What was the scope of their involvement?
They created a video for us, while also helping to clarify the steps we needed to take. We knew what we wanted to say, but they explained each point to make the final output more “ear-friendly”. After that, we started the pre- and postproduction process, with them informing and involving us throughout. The end product was an amazing video that we embedded on our website.
We asked for a European-looking model, to reflect our audience. It does a number of things, all of which are amplified by infographics and superimpositions on the live-action shots. We’ve also run a second project with them, which was an introduction video for a conference.
What is the team composition?
We were first introduced to an account or relationship manager, and then assigned a team of around three people. It varied depending on the process, but we always had the same contact to meet throughout, which was a nice experience.
How did you come to work with Room4 Media?
We saw some of their previous work online, and found that they'd worked with one of our competitors. We started asking around about who had done it, then we got in contact with Room4 Media.
How much have you invested with them?
It’s been $20,000–$30,000 in total.
What is the status of this engagement?
We started working with them at the beginning of 2016. They’re still listed as a supplier in our system, but we now have our own media team, without a lot of external suppliers.