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Marketing that connects you with your audience

4.9
11 reviews

We are a data-driven Content Marketing agency on a mission to help businesses reach and connect more effectively with their ideal audience by strategically crafting marketing messages and presenting them to their prospects at the right time throughout their buyer’s journey.

We specialize in:

  • Content creation (Video, graphic ads, social media content, digital adverts)
  • Video Production
  • Digital Marketing (Social media management, Google ads, YouTube ads, Facebook ads, LinkedIn ads, Twitter ads, email marketing, sales funnels)
  • Buyer's journey design and optimization
  • Interactive videos

For more information, please visit www.room4media.com

READ MORE...
 
$1,000+
 
$50 - $99 / hr
 
10 - 49
 Founded
2011
Show all +
Bogotá, Colombia
headquarters
other locations

Portfolio

Key clients: 

AIG, Kindred Group, European Aluminium, DaVinci Health, HealthLynked, Italist, IBM, Virtual Reality Tours, Value Momentum, Unibet, Tipico, Click, Oyraa, Bizagi, Hyphenate, Webproof, Dropmint, CloudFleet, Find&Fix, IvyPay, Netrefer, Altayer Group, Lidl,Nestle, Freemarket, TheSynapse, CV Credit, CaterSquad, unAIty, Datexco, iCare Intelligence amongst others.

Film & Graphics showreel - Video Marketing examples

Thank you for watching.

Learn more about our services and solutions:
Contact us: https://www.room4media.com/contact-us.html
Video production services: https://www.room4media.com/video-production.html
Digital marketing:

…
https://www.room4media.com/digital-marketing.html
Content Marketing: https://www.room4media.com/content-marketing.html
Interactive videos: https://www.room4media.com/interactive-videos.html
Portfolio: https://www.room4media.com/work/
Read more...

3 steps to win new customers

In this video, we share with you 3 simple steps on how to win more new customers.

To learn more, please visit https://www.room4media.com/#businesses

Learn about our customer centric solution

In this video, we share our straightforward and customer-centric solution.

More information - https://www.room4media.com/solution.html

Video Marketing showreel

Here's our latest video marketing showreel

Customer Success Story - Oyraa

Click software logo

We created this short 3D animated video to help Click Software launch their new brand new logo and their new tagline. We worked closely with the client to understand their new branding, create a story that shows how their services are used in real life and how their services positively affect their client’s operations.

unAIty - Animated explainer video

We created this animated explainer video for unAIty.

Client Success Story - iCare

Healthcare Marketing - Summer Health Risks

Social media campaign to raise awareness on the long term effects of the sun damage to our skin and overall health.

Breast Cancer Awareness campaign

Social Media Marketing campaign to raise awareness about the importance of screening for breast cancer for early detection and treatment that results in improved outcome.

Summer Health Risks - Social Media Campaign Image

Summer Health Risks - Social Media Campaign

Social Media Marketing campaign to raise awareness about the need for regular medical checkups and create an association between our audience’s needs and the services our client offers.

Social Media Campaign - Relax, stay safe Image

Social Media Campaign - Relax, stay safe

Social Media marketing campaign to raise awareness on the long term effects

of the sun damage to our skin and overall health.

Campaign Topic: 

Top tips for avoiding sun damage to your skin, warning signs and skin checks.

Social Media Campaign - Prioritize your wellness Image

Social Media Campaign - Prioritize your wellness

Social media marketing campaign to raising awareness about the need for regular medical checkups and create an association between our audience’s needs and the services our client offers.

Reviews

4.9
11 reviews
Sort by

Video Production for Online Casino

"Their ability to involve the client as much as possible in the production stood out."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Sept. 2019
Project summary: 

Room4 Media produced a series of videos for an online casino. The videos told the client's brand story to help explain their goal and vision. 

The Reviewer
 
11-50 Employees
 
Malta
Robert Galea
CEO, Mango Gaming
 
Verified
The Review
Feedback summary: 

The videos received positive feedback from the internal team and from external stakeholders, including potential investors. Room4 Media communicates effectively to ensure a smooth workflow. Their professional team involves the client in the process.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the Founder and CEO of an online casino operating in the Scandinavian and EU markets under EU states licenses.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Room4 Media?

We use the services of Room4 Media to create videos about our company and the strategy of the company. These videos help our internal teams and external parties and investors to relate more to the company vision, values and goals.

What were your goals for this project?

The main goal was to get internal and external parties to personally attach themselves more to the brand vision and values to continue investing in the brand.

SOLUTION

How did you select this vendor?

Recommendation.

Describe the video(s) and the process in detail.

We gave a very detailed explanation on the project and a very tight delivery timeline request. The continuous communication helped to achieve the visioned results in the requested timeline.

What was your vendors' project management or feedback process?

Professional and very systematic process. Excellent communication.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The video was loved by the teams within the company and they could relate more to the vision and strategy. External parties were more interested in investing in the company and to help us reach our goals.

How effective was the workflow between your team and theirs?

Seamless.

What did you find most impressive about this company?

Their ability to involve the client as much as possible in the production stood out. They allowed us to make specific changes in a timely fashion.

Are there any areas for improvement?

Some details needed in the video were not immediately understood. This could also have been a result of not clear communication in requesting such details.

5.0
Overall Score Best in class
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    Fair
  • 5.0 Quality
    Service & deliverables
    Top quality and quick delivery
  • 5.0 NPS
    Willing to refer
    Very much likely

Explainer Videos for Enrollment Platform

"Room4 Media reached every single deadline they promised."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
June - Aug. 2019
Project summary: 

Room4 Media created three animated explainer videos that showcased what the company does and how students can benefit from using the offered platform.

The Reviewer
 
11-50 Employees
 
Dubai, United Arab Emirates
Daniela Escobar Yepes
Marketing Director, SchoolApply
 
Verified
The Review
Feedback summary: 

The project team produced stunning videos that fit the company’s needs perfectly while meeting all deadline despite in-house delays in the feedback loops. Room4 Media was always open to changes and worked really fast, surpassing all timeline and quality expectations.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm the marketing director at SchoolApply, a platform that helps students from all over the world find, get accepted, and enroll at the best universities abroad. I manage the entire marketing team as well as plan and oversee the execution of all marketing activities, which involves finding and nurturing the relationships with our various marketing partners.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Room4 Media?

After a lot of data analysis, we found out that SchoolApply was facing a very big issue. Our users weren't really understanding what we did, how we could help them, what they could expect once they created an account, and why they should choose us. We wanted to create some animated videos that could showcase these things and hired Room4 Media to do so.

What were your goals for this project?

We wanted to create three amazing animated videos that show what SchoolApply is and what it does.

SOLUTION

How did you select this vendor?

We posted a brief of what we were looking for on our LinkedIn profile and asked experts in this field to reach out to us. Our founders shared the post, as they’re extremely well connected. We found several candidates this way and I interviewed around five companies. From the very first call, I knew that we had to work with Room4 Media.

Describe the video(s) and the process in detail.

Room4 Media created three animated videos for us, taking less than a week to produce each one. Jeff (Managing Director, Room4 Media) and Carlos (Country Manager, Room4 Media) had an amazing attitude from the start and the final results exceeded all our expectations.

What was your vendors' project management or feedback process?

Their feedback process was incredible! It was easy to tell them our thoughts and they instantly started looking for alternatives that better suited the project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Room4 Media reached every single deadline they promised. I also really appreciated that we could always change anything we didn’t like without any hesitation on their behalf. To be honest, I could write an entire essay about how great the process was!

How effective was the workflow between your team and theirs?

Working with Room4 Media was extremely easy and I was impressed at how fast they worked. This project required us to constantly approve every milestone and get back with any relevant feedback. Sometimes, I couldn't keep up with giving them the input they needed to complete our tasks on time.

We had a big internal delay and I wasn’t available for anything else. Apart from this, everything worked really well! The platform they use to send the work to their clients is brilliant and made my life easier.

What did you find most impressive about this company?

It goes without saying that the final results of the videos were incredible, but what I was most impressed about Room4 Media was how easy it was to work with them and how organized everything was.

Are there any areas for improvement?

To be honest, I wouldn't change anything about how this project was carried out. I appreciate everything that Jeff and Carlos did and it was an absolute pleasure to with them. I look forward to future collaborations.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    It might seem unbelievable, but they are available 24/7!
  • 4.0 Cost
    Value / within estimates
    The cost was a bit high for a startup, but it was worth every penny!
  • 5.0 Quality
    Service & deliverables
    The three videos exceeded our expectations!
  • 5.0 NPS
    Willing to refer

Video Production for Airline Entertainment Provider

"The clients were impressed with the results."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Jul. - Aug. 2019
Project summary: 

Room4 Media created two videos for an airline service provider. Each video had a different look and target audience. They were delivered in about a week. 

The Reviewer
 
1,001-5,000 Employees
 
New York
Carol Charry
Media Manager, Global Eagle Entertainment
 
Verified
The Review
Feedback summary: 

All parties involved were impressed with the videos and the animations. There's been positive feedback all around. Room4 Media's team is proactive and skilled. Their constant communication was also noteworthy. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Global Eagle is company that specializes in providing services to airlines all over the world. As a Senior Operations Manager my job is to optimize processes and find the right partners for our team.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Room4 Media?

We needed to bring innovative content ideas to two of the largest airline in the US. We worked with Room4Media to conceptualize a new video production project we had been tasked with and turn it into reality.

What were your goals for this project?

Create a video that appealed to anyone flying with these airlines but at the same time make it very local and targeted so it felt that it was created with each customer in mind

SOLUTION

How did you select this vendor?

We only had one week to execute. We needed a vendor that had the experience and a team that understood our challenges and could expedite the entire process. Room4Media was great at responding quickly and working evening and weekends to be able to produce the videos in the time needed.

Describe the video(s) and the process in detail.

We needs two videos. Each with different look and feel as they had to speak to two different audiences. We had an initial call with the Room4media team where we went over the challenges and opportunities. They immediately created a plan of action and a week later after being in constant communication with us we received the final files.

What was your vendors' project management or feedback process?

They used a software where we could all add our feedback and keep track of the progress

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The clients were impressed with the results. Both airlines loved the videos and the animations especially received great feedback. We could not have asked for a better outcome.

How effective was the workflow between your team and theirs?

It was very efficient. No time lost in communication lags.

What did you find most impressive about this company?

This is a small company with a true global background. They are also quick at solving problems and great at customer service.

Are there any areas for improvement?

N/A

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Advertising for a Private Healthcare Company

“They offer good marketing strategy, interesting designs, and excellent video production.”

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4.5

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
4.5
The Project
 
$200,000 to $999,999
 
2009 - Ongoing
Project summary: 

Room4 Media designs online marketing materials for a private healthcare provider. They use in-depth market research to inform advertising and key campaigns.

The Reviewer
 
11-50 Employees
 
Malta
Pierre Vassallo
Managing Director, DaVinci HealthCare
 
Verified
The Review
Feedback summary: 

The collaboration is longstanding, and several campaigns yielded 20–40% growth over previous years. Room4 Media is well organized and prompt, and they deliver customized strategies based on their research. Their small team provides a personal touch, and they have a good understanding of the market.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We are a private healthcare service provider. I'm the managing director of the company. Our diverse team of specialists provides outpatient and inpatient services.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Room4 Media?

We wanted to build awareness for our company and our services. We analyzed what was in demand in the medical field and collected data from our clients and online visitors.

SOLUTION

What was the scope of their involvement?

They design our advertising materials for Facebook and our website. They helped us build awareness for our services that are in highest demand. They look at our competitors, which informs how we market our core services.

What is the team composition?

We work mostly with the director and another main contact.

How did you come to work with Room4 Media?

I've worked with them for a long time. We had a working relationship with the director before he established the company. Most of his services are online and through Skype, and we've used him through several moves. He knows our style and quality, and we understand his methodology very well.

How much have you invested with them?

We started working together around 2009 and the collaboration is ongoing.

What is the status of this engagement?

On average, we spend around €40,000 each year (approximately $45,000 USD), which has grown over the course of the collaboration.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We use Facebook Insights, and Google Analytics to monitor customer responses. We gain valuable information from those sources, and we adjust our advertising procedures and methods to impact our clients. Some of our campaigns are very successful, and we had 20–40% increases in some years.

How did Room4 Media perform from a project management standpoint?

They're very well organized and analytical. Before they build a strategy, they look at the market and send out test messages to see how people respond ahead of each campaign. Based on their research results, they build a customized strategy.

What did you find most impressive about them?

They provide very personal service. They're prompt, and they respond to our requests within 24 hours. They understand us better than the other providers we've used.

Are there any areas they could improve?

The team we work with is relatively small. That comes with some advantages, but diverse opinions from a larger group often result in a better product overall. We're very happy with the personal touch of a smaller team, but we might receive a more global perspective from a larger group.

Do you have any advice for potential customers?

They adjust to requirements, and I would definitely recommend them. They offer good marketing strategy, interesting designs, and excellent video production.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer

Video Production for a Gambling Company

“They have the ability to explain complex issues in a simple way, within just 1–2 minutes.”

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4.5

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
4.0
The Project
 
$10,000 to $49,999
 
Feb. 2016 - Ongoing
Project summary: 

Room4 Media provides video production services, working on two different video projects. They scoped out every step of the process, focusing on the pre- and postproduction phases.

The Reviewer
 
1,001-5,000 Employees
 
Malta
Keith Caruana
Employee, Kindred Group
 
Verified
The Review
Feedback summary: 

The videos produced by the Room4 Media team are excellent, high-quality, and fit-for-purpose. They oversaw the projects with the use of effective tracking software, always responding quickly to comments and feedback, and explaining their work in an easy to understand manner.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I work for Kindred, a group of companies linked to the gambling industry. We have a number of companies in different markets, mostly European, where we target a number of clients for sports betting and casino gambling.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Room4 Media?

We were trying to solve a very complex verification process for our clients. It was an operational problem for our clients to register securely, similar to some payment providers. We had a very short deadline to make a video explaining something extremely complex and used Room4 Media to do so.

SOLUTION

What was the scope of their involvement?

They created a video for us, while also helping to clarify the steps we needed to take. We knew what we wanted to say, but they explained each point to make the final output more “ear-friendly”. After that, we started the pre- and postproduction process, with them informing and involving us throughout. The end product was an amazing video that we embedded on our website.

We asked for a European-looking model, to reflect our audience. It does a number of things, all of which are amplified by infographics and superimpositions on the live-action shots. We’ve also run a second project with them, which was an introduction video for a conference.

What is the team composition?

We were first introduced to an account or relationship manager, and then assigned a team of around three people. It varied depending on the process, but we always had the same contact to meet throughout, which was a nice experience.

How did you come to work with Room4 Media?

We saw some of their previous work online, and found that they'd worked with one of our competitors. We started asking around about who had done it, then we got in contact with Room4 Media.

How much have you invested with them?

It’s been $20,000–$30,000 in total.

What is the status of this engagement?

We started working with them at the beginning of 2016. They’re still listed as a supplier in our system, but we now have our own media team, without a lot of external suppliers.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I know that they offer a lot of metrics but since everything is embedded in our website, those weren’t required by us. We use the tracking we had in place already, so we didn’t need a lot of assistance with that.

They sent us bits of video through software that allowed us to make comments, which was really unique. We could add them at any point during the video and they always lived up to their promises.

How did Room4 Media perform from a project management standpoint?

There was continuity in the project management throughout, and they ensured they were available during our working hours, despite the time difference. They explained the process from beginning to end, including what we could and couldn’t change at different stages, which was helpful.

What did you find most impressive about them?

They have the ability to explain complex issues in a simple way, within just 1–2 minutes. They’re very good in this respect, and their turnaround time was also amazing. One of our projects looked almost impossible to do, but they still managed to deliver it on time and within budget.

Are there any areas they could improve?

At one particular point in time, they offered too many options for us, and they’re almost victims of their own success. Too many choices sometimes led to diametrically-opposed wishes on our end.

Do you have any advice for future clients of theirs?

Work with them but know what you want beforehand. Don’t leave the project until the last minute.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer

Video Production for Digital Marketing Firm

"They had an outstanding ability to take complex requirements and visualize them accurately."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Jan. 2019
Project summary: 

Room4 Media created an animated looping video to showcase a third-party client’s product on their website. After helping find stock footage, they made mockups and provided full video production services.

The Reviewer
 
1-10 Employees
 
Indianapolis, Indiana
Douglas Karr
Strategic Marketing Consultant, DK New Media
 
Verified
The Review
Feedback summary: 

Visually attractive and seamlessly integrated into the site, the final video met all requirements. Room4 Media led a smooth collaboration thanks to their easy-to-use feedback system, responsiveness, and receptiveness to instruction. They delivered high-quality products on time and at great value.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the owner and principal consultant of DK New Media, a digital marketing consulting firm. 

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Room4 Media?

We engaged Room4 Media to create a video on behalf of a client.

What were your goals for this project?

Our client originally envisioned a 2-D animated graphic to visualize their product on their website. However, we advised a more complex project: a seamless looping video that shows off the two features of their platform.

SOLUTION

How did you select this vendor?

Room4 Media had created an animated video for another client; their skills matched our requirements.

Describe the video(s) and the process in detail.

We first searched for stock footage that met our criteria. Once we found the right footage, Room4 Media created illustrated mockups of how the product interaction would take place on-screen. They received our approval, and they completed the project in a timely and professional manner.

What was your vendors' project management or feedback process?

Room4 Media had an online system where we could quickly review work and leave comments at each stage of the project. It made the feedback process painless.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Room4 Media delivered a visually appealing video with sophisticated animation. It seamlessly looped and overlaid a background video on the client’s homepage. We were satisfied with the team’s work.

How effective was the workflow between your team and theirs?

The project ran smoothly from start to finish. The team was responsive and followed all guidance perfectly.

What did you find most impressive about this company?

They had an outstanding ability to take complex requirements and visualize them accurately.

Are there any areas for improvement?

No, I can’t think of anything.

5.0
Overall Score With excellent communicators and talented staff, Room4 Media was an excellent company to work with.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Room4 Media always delivered on time.
  • 5.0 Cost
    Value / within estimates
    They were on par with high-end competitors.
  • 5.0 Quality
    Service & deliverables
    We couldn't have asked for a better result.
  • 5.0 NPS
    Willing to refer
    I've already recommended them to multiple agencies and clients.

Employee Branding Videos for Digital Consultancy

“The team was always on the ball, and they would constantly improve.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Jan. - Dec. 2014
Project summary: 

Room4 Media produced several employee branding videos throughout their collaboration. For one project, they developed a first-of-its-kind animated video for a third-party client.

The Reviewer
 
1-10 Employees
 
Malta
Brand Manager, Digital Consultancy
 
Verified
The Review
Feedback summary: 

The video became a key inbound marketing asset that helped the client win industry awards. Room4 Media led an effortless project, drawing from their in-depth video marketing experience to offer critical counsel. Methodical and result-oriented, they were committed to delivering customer success. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the main consultant and brand manager for a digital consultancy.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Room4 Media?

Throughout the engagement, Room4 Media produced employer branding videos for a number of third-party clients. For one project, they were part of an employer branding project that would be the first of its nature in our client’s industry.

What were your goals for this project?

The project's goals were to enhance the brand’s goodwill, set the standard with regards to employer branding within our client’s industry, and acquire and retain talent.

SOLUTION

How did you select this vendor?

Jeff Galea (CEO & Managing Director, Room4 Media) had been working in the video marketing space for a very long time, and his excellent reputation preceded him. It was a very easy choice to choose his company.

Describe the video(s) and the process in detail.

Room4 Media produced a range of employee branding videos for this and other projects. Their services spanned animation, motion graphics, regular videography, and more. For this project, they produced a set of animated videos.

What was your vendors' project management or feedback process?

The team led a seamless process, having pre-planned and thought out every step.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The animated videos became a catalyst for employee branding and functioned as a form of educational inbound marketing. The client’s brand ended up winning industry awards, in part due to Room4 Media’s efforts.

How effective was the workflow between your team and theirs?

Room4 Media was experienced enough to point out and anticipate any potential challenges in our requirements, which helped ensure a smooth process.

What did you find most impressive about this company?

The whole team was professional and patient, and the processes were immaculate. They were willing to work around the clock until our clients were happy.

Are there any areas for improvement?

No, there’s nothing that I could pinpoint. The team was always on the ball, and they would constantly improve.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Video Production for Online Fashion Retailer

"Their responsiveness was outstanding."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Feb. - Sept. 2018
Project summary: 

Room4 Media created drafts of the script, graphics, and voice-overs and later moved on to the production of an explainer video for the company.

The Reviewer
 
11-50 Employees
 
Los Angeles, California
Raffaele Giovine
Chairman, italist.com
 
Verified
The Review
Feedback summary: 

The video has been gradually integrated into several company pages and has gotten nothing but positive feedback. Room4 Media excelled at communication, maintaining a transparent workflow throughout the entire collaboration while being open to feedback and requests.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

For trendy fashion lovers, savvy style professionals, and brand loyalists, italist is the premier online platform for luxury goods from Italy. We provide the largest selection of in-season fashion and luxury accessories at the best market price because we are the only platform to offer direct-to-consumer imports from Italy’s finest retailers. I’m the chairman of the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Room4 Media?

We asked them to create an animated video from scratch to explain our business model to our end users.

What were your goals for this project?

We wanted to engage end users with a funny and simple story that explains how we work.

SOLUTION

How did you select this vendor?

We chose Room4 Media based on the quality of the content they had already produced for other clients and how quickly they answered our preliminary questions.

Describe the video(s) and the process in detail.

We gave them a brief and they proposed a draft of the script for the video. Once we agreed on the script, they proposed a draft for the graphics and voice over. Once we approved everything, they produced the final video.

What was your vendors' project management or feedback process?

We shared drafts online through a platform and had a weekly call.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We’ve been using the video they produced since the end of 2018 and have progressively integrated it in all our institutional pages. We’ve received very positive feedback and we 100% got the results we wanted.

How effective was the workflow between your team and theirs?

Room4 Media was very effective in this regard. They were responsive to any request or feedback we had. They used an extremely organized and clear process.

What did you find most impressive about this company?

Their responsiveness was outstanding.

Are there any areas for improvement?

There’s nothing for them to improve.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Marketing & Video Production for Medical Company

"They have a good team that understands our needs quite well."

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4.5

Quality: 
4.5
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Mar. 2013 - Ongoing
Project summary: 

During an extensive engagement, Room4 Media has produced marketing videos, coordinated digital marketing efforts, and promoted an e-learning platform for a medical company.

The Reviewer
 
2-10 Employees
 
Malta
Wilfred Galea
CEO, Medical Portals LTD
 
Verified
The Review
Feedback summary: 

Room4 Media has proven to be a steady and creative marketing partner. Their efforts have yielded extensive positive feedback and an increase in online visibility. The team remains mindful of client goals and succeeds in providing appropriate guidance toward practical solutions.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Medical Portals LTD, a medical company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Room4 Media?

We hired Room4 Media to produce marketing videos, manage our social media marketing efforts, and help us market our e-learning platform.

SOLUTION

What was the scope of their involvement?

Over several years, we’ve engaged them to promote our e-learning platform, produce marketing videos, and coordinate our social media marketing.

We are now in the midst of launching the second generation of our e-learning platform. We intend to venture outside our country and market ourselves overseas. Room4 Media is involved in all aspects of the project ranging from design to development.

For our videos, we typically send them footage that we’ve compiled, and they are responsible for editing it and providing animations.

What is the team composition?

I primarily communicate with Jeff (Managing Director/Video Marketing Strategist, Room4 Media) and one other person.

How did you come to work with Room4 Media?

I found Room4 Media through an online search, but I also saw them advertised on Facebook and LinkedIn.

How much have you invested with them?

We spend $1,000 per month with Room4 Media.

What is the status of this engagement?

Our engagement began in March 2013 and remains ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They have a good team that understands our needs quite well. I’m very happy with them. Room4 Media helped us identify our target audience and determine the best length of advertisements. We’re seeing a lot of positive feedback and an increase in online views stemming from Room4 Media’s efforts. One of our largest clients is quite pleased with the results, and we’re on the verge of signing a two-year sponsorship agreement with them.

How did Room4 Media perform from a project management standpoint?

Room4 Media communicates well, and they offer practical advice for several elements of our campaign.

What did you find most impressive about them?

Room4 Media has great expertise and flexibility. Their team understands what we want to achieve and gives us tips on how to reach our goals. They have excellent communication skills and are very professional.

Are there any areas they could improve?

I’d like them to have more experience working with public health projects, but I can see an improvement since we started in 2013. We’re more aligned today than we were when we started. The more fluent they are in our industry, the easier it will be for us to work effectively.

Do you have any advice for potential customers?

With any vendor, it’s critical that clients are open with them and explain exactly what they want.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I am likely to recommend them.

Video Production for a Healthcare Analytics Company

“They have very high standards for video production.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. 2014 - Ongoing
Project summary: 

Room4 Media provides video production, working on animations to explain a company’s services and how a cloud application functions. They identify the need, prepare the storyboards, and produce the videos.

The Reviewer
 
2-10 Employees
 
Miami, Florida
CEO, Healthcare Analytics Company
 
Verified
The Review
Feedback summary: 

Each video produced by Room4 Media is excellent, though their metrics and impact on LinkedIn is only just beginning to be tracked. The team has an efficient process, meets all deadlines, and produces high-quality deliverables.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a healthcare analytics company. We do KPIs, financial indicators, and quality indicators for healthcare insurance companies.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Room4 Media?

We needed to find a solution to provide mass training to our clients, in an affordable way. They’d previously done some sales meetings with us—one-minute pitch ideas on what value proposition they could bring. We came to realize we could use them for multiple areas of our system, on the application side as well as sales and marketing. That’s led to the growth of our relationship over the years.

SOLUTION

What was the scope of their involvement?

They’re video experts. First, they identify what we need to present, lay out how it should be done, do storyboards, and confirm those with us. They’ve produced animated videos that show what we do in a simple way and demonstrate how users can use our cloud application.

What is the team composition?

We worked with around four of their people directly, but I know there are others behind the scenes. They assigned us an account manager, who was in charge of following up with us.

How did you come to work with Room4 Media?

The Colombian government does “round tables”, which are a quick way to meet businesses. We went to one and sat down with multiple Colombian companies for 30–60 minutes each. Room4 Media was one of those whose owner we met. They showed us their work, which caught our attention.

How much have you invested with them?

I estimate $50,000–$200,000 in total.

What is the status of this engagement?

We started working with them around the first quarter of 2014, and the collaboration is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve only recently started to track metrics, so I can’t provide any numbers right now. The videos are hosted on LinkedIn, and we will track their performance concerning sales.

How did Room4 Media perform from a project management standpoint?

I’ve had the opportunity to work with different companies around the world, including in Asia and South America. Room4 Media is one of the top ones, in my view. They’re committed to meeting deadlines, and they have a well-established process. There are places where we could get cheaper labor, but the timing wouldn’t be as accurate.

What did you find most impressive about them?

They’re definitely at the top of my list of partners who’ve helped us grow.

Are there any areas they could improve?

I’ve been trying to use them for other things beyond this scope, but the results weren’t what I expected. For their core service, they’re one of the best I’ve seen—they have very high standards for video production.

Do you have any advice for future clients of theirs?

I don’t have any specific advice, but I can vouch for their performance.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer