RND Softech Private Limited is a leading business process outsourcing organization that commenced its operations in 1999. With presence in 3 countries across 3 continents and a comprehensive range of services across diverse business, we are one of the leading business support systems in the below domains.
Revenue Cycle Management (RCM) for Durable medical equpiment suppliers.
Medical billing BPO service for Home Healthcare service providers.
Contact Centre, Helpdesk & Back Office Staffing Solutions.
Report Typing services for Inventory/Asset management.
General, Business, Legal, Linguistics & Medical Transcription.
F&A Back office services for Property preservation & inspection companies, Mortgage and Insurance service providers
Software Development & Customized Web & Mobile Applications
Digital Marketing Services.
24 years of experience working for 300+ clients across multiple industry domains including Healthcare, RCM Services, Transcription, IT & Software Development across 3 Continents.
2000+ Employees extending staffing solutions that ensures our client's rapid growth with Zero setup, infrastructure or management costs.
Uncompromised Information Security- SOC2 Audited & HIPAA Compliant and ISO certified quality systems ensuring 99% average quality of deliverables.
RND Softech is praised for providing good value for cost, with clients noting pricing fits their budgets. Specific project costs are not detailed, but consistent quality and timely delivery are highlighted, indicating a strong return on investment.
Clients noted RND Softech's ability to scale up operations and adjust to increased work volumes effectively, providing a reliable workforce.
Positive Client Relationships
RND Softech has built strong relationships with clients, who often describe their interactions as pleasant and professional.
Consistency in Deliverables
Clients appreciated the ongoing consistency in RND Softech’s work, ensuring a reliable performance across various projects.
Effective Communication
RND Softech's communication is highly appreciated by clients. They are responsive, professional, and maintain clear lines of communication through email and messaging apps.
High-Quality Transcriptions
Clients consistently mentioned that RND Softech provides high-quality transcription services, with minimal errors and detailed outputs.
No Major Areas for Improvement
Few clients mentioned areas for improvement, and those who did suggested that RND Softech could proactively make operational recommendations.
Transcription Services for Property Inventory & Cleaning Co
Featured Review
Transcription
$10,000 to $49,999
Feb. 2021 - Ongoing
5.0
Quality
4.5
Schedule
5.0
Cost
5.0
Willing to Refer
4.0
"We are impressed with their communication and timely turnaround time of reports."
Aug 3, 2023
Director, Clerkbook Property Group
Anonymous
Real estate
London, England
1-10 Employees
Online Review
Verified
RND Softech has been hired by a property inventory and cleaning services company for transcription services. They transcribe property inspection dictations into the client's standardized report template.
RND Softech’s work has been met with positive acclaim. They complete tasks in a timely manner and with the quality expected of them. They effectively communicate with the client via email and a messaging app.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Director of Clerkbook Property Group
Describe what your company does in a single sentence.
Property Inventories,Office Cleaning, En of Tenancy Cleaning and Energy Performance Certificates
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire RND Softech to accomplish?
Type inventory dictations in a timely manner
Type inventory dictations with minimal errors
SOLUTION
How did you find RND Softech?
Online Search
Why did you select RND Softech over others?
Good value for cost
How many teammates from RND Softech were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
RND is engaged in providing transcription services wherein they are tasked with meticulously transcribing property inspection dictations into our standardized report template within specified time frames.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Timely turnaround of all reports.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
All reports are turn around in a timely manner
What was your primary form of communication with RND Softech?
Email or Messaging App
What did you find most impressive or unique about this company?
We are impressed with their communication and timely turnaround time of reports.
Are there any areas for improvement or something RND Softech could have done differently?
None
RATINGS
5.0
Quality
4.5
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
4.0
NPS
Transcription Services for Inventory Management Company
Transcription
$10,000 to $49,999
Jan. 2019 - Ongoing
5.0
Quality
4.5
Schedule
4.5
Cost
4.5
Willing to Refer
5.0
"They always delivered items within the agreed-upon timescales."
Aug 1, 2023
Inventory Clerk, AIM Inventories
Anton Mostert
Real estate
London, England
1-10 Employees
Online Review
Verified
RND Softech has created inventory reports for an inventory management company. The team is tasked with transcribing detailed reports from audio within a 24-hour timeframe for the client.
RND Softech has successfully provided the client with high-quality, detailed inventory reports. They have executed all tasks within the agreed-upon timescales. Ultimately, the client is pleased with RND Softech's consistency in completing transcription requirements.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Inventory Clerk of AIM Inventories
Describe what your company does in a single sentence.
Inventory Reports on a wide variety of properties
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire RND Softech to accomplish?
Transcription services
SOLUTION
How did you find RND Softech?
Referral
Why did you select RND Softech over others?
High ratings
Pricing fits our budget
Referred to me
How many teammates from RND Softech were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Deliver on a good quality inventory report, typing up detailed reports from audio within a 24 hours
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Good quality detailed inventory reports
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They always delivered items within the agreed-upon timescales.
What was your primary form of communication with RND Softech?
Email or Messaging App
What did you find most impressive or unique about this company?
Their ongoing consistency completing transcription requirement
Are there any areas for improvement or something RND Softech could have done differently?
No, keep up the good work
RATINGS
5.0
Quality
4.5
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
Back-Office Outsourcing for Medical Devices Supplier
Back Office OutsourcingCall Center ServicesCustomer Service Outsourcing
Confidential
Jan. 2009 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They accept work and adjust accordingly."
Jul 13, 2023
CEO, Monitor Medical, Inc.
Richard Webb
Healthcare
Houston, Texas
51-200 Employees
Online Review
Verified
RND Softech offers back-office outsourcing services to a medical device supplier. They provide qualified staff to perform specific office tasks and ramp up health insurance areas the client was unable to cover.
RND Softech has helped the client increase revenue, reduce employment costs, and scale during increased work volume. The vendor's team is honest, reliable, and reasonable. They also accept work and adjust accordingly, which the client appreciates. Moreover, the vendor communicates via email.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of Monitor Medical, Inc.
Describe what your company does in a single sentence.
We sell CPAP machines and supply medical devices.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire RND Softech to accomplish?
Needed qualified additional staffing to perform specific office tasks
Needed to ramp up areas that we were unable to cover regarding health insurance
Needed to scale up when there was additional work.
Needed it to be cost-effective
SOLUTION
How did you find RND Softech?
Referral
Why did you select RND Softech over others?
High ratings
Pricing fits our budget
Great culture fit
Good value for the cost
Other
How many teammates from RND Softech were assigned to this project?
40
Describe the scope of work in detail. Please include a summary of key deliverables.
Comprehensive process management
Supervision of their staff
Frequent coordinated staff meetings between our company and RND Softech
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Increasing revenue
Reduction in employment cost
Scalability during times of increased volume
Reliable works source
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Deliverables Daily
What was your primary form of communication with RND Softech?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Honest and reasonable
They accept work and adjust accordingly.
Are there any areas for improvement or something RND Softech could have done differently?
They should make recommendations to our operations as they see opportunities to do so.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"I have recommended them to many other clients
Transcription for Neurosurgical Clinic
Transcription
Confidential
Jan. 2012 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"I am extremely happy with their service, and frankly, I feel other companies could learn from their model."
Jun 29, 2023
Neurosurgeon, Paul Smith Neurosurgeon
Paul Smith
Advertising & marketing
Melbourne, Australia
1-10 Employees
Online Review
Verified
RND Softech provides remote transcription services for a neurosurgical clinic. The team is responsible for translating the client's letters.
RND Softech has delivered the project on time, meeting the client's expectations. They communicated frequently and promptly via email, ensuring an effective workflow. Their quick turnaround time, friendly attitude, and sheer professionalism have been hallmarks of their work.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Neurosurgeon of Paul Smith Neurosurgeon
Describe what your company does in a single sentence.
Neurosurgeon
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire RND Softech to accomplish?
Timely and accurate transcription turnaround for a neurosurgical clinic
SOLUTION
How did you find RND Softech?
Referral
Why did you select RND Softech over others?
Pricing fit our budget
Good value for cost
Referred to me
Describe the scope of work in detail. Please include a summary of key deliverables.
I dictate letters multiple times per week and send them to RND softech for remote transcription. I have been doing this for more than 10 years
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Turnaround times on my letters are excellent and transcription is of high quality and very reasonably priced. I have not had any difficulties in all the time I have used their services and their responsiveness and communication whenever I have had a question have been exemplary. Their online interface for uploading completed dictation is very user friendly.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Very easy to deal with. Very responsive to communication. Very rapid turnaround. Very user friendly online interface.
What was your primary form of communication with RND Softech?
Email or Messaging App
What did you find most impressive or unique about this company?
Communication. Professionalism. Consistency of the quality of their work.
Are there any areas for improvement or something RND Softech could have done differently?
Not at all. I am extremely happy with their service, and frankly, I feel other companies could learn from their model.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"I have recommended them many, many times already
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