Rishabh Software Client Reviews

Portfolio

Key clients:

Linde
Bausch + Lomb
Siemens
ABB
Bupa
Saint Gobain
Asian Paints
Sun Pharmaceuticals
Aptos
HelloJobs
The Beehive
Ship-a-car Direct
Aditya Birla Group
K-12
Fiat Chrysler Automobiles

Fault Management Portal Using Java and AngularJs

Vehicle Inspection Solution

Healthcare Management Solution

SharePoint based Sales Portal Solution

Custom Integration & Development

Content Management Website

News Caster Application

Ecommerce Portal

Ecommerce Store

SaaS based Solution

Animal Welfare Portal Using Java and PHP

Order & Inventory Management Platform

Financial Platform Built Using Microsoft Azure

Marketing Campaign Portal in Java

Map UI Application

Cab Reservation & GPS Solution

Sales Dashboard

Microsoft BizTalk Server Integration

Reviews

Submit Review

Custom Software Development

Nov 04, 2019

the project

Development for Event Planning Platform

“Their knowledge and skill level are really impressive for the industry.”

Custom Software Development

$50,000 to $199,999

Sept. 2018 - Ongoing

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

$50,000 to $199,999

Sept. 2018 - Ongoing

Project summary:

Rishabh Software developed a Microsoft Office suite integrated application to allow event planners to create and track all aspects of their event’s logistics as well as publish listings to the public for sales.

1 - 10 Employees

Elkridge, Maryland

Lewin Wanzer

CEO, Montego Services LLC

Verified

the reviewer

CEO, Montego Services LLC

Lewin Wanzer

Computer Software

1 - 10 Employees

Elkridge, Maryland

Phone Interview

A Clutch analyst personally interviewed this client over the phone.

Verified

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

the review

“Their knowledge and skill level are really impressive for the industry.”

Nov 04, 2019

Feedback summary:

The application demo has received highly positive feedback so far, and project stakeholders are optimistic about the product launch. Rishabh Software is trustworthy and responsive, staying on top of all assigned tasks throughout the project and maintaining open and honest communication.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the CEO of Montego Services LLC, and we have been providing services for software architecting since about 2014.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Rishabh Software?

We brought on Rishabh Software to help us develop a platform for event management using all of the Office 365 programs.

SOLUTION

What was the scope of their involvement?

I’m a SharePoint architect and actually used to work for Microsoft, so I was able to document everything that I wanted them to do. From there, we finalized the requirements and reviewed our options for moving forward before beginning the development process. There are a lot of different moving parts and they were able to put all of them in one easy-to-use application.

Their team has basically been responsible for all the backend connections of the 365 programs and both the platform for planners to organize their events and then the interface where they could push them to the public. They also developed a customer service module that allows people to interact with external inputs as well.

What is the team composition?

I worked with a little bit of everybody on their team over the course of the project, from their mobile team to their design team, but for the most part, I had two dedicated developers that I coordinated with to make things happen.

How did you come to work with Rishabh Software?

I was looking for an app developer and found somebody through LinkedIn who ended up being terrible. After that, I decided to be a little more stringent with my requirements for Microsoft Expertise and ended up finding and signing Rishabh Software.

How much have you invested with them?

We’ve spent a little over $50,000 already and are projecting closer to $100,000 in total.

What is the status of this engagement?

We started working together in December of 2018 and are still finishing up the project.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I don’t have a lot of metrics yet since we haven’t launched, but I’ve done a few demos for some of my musician friends, and they have given really positive feedback so far. There’s not a lot of programs that put all this stuff in one place, so they really appreciate the convenience of it.

How did Rishabh Software perform from a project management standpoint?

They do a really good job, and I haven’t had any issues in the whole time I’ve worked with them, which is rare among all of the developers I’ve worked with. They don’t let a day go by without letting you know what they’re doing. We communicate through email for the most part, and they’re really good about staying on top of everything that you ask of them.

What did you find most impressive about them?

Their knowledge and skill level are really impressive for the industry. I used to work for Microsoft, so I know how hard it can be to find good developers for these programs. They’re just really sharp and are always able to actually interpret what you want from the program rather than providing you with some sort of cookie-cutter approach.

Are there any areas they could improve?

The only thing I thought might be an issue originally was the fact that they’re on the other side of the world, but we have no problems communicating whatsoever, so I don’t think I have anything I wish they would improve.

Do you have any advice for potential customers?

Just be prepared and know what you want to accomplish. They’re a very straightforward company, so you’re going to get a lot less out of it if you have no idea how you’re to accomplish your goals.

5.0

Overall Score

5.0 Scheduling

ON TIME / DEADLINES

5.0 Cost

Value / within estimates

5.0 Quality

Service & deliverables

5.0 NPS

Willing to refer

Staff Augmentation

Oct 23, 2019

the project

Staff Augmentation for Software Development Consulting

" I appreciate how they help us get business as well as staff it."

Staff Augmentation

$200,000 to $999,999

Jan. 2018 - Ongoing

5.0

Quality:

4.5

Schedule:

4.0

Cost:

5.0

Willing to refer:

5.0

$200,000 to $999,999

Jan. 2018 - Ongoing

Project summary:

Rishabh Software provides staff augmentation services for a software development and consulting firm. Additionally, they help secure new business as needed.

11-50 Employees

Frisco, Texas

President & CEO, Software Development Company

Verified

the reviewer

President & CEO, Software Development Company

Information Technology and Services

11-50 Employees

Frisco, Texas

Phone Interview

A Clutch analyst personally interviewed this client over the phone.

Verified

5.0

Quality:

4.5

Schedule:

4.0

Cost:

5.0

Willing to refer:

5.0

the review

" I appreciate how they help us get business as well as staff it."

Oct 23, 2019

Feedback summary:

Rishabh Software's efforts have been met with positive acclaim. The team excels at collaboration and communication. Customers can expect a responsive team that rises to exceed expectations.

the review

Background
Challenge
Solution
Results
Ratings

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the owner and founder of a software development and consulting company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Rishabh Software?

We needed help locating and putting developers on our projects.

SOLUTION

What was the scope of their involvement?

They’re really helpful. They support us in our sales cycle and assist us in putting together proposals for potential customers. Essentially, they help us win projects and staff them, which was really helpful to us as a business early on.

What is the team composition?

We’ve worked with as many as six members of their team.

How did you come to work with Rishabh Software?

They reached out to me and I decided they were the best fit because they had a resource I could talk with locally, as well as an offshore team that’s available during the day for us to communicate with.

How much have you invested with them?

We’ve invested approximately $200,000.

What is the status of this engagement?

We began working together in June 2018, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

If there’s one thing I could point to, it's that they're great communicators and excellent at understanding business problems.

How did Rishabh Software perform from a project management standpoint?

They’re very responsive and are able to meet on our schedule. We typically communicate through conference calls and emails.

What did you find most impressive about them?

I appreciate how they help us get business as well as staff it. Most of their competitors expect you to come to the table with a signed contract, ready to go, but Rishabh Software offers pre-sales conversations while we’re trying to win the business of a prospective client. While I don’t leverage it anymore, it was a big help early on. They put together presentations and proposals for projects that I was trying to win for my business.

Are there any areas they could improve?

It would be ideal if they provided access to developers that are able to work in United States Central Time, rather than Standard Time. Also, they could probably ask a few more questions in order to get clearer requirements when working on projects.

Do you have any advice for potential customers?

My advice is to make sure you gather good requirements.

5.0

Overall Score

4.0 Scheduling

ON TIME / DEADLINES

They do a good job of predicting and estimating various requirements that we might need.

5.0 Cost

Value / within estimates

That’s one of the biggest perks. They have competitors that will advertise cheaper prices, but they’re unqualified resources.

4.5 Quality

Service & deliverables

There was one time when a developer could have implemented a solution better the first time, but they made it right in the end.

5.0 NPS

Willing to refer

Development

Oct 11, 2019

the project

Frontend Dev & QA Team Augmentation for Healthcare Platform

“Their willingness to fully integrate is wonderful. They are receptive to critique, and we have a good relationship.”

Development

$200,000 to $999,999

Jan. 2018 - Ongoing

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

$200,000 to $999,999

Jan. 2018 - Ongoing

Project summary:

Rishabh Software is an outsource development partner for an online healthcare platform. They support frontend development and QA for a variety of mobile and web-based applications.

11 - 50 Employees

Allen, Texas

Bobby Kurian

Founder & CEO, Agordia

Verified

the reviewer

Founder & CEO, Agordia

Bobby Kurian

Health, Wellness & Fitness

11 - 50 Employees

Allen, Texas

Phone Interview

A Clutch analyst personally interviewed this client over the phone.

Verified

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

the review

“Their willingness to fully integrate is wonderful. They are receptive to critique, and we have a good relationship.”

Oct 11, 2019

Feedback summary:

The partnership has evolved and grown over almost two years of collaboration. Rishabh Software is well-organized, and the iOS version of the all is already in its 17th or 18th release. Interactions are straightforward, and they operate as an extension of the internal team.

the review

Background
Challenge
Solution
Results
Ratings

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We are an online platform for physicians, patients, and consumers. We have a mobile app for Apple, websites, and a few other products that are in the works. I'm the CEO and founder.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Rishabh Software?

We've used them as a development partner for some of our projects.

SOLUTION

What was the scope of their involvement?

Most of their work is on our frontend. We have some internal developers, but they manage some of our frontend work and QA for mobile and web-based applications. We work as an integrated team, and they operate as an extension of our internal development group. Since they're in a different time zone, we can work around the clock on projects.

What is the team composition?

We tried working with a project manager, but it wasn't as effective as working directly with the developers. We work with three engineers and two QA specialists.

How did you come to work with Rishabh Software?

Our CTO and I vetted agencies that could work within our stack. We did our due diligence and considered a list of about ten vendors. After a testing process, we did a live comparison of two vendors in India, but ultimately selected Rishabh as our principal outsource vendor. They had the right skillset, and their resources met our needs. I met directly with their CEO, and we have a good synergy.

How much have you invested with them?

Our total cost is between $500,000-$1 million.

What is the status of this engagement?

We began working together around January 2018. The collaboration is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We've continuously improved our ability to execute a variety of deliverables. We worked for several months to complete our Apple app, and we're already on our 17th or 18th release. The organization with them is good, and we are a well-oiled machine.

How did Rishabh Software perform from a project management standpoint?

They allowed us to manage the project on our side. We use a managed workflow process using Jira and Confluence, as well as documentation from wireframes and UI. We have daily stand-ups, and they meet with our CTO as needed.

What did you find most impressive about them?

Their willingness to fully integrate is wonderful. They are receptive to critique, and we have a good relationship.

Are there any areas they could improve?

Whenever I need something from them, they're open to making changes. As of now, I don't have anything they should correct or improve.

Do you have any advice for potential customers?

If you are a startup, be smart about the outsource resources you choose. Working with Rishabh is very straightforward, and they would be a great choice for an established company.

5.0

Overall Score I really like our team.

5.0 Scheduling

ON TIME / DEADLINES

Their ability to meet deadlines matches that of a startup.

5.0 Cost

Value / within estimates

We worked together to improve the value of the relationship over time.

5.0 Quality

Service & deliverables

I don't care for five-star rating systems, but they are on par with our internal employees.

5.0 NPS

Willing to refer

I would recommend them to any established company.

Mobile App Development

Apr 26, 2017

the project

Mobile App Development for Social Media Platforms

"They’re a good, responsive, and well-managed team; they deliver."

Mobile App Development

Confidential

Aug. 2012 - Ongoing

5.0

Quality:

4.5

Schedule:

4.5

Cost:

5.0

Willing to refer:

5.0

Confidential

Aug. 2012 - Ongoing

Project summary:

Rishabh Software built two iOS apps for social media platforms. Their team has been responsible for the architecture, design, and implementation, as well as marketing, strategy, and continued technical support.

11-50 Employees

Sunnyvale, California

Anand Jagannathan

Founder, NewzSocial

Verified

the reviewer

Founder, NewzSocial

Anand Jagannathan

Social Media Marketing

11-50 Employees

Sunnyvale, California

Phone Interview

A Clutch analyst personally interviewed this client over the phone.

Verified

5.0

Quality:

4.5

Schedule:

4.5

Cost:

5.0

Willing to refer:

5.0

the review

"They’re a good, responsive, and well-managed team; they deliver."

Apr 26, 2017

Feedback summary:

The completed apps have received positive reviews and hundreds of thousands of downloads. Rishabh’s team is professional, very responsive to communication, and delivers high-quality products. The success of the apps has led to a valuable long-term partnership.

the review

Background
Challenge
Solution
Results
Ratings

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

Newzstand Corporation is a social media marketing platform. We offer software as a solution for social media marketing and our two products are NewzSocial and Engage.Social. I’m the founder and CEO. I’m a serial entrepreneur, and I’ve started several successful companies. This is my latest one.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Rishabh Software?

We hired them for a very specific set of products. We wanted a mobile version of our products and mobile access to our platform. We have engaged with them for multiple years, and they built two products for us on iOS. We wanted someone who would work with our team to build an iOS app, which runs both on iPhone and iPad, for two of our products.

SOLUTION

What was the scope of their involvement?

Rishabh Software was pretty much independent. We also have a web version of the product, so a lot of the functionality was defined in the context of the web version. They rendered the details, including how to provide it to the user interface and how the iOS product would look. Then, we had a set of interfaces to our server-based service, which the iOS product needed to connect to. We let them choose the iOS technologies, using all the infrastructure and software and libraries available for iOS development. They really were responsible for architecting, designing, and implementing it. We provided the requirements and the interfacing through the server-based service.

Rishabh also helped with the marketing and strategy of the app in terms of push technologies and analytics technologies that could be integrated into it. They did manage the process of releasing the app, along with our team. We wrote the documents that were required to define the product for the App Store submission, but they actually did the submission to the App Store.

There are two apps. The first app was a social newsfeed product. We had a lot of content coming in from a variety of sources, and they had to provide a way to actually browse through the news by category, search through news, and share this news content on social media. This app was integrated with our backend server. The second component of the app was actually used with our corporate clients, where they actually had a social media marketing system and they could push content to users within their company. This app was supported both in English and Spanish, so they created a multiple-language version of the app from day one.

The second app was for a different kind of purpose. It was essentially what is called a social sharing app for any consumer to be able to go to sites that use that technology. It lets them keep track of all the content that was shared from that site. There’s a browser plug-in technology that they could use to share content from the browser. There was a pretty wide range of technologies Rishabh built as far as the products go.

How did you come to work with Rishabh Software?

One of our senior executives was based in Silicon Valley at that time and ran into them. At that time, we were looking for a partner for our iOS development. He said that he could put together a team that had some expertise. We started them with that project, and it worked out. They continue to keep supporting the products.

What is the status of this engagement?

We started working with them in August 2012, and the work is ongoing.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

The app is pretty successful. It was designed as a stand-alone app. The value of the app is for our corporate clients. It is an integral component whenever any corporate client looks for the mobile version of our app. They download it straight from the App Store. The app has a few hundred thousand downloads independently. It has good reviews on the App Store.

How did Rishabh Software perform from a project management standpoint?

They perform well and they’re a very good team. They had a set of engineers and a project manager. There was a business relationship manager we could talk to if needed. The way we worked with them was on time and materials. We defined what we needed on a weekly basis and they were pretty much an extension of our development team. Sometimes, there were delays because of us, but they pretty much stayed within the budget and timeline. We communicated with them through Skype and email. They would build a version of the product, and then we would use the standard Apple distribution tools for testing early versions of the product.

What did you find most impressive about Rishabh Software?

What’s unique about them is if you want an important component of the product and are interacting with multiple teams, they are very self-contained. They worked as an extended part of our team. They are very professionally managed. Over five years, there is going to be some transition of staff, but they managed the process very well. They’re very responsive.

Are there any areas Rishabh Software could improve?

I can’t think of anything.

5.0

Overall Score They’re a good, responsive, and well-managed team; they deliver.

4.5 Scheduling

ON TIME / DEADLINES

They were very proactive and responsive. They managed the whole scheduling process. They communicated and gave us heads-up on delays. They were reliable in terms of the schedule.

5.0 Cost

Value / within estimates

They are very cost effective in terms of what we wanted to do, especially being in Silicon Valley. It would have cost us a lot more if we had had local people do this.

4.5 Quality

Service & deliverables

The product worked and has been reliable. There were bugs, but we had a standard mechanism for doing bug updates. In the case of Apple, you have to make sure they’re fixed correctly. There’s never been any major issues that stumped everyone.

5.0 NPS

Willing to refer

I have recommended them to a couple of businesses. The ones that I’ve recommended have actually also been very satisfied with them.

Development

Apr 06, 2017

the project

Software Development for Management Consulting Firm

"The client feedback on the design has been exceptional."

Development

Confidential

Sept. 2010 - Ongoing

4.0

Quality:

4.0

Schedule:

3.0

Cost:

4.0

Willing to refer:

4.0

Confidential

Sept. 2010 - Ongoing

Project summary:

Rishabh Software developed a management software program for small to large businesses in Australia. Since development, they have provided ongoing support and recently updated the user interface.

1-10 Employees

Brisbane, Queensland, Australia

Caroline Kingston

Director, Safety for Life

Verified

the reviewer

Director, Safety for Life

Caroline Kingston

Management Consulting

1-10 Employees

Brisbane, Queensland, Australia

Online Review

The client submitted this review online.

Verified

4.0

Quality:

4.0

Schedule:

3.0

Cost:

4.0

Willing to refer:

4.0

the review

"The client feedback on the design has been exceptional."

Apr 06, 2017

Feedback summary:

The app has received positive user feedback since the user interface redesign. The app works smoothly and has great usability. During production, communication issues and lack of resources led to an overdue project.

the review

Background
Challenge
Solution
Results
Ratings

The client submitted this review online.

BACKGROUND

Introduce your business and what you do there.

Safety for Life is an occupational health and safety consulting and software company based in Brisbane. We develop management systems to meet the performance criteria for various standards, namely occupational health and safety, quality management, and environmental management. I’m the director of the company. In this role, I manage all facets of the business—software development, project management, accounts management, and contractor management.

OPPORTUNITY / CHALLENGE

What was the challenge that you were trying to address with Rishabh Software?

My goal was to source a software development company in India that could turn my idea into a reality. We were looking for a long-term partner who would manage all facets of software development, maintenance, and support.

SOLUTION

What was the scope of their involvement?

Rishabh Software developed a management system tool that could be utilized by small to large businesses in Australia. It’s predominately a safety software application with the tools required to streamline businesses and improve efficiency. Rishabh Software has also provided ongoing support for the last five years. Recently, we’ve updated the user interface.

How did you come to work with Rishabh Software?

After researching businesses in India, I expressed my interest through LinkedIn. My initial conversation with Rishabh was informative. They provided information about the software development process and the stages I would go through. They followed up with a phone call within one week and provided more information, which we used to develop a scoping document. The business analysis was very thorough and would work with my available hours.

What is the status of this engagement?

The initial project began in September 2010 and was delivered in January 2012. The user interface project started in October 2016 and was completed in April 2017. Rishabh will continue to provide support to Safety for Life.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

The client feedback on the design has been exceptional. The application works smoothly, with improved usability and navigation. It no longer looks cluttered and messy.

How did they perform from a project management perspective?

There were issues with time management and resources for delivery. At times, I was concerned about the level of communication from the project manager to team members. One team member left after the initial discussions and information was not passed on. That resulted in design concept issues and agreed upon actions not being included in the project. The delivery date was supposed to be 26 January 2017, but the project was more than two months overdue.

What did you find most impressive about Rishabh Software?

They are the only software development company I have dealt with, so I cannot make comparisons.

Are there any areas Rishabh Software could improve?

Rishabh needs to improve in terms of project management and communication. From a quality perspective, when a team member is leaving, such information should be communicated to the client. The records of discussion should also be maintained based on previous development meetings.

4.0

Overall Score

3.0 Scheduling

ON TIME / DEADLINES

4.0 Cost

Value / within estimates

4.0 Quality

Service & deliverables

4.0 NPS

Willing to refer

Application Management & Support

Mar 13, 2017

the project

CRM Development for Technology Service Provider

"I rate Rishabh differently because of the way they managed their transparency with me."

Application Management & Support

$1,000,000 - $9,999,999

Oct. 2014 - Jul. 2016

4.0

Quality:

4.0

Schedule:

4.0

Cost:

5.0

Willing to refer:

5.0

$1,000,000 - $9,999,999

Oct. 2014 - Jul. 2016

Project summary:

Following an Agile methodology, Rishabh Software built a CRM platform web application from end-to-end, including the design and architecture as well as the core development and UI/UX.

11-50 Employees

Sydney, Australia

Vivek Trivedi

Managing Director, The Beehive

Verified

the reviewer

Managing Director, The Beehive

Vivek Trivedi

IT Services

11-50 Employees

Sydney, Australia

Phone Interview

A Clutch analyst personally interviewed this client over the phone.

Verified

4.0

Quality:

4.0

Schedule:

4.0

Cost:

5.0

Willing to refer:

5.0

the review

"I rate Rishabh differently because of the way they managed their transparency with me."

Mar 13, 2017

Feedback summary:

Rishabh communicated progress updates frequently and was completely transparent in their efforts. Their professionalism and quality of work have created a positive partnership that will continue in the future.

the review

Background
Challenge
Solution
Results
Ratings

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

Beehive Solutions is a technology service provider dealing with medium to large sized businesses to help them automate their processes and technology needs. We make sure their organization is effective and efficient where technology can be a true enabler. I’m the managing director.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Rishabh Software?

We wanted to develop our own SaaS [software-as-a-service] based platform which encapsulates the business processes from marketing to sales, to operations and invoicing.

SOLUTION

What was the scope of their involvement?

Rishabh Software built a web application from end to end. They did the design and architecture, including application security and database architecture. They did the core development and the UI/UX [user interface/user experience] component of the frontend. The web app is subscription based. It was developed to provide a CRM [customer relationship management] platform to mid-size markets. We followed an Agile methodology.

How did you come to work with Rishabh Software?

They were recommended by one of our trusted advisors as one of the best development firms in that region of India. We had a couple of meetings and I flew down to India to look at their team, their infrastructure, and what they had to offer. We made a decision based on that.

How much have you invested with Rishabh Software?

We spent between $1 million and $2 million over the course of our relationship.

What is the status of this engagement?

We started working with them in October 2014 and the project was completed in June or July 2016. We are looking to develop a few other products for ourselves and they’ll be the first firm we contact.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate productivity, quality of work, or the impact of the engagement?

One of the best parts of working with Rishabh Software was not just their programming capabilities but the transparency in what they provided. As a development company, you can’t guarantee the business outcome of the product you’re developing because there needs to be marketing and a lot of other factors to make sure the product is successful. I rate Rishabh differently because of the way they managed their transparency with me. They were very professional and gave us constant updates about the project.

How did Rishabh Software perform from a project management standpoint?

We had a dedicated business analyst, project manager, and development team. We communicated through JIRA for bug fixing and another tool they used. They delivered the product on time.

What did you find most impressive about Rishabh Software?

The main thing for me was their transparency and honesty. Dealing with a foreign organization, though I’m Indian and I was dealing with an Indian company, is not that easy. I’ve been burnt before, so I appreciated their transparency and flexibility. They consider me as their partner. If there were any issues, they made sure to tell me.

Are there any areas Rishabh Software could improve?

They could improve on the UI/UX part of their development. That’s where we had to make the most changes. From the backend perspective, it was good.

4.0

Overall Score

4.0 Scheduling

ON TIME / DEADLINES

5.0 Cost

Value / within estimates

4.0 Quality

Service & deliverables

5.0 NPS

Willing to refer

Mobile App Development

Feb 22, 2017

the project

Mobile Development for Cloud Financial Service Provider

"Their detailed documentation sets them apart..."

Mobile App Development

$50,000 to $199,999

Apr. 2015 - Ongoing

4.0

Quality:

4.0

Schedule:

5.0

Cost:

4.0

Willing to refer:

5.0

$50,000 to $199,999

Apr. 2015 - Ongoing

Project summary:

Rishabh was hired based on their demonstrated proficiency in C# and .NET to support an existing financial services platform available on iOS, Android, and Windows.

1-10 Employees

London, United Kingdom

CEO, Cloud Financial Service Provider

Verified

the reviewer

CEO, Cloud Financial Service Provider

Financial Services

1-10 Employees

London, United Kingdom

Phone Interview

A Clutch analyst personally interviewed this client over the phone.

Verified

4.0

Quality:

4.0

Schedule:

5.0

Cost:

4.0

Willing to refer:

5.0

the review

"Their detailed documentation sets them apart..."

Feb 22, 2017

Feedback summary:

Rishabh effectively communicated through JIRA to ensure maximum efficiency in managing the project, and their meticulous documentation and scheduling makes them great business partners that have yielded a fruitful ongoing relationship.

the review

Background
Challenge
Solution
Results
Ratings

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

Our product allows people to transfer money from the United Kingdom to 71 countries and in 26 different currencies. We’re currently translated into five different languages. I’m the CEO.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Rishabh Software?

We looked at the UK market and at how borders were evaporating in Europe and how easy it was to move around. We wanted to serve customers that struggle to access financial services and give them access to payments and the ability to move to other banking products. We started looking at outsourcing our IT requirements.

SOLUTION

What was the scope of their involvement?

Having built products previously, I like to stick with Microsoft technologies because I find it easier and it’s the best technology to build with. I like using the most up-to-date coding bases, so C# and .NET were important to me. Because we’re an application that’s available on iOS, Android, and Windows phones, experience in Xamarin was also important. We used Microsoft Dynamics as our CRM [customer relationship management] solution, so the firm we used had to have experience in the majority of Microsoft products.

How did you come to work with Rishabh Software?

I interviewed 14 different technology companies from all over the world. We discovered a lot about what these companies were delivering to their customers. Rishabh delivered a huge pile of paperwork supporting the technology they could use and what they could do with it. Using our brief, they explained their recommendations on how they would go about the project. That enabled us to build the architecture together. Rishabh also had experience in the technologies I was interested in using.

How much have you invested with Rishabh Software?

We have spent over £100,000 [USD $122,915] on the project so far.

What is the status of this engagement?

We started working with them in April 2015, and the project is ongoing.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate productivity, quality of work, or the impact of the engagement?

People are impressed with the product and the architecture of how we’re delivering it. The investors are impressed that we have delivered a banking platform for 71 countries.

How did Rishabh Software perform from a project management standpoint?

They’re very accessible through Skype and have come to see us as well. We worked with a project manager, but I was also in contact with the owner and the developers. We use a platform called JIRA to communicate and manage the project.

What did you find most impressive about Rishabh Software?

Their detailed documentation sets them apart, which helps when a new developer starts on the project. Even though it’s a lot of paperwork, it helps us understand where we are and where we’re going.

Are there any areas Rishabh Software could improve?

Overall, they are a good company but sometimes they need to apply more common sense and initiative. Sometimes they go overboard on the amount of analysis they need and it can slow things down.

4.0

Overall Score

5.0 Scheduling

ON TIME / DEADLINES

They make sure to take everything into consideration on the project, so when they give you the information, they are on time or exceed the goal.

4.0 Cost

Value / within estimates

It’s hard to do development in the UK because they’re being paid so much now. It is better value for the UK.

4.0 Quality

Service & deliverables

Sometimes they need so much paperwork that it slows the process down.

5.0 NPS

Willing to refer

I have already referred them.

Contact

Rishabh - Digital Transformation Partner for SMBs

headquarters

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