Roman.ua

BACKGROUND

Please describe your company and position.

I am the CMO of MTA

Describe what your company does in a single sentence.

A retail chain of hardware and electronics stores in Ukraine

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Roman.ua to accomplish?

• Develop a paid traffic acquisition channels
• Increase the sales volume and value through PPC channels
• End-to-end analytics

SOLUTION

How did you find Roman.ua?

Referral

Why did you select Roman.ua over others?

• High ratings
• Good value for cost

How many teammates from Roman.ua were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Development of Advertising Campaign Strategy:
  • Key business objectives were identified, and a comprehensive strategy was developed to achieve these goals through Google Ads and Facebook Ads
  • The approach takes into account the specifics of product categories, profitability, and market conditions.
• Structuring of Advertising Campaigns:
  • The campaign structure is continuously adapted based on market conditions, allowing for quick budget adjustments and maximization of profit.
  • Custom Labels and other parameters were used for precise targeting and categorization of products by priorities.
• Optimization and Work Format:
  • Advanced Performance Max optimization practices were implemented
  • Continuous monitoring and testing of new approaches were conducted to enhance advertising efficiency.
• Transparent Reporting System:
  • End-to-end analytics and complete ecommerce tracking were implemented, enabling accurate measurement of campaign results.
  • Transparent reporting was provided, offering a clear understanding of achieved outcomes and the next steps.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The team prepared everything for controlled growth: analytics, settings, budgets.
• Over 2 years, the number of transactions from the channels we used increased 9.5 times, while ad costs rose 4.6 times. The cost per order was halved and has remained stable.
• Actual ROI is positive and allows us to keep scaling budgets.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Project control and adherence to deadlines at a high level.
• All planned tasks were completed on time.
• Deadlines were agreed upon.

What was your primary form of communication with Roman.ua?

Email or Messaging App

What did you find most impressive or unique about this company?

We truly appreciate their approach to tasks, structure, and oversight. Every process follows a sequential and orderly path, ensuring we remain calm throughout the entire workflow

Are there any areas for improvement or something Roman.ua could have done differently?

It would be great to see more research initiatives and recommendations for new development strategies based on previous sales analytics

BACKGROUND

Please describe your company and position.

I am the Director of Growth & Product of houza

Describe what your company does in a single sentence.

Houza is an online marketplace where users can buy or rent property directly from real estate agencies across the UAE. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Roman.ua to accomplish?

• Increase DAUs (Daily Active Users)
• Increase DUBs (Daily Unique Buyers)

SOLUTION

How did you find Roman.ua?

Online Search

Why did you select Roman.ua over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Roman.ua were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1. Campaign Strategy and Execution: Develop a comprehensive digital marketing strategy focused on acquiring new users for houza.com across key acquisition channels, mainly Google Ads, Facebook, Instagram, and LinkedIn. Handling all aspects of campaign setup, management, A/B testing, and optimization. 
2. Performance Monitoring and Reporting: Providing regular updates and detailed reports on campaign performance. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Roman.ua delivered according to quarterly KPIs consistently while maintaining impressive controls of Cost Per Lead within and often time more competitive than industry standards:

• Cost per lead in Rent Category: -8% vs benchmark 
• Cost per lead in Sale Category: -15% vs benchmark

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Roman operated synomously with houza's core team. They were business owners, adn constantly worked as such. 

What was your primary form of communication with Roman.ua?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Many teams strive for collaboration, accountability, and autonomy. While Roman is indeed an agency, the team members operated as Houza employees and held themselves accountable for the business's performance. 

Are there any areas for improvement or something Roman.ua could have done differently?

Despite delivering impressive results, Roman could have had an even larger impact if they have the ability to run performance marketing and keyword optimizations in Arabic. This would unlock the greater Middle Eastern market for them as they are brilliant professionals. 

BACKGROUND

Please describe your company and position.

I am the CEO, Co-founder of TOV Kormax Trade

Describe what your company does in a single sentence.

We are Pet Food & Goods Distributor

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Roman.ua to accomplish?

• Check and set up email deliverability
• Create and implement a system of triggered emails and automations
• Establish a process for creating and sending regular newsletters
• Audit current campaigns, create a plan for restructuring Google Ads account
• Increase the traffic and revenue from PPC advertising

SOLUTION

How did you find Roman.ua?

Online Search

Why did you select Roman.ua over others?

• High ratings
• Great culture fit
• Enjoyed the complex approach to the work

How many teammates from Roman.ua were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

First of all, email marketing was set up: a new email design was prepared, a mailing schedule was drawn up and automatic trigger chains for the emails were set up. After the agency took over Google advertising, an audit of current advertising was carried out, priorities were set and product and brand segments were highlighted according to these priorities. Search and shopping advertising campaigns were launched. Keyword monitoring takes place on an ongoing basis

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After restructuring and optimizing Google Ads campaigns, we got rid of many unprofitable campaigns, which led to increasing revenue by 25% with the same spending. The team also managed to double the number of transactions from email. They implemented pop-up forms to grow the subscribers base, implemented triggered emails, and established a regular newsletter

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All tasks were completed on time

What was your primary form of communication with Roman.ua?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I like the openness to new ideas, while keeping a structured and systematic approach

Are there any areas for improvement or something Roman.ua could have done differently?

I don't know)

BACKGROUND

Please describe your company and position.

I am the Managing General Partner – boodmo.com (Smart Parts Online Private Limited) of Smart Parts Online Pvt. Ltd (boodmo.com)

Describe what your company does in a single sentence.

boodmo is marketplace of spare parts for passengers cars in India

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Roman.ua to accomplish?

• Customer acquisition

SOLUTION

How did you find Roman.ua?

Referral

Why did you select Roman.ua over others?

• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Roman.ua were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

roman.ua is working with our company from the start. Everything we have built in marketing was done in cooperation with roman.ua. Whole digital strategy of our company was created and supported by roman.ua. roman.ua is our permanent subcontractor in digital marketing and plays a crucial role

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• We consider roman.ua as a permanent digital partner. The main metric we track over time is CAC. We have a deeply analytical approach to analyzing this metric with various breakdowns (location, channel, campaign, source etc)

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team is very responsive and always in touch with us. They use worksection software to track every task we have. Tracking of tasks is intransparent for us.

What was your primary form of communication with Roman.ua?

Virtual Meeting

What did you find most impressive or unique about this company?

High level of experience in digital marketing, flexibility, and attention to details.

Are there any areas for improvement or something Roman.ua could have done differently?

At this moment we are completely satisfied with roman.ua

BACKGROUND

Please describe your company and your position there.

I am the project manager of an online store selling plant protection products, seeds, and micro fertilizers. The online store is part of an agro-industrial holding specializing in the trade of seed material and plant protection products, the cultivation of grain and technical crops, animal husbandry, and grain trading activities.

The company develops agricultural production, seed production, and distribution. Cultivates 83,000 hectares of land and has more than 3,000 employees per season.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Roman.ua, and what were your goals?

We decided to create an online store to occupy a market niche previously unavailable to offline distribution managers — small farms of 10-500 hectares.

We created a website and needed specialists to manage e-commerce internet marketing to achieve maximum results of online sales, gather a base of potential buyers, and inform potential buyers about the opportunity to purchase our products online.

SOLUTION

How did you select this vendor and what were the deciding factors?

Right after creating the site, we worked with a marketing agency that had previously been involved in other company projects. After two months of working with them, none of the goals were achieved, and we decided to look for a replacement. We got good references for Roman.ua team from our partners.

We meet with Roman.ua and get an audit of the previous agency activities. Furthermore, we evaluated the professional approach, experience, and capabilities of Roman.ua and chose them based on the meeting results for further cooperation.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

Roman.ua was entrusted with complete control over our internet marketing; they could do whatever they thought necessary to achieve our goals. Initially, we provided information on seasonal product demand, marketing profiles of the main customers, and priorities for key brands. At first, advertising campaigns were launched through Google ads: shopping, search, and banner ads; Google Analytics was set up.

The next stage was the launch of advertising through Facebook and Instagram; roman.ua helped to set up and launch Facebook shopping and campaigns to promote publications in our social networks. Later, e-mail marketing was also set up; with the help of SendPulse, advertising, and informational messages were sent to customers by e-mail and Viber.

A year later, we launched our YouTube channel, roman.ua helped to develop the production and distribution process of video content, advised on scenarios, worked with the editing team, and gave recommendations on the frequency of releases. Also, upon request, we received suggestions for improving and filling the site; and they offered us an SEO agency.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with a huge team of experts: Roman as a mentor of our growth, project manager, email & retention marketers, B2B marketeer, PPC specialists, web analyst, editor of texts, and SMM specialist.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We worked with Roman.ua for two fruitful years, and a year ago, we took a break due to the desire to try to manage advertising on our own. Presently, we are asking for their consulting. At the end of the third year, the project fully paid for itself, including website development costs.

Compared to the situation before the start of cooperation with Roman.ua, the average monthly turnover increased by more than 50 times, the average order value by 6 times, the number of orders per month by 21 times, and the number of requests by 37 times. And the indicators are maintained despite the difficult economic circumstances for the agricultural sector and Ukraine.

How effective was the workflow between your team and theirs?

We were constantly in touch, so separate chats were created in Telegram to solve urgent issues. Personal meetings were held at least once a month to discuss the results and further plans, which later switched to the format of online calls. I constantly saw the work of roman.ua through the reports in the Worksection, and monthly reports on the completed tasks were also provided.

What did you find most impressive or unique about this company?

Roman.ua is not an ordinary internet marketing agency; they are professionals in their field with extensive experience. I was most impressed by their approach; they were always in contact with us and knew how to adapt to the needs of unstable market conditions. They had a competent opinion on any issue and provided excellent recommendations.

Are there any areas for improvement or something they could have done differently?

Everything that we wanted to improve or change during our cooperation was resolved.

BACKGROUND

Please describe your company and your position there.

I am a Go-to-Market Team Lead for HyperX at HP Inc. In my previous role I was responsible for HyperX marketing in Eastern European region and Canada.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Roman.ua, and what were your goals?

Initially we needed an agency we can trust who will help us with our social media and search PPC advertising in Eastern European region. Our partnership quickly expanded and involved Google analytics setup for our promotional activities on different markets as well. I know that there is a potential for us to do more in the future.

SOLUTION

How did you select this vendor and what were the deciding factors?

When Kingston Technology entered the gaming industry, we realized that we needed to improve our knowledge in the field of Internet marketing, and we began to look for professionals who would help us slightly improve this knowledge. We chose Roman. When we saw how he and his team approach work, how selflessly they treat their work, we realized that this meeting probably would not be the last one, and one single consultation resulted in a long-term cooperation with different departments and different areas of the company's activities.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

Roman.ua agency was a key resource for our digital marketing strategy. Starting with social media ads and then adding search and display ads we were able to drive high-quality traffic to our partners’ websites. Later on we also worked together on setting up Google Analytis for our landing pages making sure that all events are trackable for the campaigns. We were able to get valuable learnings that helped us improve our future campaigns.

How many resources from the vendor's team worked with you, and what were their positions?

We work with team lead, a web analyst, and ppc managers. And agency owners when needed.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We had an incredible improvement of the quality of our social media campaigns. For example, the Roman.ua team decreased the CPC 8 times in comparison to another contractor forecast with high quality of traffic, high volume (more than 90 mln impressions in social media), and all our KPIs overcome.

How effective was the workflow between your team and theirs?

The communication was always effective and we never experienced any delays. They were flexible to utilize the project management software of our choice that was very helpful. We had regular meetings to discuss possible improvements and Roman.ua team was always easy to reach despite us being in different timezones. Being able to work with an agency that is capable of being flexible and accommodating working with a Global company is a rare find.

What did you find most impressive or unique about this company?

1. Always meeting deadlines. Reliability is crucial for our business.
2. They are experts in the field and would always bring new ideas.

Are there any areas for improvement or something they could have done differently?

Looking back, I think having more meeting time would be helpful rather than communicating through text.

BACKGROUND

Please describe your company and your position there.

I'm CMO at Point of Sale System. Since 2013, we have been helping businesses all over the world automate their day-to-day tasks. We have 16 000 clients in 95 countries around the world. Almost 200 employees work with us in our 2 offices.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Roman.ua?

Agency made the audit of all our digital marketing activities a few years ago. They analyzed our Google Ads and Meta campaigns. Made suggestions on how to improve work with our email marketing. That audit was really helpful, we strongly improved the quality of leads and decreased CAC, as well new setup helped us to better understand which sources, platforms, and formats work better for us.

This year we have started to sell our software in the new philippine market. We had a problem with lead generation. We need to attract new customers with an acceptable payback period in the short term to determine if that market is profitable for us, and we decided to ask the agency for help with this task, taking in account the result of our previous work

SOLUTION

How did you select this vendor and what were the deciding factors?

We knew Roman the co-owner of the agency as a skilled marketer with broad experience in different niches, that's why a couple of years ago when we decided to attract an agency for marketing audit we knew who it will be. As well when we started to work we met a lot of good experts in the agency, everyone with whom we worked had a great experience and a deeper understanding of the source with which they work.

That's why when we needed consulting for a new Philippine market we decided to ask for help from Roman's agency again.

Describe the project in detail and walk through the stages of the project.

They deeply analyzed all historical data for campaigns and actions that we did by ourselves. They found mistakes in our Meta and Google ads and prepared a list of actions that we should implement. After a previous marketing audit, we decreased CAC and increased lead quality.

Also, we got a lot of ideas on tracking our paid ads and finding new ideas on how to optimize our email marketing campaigns. During the last audit, we also found new ideas for attracting customers with not typical methods: outreach, crowd marketing, working with the local community, etc. .

How many resources from the vendor's team worked with you, and what were their positions?

We worked with Roman and Olga directly, they are co-owners of the agency. And I really appreciated that, because both of them have great experience and strategic views in the digital marketing field.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

After first consulting we decrease CAC and as well found some new ideas on how to work with email marketing channels. After the last audit we also already decreased CAC, due to the right work with GEO targeting.

Now we are running a/b tests with new landing pages with the structure suggested by the agency and can see increasing in lead quality. Our sales manager also really liked the new, unconventional ideas for finding leads.

How effective was the workflow between your team and theirs?

We had two calls with them. During the first call we described all our problems and what result do we need in the end, during the second one we got a lot of useful information and a list of actions for implementation. This is a very good format, taking into account that we do not have much time to get a result

What did you find most impressive or unique about this company?

For me, the most exciting thing was that we worked with co-owners of the agency and they found time to work on our task by themselves.

Are there any areas for improvement or something they could have done differently?

No, I think all the processes that Roman.ua integrated have been working well for our lead generation efforts.

BACKGROUND

Please describe your company and your position there.

I’m the Chief Revenue Officer at iDeals Virtual Data Rooms. So, my area of responsibility is Sales and Marketing. iDeals is a B2B SaaS company, and our main product is a virtual data room, which is needed for secure and confidential data exchange during due diligence in M&A transactions.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Roman.ua, and what were your goals?

At the end of 2018, on the one hand, we realized that we were capturing a significant part of that digital traffic in Google Ads, but it wasn’t clear how efficiently the money was being spent. Many indirect indications showed that the same volume could be used at a certain economy level.

On the other hand, the way our Google Ads and other connected digital channels developed wasn’t systematic, i.e. it was a new function, which had been developing for the last two years, and we had a feeling that there was a lack of internal expertise and understanding of how to work with these channels. And having such factors and such aims, we started entering the project trying to find who would be able to increase our internal expertise on the one hand and, on the other hand, help us solve the task of traffic cost optimization.

SOLUTION

How did you select this vendor and what were the deciding factors?

It was a classic long sale. It seems to me Roman first caught my attention 7-9 years ago as a marketing specialist in Ukraine. And year after year, I had a feeling they were the team I could try and start working with within my range of tasks. And probably the last qualifying criterion was the first stage of the project when we analyzed our needs and current position, and the Roman.ua team was conducting an audit. And the way they conducted it, accompanied by their findings, was a signal that we could proceed to work on the project.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

They prepared a marketing audit and found growth points, took over PPC advertising management on Google, Bing, Facebook, and LinkedIn, optimized CPA and number of conversions on a budget of more than 100 000 USD per month, and conducted training in analytics for the marketing team. It took about 3-4 months to reach the point where we could draw conclusions and say: ‘Yes, really, here’s a period, here’s a period, we see the difference.’

How many resources from the vendor's team worked with you, and what were their positions?

Initially, only two people were working on our project. , but as our requirements increased as new projects emerged, we demanded more attention on the part of the agency. Right now, we're in touch with a whole team of specialists, including the PM, PPC specialists, a web analyst, and an email marketing specialist.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

For one thing, we’ve managed to cut costs significantly. Taking the average costs, we’re talking about a 35-40 % reduction with a huge budget. Before the optimization, we spent more than 100,000 USD per month on PPC. Another achievement regarding the figures that I’d like to mention is that after the optimization was done, we increased the budget with the number of leads growing correspondingly.

How effective was the workflow between your team and theirs?

Since the company is small, and the management of the company is involved with the tasks and is communicating with the client, many things can be changed effectively and quickly.

What did you find most impressive or unique about this company?

The main value is their level of flexibility and desire to go the extra mile if the situation requires it.

Are there any areas for improvement or something they could have done differently?

The lack of middle management is due to the company's size.

BACKGROUND

Please describe your company and your position there.

I am the CMO of a large software company. We help 30 million MacOS/iOS users empower themselves with technology.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Roman.ua?

We ordered an audit of our email marketing because we simply didn’t have enough hands to do email marketing, and it was in some half-abandoned state. There were a lot of set up email chains, but even some basic settings, a basic check of whether everything works fine, was simply unnoticeable for us. Therefore, we needed a fresh look, professional, from the outside, to see what does work and what is just poorly set up or is not set up at all.

SOLUTION

How did you select this vendor and what were the deciding factors?

What I liked in the pre-sale process was when Roman asked, ‘Are you sure that you need email marketing and audit of email marketing?’ Because the person was focused on the result, he saw that we actually have a lot more opportunities in the business, and there are things, critical things, where he could be even more helpful for our business, our company than email marketing. This immediately gave us a feeling that we could cooperate productively.

Describe the project in detail and walk through the stages of the project.

It was a 360-degree audit with the implementation of improvements with my team on the go. The audit contains such parts: funnel, deliverability, email deliverability, look and feel of emails on different platforms, database collection, email coding, sending frequency, content plan, trigger email and welcome series, the management of the channel. The only and most basic expectation was a fresh look from a professional at what was going right and wrong with us. I’m quite confident that we got quite an excellent result – we were handed a comprehensive, deep, global and elaborate report. Indeed, there are many basic and simple things that we did not do and even did not know about them, simply because, as we got used to, we thought that everything was always good and it was hard to do something better. But as it turned out, even the basics were far from being completed. That’s why we have something to work on. Based on the results of this report, a lot of changes have been made, and actually continue to be made. Even at the moment, there is still some work that hasn’t been completed yet.

How many resources from the vendor's team worked with you, and what were their positions?

We communicate with Roman during our audit.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We increase email deliverability by 24% with direct impact on revenue growth from email channel.

How effective was the workflow between your team and theirs?

Quite effective and custom-tailored for us. The communication didn’t go through me — email marketers worked on our part, and communication was set up well. They gathered for meetings, sat and analyzed each case separately, reviewed, double-checked, and such a sufficiently high-quality, lively work was going on. It was so much unlike the usual thing when you ordered something, and then after a while you received it, and that’s all.

Everything was aimed at us, at the client, and we liked it, and we received such a detailed audit. There were also a lot of tips on email marketing besides the audit, from the integrity of the database to prospecting, to checks for spam filters and everything else, and a bunch of tips on other areas where Roman managed to notice what could be improved.

What did you find most impressive or unique about this company?

They saw the big picture and dived deep into our project with great precision and data-driven decision-making.

Are there any areas for improvement or something they could have done differently?

The only thing that maybe I personally didn’t like and that I think not only Roman, but together we could do better is actually communication, because at one time we parted, trusting each other completely, and postponed the question for later. It really was a non-priority. What I can advise everyone who orders such services from Roman is to order priority things. Roman was initially right that there were things that were much more important and could help us, and at that time we were not busy with them. That’s why we postponed work with the audit and its results for later. But the audit was done well.

BACKGROUND

Please describe your company and your position there.

My name is Chyngys Barynov. I am the co-founder of the B2B SaaS Worksection. Worksection is a cloud service for project management with a built-in timer. It's perfect for teams of technical and creative people, such as digital agencies, consultants, developers, etc.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Roman.ua, and what were your goals?

We had a goal to establish a predictable flow of leads that would fit our unit economics. We also need help setting up end-to-end analytics and enhancing our B2B digital marketing in general.

SOLUTION

How did you select this vendor and what were the deciding factors?

There were many other agencies to consider, but knowing Roman’s scrupulous approach to trivia, we decided to turn to them.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

They did a lot of work to make our digital marketing more structured and scaled. What was done:

• checked the old Google Ads campaigns, improved them, and restarted
• set up different remarketing audiences based on our customers’ journey
• set up new Google Ads account structure and new campaigns with different hypothesis testing based on user’s intent
• set up display campaigns from scratch
• LinkedIn and Facebook Ads new campaigns set up
• regular optimizations and improvements of PPC campaigns
• end-to-end analytics set up considering our SaaS business model and payback period
• email marketing from scratch set up
• email deliverability checked and monitoring system set up

How many resources from the vendor's team worked with you, and what were their positions?

We worked with a project manager, PPC specialists, a web analyst, an email marketer, and B2B digital marketer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The Roman.ua team increased the number of leads 17 times (!) and decreased the CPL by 15%. And also they implemented end-to-end analytics from clicks to money.

How effective was the workflow between your team and theirs?

The guys are competent and easy to collaborate with. I liked how Roman’s team worked because they made very detailed checklists in Google Docs of what needed to be done. It is laid out so clearly to me, and probably, my grandmother would get it if she read this instruction. And I really like that we are staying connected.

What did you find most impressive or unique about this company?

They analyzed our data much better than we could.

Are there any areas for improvement or something they could have done differently?

I didn't really have any problems with guys. I really like the fact that the guys are very competent and easy to contact. The only thing is that we had a little delay in email marketing implementation, but it was temporary and was solved.