Riseapps

Introduce your business and what you do there.

I’m the CEO and founder of TRIAVE, LLC. We build software for clients leveraging weather data.

What challenge were you trying to address with Riseapps?

We needed assistance with AR software development.

What was the scope of their involvement?

We are building a completely different way to showcase weather predictions using an easy-to-use tool. In the beginning, Riseapps had trouble conceptualizing the platform, but in the end, knew that their team could get the job done. I interacted with the designer to develop the concept for the programmer.

They built two prototypes. We have three other projects we’re working on with them.

What is the team composition?

I work with Lucy (Project Manager/Business Development Manager, Riseapps), Vlad (CEO, Riseapps), and a programmer.

How did you come to work with Riseapps?

We did a three-month extensive search that was longer than our team anticipated. We were deciding between Riseapps and another company. The other company was all smoke and mirrors, and Vlad was the only person that was extremely honest and refreshing. Everyone else gave our team cookie cutter examples, but Riseapps understood what we wanted in a tool.

How much have you invested with them?

We’ve invested $50,000.

What is the status of this engagement?

We started working together in June 2018, and the partnership is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

The app isn’t live in the App Store, but people have seen versions and are blown away at the visuals. The prototypes are amazing. It has been an enjoyable process working with Riseapps. The programmer felt challenged, working on something unique. We’re building a whole new interface and experience. Riseapps’ team brings excitement to the project and have been a joy to work with.

How did Riseapps perform from a project management standpoint?

Riseapps is an incredibly tolerant company. Whenever they felt micromanaged, they let me know in a way that made me feel confident in their work. Vlad has everything handled, and Lucy is incredibly well-versed. A lot of faith has built up in a short amount of time. It’s refreshing to have programmers that go above and beyond and bring the best possible product.

I easily can communicate with their team despite the time difference. We also have face-to-face meetings. In one week, we’ve gotten around three months of work done. The programmer came in early one day because he dreamt of the project. Their work continues to be incredible, and this is unlike any process I’ve experienced. The entire process is collaborative.

What did you find most impressive about them?

Compared to other companies, Riseapps and their team are exceptional when it comes to AR. Their team is excellent at keeping our team on task and facilitating our excitement about the project. They provide quotes that were less than I expected them to be.

Are there any areas they could improve?

No, nothing so far during this engagement. They’ve been a great team to work with on this project.

Do you have any advice for potential customers?

When a client knows what they want in an AR related project, Riseapps is the best. Be clear on what your company wants and don’t be discouraged that the process takes times. Their method is one of the strongest out there, and I’ve been thrilled.

Please describe your company and your position there.

Diffia develops innovative software solutions for health care, providing clinicians with a mobile "assistant in their pocket" to enable them to spend and less time on administrative tasks and more time treating patients. I work for Diffia as a software development contractor, and was responsible for coordinating the project with Riseapps.

For what projects/services did your company hire Riseapps?

We had to integrate an external video platform into our iOS app, but were faced with the problem that the native iOS SDK for this platform had been discontinued. Due to the lack of support for WebRTC in iOS WKWebView components, we needed a native iOS WebRTC client that supported this particular provider, and hired Riseapps to develop this for us.

What were your goals for this project?

The goal was to develop a rudimentary framework for connecting to the video platform from an iOS app, that we could later integrate into our own native code and furnish with a proper user interface.

The technical spec was to first try to implement the solution using React Native, and eventually in Swift if the React Native solution was not performant enough. Business-wise, the goal was to offload this work as a mostly isolated task, allowing Diffia's own employees and contractors to focus on other tasks.

How did you select this vendor?

Riseapps was recommended to Diffia through one of our technological advisors, who had very positve experiences with them from previous projects. The deciding factor for hiring Riseapps was their immediate availability, clear communication and apparent understanding of the task at hand.

Describe the project and the services they provided in detail.

At the start of the project, Riseapps' developer was given access to the video platform, and instructed to program the simplest possible iOS app that would allow it to connect to the platform for a simple video meeting, with a rudimentary user interface. This was, at first, implemented in a React Native app.

When it turned out that integrating this code in Diffia's existing code base was difficult, due to dependency conflicts, Riseapps promptly provided a functionally equivalent implementation in Swift. No other services were provided by Riseapps, and their work was done in isolation from Diffia's code base.

What was the team composition?

Riseapps provided a single iOS developer who did the all the coding work. Daily coordination with Diffia was done via a dedicated Slack channel.

Can you share any information that demonstrates the impact that this project has had on your business?

This project allowed Diffia to implement the code-level support for the video platform within the planned time and budget constraints.

How was project management arranged and how effective was it?

After an initial meeting, the start of the project was delayed because of a delay in preparing the test server for the video solution. However, Riseapps was not at all to blame for this, and to their great credit, they started work immediately once the test environment was up and running.

We agreed that Riseapps' developer would post a daily status update in a dedicated Slack channel, and otherwise ping Diffia's developers if he needed anything. This worked excellently, and the administrative overhead was kept at a minimum.

What did you find most impressive about this company?

Riseapps impressed us with their ability to work independently with only high-level instructions from us. There was no micro-management necessary. They produce code that is of excellent quality and great value.

Are there any areas for improvement?

Had we known more about the issues integrating React Native code into our non-React Native application, we would have ordered the development to be done in Swift right away. Maybe, in an ideal world, we could have communicated even better with Riseapps before the project started, to uncover this earlier.

However, this was one of the technological risks the project was designed to clarify, and the "failure" of going the React Native route has been a valuable data point for Diffia in deciding which platforms to use going forward.

Introduce your business and what you do there.

I’m the director of products for a durable medical equipment provider. We help with in-home care for chronic respiratory patients.

What challenge were you trying to address with Riseapps?

We’ve contracted their mobile app developers to create and continue to build our Android native apps.

What was the scope of their involvement?

We initially contracted an Android developer to help us create some telemedicine-related proofs of concept. We wanted to build a solution to connect our patients to respiratory therapists. We built this out to be a full-service application for our patients. We’ve now gone through this entire life cycle with them multiple times to create apps for patients, therapists, caregivers, loved ones, and clinicians. They came into the relationship with some experience on how to develop apps for elderly end-users. We didn’t require any other research from them.

What is the team composition?

We’ve worked with two of their developers.

How did you come to work with Riseapps?

They were selected before I joined the company, so I’m not sure how the selection process worked. We’ve continued to work with them, though, because they’ve delivered everything we needed and their developers are very thorough.

How much have you invested with them?

I can’t say specifically, but I think it’s in the range of $75,000–$150,000.

What is the status of this engagement?

We’ve been working together since December 2018.

What evidence can you share that demonstrates the impact of the engagement?

Our relationship with Riseapps constitutes most of our Android app development endeavors. We use these apps to interface with many different types of customers, so they’ve had a huge positive impact on our business. For instance, they put together a telemedicine app within several weeks at the beginning of the COVID-19 pandemic. Within a few months, we were able to onboard about 1,000 patients, helping us and our patients to weather the stay-at-home orders of last year.

How did Riseapps perform from a project management standpoint?

We’ve really managed the project ourselves up to this point, but they’ve communicated well with us over email, Zoom, and Slack. They proactively reach out to check in periodically, and our emails and requests have never fallen on deaf ears. We haven’t used any specific project management tools.

What did you find most impressive about them?

Throughout the engagement, we’ve been consistently working with high-quality developers. They do a great job of proactively adding value to our business with suggestions and feedback. Some contractors just do what they’re told and don’t share ideas, but Riseapps is the exact opposite of that. Problem resolution has been easy as well.

Are there any areas they could improve?

As a company, I can’t think of anything they could improve on. Any individual issues have been resolved quickly.

Do you have any advice for potential customers?

Try to figure out who you’d be working with specifically so you can communicate with them directly from the beginning of the engagement. We’ve had to work through a language barrier over time.

Introduce your business and what you do there.

I’m the CEO and founder of an educational technology startup called Melanence, an online learning platform for communities of color.

What challenge were you trying to address with Riseapps?

I needed to create an online learning platform, but didn’t have the technical expertise to actually build it out.

What was the scope of their involvement?

To start, I worked with their UX/UI designer to talk about the overall scope of the project and what we hoped to accomplish. We provided some examples of sites and other layouts that were similar to our vision. Through those meetings, Riseapps developed a clear understanding of the industry and landscape we were trying to get into. 

From there, I continued working with the designer to create wireframes for both the prerelease and live versions of the site and dashboard. Together, we came up with color schemes, buttons, the overall flow of the site, and other user interface details. 

After that, Riseapps started actually building the site. I worked with the project manager to work out the functionality of the site and develop the scope and sprints. 

What is the team composition?

In total, we worked with about 7 people. We worked with a UX/UI designer, a project manager, a WordPress developer, back– and frontend developers, a QA engineer, and a business analyst.

How did you come to work with Riseapps?

I heard about Riseapps via LinkedIn while I was searching for companies. I was looking for a company that could not only develop what I wanted, but a company that also brought ideas to the table. I wanted to be able to collaborate on the project, rather than just have someone who was a technical partner. 

I saw Riseapps’ portfolio and really liked their design style and aesthetics. The pricing was reasonable as well, so I decided to partner with them.

How much have you invested with them?

We spent about $75,000.

What is the status of this engagement?

The project took place from April–November 2020.

What evidence can you share that demonstrates the impact of the engagement? 

After the launch of the site, we were able to raise $100,000 in venture capital funding, and we’re in the process of securing more. 

Riseapps’ ability to accurately deliver within time frames is really exceptional. They’re also strong with QA, and always triple-checked their work to ensure quality. Their communication was also excellent. We always had access to them when we needed them.

How did Riseapps perform from a project management standpoint?

I was thoroughly impressed with their level of communication and ability to meet deadlines. At the end of almost every sprint, we were under budget and ended up with more than what we expected.

What did you find most impressive about them?

Their willingness to push back and make suggestions to improve the product is really impressive. Riseapps has a clear understanding of what works when it comes to the flow of the technical aspect. I really appreciated that they didn’t just create what we told them to, but they offered feedback and suggestions on how to make the product even better.

Are there any areas they could improve?

They did have some turnover toward the end of the project, and their level of service did drop. They could work to be able to ensure a continued level of service in those events.

Do you have any advice for potential customers?

Ensure that you continue to have clear expectations on communication and that you set up a channel for communicating. As long as you have that, you’ll be fine.

Please describe your company and your position there.

I am the founder of a platform that facilitates the discovery of new people and events through similar interests.

For what projects/services did your company hire Riseapps?

I hired Riseapps to create a UX/UI design for the mobile application. Before the mobile app could be programmed, it needed a design. This would also help to serve as an explanation for the app as well as capture interest in the project. Riseapps created the final design, in a clickable-prototype form.

What were your goals for this project?

The goal for the project was to complete the design stage of the application, which is a prerequisite for the development stage. Keeping in mind that the app was made for the everyday person looking to connect and expand their network, our aim was to have a UI design that was very straightforward and offered a powerful user experience.

How did you select this vendor?

Many different companies were considered and interviewed. Criteria included prior work (portfolio), experience in similar projects/tools, price, turnaround time, and adequacy of the company team. Riseapps was selected out of a pool of 15+ candidates due to a reasonable price, diligence of the team, and experience in designing similar applications. This meant that the vendor would be able to understand my specifications and achieve the desired outcome.

Describe the project in detail.

The scope of the projected was the UI design, including features such as a live map, an itemized feed, messaging system, profile page, and notification. This was all taken into account when creating the initial design, starting from a mindmap and wireframes, and ending with a functioning clickable prototype.

On my end, I contributed documentation such as a user story, a UI mockup, some examples of similar applications, and general guidelines for the app features. The vendor was responsible for creating a unique UI design that would incorporate the features while making the interface appealing for the end-user. The application was developed for a focus on iOS (iPhone) in mind.

What was the team composition?

The team was composed of two people: a project manager and a graphics designer. Communication was done through the project manager, who facilitated the discussion and supervised the graphics designer's work. The size of the team stayed constant.

Can you share any outcomes from the project that demonstrate progress or success?

The final design generated a lot of positive reception about the good-looking app interface. The result of the project reaches my expectations and goals. The design is very modern and in touch with the current design principles.

How effective was the workflow between your team and theirs?

The workflow was very effective, the project manager communicated on time and would always summarize our calls and e-mail regarding any new developments. This helped us stay on track and ensured that there were no misunderstandings.

The team responded to feedback always, and from a management standpoint everything was done smoothly. I did offshore, however, I did not experience any issues due to language barriers. The team's English was better than most other companies. Time zone differences were reconciled by meeting at a mutually convenient time.

What did you find most impressive about this company?

In relation to my project, the biggest strength that Riseapps had was their previous work. They had a strong portfolio that demonstrated that they were experienced. This included similar types of apps, as well as apps with stunning design. This made them unique and set them apart from other companies.

Are there any areas for improvement?

I was very satisfied with the final result of the design process, and in terms of project everything was done well, including the quality of work, turnaround time, and diligence of the team. If there was anything that could be improved upon, it would be the communication of cost/hours, as it slightly ended up spilling over the designated budget towards the end without me being aware.

To avoid this, I could have also done a better job on my side of communicating and making certain design decisions more clear. For the most part, it was very consistent with the cost estimates that were given before the start of the project, and it's not a problem/concern because all developers & designers know things may take longer than initially expected.

Please describe your company and your position there.

I'm the founder and CEO of a startup. We've launched our business in the US and worked with a fully remote team from day 1. We've partnered with Riseapps to kickoff our app development.

For what projects/services did your company hire Riseapps, and what were your goals?

As a startup, we were looking for a reliable and fast partner who could develop our innovative food and drink app from scratch. As things change often in the early days of a company we needed someone who was up for the challenge and brought enough experience as well as flexibility to the table.

How did you select Riseapps and what were the deciding factors?

We were looking for a team, which could work with us side by side. In more detail we were looking for

1. an experienced UX/UI Designer for mobile applications
2. an experienced native iOS Developer
3. an experienced backend developer, who was able to build a complete project from scratch and build up the necessary infrastructure from scratch as well.

With Riseapps, we found a partner who could provide an experienced team for the above mentioned positions, that already worked together before on complex projects under time pressure.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

In addition Riseapps was fast in kicking off the project. We had a good onboarding experience, from the CEO to the whole team, and had a great account manager who took care of every request. Communication was always strong. Solid architecture and great delivery For the backend we chose Django, the Python-based framework, and used Amazon Web Services for running the services on.

The backend developer was engaged in deploying the application to both testing and production environments. Powerful database structure The team designed and built a robust database structure allowing us to deliver the key features of the app.

The keenly crafted algorithms enabled matching ingredients with products in a grocery list, delivering personalized recipe suggestions based on users’ preferences, and more.

Integrating APIs for ordering and payment As we integrated with our service with grocers of the US, the team built necessary API Integrations and introduced the payment feature using Stripe infrastructure. Customers are able to get recipes based on their pantry and deals at their grocer, as well as compare deals. After users place an order, a grocer takes care of the rest.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We've launched our native iOS application in the Apple App Store. It features rich integrations with grocers in the US. It is stable and scales well with the user load we face.

Describe their project management style, including communication tools and timelines.

For project management we used JIRA and Bitbucket. It really felt like our own inhouse team. Riseapps cared about our success and did help out in every way possible.

What did you find most impressive or unique about this company?

They went the extra mile multiple times to help us on short notice requests to get features finished in time and on budget. Our success is based on their work and flexibility with us. So we recommend them without doubts to anyone looking for a partner who cares about the success of your own project.

Introduce your business and what you do there.

I’m the CEO of Noho Medical, Inc.

What challenge were you trying to address with Riseapps?

We built an at-home pulmonary rehab product for patients that have COPD, a pulmonary disease. A traditionally effective therapy is called pulmonary rehabilitation, but it’s only offered at physical locations. People have a hard time getting to these locations, and there aren’t enough of them. Now, given COVID-19, a lot of the rehab centers are closed. Our company has built a digital, at-home version of that intervention.

What was the scope of their involvement?

Riseapps built out a set of healthcare apps. They developed a backend, a web frontend, an iPhone app, and an Android app.

What is the team composition?

We’ve interfaced directly with two different product managers (the initial one ended up leaving the company), the CEO, and a designer. There were at least 2–3 devs working on the project, and the product managers communicated with them directly on our behalf. 

How did you come to work with Riseapps?

I believe we found Riseapps online when we put out a project and asked different companies to bid on it. There were a number of different outsource development shops that we spoke to and considered. Riseapps had experience with all of the technologies that we wanted to use. They’ve also built other healthcare apps, so they were familiar with HIPAA and other regulations. They were very communicative from the start; I had a conversation with Vladlen (CEO), and it seemed like they answered all of our questions very well. 

How much have you invested with them?

My company has spent around $130,000.

What is the status of this engagement?

Our work together began in July 2019.

What evidence can you share that demonstrates the impact of the engagement?

We don’t have any hard measures of use because we were building from scratch. The only way we can measure success is through whether they met timelines and delivered the functionality that we wanted, both of which they did. They’ve made sure the apps do what we want them to do.

Their developers are generally very good. Their work is especially good at the design stage. We’re not designers, and I was happy that we didn’t just get a pure implementation of what we asked for; they actually gave us ideas around how to improve what we were doing, or pointed out issues that would come up with the original way we envisioned things. That’s what you want a professional for.

How did Riseapps perform from a project management standpoint?

Communication was good. It was a reasonable, good working relationship. They’re remote, so all of our communication was over Google Hangouts, Zoom, Slack, and email. Toward the end of the build, when we were fixing bugs and finishing everything up, we were communicating daily. The minimum amount of communication we had throughout the lifecycle was once a week, when they were implementing first versions of things. It ranged from there.

The timelines were adjusted, but it was reasonable. We missed the initial deadline because we asked for several changes as the product was developed. Our agreement wasn’t fully spec’d out initially because we wanted to get going quickly, so everything was an estimate, and then things got fleshed out as we were building. We were delayed about a month or two from the initial estimate, but I found that to be reasonable, as it was due to changes that we requested.

What did you find most impressive about them?

They were very professional throughout the whole project. For example, they provided roadmaps, used technologies for development like Jira, communicated through Slack, and were responsive to changes and asks – all of those things paint a picture of people who have done this before and have done it well.

Are there any areas they could improve?

A little bit more communication toward the end would have been helpful. We were having daily meetings, but it was sometimes hard to pin down exactly where we were at on certain tasks. We would’ve liked some more transparency toward the final steps of the project. 

Any advice for potential customers?

Invest in communication upfront, which is advice I’d give to anyone working with any kind of development shop. It’s better to over-communicate in the beginning than to have issues come up later.

Introduce your business and what you do there.

I’m the founder and director of a sports company in Singapore.

What challenge were you trying to address with Riseapps?

I needed help building software to help my business scale. I’ve done it twice before, and both experiences were less than great. I first went to a company in Singapore, but that didn’t go well. I then had an experience with a company in South Africa, and I did get a solution in the end, but it was nothing like what I wanted.

What was the scope of their involvement?

The team is in charge of frontend development. They build features, and they make sure we’re taking the existing API, using its core functionalities, and enhancing and building on top of it to make everything link in the end. 

We’re building an API for marketplaces. It’s a basic but solid marketplace API that’s offered on a subscription plan. I’m trying to take that marketplace API and turn it into a fully functional web platform for any health and fitness business to manage their own businesses and staff, team, and clients.

What is the team composition?

I’ve interacted with Vladlen (CEO) who assigned Ilya (Frontend Developer) to me. I have another developer in Pakistan who does backend development.

How did you come to work with Riseapps?

I found them on Upwork. They had good reviews and a lot of completed projects. I’d used Fiverr in the past and tried some agencies in Singapore and South Africa. I contacted other agencies there, but what I didn’t like was that they immediately wanted to know what my budget was. 

Riseapps listened to my idea, and they offered to work on an hourly basis to see how the project would go. They told me they had done some health and fitness projects, which made me more confident that they understood that part. I finally got in touch with Vladlenm who introduced me to Ilya, and we started working on the project. 

How much have you invested with them?

The cost so far is around $40,000.

What is the status of this engagement?

I started working with Riseapps in April 2020, and our engagement is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

At the moment, I’m managing two country clubs using this software, for bookings, payments, reviews, and progress reports. It’s a fully functional system, and it’s working beautifully. We’ve added 50% more features to the original API.

We have 350 users at the moment, and transactions are over $60,000 per month. It’s being used by country clubs, and users are happy with it. If there’s an issue, Riseapps will fix it within two hours within their working hours. Our collaboration is perfect for me. I’ve been able to build the solution I envisioned and make it into a reality.

How did Riseapps perform from a project management standpoint?

They always get back to me quickly when I need something, and they communicate in a professional and pleasant way. I get a report of the hours every week, so I understand what was done. Whenever I had an issue, Vladlen was quick to resolve it and change the project to fit what I wanted. 

If I wanted an extra developer or designer, there was always someone he could put in place. The larger scope of the work was done with one developer, which he gave me from the start.

I wasn’t very confident in the beginning because I was working with just one developer, but Vladlen told me that he was getting to know the project, and he’d get into it after a week or two. I can Skype him whenever I want throughout the day. 

What did you find most impressive about them?

Everyone at Riseapps knows and fulfills their role well. Vladlen is good at listening and wants to make things work, and the developer is there to make my vision into a reality. He always told me when an idea I had was bad, whereas other people I’ve worked with went along with everything I said. They’re not just trying to clock hours. 

They guide me and tell me when I’m being silly. This is a sign of professionalism to me, and I really enjoy the fact that I have someone to whom I was able to give my vision and together we found a way to make it work. They found ways to make things work and also to produce the work in good time.

Are there any areas they could improve?

No, I have no suggestions. I asked them for a way to save some cost, and they came up with something.

Do you have any advice for future clients of theirs?

They should make sure they find a developer that’s a good match, and this is something that takes more than a week to decide. I wasn’t that happy with the developer at first, but I trusted Vladlen’s decision, and I’m glad that I did. It’s also important to get someone that will tell the client what’s right and wrong.

Introduce your business and what you do there.

I’m the CEO of a travel startup. It’s an instant booking platform for hotels.

What challenge were you trying to address with Riseapps?

We were in development and they helped us through one of our phases. We brought them on several months after we initially started, so we needed their help addressing different bugs.

What was the scope of their involvement?

They helped with certain aspects of the frontend. They came in and filled in some of the holes and gaps that we needed. That was connecting the hotels to our platform and fixing a few of those plugins. They also researched a few different software for us to use. They identified Sabre Travel Software, which they worked extensively with. They were very agile in the way the worked and touched on a little bit of everything.

What is the team composition?

I worked with a lot of people across different teams, but in development, there was one main person.

How much have you invested with them?

We spent about $2,000 per month (approximately $14,000 in total).

What is the status of this engagement?

The project started in August 2019 and ended in February 2020.

What evidence can you share that demonstrates the impact of the engagement? 

They did a fantastic job with what they were given. They achieved the results we were looking for. We would definitely work with them again and recommend them to others.

How did Riseapps perform from a project management standpoint?

They did a very good job, especially with the challenges with our project that existed before we brought them on. Their members worked on the project with people across several time zones, and they did a great job managing everything. They delivered a quality product on time.

What did you find most impressive about them?

We’ve worked with a lot of other different agencies, but I liked that they worked well as a team. They all worked from the same office, which helped a lot. Their CEO is very hands-on and responsive. With any tech product, it’s helpful to have a team lead at the top who is very hands-on. In the past, we’ve been challenged with that when we’ve worked with junior developers or uninvested team members, so they stand out in that regard. We could tell that they’re experienced. They’re also competitively priced.

Are there any areas they could improve?

There isn’t anything I can think of. They did a good job.

Do you have any advice for potential customers?

Start with them from the very beginning of your project. One of the challenges we faced was trying to fix mistakes that were already done by other developers. If we brought them on in the beginning, the transition would have been easier and the learning curve wouldn’t have been as big.

Please describe your company and your position there.

I am the COO of a start-up based in Copenhagen. Our goal is to deliver healthcare services to our customers at their convenience.

For what projects/services did your company hire Riseapps?

We needed at app where the customer could get in touch with health care professionals via video consultation and ensure that payment was collected. The app needed a queue system in the event where all consultants are busy.

What were your goals for this project?

We wanted an app with the basic functionality needed for a test with a closed user group (approx. 500 users). During this test we want to see: 

1. are the users willing to pay for such a service
2. could the system handle the larger amount of users
3. get feedback on the service and user experience.

How did you select this vendor?

We found RiseApps via Upwork. We selected a number of vendors and did interviews. RiseApps did a thorough job in understanding our needs and giving us detailed feedback and estimation of our requirement specification. RiseApps were not the cheapest but they won the selection on their ability to understand our needs. That and a very thrust-building interview with Vladlen (CEO) made the choice easy.

Describe the project in detail.

Prior to engaging with RiseApps we had created a solid functional requirement specification. We used RiseApps to review and update the UX and create a design for us. As this was an MVP we did not use a lot of time and money on the UX and design - we are however very satisfied what was created. We had however (due to own impatiency) started the development of the app.

In a very short time RiseApps had established user creation (including e-mail verification), login, forgot password, logout (Firebase) and initial video consultation (Twillio). Some rework had to be done due to the changed UX and design (but this was our own fault). Payment (Stripe) was integrated without any bugs! When we started testing internally new requirements where identified and specified. RiseApps was quick to ensure ressources so the project could continue.

What was the team composition?

Throughout the whole project Lucy (Project Manager) has been our contact regarding everything except deep technical clarifications (in these cases our CTO could talk directly with the developers). We had one lead developer and one tester assigned to the project. All have been very service minded, helpful and knowledgable.

Can you share any outcomes from the project that demonstrate progress or success?

From a project execution point of view, cooperation with RiseApps has been a success. RiseApps quickly understood what we were trying to achieve and have challenged us during the development process. RiseApps have taken our budget, deadline, and requirements seriously. I have worked with many software companies. The quality of the work done by RiseApps is definitely comparable - price and service level is just much better.

How effective was the workflow between your team and theirs?

We planned with one-week iterations with a meeting reviewing the previous iteration and kicking off the next iteration. All code has been reviewed by our CTO and feedback has been taken seriously. RiseApps have been able to work independently - unclarities we have handled via Slack.

What did you find most impressive about this company?

Service level! Riseapps have been able to fulfill all the development needs we have had. They have acted proactively and taken our targets seriously. Quality of work: Comparable to every other software company I have worked with.

Are there any areas for improvement?

Even though the team has been very friendly and open then I believe we should have prioritized a face-2-face meeting. It would most probably have resulted in even better cooperation.