Rise360 Agencja marketingowa

BACKGROUND

Please describe your company and position.

I am the Head of Marketing of Fulfilio

Describe what your company does in a single sentence.

Fulfilio is a comprehensive logistics provider specializing in e-commerce solutions, offering fulfillment, warehousing, and international shipping services to support online retailers in scaling their businesses globally.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Rise360 Agencja marketingowa to accomplish?

• Brand Strengthening
• User Experience Optimization
• Lead Generation

SOLUTION

How did you find Rise360 Agencja marketingowa?

Referral

Why did you select Rise360 Agencja marketingowa over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Rise360 Agencja marketingowa were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Rise360’s scope of work included the full redesign and development of Fulfilio’s website, encompassing project planning, UX/UI design, and front-end and back-end development. The agency was responsible for creating a visually appealing, responsive, and user-friendly site aligned with our brand's identity and business objectives.

Key Deliverables:
Initial Research and Strategy: Conducted a discovery phase with our team to understand Fulfilio’s brand, audience, and core goals for the site. They provided a strategic outline for the project, detailing a roadmap with timelines and key milestones.
UX/UI Design: Developed a modern, professional design to enhance user experience and engagement. This included creating wireframes and design mockups, followed by interactive prototypes for feedback rounds. The design focused on clear navigation, accessibility, and optimized mobile responsiveness.
Website Development: Built the site on Wordpress, customizing it to our requirements. Key functionalities included a service catalog, lead capture forms, case study sections, and an easy-to-manage content management system for our internal team.
SEO and Performance Optimization: Ensured the site was optimized for search engines and loading speed, with clean code, efficient plugins, and image optimization for better performance metrics.
Testing and Quality Assurance: Conducted rigorous testing for functionality, responsiveness, and browser compatibility, addressing any issues before launch.
Post-Launch Support: Provided training for our team on managing content and offered technical support to resolve any initial issues post-launch.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project yielded significant measurable outcomes that underscored its success:

50% Increase in Conversion Rate: The redesigned website led to a substantial boost in our conversion rate, demonstrating that the improved user experience, streamlined navigation, and optimized lead capture forms effectively engaged visitors and encouraged them to take action.
Enhanced User Engagement: We observed a noticeable increase in average session duration and pages per visit, indicating that users were more engaged with our content and exploring our service offerings in greater depth.
Improved SEO Performance: With Rise360's focus on SEO optimization, our organic search rankings improved for targeted keywords, driving more qualified traffic to our site and expanding our reach to potential clients.
These outcomes validated our investment and showed a clear alignment between the website’s design and our business goals.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Rise360’s project management was highly professional, ensuring a smooth and well-coordinated process from start to finish. Klaudia, the project manager, demonstrated exceptional availability and responsiveness throughout the project. She proactively communicated updates, managed timelines efficiently, and addressed our questions or concerns promptly. Klaudia's strong team skills and clear direction kept the project on track, and all deliverables were met on time and according to our specifications. Her approach fostered a productive, collaborative relationship, making us feel fully supported and informed at every stage.

What was your primary form of communication with Rise360 Agencja marketingowa?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about Rise360 was their exceptional cultural fit with our team. From the outset, it felt as though we shared a common language and vision, allowing us to collaborate seamlessly without needing to over-explain our expectations or objectives. Their ability to intuitively understand our brand values and business goals fostered a strong partnership, making the project feel less like outsourcing and more like working with an internal team. This unique synergy made the entire process more efficient, enjoyable, and aligned with our aspirations.

Are there any areas for improvement or something Rise360 Agencja marketingowa could have done differently?

One area where Rise360 could improve is in managing the final stages of the project, specifically in handling post-launch fixes and adjustments. While they were responsive, a more streamlined process for applying final tweaks would have enhanced the experience. This could involve setting clearer expectations for post-launch support or dedicating a phase exclusively to these refinements. With a smoother closeout, the already excellent project management would feel even more polished and complete.

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of AM OKNA

Describe what your company does in a single sentence.

Windows manufacturing

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Rise360 Agencja marketingowa to accomplish?

• Landing page

SOLUTION

How did you find Rise360 Agencja marketingowa?

Online Search

Why did you select Rise360 Agencja marketingowa over others?

High ratings

How many teammates from Rise360 Agencja marketingowa were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Very positive experience with Rise360 agency in creating a dedicated landing page. The team demonstrated excellent understanding of our needs and business goals. Creativity, professionalism, and effectiveness in delivering results exceeded our expectations. We highly recommend Rise360 to anyone seeking a collaborative partnership!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

High rentings

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was always on time.

What was your primary form of communication with Rise360 Agencja marketingowa?

Virtual Meeting

What did you find most impressive or unique about this company?

Quick contact and direct approach to the customer

Are there any areas for improvement or something Rise360 Agencja marketingowa could have done differently?

Greater involvement in foreign markets

BACKGROUND

Please describe your company and your position there.

In 2018/2019, I was in charge of Business Development in one company providing IT Solution places in Reston, VA. As a process leader, I worked with our external partners rise360.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Rise360, and what were your goals?

The goal was to build brand awareness, generate more traffic on our website and improve our organic search. rise360 created a detailed plan of achieving it and took the lead on realizing it. As a result, our overall traffic increased, and there were more leads in the sales funnel.

SOLUTION

How did you select this vendor and what were the deciding factors?

I knew an agency that worked with them; that was a personal recommendation. Afterward, I read about the company and decided to cooperate. I gradually gave them more complex parts of our overall company strategy by starting with small steps.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Some of the main activities;

1. Preparing market research and analysis
2. Creating a new website tailored to our needs
3. Optimizing the websites through the AB testing
4. Creating our services portfolio to increase the sales conversion
5. rise360 generated the content to boost our SEO campaign
6. PPC campaigns at times were leveraging our sales
7. Summary and further recommendations were presented to us, while the main part of the project was completed

How many people from the vendor's team worked with you, and what were their positions?

I mainly worked with 3-4 people from the rise360: Operation Director, Copywriter, and Web Designer. At times there were some additional people included if needed.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have increased the number of leads by 34%. Overall there was a more significant number of people visiting our website. Some results there were not measurable; the simplified communication helped us improve brand recognition.

Describe their project management style, including communication tools and timeliness.

Agile, weekly meetings. To track some goals, we used Trello.

What did you find most impressive or unique about this company?

1. They had a very personal approach and answered all our needs.
2. Open communication and dealing with people that know their job best.
3. Highly professional team
4. Various of different activities helped us to achieve overall project goals

Are there any areas for improvement or something they could have done differently?

I did not identify any of them. All was very good or excellent.