Social Media Marketing Web Development
$50,000 to $199,999
Jan. 2018 - Ongoing

4.0

Quality: 4.0

Schedule: 4.0

Cost: 4.5

Willing to Refer: 5.0

"The project management gets better and better."

Apr 23, 2020

General Manager, Outdoor Concepts

Tim Hardley

Other industries
Auckland, New Zealand
11-50 Employees
Phone Interview
Verified

Rockaway Digital provided social media marketing and website redevelopment for a retailer. Their team also worked with Shopify to improve the digital experience.

Rockaway Digital has significantly improved and increased brand presence. That has translated into more customers. The project management is effective and modern. They constantly seek to improve and move the business forward.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the general manager of Outdoor Concepts, a retail store in New Zealand.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Rockaway Digital?

We wanted to reach more customers through digital media, especially social media.

SOLUTION

What was the scope of their involvement?

They provided us with website redevelopment, Shopify development, and increased social media marketing.

What is the team composition?

The work started with two people, but it’s expanded to three.

How did you come to work with Rockaway Digital?

We knew them from friends of friends.

How much have you invested with them?

We’ve spent between $2,000–$3,000 per month.

What is the status of this engagement?

The work started two years ago, sometime around January 2018. The work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It’s improved our brand presence in New Zealand. We’ve gotten a better online presence, which has translated to more people coming into our stores.

How did Rockaway Digital perform from a project management standpoint?

Project management gets better and better. They’re using different platforms to communicate and utilize apps.

What did you find most impressive about them?

Their eagerness to continue growth was great. They keep driving forward.

Are there any areas they could improve?

They’ve been growing so much so they need to take care of management a little better.

Do you have any advice for potential customers?

I would try it; it’s definitely worth a shot.

RATINGS

4.0

Rockaway Digital

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