What evidence can you share that demonstrates the impact of the engagement?
We’re a small firm, so the fact that we could trust them to get it done was awesome. Since we are a tiny business, we had to be cost-conscious, especially with everything that’s going on in the market right now. They’ve also been really fantastic with sticking to the timeline.
RocketDog Communications is proactive to work with. Michael is waiting for me on new information all the time, not the other way around. I’ve also been impressed with their quality and attention to detail. I never felt that our business was less important than other projects. I appreciate that we get the time and attention no matter what the dollar amount is.
How did RocketDog Communications perform from a project management standpoint?
RocketDog Communications knocked project management out of the park. They committed to delivering on time and on budget.
They put together a great project plan, detailing everything step by step. We also use Asana to communicate back and forth. If they hit any roadblocks, they’re very communicative. They’re also proactive about solving challenges.
They managed the entire process. I’ve appreciated that because I don’t have a lot of time, but they made sure to update me when they needed to.
What did you find most impressive about them?
Their quality is most impressive. In the beginning, we had a mindset of where we wanted to go. We communicated that in a simplistic way, and we were all impressed with the thought process of how they put it together.
Our previous site felt clunky, but RocketDog Communications delivered a new story with our updated website. I’ve personally struggled with past developers when telling them what I want to be accomplished. They think they get it but don’t. I appreciated that RocketDog Communications put the story behind it, but were also inclusive of our audience.
The level of detail was found in the little stuff as well. The pictures and visuals had a variety of age and cultural backgrounds that ties into the narrative that they were trying to tell. They know what they’re doing creatively.
Are there any areas they could improve?
No, nothing comes to mind. I’ve been satisfied with the service.
Do you have any advice for potential customers?
Be organized and have your materials ready. Their team will hit the ground running, and you don’t want to block their success helping you. I would also say be open-minded. The more open they can be with your end goal, the more creative license they can have. I was pleasantly surprised by all of the options they gave me.