Could you share any statistics or metrics from this engagement?
I think Rocket Farm Studios is very good at understanding the business case. Some of the development firms that I talked to were willing to listen to my requirements, tell me what it would cost and how long it would take, but the Rocket Farm team did more than that. They actually tried to understand my business model. They got in my seat and looked at the project from my perspective. They took the time to read books about the market I’m trying to serve, my target audience, and put together profiles of the typical client that will use my solution. They were heavily involved in understanding the business which led them to become heavily involved in the user experience design, all before they got down to writing code. I really liked and appreciated that.
I thought that if they took the time to understand what my business objective and what my target customer was like, they would better understand how to build and how to advise me on what I asked them to build. That was one of the biggest highlights of working with them, they took time to understand the business.
What distinguishes Rocket Farm Studios from other providers?
The Rocket Farms Studios team are friendly, good people. These are the kind of people I would be happy to go play golf with. They’re easy to get along with and they’re honest. I’ve never had any integrity issues with them. I’ve worked in IT for over 30 years, so I know the game a little bit and I know how difficult it is to build applications. I know that at times, you estimate something’s going to take a week and then things happen and it takes two weeks. We’ve had our share of delays, but I wouldn’t say it’s out of the ordinary for this type of work. Overall, they’re really smart and a good team of people to work with.
Is there anything Rocket Farm Studios could have improved or done differently?
The one thing I think they can improve on and I’ve shared with them is that communication could always be better. As the client, sometimes I feel like I have to chase them for information or for the status of a particular project. When they say they’re going to have something done for me in two weeks, it gets to be around day 10 and I haven’t heard anything, so I have to reach out and ask for an update.