Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
Rockon Tech Agency is a good developer. We are used to using our in-house team, so we have a good understanding around how stuff is put together. As with any company being on-boarded for the first time, there will be a short period of getting up to speed with expectations. Although there was some back and forth during our first project, Rockon Tech Agency got it up and running quickly, which was the main requirement from the client.
How did Rockon Tech Agency perform from a project management standpoint?
We have had ups and downs in terms of language, but their principal has responded promptly, assigning English-speaking project managers or engaged with the project himself. After this issue was resolved, the collaboration was good.
What did you find most impressive about Rockon Tech Agency?
Rockon Tech Agency provides good value. They've often come significantly under budget, compared to what other teams can provide. We only onboard them on smaller projects, like WordPress builds, but Rockon Tech Agency's contribution is enough to allow our other teams to work on different tasks, knowing that the work is being handled by a partner who will take care of things.
Rockon Tech Agency provided service on our projects even after they were completed. They made the necessary changes and ensured that we were happy. There was a lot of flexibility on both our sides in order to make sure the project was delivered well.
Are there any areas Rockon Tech Agency could improve?
If Rockon Tech Agency had one or two more project managers who were fluent in English, it would help their company and allow the owner to be less involved. Having said that, he's doing a good job of running the company and managing projects, so it's not a big issue for us.