Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
Views to the website have increased. Just this last month, the report showed 900-something people to the website. We get new customers by the boatload now. Last month alone offline, we booked in 96 new customers off the website. We have a system called Salon Iris that tracks whether it’s a repeat customer (one that keeps booking services with us) or whether they’re new. We also got 40-something leads from social media last month, but I don’t know yet the statistics on how many of those leads we converted.
How did Rocketship SEO perform from a project management standpoint?
They were awesome. They walk you through everything. For a while there, when we first kicked off, we were doing meetings at their office every two weeks. Emails are answered pretty much immediately. I’ve never shot them an email that wasn’t answered by at least the end of the day. Every time I called them, they picked up, so I never had a problem with that.
What did you find most impressive about Rocketship SEO?
What makes them the most impressive to me is that they provide results. I’ve used other SEO companies in the past, like for my moving company, and I got no results. I was paying SocialSEO around $2,000 a month, and I got zero out of it. I know that these things don’t just happen overnight, but after staying with them for a really long time, I didn’t get a single customer. What makes Rocketship SEO stand apart is they actually produce what they say they’re going to produce. They’re actively working on my stuff. I’m always getting emails about updates of them adding a new blog or something else on there.
Are there any areas Rocketship SEO could improve?
They know their business better than I do, and I can only tell you what results I got. So I don’t have anything bad to say about what they could do better. Because realistically, they produce results, which is more than most people can say.
What tips or recommendations could you share that might increase the likelihood of success with Rocketship SEO?
Listen to their advice. There were a few times that I didn’t want to fork out a little bit more money for something (in essence, my wife made me). After a couple of months later, I did it, and they produced results just like they said it was going to. So be a little more open with these guys.
Normally, early on in a business, you’re a little tight with money, and you hold that stuff close to your heart. Every time they told me to invest in this or that online, I did it, but it might have taken me a couple of months. Now I just do what they say. Before, it might have taken me a couple of months to pull the trigger, and every time I’ve pulled the trigger on what they told me, I’ve made money. Also, be ready. Any opportunities that these guys have that they see can benefit you, they’ll let you know about it. You don’t have to pull the trigger on every single one of them, but I’m telling you that every time that I have with them, it’s worked.