Custom Agile Software Development

RoleModel Software creates custom web and mobile applications, delivering a user experience that enables our customers to achieve a higher return on their investment. You bring the business knowledge and unique ideas. We bring the technical expertise and experience to deliver those ideas in working software. RoleModel’s team has deep and varied skills in both “concept development” (helping customer’s develop their ideas) and “product development” (turning customer ideas into software).

 
$5,000+
 
$150 - $199 / hr
 
10 - 49
 Founded
1997
Show all +
Holly Springs, NC
headquarters
  • 190 Rosewood Centre Dr. Suite 201
    Holly Springs, NC 27540
    United States
other locations
  • 350 East Ave
    Rochester, NY 14604
    United States

Portfolio

RapidAir System Designer

Cloud-based visual pipe system layout tool for in-house estimators.


Self-serve online estimating for compressed air systems, allowing estimators to focus on larger projects


  • Customers can create their own estimates online, no estimators needed.
  • All designs are visible in 3D, improving accuracy and eliminating guesswork.
  • Materials lists are instantly created and added to
the shopping cart, closing more sales.
  • Staff estimators spend their time working with customers on larger projects.
  • Management can now see the status of every estimate.

  • Installations range from small personal projects, such as garages and workshops, up to large factory complexes and warehouses. RapidAir sells its products direct to consumers and through retail channels. RapidAir's expert estimators help customers select a product line and design a system that fits their needs and space.


    When the new online software was released publicly, website visitors immediately began creating their own designs and many converted to sales. The new software was integrated with an online shopping cart system so that customers could easily purchase the items in their itemized quote. Now RapidAir uses their estimators to proactively reach out to designers quoting large systems or customers running into design difficulties.


    Sayfa KOMBI Configurator

    2D/3D configuration tool to accurately design fall protection systems without a draftsperson.


    Accelerates quoting process for business producing industrial access and fall protection systems

    • Managers and employees can access quoting information anytime, anywhere.
    • 3D project views help customers picture exactly what they buy--no guesswork!
    • The software automatically creates complete
    job parts lists, ready for invoicing.
  • Sayfa can now more easily adapt to complex customer needs and project changes.

  • The new system produced a detailed and accurate parts list that can be fed back into Sayfa’s ERP system to produce quotes. To show complex parts such as brackets or braces that attach at specific angles, RoleModel imported Sayfa’s existing 3D parts models directly into the configurator. Later iterations of the software incorporated data from Sayfa's ERP system to give salespeople real-time feedback on how design changes impacted costs.


    RoleModel and Sayfa conducted several rounds of testing with internal users over several months. The team identified critical pain points and addressed them to improve usability. When the new software was released to the sales team, it reduced a 4 or more hour process down to about 30 minutes.


    Full Case Study: https://www.rolemodelsoftware.com/case-studies/sayfa

    Decks Designer Software

    Producing deck designs and plans visually and painlessly.


    Designs and engineers thousands of residential decks every month from all over the USA

    • Easily create and modify construction components to totally customize your structure.
    • Instantly switch from 2D to 3D View--users see all angles!
    • Built-in Custom Engineering Rules automate material sizing as your design
    changes.
  • “Permit Ready” PDF plans and diagrams streamline the construction process.
  • Highly accurate Material Lists can be used to calculate bids and place orders.

  • Full Case Study: https://www.rolemodelsoftware.com/case-studies/decks

    LandOne Materials Estimating

    Precision graphical measurements and annotations for landscape plan estimates.


    Helps Landscape Contractors accelerate takeoffs, increase accuracy, and quickly turn around bids

    • Save time by importing 3rd party PDF plans directly into the takeoff system.
    • Use the multiple-shape drawing tool to quickly annotate a plan and instantly calculate takeoff quantities.
    • Total flexibility--Set
    your own landscape material spacing and thickness guidelines.
  • Unlimited changes with automatic retotaling. Save hours of labor!

  • Full Case Study: https://www.rolemodelsoftware.com/case-studies/landone

    LifeWay Wordsearch

    Lifeway is a national publisher and e-Commerce business. Lifeway needed Custom Software to remain competitive and maintain market share in a competitive industry experiencing digital transformation.


    How Custom Software helps LifeWay's business:


    • Boosted e-commerce sales and reduced back office invoice/billing time.
    • New mobile application gives salespeople selling tools at their
    fingertips.
  • Automates e-book subscriptions and royalty reporting, reducing labor costs.
  • Reporting is now easier with a tight integration with existing software/databases.

  • Full Case Study: https://www.rolemodelsoftware.com/case-studies/lifeway

    Reschcor CPQ Quoting Software Image

    Reschcor CPQ Quoting Software

    Saving time and increasing profitability with streamlined quoting software. RoleModel began software development using a “walking skeleton” approach. In the first few weeks, RoleModel built a simple, end-to-end version of the software. This bare-bones version helped Reschcor visualize the direction of the software’s development and avoid pitfalls. The new software was built on a "cloud" platform that enabled user access from

    anywhere. Management could use the new user access controls to define cross-department collaboration groups for each quote. The software used powerful business rules to generate quotes automatically, while allowing easy overrides for material minimums and other exceptions. The software included other workflow improvements. Automated batch processes were built to update existing quotes with raw material price changes, saving days of data entry. RoleModel replaced the old paper-based “inbox” with a digital work queue. Copying sections from one quote to another was made easy. A seamless integration with the ERP system was created to eliminate double data entry. With the new custom software, Reschcor achieved its goal of faster, more collaborative sales quoting. Initial data has shown that with the new software Reschcor achieved a labor savings of 10-12 hours a week and an overall ROI of >30%.


    Full Case Study: https://www.rolemodelsoftware.com/case-studies/reschcor

    Reviews

    Sort by

    Web Development for Higher Education Company

    “The biggest thing that distinguishes RoleModel Software from other providers is their commitment to excellence.”

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $50,000 to $199,999
     
    May - Jul. 2019
    Project summary: 

    Using a Ruby on Rails stack, RoleModel Software developed two new web applications and modified a third app for an education company that displayed education options, applied vouchers, and reported to clients.

    The Reviewer
     
    51-200 Employees
     
    San Antonio, Texas
    IT Manager, Higher Education Company
     
    Verified
    The Review
    Feedback summary: 

    The new functions have eliminated several time-consuming processes, allowing the education company to take on larger and more clients. RoleModel Software is committed to improvement, dedicating additional resources as necessary. Communicating daily, they respond quickly to project needs.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I’m the IT manager for a higher education company. We provide coaching and academic counseling services and help students achieve their undergraduate degrees through alternative options such as online courses and prior credits.  

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with RoleModel Software?

    We were onboarding a large corporate client and we needed to be able to handle the volume of work they will bring us in the future. We needed to determine the process company employees would go through  to submit vouchers, how credits would be transferred, and how it would be reported back to corporate clients and associated partners.

    SOLUTION

    What was the scope of their involvement?

     They used a Ruby on Rails stack to develop two new web applications and enhance a third preexisting app. The first app presents college options to the students and allows employees to select from a number of different options. The second app collects vouchers that students can apply to their tuition benefit providers. Finally, the third app is the billing aggregator that pulls reports from several different systems and compiles the information into a report that could be sent to the corporate client and associated partners.

    What is the team composition?

    Their project leads, called software craftsmen, were responsible for reporting on the project’s status. We started with two people on the team, but that number grew to six when needed.

    How did you come to work with RoleModel Software?

    Our company had partnered with RoleModel Software even before I joined, and we developed a really close working relationship. When we needed additional developers and didn’t have the in-house support for this project, we decided to work with them again.

    How much have you invested with them?

    We’ve spent $90,000.

    What is the status of this engagement?

    The project lasted May–July 2019. We now have a support agreement that will end at the end of September 2019.  

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement? 

    The biggest metric was enabling new functions. Without this collaboration, we would still be working in spreadsheets. Our old process was very time consuming and labor-intensive process. We had to email lots of documents back and forth to students. Implementation of the new apps really eliminated all of that. As we take on larger corporate clients, the apps’ functionality and processing speed will be essential.

    How did RoleModel Software perform from a project management standpoint?

    Everything met or exceeded our expectations. From the person leading the project down to the individual developers, communication overall was very good. We have a daily 15-minute update call in which the project lead and developers let us know what they worked on the day before, what they’re currently working on, and the challenges they’re facing.

    What did you find most impressive about them?

    The biggest thing that distinguishes RoleModel Software from other providers is their commitment to excellence.

    Are there any areas they could improve?

     I can’t think of anything they need to improve. They’re committed to learning and improving, so they’re willing to make adjustments and move forward.

    Do you have any advice for potential customers?

    To get the most bang for your buck, have a specific set of business problems you’re trying to solve. An idea that takes a lot of time to research will require a lot of time and resources.

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
      They added additional developed to quickly ramp up the pace and meet our deadlines.
    • 5.0 Cost
      Value / within estimates
      They’re on par with their competitors. They’re worth what you pay them.
    • 5.0 Quality
      Service & deliverables
      The quality of the code they produce is fantastic. Their communication and interacting feedback loops ensure a quality product.
    • 5.0 NPS
      Willing to refer
      I’d recommend them based on everything we’ve talked about—quality of work, communication, and cost.

    Custom App Development for Compressed Air Piping Retailer

    “Their desire to learn and create was evident.”

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $200,000 to $999,999
     
    Dec. 2018 - Ongoing
    Project summary: 

    RoleModel Software built an app allowing users to design a custom compressed air piping solution and purchase all the necessary parts on the spot. They provide continued support as needed.

    The Reviewer
     
    11-50 Employees
     
    Auburndale, Wisconsin
    Andrew Remus
    Manager, Rapidair Products
     
    Verified
    The Review
    Feedback summary: 

    The completed product was a significant technological upgrade for the client, who has cut their average closing rate from two days to under an hour. Users employ the app for designs and purchases about 15 times more than they did under the previous system. The team met all expectations.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I’m a manager at Engineered Specialties. Our brand is called RapidAir, and we sell compressed air piping. Most of our users are undertaking DIY projects without much knowledge of compressed air piping.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with RoleModel Software?

    We needed to create a custom piping design app that would significantly decrease the close time on sales.

    SOLUTION

    What was the scope of their involvement?

    Using our old process, a customer looking for a custom pipe design needed to sketch their desired product by hand and send us the drawing. From there, we would create a parts list and size everything to follow up with a quote. This process took 1–2 business days, and the customer still had to place their order after all that.

    We have multiple systems, sizes, and fittings, so this project was a big undertaking. The app was built using a framework called Custom Visual Configurator that they created for similar projects. The cloud-based product allowed users to design pipe solutions visually that immediately generated a corresponding parts list. RoleModel Software started with their base framework and built upon it to fit our needs. Now, the app can create parts lists and instantly dump the products in a shopping cart. Instead of a two-day wait time, the app cuts the process down to about 30 minutes. 

    Although the final app has launched, they’re providing ongoing support and implement minor changes to the UI. Not many changes have been needed.

    What is the team composition?

    In total, they had about 10 people who worked on the project over time. This includes Phil (Project Management Director, RoleModel Software), Ken (Founder & CEO, RoleModel Software) who was our initial point of contact, and John (Sr. Developer & DevOps Engineer, RoleModel Software) who was the technical lead. We had other interactions with their marketing team, UI designers, and others. The team was \large enough, with a diversity of skills to pull off a large project on an accelerated timeline.

    How did you come to work with RoleModel Software?

    We found RoleModel Software during our research on the Custom Visual Configurator framework they created in their prior partnerships. After examining their capabilities on those solutions, we decided to hire them.

    How much have you invested with them?

    We spent about $250,000 with them.

    What is the status of this engagement?

    The project lasted from December 2018–March 2019, but they still provide maintenance to the system.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    Our old system brought in an average of three orders per day. With the app, we are receiving 40–50 designs every day. In a time when people expect instant service, this tool sets RapidAir apart as an industry leader. We can now interact with our customers, serving them in realtime. The speed this solution provides makes our company shine and helps the customer too.  

    How did RoleModel Software perform from a project management standpoint?

    We met with their team for an hour every day using Zoom, so we could communicate over video. That gave us a chance to go over goals before getting into the workday. We also used a project management system called Trello. The organization of goals, assignments, and timelines was helpful to the daily flow of the project. Their communication was very well done.

    What did you find most impressive about them?

    The staff was willing and able to learn about our unique product very quickly. They came up to speed without issue. Their desire to learn and create was evident. Plenty of companies have good processes in place, but their staff’s desire to think outside the box in an unfamiliar industry really stood out.

    Are there any areas they could improve?

    I don’t think there’s anything that I would change.

    Do you have any advice for potential customers?

    Make sure you designate a person on your internal staff as a manager for the project. RoleModel Software works quickly, so you’ll likely fall behind if there’s no one able to keep up with them on your end.

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
      They hit every deadline with their flawless project management.
    • 5.0 Cost
      Value / within estimates
      The price was right where it needed to be.
    • 5.0 Quality
      Service & deliverables
      They performed up to our expectations.
    • 5.0 NPS
      Willing to refer