elegance of the integration approach they have chosen as well as their responsiveness and focus on the task at hand.

Are there any areas for improvement or something Roonyx could have done differently?

Everything was done well and, at times, even above our expectations.

BACKGROUND

Please describe your company and position.

I am the STO of the company. 

Describe what your company does in a single sentence.

Investment company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Roonyx to accomplish?

• Develop an investor cabinet to sell our tokens. At the start, we knew this idea would help us grow our business but didn’t know much about the process and where to start. Roonyx helped prepare the tokenomics of the project, work out the legal aspects and implement the technical solution as well.

SOLUTION

How did you find Roonyx?

Referral

Why did you select Roonyx over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

What was the size of Roonyx’s team?

15

Describe the scope of work in detail. Please include a summary of key deliverables.

At the start, we knew this idea would help us grow our business but didn’t know much about the process and where to start. Roonyx helped prepare the tokenomics of the project, work out the legal aspects and implement the technical solution as well.

This was a turnkey project with Roonyx, they worked on every aspect of the product, from working out business requirements to implementation and hiring compliance officers.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• We managed to attract a few large investors and show them a simple and convenient solution for buying our tokens.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The cooperation was very smooth. They're one of the best vendors we got to work with across all industries. Very clear and consistent communication, timely reports, transparent billing, reasonable timelines.

What was your primary form of communication with Roonyx?

• Virtual Meeting
• Email
• Messaging App

What did you find most impressive or unique about this company?

They didn’t just focus on technical aspects of the project, they also helped us with all the subtleties of working with crypto assets.

Are there any areas for improvement or something Roonyx could have done differently?

I can’t think of anything, the whole team has been great.

BACKGROUND

Please describe your company and position.

I am the Project manager of an e-commerce company.

Describe what your company does in a single sentence.

e-commerce company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Roonyx to accomplish?

• Prepare a roadmap for resolving the existing product issues and add new functionality
• Execute on the roadmap and release a marketable product
• Onboard the first clients

SOLUTION

How did you find Roonyx?

Other

Why did you select Roonyx over others?

• High ratings
• Good value for cost
• Referred to me
• Company values aligned

What was the size of Roonyx’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our vision was that customers of our merchants would buy goods or services as usual, but use their crypto wallet instead of fiat currency by scanning a QR code on a terminal. The funds were to be deposited on a special crypto account of the merchant (passing KYB in the process) and if the transaction was verified, the customer would receive a printed receipt.

Roonyx helped us work through the purchase process and improve the product vision. With the resulting solution, merchants could save on the payment processing fees (2-3%) and increase the number of customers both online and offline by accepting crypto.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Signed contracts with large clients in retail and real estate space

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Instead of trying to maintain a legacy system and spending months trying to make it work, Roonyx offered to rewrite the solution from scratch. Their team involved a product owner, a project manager, a business analyst, a systems analyst, 2 back-end developers, a front-end developer, a QA engineer and a DevOps. They delivered on time and maintained the focus on our key needs & objectives.

What was your primary form of communication with Roonyx?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Roonyx did not only offer product and technical expertise; they actually helped us in finding and signing new clients!

Are there any areas for improvement or something Roonyx could have done differently?

Roonyx exceeded our expectations

BACKGROUND

Please describe your company and position.

I am the Key Account Manager of Novus Team

Describe what your company does in a single sentence.

We provide software development services for global clients

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Roonyx to accomplish?

• We needed to deliver features and fixes faster on a product we recently released and had a lot of user feedback.

SOLUTION

How did you find Roonyx?

• Referral

Why did you select Roonyx over others?

• Referred to me
• Company values aligned

What was the size of Roonyx’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Roonyx allocated a team of engineers to take care of the product updates that were required by users. Our team had just launched the application and we still had to work on the features that had been planned, while new users were sending requests for changes, fixes, and updates to the existing application. So we hired Roonyx to take care of the development of the current app while our team was focusing on the next version.

They helped us with the backend and frontend development of the web application, as well as the mobile app. They also took care of QA and project management.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• In a few months, we caught up with the technical debt and all the new requests from the users and stabilized the project. Our team finished the next version of the app so we had more resources to take back over the ongoing tasks from Roonyx.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management style was very similar to our team’s. They were on time, if something came up they would let us know and update the estimates. They were very flexible with our requests, and always adapted to whatever we needed to change in the project. They replaced one of their developers one time, and it went very smoothly. We were satisfied with the replacement and they covered the onboarding costs themselves.

What was your primary form of communication with Roonyx?

• Virtual Meeting

What did you find most impressive or unique about this company?

We liked working with their devs, they were very independent and had a lot of good suggestions. We felt that the product was in good hands and they cared about it.

Are there any areas for improvement or something Roonyx could have done differently?

Ideally, the pricing would be lower, I guess. But I know that good developers with the right attitude are hard to find and hold on to, so I think the price is justified.

BACKGROUND

Please describe your company and position.

I am an executive at aha.kg LLC

Describe what your company does in a single sentence.

Aha.kg LLC provides soft skills courses for both adults and teenagers, covering topics such as parenting, interpersonal communication, goal setting and achievement, conflict resolution and prevention, emotional intelligence, stress management, public speaking, creative thinking, media literacy, and financial literacy in Kyrgyz, Russian and English languages

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Roonyx to accomplish?

• Attract new students by simplifying the class enrolment process and clearly showcasing the advantages of our programs
• Reduce manual work of our staff
• Lay out the foundation for offering new digital experiences to our existing students

SOLUTION

How did you find Roonyx?

Referral

Why did you select Roonyx over others?

• Great culture fit
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Together with Roonyx, we’ve created a web app that allows our students to choose from a number of programs, select preferred dates, choose to pay a deposit or full payment and provide their details. In addition, the system stores and processes participant and parent/guardian details. Once the students are enrolled, they get access to an e-learning portal with program materials and the ability to schedule online lessons with tutors.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The project was launched on time
• 38% increase in enrolled students in the first two months of operation
• Reduction of manual work for our team, which resulted in better customer care

Describe their project management. Did they deliver items on time? How did they respond to your needs?

During our initial consultation, Roonyx flagged an important issue – we did not have any software development requirements, nor even a description of our business processes. Since we were short on time to deliver our new enrollment experience, Roonyx suggested avoiding the long process of requirements elicitation in favor of a more iterative approach.

We would have a workshop every two weeks discussing how a particular process was being done within our team and what we wanted to achieve. Then, Roonyx created user stories based on those conversations and implemented those stories. With this process, they ended up meeting our deadlines.

What was your primary form of communication with Roonyx?

• Virtual Meeting
• Email
• Messaging App

What did you find most impressive or unique about this company?

A month into the project, I learned that their team was located in different countries and even on different continents. This is something that I did not notice because the project was so well managed, and that’s what impressed me about them.

Are there any areas for improvement or something Roonyx could have done differently?

Not at all

BACKGROUND

Please describe your company and position.

I am the Founder of SimpleIT

Describe what your company does in a single sentence.

Our team offers outsourced and outstaffed mobile app and web service development, as well as UX/UI design services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Roonyx to accomplish?

• Speed up the development of a custom product for our client and their chain of clinics.

SOLUTION

How did you find Roonyx?

Other

Why did you select Roonyx over others?

Other

What was the size of Roonyx’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged with Roonyx to augment our development team to speed up the development process. They worked on developing the backend of the app, the web-based admin panel where physiotherapists can create custom programs for their clients, and native mobile apps on iOS and Android for the clients of the therapists.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

While our team was focusing on supporting the existing code Roonyx took over developing new features. So within 3 months of work, we completed the original scope of work, and then the client requested more features based on the user feedback. By the time the project ended, we had a working MVP with more functionality than initially planned, and since then we’re supporting the app. The code written by Roonyx is quite good, so support is fairly simple and inexpensive

Describe their project management. Did they deliver items on time? How did they respond to your needs?

A lot of PMs duties were covered by our team, but the managers from Roonyx were very helpful and stayed on top of things. They made sure the onboarding of developers went well, checked on their engineers, replaced them on time when they would leave for a vacation, etc. And although they didn’t have to they still made sure we were on schedule and our client was seeing consistent results.

What was your primary form of communication with Roonyx?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

It was really easy to work with them. We quickly fell into a rhythm, whenever we needed to change something in team composition or reporting, they were flexible and quick to respond.

Are there any areas for improvement or something Roonyx could have done differently?

We had to wait about 2 weeks for them to allocate the developers full-time. It’s understandable that this would take time and they were upfront about the timeline, but I still wish the waiting period was shorter.

BACKGROUND

Please describe your company and position.

I am the Founder & CEO of CherryPick Agency

Describe what your company does in a single sentence.

CherryPick.agency specialises in IT Development and Recruitment - we help people both turn their project idea into life and build a strong and successful team of IT professionals

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Roonyx to accomplish?

• Deal with the issues and bugs left by a previous team
• Redesign the cart and checkout process
• Switch to a different API provider

SOLUTION

How did you find Roonyx?

Other

Why did you select Roonyx over others?

• High ratings
• Good value for cost
• Other

What was the size of Roonyx’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Roonyx was hired to revamp an existing platform with several goals. The first goal was to fix the poor API integration and checkout process. This problem influenced ticket availability on the platform and prevented the client from making sales. Roonyx addressed this with a short term solution. They fixed the issues and were able to quickly replace an old 3rd party API integration with a new provider.

They also dealt with some annoying bugs. This enabled us to update the production environment and keep the web application running. Next they worked on the UI/UX design and updated the interface layout. Finally Roonyx’s team refactored the old code and made multiple significant improvements to the platform performance and security delivering a functional and clean looking platform.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The team fixed the most critical issues first and literally revived the platform within 3 weeks
• The client reported their sales increased significantly, which allowed them to secure the next marketing investment of $600K
• The site performance went up by 80%

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We had a dedicated project manager throughout the whole process. She organized the backlog and priority tasks in Jira, provided us access and shared weekly reports on what was done. The whole team was present on Slack and the PM wasn’t a middle man but rather a team leader and almost a product manager when it came to suggesting best practices for this project.

The delivery was on time. We had quite a few additional requirements after the first scope of work was completed and they were able to organize our requests in Jira in a very clear and convenient way. There was a sprint planning meeting every week and regular demos after each major milestone.

What was your primary form of communication with Roonyx?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were able to prioritize the most critical tasks and complete them swiftly, which allowed the business to get back on track. They then went above and beyond to improve the look and feel of the platform and address performance, stability and security issues not all of which were obvious and even noticed by the client before.

Are there any areas for improvement or something Roonyx could have done differently?

Their rate was higher than one of our previous team, but the ethics and quality of their work was outstanding and definitely worth every penny.

BACKGROUND

Please describe your company and position.

I am the CEO of Innova

Describe what your company does in a single sentence.

We help our customers with Web and Mobile development.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Roonyx to accomplish?

• Make a legacy and outdated project ready for full-scale launch
• Redesign the employer dashboard to improve the user experience
• Add new features to improve the product metrics

SOLUTION

How did you find Roonyx?

Referral, Other

Why did you select Roonyx over others?

• High ratings
• Good value for cost
• Referred to me
• Company values aligned

What was the size of Roonyx’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Initially, Roonyx took over the existing code from the agency we had used in the past. The scope of work included implementing a new design of the employer dashboard which displayed the organization metrics. In addition, Roonyx were involved in creating the survey application and admin panel.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• On-time delivery of the MVP within 3 months
• 4 large organizations signed up during the first 3 months of operation

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I like their collaborative and flexible approach to managing the project. All team members took the time to understand my needs and provide helpful suggestions. I have communicated not only with the project manager Valeriya, but also with developers and QA. Of course, every legacy project involves unforeseen issues, but they delivered on time regardless of them.

What was your primary form of communication with Roonyx?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They actually contributed a lot in defining the product and analyzing the needs of our early customers, which I haven’t anticipated.

Are there any areas for improvement or something Roonyx could have done differently?

I felt they could have been more flexible in terms of the payment schedule, as I was paying them upfront. Since my client paid us within two weeks after I invoiced them, this was not ideal.

BACKGROUND

Please describe your company and position.

I am the owner of (a/an) Consumer Products

Describe what your company does in a single sentence.

We are a e-commerce company that empowers users with the ability to recommend their favorite products to friends and receive rewards

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Roonyx to accomplish?

• Implement new features according to the product roadmap
• Support and maintain the app and its back-end
• Completely revamp the user experience of an existing mobile app

SOLUTION

How did you find Roonyx?

• Online Search
• Clutch Site

Why did you select Roonyx over others?

• High ratings
• Company values aligned

What was the size of Roonyx’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The key deliverable was a V2 of our client’s app that took into account the feedback that we’ve acquired from the customers. Roonyx offered advice about our UI/UX design and revenue generation model. After the week of onboarding and discovery, we entered into iterative development mode starting with resolving the most pressing issues. The scope of work included adding price drop notifications, social functionality, API integration and favorite product list features.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The new version of the app has been launched on time
• Our user acquisition has increased as well as App Store rating

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They assigned a project manager to be my main point of contact with Roonyx, however the whole team was responsive on Slack and attended team meetings. The team was tracking tasks in my JIRA board, so I was always able to understand what they were working on.

In addition, I received weekly reports with budget spent, tasks resolved and issues raised. Since the project was already released, the team had to adapt to changing needs and urgent bugs that came up. They clearly explained how resolving those bugs affected the delivery of our planned features.

What was your primary form of communication with Roonyx?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Initially, I did not expect to receive pushback from their team on the topics related to software development and product. Of course, this was done in a polite and professional manner and they respected my decision-making anyway. I felt that such open conversations contributed to the success of the product. This was a pretty unique experience compared to other vendors I’ve worked with.

Are there any areas for improvement or something Roonyx could have done differently?

There were a couple of minor hiccups along the way, but after a conversation with the team, they were resolved.

BACKGROUND

Please describe your company and position.

I am the Founder of insaim design

Describe what your company does in a single sentence.

UX/UI design and development for startups and IT companies

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Roonyx to accomplish?

• Mobile Development
• Review the existing code
• Testing the app

SOLUTION

How did you find Roonyx?

• Referral

Why did you select Roonyx over others?

• High ratings
• Good value for cost
• Referred to me

What was the size of Roonyx’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Roonyx reviewed the existing code and made a backlog of tasks to rewrite some of it, optimize and test it. Their designer worked with the customer feedback to redesign the app, and the technical team estimated the changes and got into development.

They also worked on testing the app, making sure the new version was properly adapted to different mobile devices and the performance was stable across different versions. They also helped publish the app to the app stores and provided maintenance after the launch.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The app was launched on time
• We had enough time to implement all of the required changes and test everything properly
• They also offered a lot of good ideas that improved customer feedback.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was good. They were always on top of any potential problems. they showed an understanding of what the business needs and offered really good and creative solutions. Victoria, the project manager we worked with was always on time and very clear in her communication. Planning and reports were good too, we didn’t have to stress about the deadline being met whatsoever.

What was your primary form of communication with Roonyx?

• Virtual Meeting

What did you find most impressive or unique about this company?

Their approach, they look at tasks from a different angle than most teams. It’s obvious they have a lot of experience and can point to risks, or ways to improve a product beyond just coding.

Are there any areas for improvement or something Roonyx could have done differently?

There were some delays because of time differences I guess. This didn’t affect the project, but it meant that we and our client had to be responsive and provide feedback on time.