What evidence can you share that demonstrates the impact of the engagement?
We get the most value out of the customers they bring to our door because we are able to close deals with them. Rocket Clicks also generates more than the other 7–8 sources we use to find customers. They’ve given us the best return by far.
Their team put a lot of time into designing and finding the right message. They focused their energy on how people think, truly understanding the person on the other side of the coin.
The work went beyond what a typical SEO company does—this was a full-scale advertising solution. They turned clicks into conversions, which is what I really cared about. Rocket Clicks reached the right people, who were looking for our offerings with their qualitative and quantitative research.
How did Rocket Clicks perform from a project management standpoint?
Rocket Clicks is persistent and always ahead of the curve. They proactively brought data and statistics on language to us, examining all aspects of the situation. Top to bottom, they were a superior team.
They’ve always put their senior team members on our project, so I’ve never doubted their capabilities. We appreciate how they gave us a team with the proper education and experience to get the job done.
What did you find most impressive about them?
They were able to bring in representatives from Google to discuss deep levels of strategy. I knew they were in my corner the whole time, and I never had to worry about Rocket Clicks taking my data to competitors. They handle themselves with a high level of professionalism, adding value to the business. They have the ability to turn an above-average company into a major player in the marketplace.
Are there any areas they could improve?
My experience with them was completely positive.
Do you have any advice for potential customers?
Use the initial meetings with Rocket Clicks to clearly convey the goals of the project. They’re great with providing this upfront time, so make the most of it. Describe what your ideas are, but keep an open mind to what they have to say.
In my experience with them, they ran tests that sometimes proved us wrong about what would be best for us. We’ve grown incredible amounts, but always keep in mind that you’re hiring experts.