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Quality Video That Delivers Results

5.0
17 reviews

Animation and Commercial Production are our passion: we truly love working people, discovering what makes them special and creating unique stories their audience will stop and watch.

 

We are a collection of award-winning storytellers that produce videos that get customers the results they want.  Our team is made from the Producer’s Guild of America, Writers Guild, & Screen Actors Guild, animators and artists from Hollywood.  Our Greenlight Production Process™ walks customers like Cisco, Ben and Jerry's, Comcast and start-ups alike from concept to delivery. 

From this process, we create award-winning 3D motion graphics, 2D animation, whiteboard animation, character animation, and live action video - and sometimes a hybrid all these types.  Every project is unique and designed to grow your business.

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$5,000+
 
$100 - $149 / hr
 
10 - 49
 Founded
2007
Show all +
Los Angeles, CA
headquarters
  • 7190 W Sunset Boulevard, Suite 1195
    Los Angeles, CA 90046
    United States
    888.899.8910

Portfolio

Key clients: 

Accenture, Ben & Jerry's, Black & Decker, Cisco, Comcast, Harvard University, Kaiser Permanente, Amgen, Novartis, LexisNexis, just to name a few

It Starts with a Call

At Rip Media Group, we let our customers know that our goal is greater than simply to make "a video". We strive to make a great video, one with a memorable story that makes a major impact on your intended audience. A great video, however, requires a great team. With a mix of live action and 3D animation, we give you a peek behind the curtain, where our talented creatives work hard to craft an incredible story just for you.

iTrade Brand Video: 3D World Whiteboard Animation

 

iTrade Network (itradenetwork.com) is forging a new way in perishable supply chain management, focusing on improving order accuracy, traceability and eliminating food waste for suppliers. For consumers, this means food items delivered to grocery stores, bars, restaurants, and even sporting venues are secure and safe all while managing cost-effective prices.

iTrade Network came to Rip Media Group with

…
a base concept but was looking for a show-stopping piece to be used for sales and marketing purposes. After recording a voiceover track with the legendary talents of James Earl Jones, Rip Media went hard to work on scripting and designing a 3D world wholly unique to anything the customer had previously. Following a steadfast three-month development process, Rip Media Group was able to exceed client expectations with a two-minute video that is sure to impress at any meeting.

Production Company: Rip Media Group

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LexisNexis “The Game Has Changed”

LexisNexis commissioned Rip Media Group to produce a 3D animated video to help launch their "Identity Led Policing" data system a solution aimed at police departments to revolutionize catching criminals by providing agencies with the complete picture needed to successfully identify and prosecute offenders.

This video was premiered at the Lexis Nexis' 2014 exhibition at the International Association of Chief's of

…
Police (IACP) Conference, where Rip Media Group also created custom booth art and t-shirts for the client to help market their incredible product.
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Intro to Energy Upgrade California

Energy Upgrade California tasked Rip Media Group to come up with a new twist on the typical, boring training videos and to make a promo video to recruit contractors into the training program. We used a Mission Impossible theme to make this training series fun and interesting.

ImPatient Science

This is a short opening video is designed to be shareable guide pointing to this non-profit's web series, "Impatient Science". You can see the full series on this playlist: Dr. Susan Love Research Foundation

Challenger Sports

This video is a Whiteboard Animation with Personalization for Challenger Sports. We had so much fun with the style of the video and we think that the results speak for itself!

Reviews

5.0
17 reviews
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Medical Explanation Video Production for Federal Agency

"Their creative thinking and quality work stand out."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. 2017 - Feb. 2018
Project summary: 

Rip Media Group created a series of technical explanation videos for a broad audience without industry-specific expertise.

The Reviewer
 
1-10 Employees
 
Torrance, California
Partner, Video Production Company
 
Verified
The Review
Feedback summary: 

They delivered the videos on time and within budget, generating positive feedback from the end client. Rip Media Group is an efficient and thoughtful team that delivers an unimpeachable product.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am a partner in a video production company that occasionally does federal government video production contracts.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Rip Media Group?

We partnered with them for a series of animated technical videos for a cabinet-level federal government agency.

What were your goals for this project?

We wanted to deliver the requisite number of videos to the agency, on time and on budget, and exceed their expectations in quality.

SOLUTION

How did you select this vendor?

I've known the CEO of Rip Media Group and we had always wanted to work together on a project, so when this opportunity arose, they were our first choice.

Describe the video(s) and the process in detail.

They created a series of videos that covered mental health care and required a lot of technical explanation of potential treatments to a wide, non-medical consumer audience.

What was your vendors' project management or feedback process?

We worked very closely through all phases of the production process. Rip Media Group was very professional and transparent. We handled all feedback and management using technology to connect the two production companies, some freelancers, and the client in various locations.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We delivered on time and within budget and we received a favorable rating from the client on our contract review.

How effective was the workflow between your team and theirs?

Extremely effective. There were no issues.

What did you find most impressive about this company?

Their creative thinking and quality work stand out.

Are there any areas for improvement?

No, I can’t think of anything.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Interactive Interface & Videos for Ergonomics Stations

"Rip Media Group exceeded our expectations by taking our idea to the next level."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Sept. 2018 - Jan. 2019
Project summary: 

Rip Media Group created an interactive screen-based interface containing an animated video about ergonomics. Beyond animation, services included voiceovers and storyboarding.

The Reviewer
 
10,001+ Employees
 
Sunnyvale, California
Lead Change Agent, Data Management Company
 
Verified
The Review
Feedback summary: 

Internal employees and management are grateful for the solution and impressed with its delivery. A creative, client-oriented team, Rip Media Group immediately replied to stakeholder feedback or requests for collaboration. Their transparent communication regarding the project cost was a strength.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the lead ergonomist and change agent for a data management company. We have about 17,000 employees globally with close to 10,000 in the Americas.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Rip Media Group?

We were trying to educate our employees about ergonomics and provide world-class, cutting-edge solutions to reduce injury risk and increase productivity. 

SOLUTION

What was the scope of their involvement?

They supported the creation of an interactive ergonomics educational wellness and exercise station for us to put in each break room at our sites. Their work included creating a screen interface and animated videos, which included storyboarding and voiceover services. They also produced our main global reach video which offers an overall perspective on our ergonomics approach.

In the beginning, our in-house team had multiple brainstorming sessions with their team. After we narrowed our ideas down, they scaled their team down to two members: Barry (Swiss Army Knife, Rip Media Group) and Dallas (Production Manager, Rip Media Group). Then, we began working on the solution interface. 

The stations consisted of 46-inch interactive screens and a stretching post that I designed. When touched, the interface opens into a beautiful “city of the future.” Various signs on the screen navigate users to different 30-second video offerings about how to manage computer-related pain. The animation storyboard focuses on school children on a field trip the Smithsonian in 2021. They observe an Office Turtle exhibit including a computer user sitting with a rounded spine. The central message is: when office workers round their spine, it causes a tremendous amount of pain, and the solution to the problem is stretching at our healthy worker’s station. 

What is the team composition?

Barry was the project manager, coordinating all the team members, including the art director, the videographer, and the animator. Dallas also helped with project management at times. 

How did you come to work with Rip Media Group?

There was a lot of research involved. We have an extensive request for proposal process where we have to get multiple bids and talk to many people before onboarding a team. We considered teams based on their creativity, animation, and ability to tell stories. Rip Media Group offered that.

I worked with Maury (CEO, Rip Media Group) for around six months before we even signed the contract. Rip Media Group had in-depth conversations with us before we even signed the contract. We went back and forth talking about various opportunities as well as our budget and goals. Even though they were aware of the high-end of our budget, they told us it would cost less than that to deliver everything we needed. Other companies I researched said the services would cost the most we were willing to pay, which I didn’t appreciate.

How much have you invested in them?

We invested between $10,000–$25,000 for the team.

What is the status of this engagement?

We worked with them on this project from September 2018–January 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Asking them to help us trigger a cultural change was a big request. Many employees weren’t initiated into any type of exercise regime, so inspiring them to start stretching was a big deal. While we don’t expect people to change their lifestyle overnight, we have been pleased to receive positive feedback from our employees. They said they love the video and want to use it more often.

Rip Media Group exceeded our expectations by taking our idea to the next level. Our team never could have imagined how great the solution would be, and our internal management is grateful for their services. Also, this project was an educational experience for me regarding the hardware and software they used.

How did Rip Media Group perform from a project management standpoint?

Rip Media Group is a world class team. They instantly reply to stakeholders, and their accessibility distinguishes them from other service providers. I would call Barry at all times any day of the week, and he would always pick up and have a great conversation with me. They pay attention to detail, and they’re willing to go above and beyond the original scope. It was a joy to collaborate with them.

What did you find most impressive about them?

Their creativity is off the charts, and they told our story in an interesting way. Rip Media provided more than we asked for, even working without pay at times. They spent a tremendous amount of time and energy on our project.

Are there any areas they could improve?

I could not be happier with the whole process. Whenever I had feedback, I brought those things to their attention, and they immediately made a change to align with my mindset.

Do you have any advice for potential customers?

Future clients will enjoy working with them as they are really fantastic. Clients should detail their end goal so that the desired outcome is clear. Also, potential customers should be compassionate and not abuse Rip Media Group’s graciousness. They spend a lot of energy on their projects, and they will bend over backward to make clients happy. 

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Video Production Services for Kaiser Permanente

"They made our ideas better, which resulted in a stronger end product."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
May - Aug. 2012
Project summary: 

Rip Media Group created a video to relay a company's new values. The process involved creating storyboards, wireframes, and alternate versions of the content.

The Reviewer
 
10,000+ Employees
 
Los Angeles, California
Sajid Sindha
Former VP & Assistant Medical Group Administrator, Kaiser Permanente
 
Verified
The Review
Feedback summary: 

The video received glowing reviews from a majority of its viewers. The team was organized, responsive, and managed the project efficiently. Thorough and effective planning sets them apart from other agencies.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m currently a VP at Emanate Health. This review is from when I worked as the director in strategy at Kaiser Permanente, a Los Angeles medical center.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Rip Media Group?

We devised a new strategic plan for 3,000 employees and wanted an engaging way to share our vision with the entire workforce. The goal was to create a media message that was simple to understand. We hired Rip Media Group to create an engaging video for these purposes.

SOLUTION

What was the scope of their involvement?

We asked Maury (CEO & Creative Director, Rip Media Group) and his team to develop a piece of engaging media that was no more than two minutes and 30 seconds long. It needed to be mobile-friendly and appeal to different groups in our workforce. First, they helped us visualize the key elements we wanted to include in the video. Then, they created a storyboard and a wireframe. From there, the team created the video content with a voice actor and edited it. We ended up creating several different iterations of the video.

What is the team composition?

Maury was our main point of contact.

How did you come to work with Rip Media Group?

We saw one of their creations online and reached out. We chose Rip Media Group because Maury knew proper healthcare jargon, worked locally, and displayed the expertise necessary to complete the project. We also liked that he came in person to meet with us beforehand.

How much have you invested with them?

We invested $25,000. This included story-boarding, editing the live product, and other collateral pieces.

What is the status of this engagement?

The engagement lasted from May–August 2012.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Most of our executive staff and the rest of our team rated the video a four or five (on a five-point scale). They felt it conveyed the message and was engaging.  

How did Rip Media Group perform from a project management standpoint?

Maury and his team were organized and very responsive. They used an online project management tool that enabled us to pause the video and add comments directly. His whole team was able to see that feedback and I found it very efficient.

What did you find most impressive about them?

Maury and his team are great collaborators. They made our ideas better, which resulted in a stronger end product. Additionally, we liked that Maury is easy to work with and had a flexible style. 

Are there any areas they could improve?

I thought that the final iterations of our video could’ve been produced a bit quicker. Other than that, the team was very good at accommodating our goals.

Do you have any advice for potential customers?

I would admonish potential customers to spend extra time on storyboarding and planning. That way, there will be fewer surprises while executing the project.

5.0
Overall Score The team was exceptional.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    They were much lower in cost than some of the other vendor proposals we've received.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Animated Promotional Video for Engineering Company

"...their solutions were quick, decisive, and well executed."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2018 - Apr. 2019
Project summary: 

Rip Media created two explainer videos, one live-draw with audio and one fully animated. 

The Reviewer
 
1-10 Employees
 
Golden, Colorado
Sharon Rowe
Communications Director, Action Engineering
 
Verified
The Review
Feedback summary: 

Through attentive and assiduous communication, Rip Media created an articulate, compelling message that has already resulted in new client acquisition. The small but efficient team welcomed feedback and responded quickly with experienced, professional solutions. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the communications director for Action Engineering, a woman-owned engineering consulting firm that works with organizations of all sizes to achieve their Model-Based Definition/Enterprise (MBD/MBE) design and manufacturing goals.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Rip Media Group?

We hired them to develop a short informational video. Many design and manufacturing firms still use inefficient paper drawings throughout their supply chain. We wanted to explain why adopting and implementing MBD/MBE with Action Engineering could benefit their company. 

What were your goals for this project?

Our goal was to articulate how investment in MBD/MBE can improve manufacturing quality, increase profitability, and retain employee satisfaction for a company.

SOLUTION

How did you select this vendor?

In 2016, we came across an animated or whiteboard video Rip Media had produced that piqued our interest. Though the timing was not conducive to our budget cycle then, an opportunity presented itself in 2017 for us to move forward. Video was a fairly non-traditional messaging vehicle for us, so we considered a variety of vendors and DIY tools. After subscribing to marketing updates from Rip Media, among other companies, we chose them based on their own brand messaging and output quality.

Describe the project in detail.

We held several initial phone calls with them, during which we defined our company’s marketing objectives and client industry segments (with one client in particular as the focus for phase 1 of the animated video project), as well as the scope of MBD/MBE in any manufacturing process. We also explained the industry challenges associated with adopting MBD/MBE in the workplace and the best way to convey the benefits. Rip Media came back to us with sketched storyboards that we had a chance to review and comment on for industry-specific adjustments crucial to us and our prospective audience. The artist refined and presented updates to the storyboard and introduced light animation to give us a visual of the video’s flow.

Due to time constraints in phase 1, we decided to proceed with a live-draw, which worked perfectly for us, and we used our audio recording capabilities to record our CEO telling the story. We quickly set to work on phase 2, a full animated video that contains a broader call-to-action and is now a permanent part of our marketing tool kit.

What was the team composition?

We worked directly with the CEO/creative director and an artist.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The phase 1 product, which completely met our expectations, was directly deliverable to an interested client to help them with internal explanations of MBD/MBE. While we have not been privy to their internal conversations, their engagement with our firm on MBD/MBE consulting has continued to move forward.

Phase 2 was completed within the last three weeks, and we are preparing to launch this promotional video on our website and platform after the Memorial Day holiday.

How was project management arranged and how effective was it?

The workflow was very effective. The 1-2 weekly live shared-screen meetings were engaging and productive; we often received a link in advance of the meeting that allowed us to view their progress. Communication was good through phase 1 and exceptional in phase 2, as we had already established a good frame of reference and objectives. Both the CEO and the artist actively listened to our comments, and their professional recommendations and suggestions were helpful in guiding us toward alternative options when necessary.

What did you find most impressive about this company?

Not only were they willing to listen to and digest any questions or concerns we had throughout the process, but their solutions were quick, decisive, and well executed.

Are there any areas for improvement?

From the very beginning of both phases, we prioritized discussing everyone’s ability and availability to meet deadlines and deliverables. By doing this, we were able to balance a variety of schedules.

5.0
Overall Score We were very pleased with the process and the final deliverables of our live draw and animated promotional videos.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We established required timelines and compared schedules early on in the projects.
  • 5.0 Cost
    Value / within estimates
    Both of our projects came in on budget. We could not ask for more.
  • 5.0 Quality
    Service & deliverables
    The final videos were sharp, crisp, and surprising, all of which set the right tone for our company.
  • 5.0 NPS
    Willing to refer
    We would recommend Rip Media to any colleague who was in the market for a whiteboard or animated promotional video.

Video Production for Scoliosis Research Foundation

"Rip Media Group made a difficult topic relatable and accessible to young patients."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Jan. - Apr. 2014
Project summary: 

Rip Media Group created a child-friendly animated video to explain early scoliosis—both the diagnosis and treatment—to young patients and their families. They oversaw end-to-end production.

The Reviewer
 
1-10 Employees
 
Milwaukee, Wisconsin
Anna McClung
Administrative Database Coordinator, Growing Spine Foundation
 
Verified
The Review
Feedback summary: 

The video debuted on three websites to overwhelming praise from its target audience. Rip Media Group led an organized and productive workflow thanks to their timely delivery, smooth communication, and weekly calls. Their ability to fully understand the project led to a high-quality end product.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am an administrative database coordinator for the Growing Spine Foundation. We’re a nonprofit group of physicians dedicated to improving care for patients with early onset scoliosis. We lead research and provide educational materials for families and healthcare providers. 

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Rip Media Group?

We engaged Rip Media Group to create an animated video to explain a scoliosis diagnosis and treatments to young patients and their families.

What were your goals for this project?

We wanted family-friendly content that provides clear yet age-appropriate information to our patients, whose ages range from 6 months to 8 years old.

SOLUTION

How did you select this vendor?

After searching online, I found a video created by Maury (CEO & Creative Director, Rip Media Group) and his team for young patients receiving open heart surgery. The video matched our vision and needs precisely.

Describe the video(s) and the process in detail.

The process was highly detailed and professional from start to finish. Rip Media Group created an outline of each stage and stuck to it exactly as described. We selected the style of the content and the voice of the main character; Rip Media Group took care of the rest.

What was your vendors' project management or feedback process?

We had weekly conference calls and regular email contact, which we found extremely effective. 

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The video is hosted on our website as well as the Scoliosis Research Society and Pediatric Orthopedic Society of North America websites. We’ve received positive feedback from patients and families about how helpful the video is for patient education. 

How effective was the workflow between your team and theirs?

The project ran smoothly from start to finish. We have no complaints.

What did you find most impressive about this company?

The finished products blew us away. Rip Media Group made a difficult topic relatable and accessible to young patients.

Are there any areas for improvement?

No, we’re thrilled with their work.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Rip Media Group made it easy to communicate and set up meetings.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Video Production for a Food and Beverage Company

“Even though they’re not an expert in our field, they knew exactly what messaging would best engage our end consumers.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Oct. 2018 - Jan. 2019
Project summary: 

Rip Media Group created a two-minute marketing video for a perishable food supplier. Using existing voiceovers and stock live footage, they incorporated animation to explain the brand and its supply chain.

The Reviewer
 
51-200 Employees
 
Dublin, California
Director, Food and Beverage Company
 
Verified
The Review
Feedback summary: 

The video met all key success markers, and Rip Media Group delivered everything within set timelines. They managed the project professionally and were consistently friendly and attentive to the brand vision and messaging.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We are a leader in perishables supply chain management. We provide an end-to-end supply chain solution suite that tackles the complexities that occur at all waypoints of the perishables supply chain, from procurement and quality to traceability and spend management. I am the program manager for our digital marketing component.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Rip Media Group?

We wanted to create a high-class video to represent our organization in the best light possible.

SOLUTION

What was the scope of their involvement?

They took some existing voiceover work we provided and created a two-minute video that incorporated both animation and live-action stock footage to tell our story. We’re a field-to-fork company, so the video explains our methods and supply chain.

What is the team composition?

We worked directly with two team members.

How did you come to work with Rip Media Group?

We found them on Clutch. We used the various categories that Clutch breaks down, including their price and the fact that they did a combination of video and animation. I looked at their portfolio and their ratings, and felt their materials set them apart. They provided everything I needed, so decided to work with them.

How much have you invested with them?

We spent $10,000–$50,000 on their services.

What is the status of this engagement?

The project lasted from approximately October 2018–January 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We used internal checkpoints during development. The timeline and feedback from our senior management were important to the process, so we had periodic touch points to make sure we were on track. Our senior team was pleased with their work, and they stuck to our timeline.

How did Rip Media Group perform from a project management standpoint?

They were great project managers. We had formal weekly meetings and multiple status updates throughout the week. They were always absolutely professional and friendly to work with.

What did you find most impressive about them?

Their leadership and the team were excellent. They were very hands-on, and they listened to our vision and our messaging. Even though they’re not an expert in our field, they knew exactly what messaging would best engage our end consumers. They took our ideas and transformed them into a very real product and message for this video.

Are there any areas they could improve?

I can’t think of a single thing they should improve; we had a very positive experience. They met our timeline and budget, and they were very clear about their process and open to our feedback.

Do you have any advice for potential customers?

Use them. I would absolutely recommend them to anyone interested in any form of video creation.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Video Production for Global Tech Company

“The videos Rip Media created improved our ability to educate our customer base about our products.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
2016 - 2017
Project summary: 

Rip Media created about 10 animated explainer videos, including scripts and storyboards based on the technical information provided by the company.

The Reviewer
 
10,001 + Employees
 
San Jose, California
Pat Chou
Product Manager, Cisco Systems
 
Verified
The Review
Feedback summary: 

Rip Media delivered on their promises in a timely, efficient manner. Their videos significantly improved the company's ability to showcase and explain technical information to its customers, receiving lots of positive feedback in the process. They were also easy and great to work with overall.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the product manager in the Transceiver Modules Group at Cisco Systems.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Rip Media Group?

 

We were trying to create a set of tutorial videos because we are in the networking industry and we manage the optics. While people in this industry know a lot about networking, sometimes the optics knowledge base gets overlooked. So we wanted to create a set of simple videos to help introduce some basic optics ideas to our customer base.

SOLUTION

What was the scope of their involvement?

 

They basically created these animated explainer videos for us. We created the basic content, and then they provided the skillset to visualize the concepts and helped create a narrative. Then they produced the videos with graphic designers and audio editors. So, they provided the talent base to take our concepts and make it into an animated video that we could post online. It would be our responsibility to create the technical content, because it is a very technical topic by nature, and I worked with them to create the script and the storyboards for about 10 videos.

What is the team composition?

We worked with 6–7 different people who got involved at different points in the process.

How did you come to work with Rip Media Group?

I found them through a Google search. I submitted an inquiry on their Web site and I got a call from their CEO within minutes.

What is the status of this engagement?

We worked with them from 2016–2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They're up on YouTube right now. I haven't looked lately but they were getting a fair set of hits. I don't remember the numbers but they were definitely getting lots of views.

At Cisco, in product marketing, we work with Cisco sales teams quite a bit. I sent these videos to a few sales teams because I thought that they would be able to leverage them when they discuss our product with our customers. I wanted to get some of their feedback and it was all very positive.

How did Rip Media Group perform from a project management standpoint?

There was somebody doing that role as well as writing. We had weekly meetings and they engaged very closely with me. I was the main point of contact at Cisco and pretty much anything that was happening I was made aware of.

What did you find most impressive about them?

 

It's hard to compare, but I would say working with their CEO was very easy. He was just very easy to get along with and whenever something would come up, it was just a matter of talking to him and we'd figure out some kind of a solution. We had a lot of internal Cisco restrictions on things like colors and the style of the graphics and they worked with us quite a bit to make sure that we weren't breaking any of these rules. They were very good about being flexible like that and providing whatever it was that our team within Cisco required.

Are there any areas they could improve?

I can't remember anything.

5.0
Overall Score The next time we have a need for video services, they'll be the first I'll reach out to.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were very timely; any delays were usually on our end.
  • 5.0 Cost
    Value / within estimates
    They provided a great deal for their services.
  • 5.0 Quality
    Service & deliverables
    They delivered exactly what we asked for and were flexible as changes were made.
  • 5.0 NPS
    Willing to refer
    I've already referred them to other groups within Cisco.

Video Production for Advisory Group Provider

"I think what makes Rip Media Group unique is a combination of talent and responsiveness."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
2017 - Mar. 2018
Project summary: 

Rip Media Group created live-action video content to recruit new members. Their team storyboarded, shot, and edited the projects. The two recruitment videos are online and used for marketing purposes.

The Reviewer
 
1,001 - 5,000 Employees
 
San Diego, California
Mary-Jo Lipman
Director of Communications, Vistage Worldwide
 
Verified
The Review
Feedback summary: 

The response from the videos has been positive. Rip Media Group’s communicative nature has made the engagement a success. Notable strengths are the team’s collaborative approach and innovative ideas. Customers can expect an alert production team.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I work for Vistage Worldwide. We provide advice for CEOs, business owners, and key executives on improving their leadership and optimizing their businesses.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Rip Media Group?

We wanted videos to showcase the value Vistage can bring to clients through growing their businesses and leadership skills.

SOLUTION

What was the scope of their involvement?

Rip Media Group oversaw the creation of live-action videos. We found members willing to talk about their experiences working with us. One video showcased a family business, while another project captured how a company used Vistage at every level of their organization and what a difference it made. Rip Media Group’s team ran through interviews and b-roll to stitch together a compelling story.

My colleague worked with them on an animation project from the script stage to storyboarding, but I had no involvement in that.

From the upfront setup, the execution, and final product, it was a professional, high-touch experience working with Rip Media Group.

What is the team composition?

Maury (CEO, Rip Media Group) was heavily involved, along with various team members in different production roles.

How did you come to work with Rip Media Group?

I saw that the animation project went well. Not only the final product but working with Maury and his team was positive. I was excited to work with them based on that.

What is the status of this engagement?

We began working with them in 2017, and the engagement ended in March 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The response we’ve received has been tremendous. We posted the videos on our website and use them for email outreach in recruiting potential candidates. The videos are an asset in our digital marketing efforts.

How did Rip Media Group perform from a project management standpoint?

Rip Media Group exhibited top-notch project management. To create a video, you need people working with sound, lighting, shooting, directing, editing. Their production team was terrific and responsive in each of their roles. They did a fantastic job in understanding the story and splicing it together.

Their team was highly communicative. I enjoyed using the collaboration tools to share comments we had. They were readily available to talk on the phone and discuss any feedback or ideas. Rip Media Group’s effectiveness helped move the project along in a positive way.

What did you find most impressive about them?

I think what makes Rip Media Group unique is a combination of talent and responsiveness. Not only are they timely in their response, but their team also gave quality feedback and helped us shape the best story possible.

Are there any areas they could improve?

Nothing, I don’t have anything to add on that.

Any advice for potential customers?

If you want the best results, be clear in your goals. Rip Media Group puts excellent ideas and suggestions on the table. Make sure you are open to them.

5.0
Overall Score I truly had a five star experience working with Rip Media Group, from initial contact to execution.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Their team never missed a deadline.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    The quality of their work from strategic vision to execution was solid.
  • 5.0 NPS
    Willing to refer
    I'm very willing to refer them.

Animated Video Production for Recruitment Platform

“They delivered exactly what we wanted and executed the project flawlessly in little time.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
May - June 2017
Project summary: 

Rip Media produced a one-minute animated video for a product, collaborating on the script and providing voiceover options in the process.

The Reviewer
 
1-10 Employees
 
Los Angeles, California
Shane Bernstein
CEO, Rolebot
 
Verified
The Review
Feedback summary: 

Rip Media produced a high-quality short video that effectively showcases the product. In addition to helping generate interest from new customers, their team delivered the video under an extremely tight schedule. Their dedication to customer satisfaction and project success sets them apart.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the CEO of Rolebot, a recruitment search engine.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Rip Media Group?

I engaged Rip Media to create a short video that I could use for an upcoming event, since I didn't want to rely solely on my public speaking capabilities to tell our product's story.

SOLUTION

What was the scope of their involvement?

Rip Media produced a one-minute animated video describing our product features and its value. After collaborating closely with me to come up with a script that I edited, they put the video together, incorporated motion graphics, and sent me voiceover option and music to choose from. After we presented the video, they worked with me to ensure I had all the assets and helped upload it to our site.

What is the team composition?

I worked with an editor, project coordinator, and a few artists including an animator.

How did you come to work with Rip Media Group?

I knew Rip Media's CEO, Maury, who I'd been in touch with over the years. I'd always been impressed by his portfolio of work, so I reached out to him to see if he could meet our demanding deadline and they accepted.

What is the status of this engagement?

We worked on the project for 10–14 days around the end of May 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The video Rip Media produced has been very well received and generated interest from new customers. We've even put the video up on our site, because we feel it adds a lot of value. They delivered exactly what we wanted and executed the project flawlessly in little time.

How did Rip Media Group perform from a project management standpoint?

They delivered the project exceptionally fast. They were willing and flexible to work around the clock to make it happen in the time frame we needed it completed.

What did you find most impressive about them?

They genuinely care about the quality of the final product. They didn't just want to put together a video for us quickly; they wanted to make sure it was impactful. Their customer-centric approach sets them apart.

Are there any areas they could improve?

No.

Do you have any advice for potential customers?

Treat the relationship as a partnership. In my case, I had to make sure I was available to respond to them throughout the day considering our tight schedule. 

5.0
Overall Score They were great to work with.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I refer them to others all the time.

Product Overview Video for Software Company

"They're experts at not only producing videos, but also telling a story."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Sept. - Oct. 2018
Project summary: 

Rip Media Group scripted, filmed, and edited a promotional video. They produced storyboards, cast voice actors, and created multiple concept iterations. 

The Reviewer
 
11-50 Employees
 
Woodland Hills, California
Nima Hakimi
CEO, Convoso
 
Verified
The Review
Feedback summary: 

New customers reported that the video sparked their interest and prompted them to request more information. Rip Media Group told a compelling story that engaged and persuaded viewers. The team organized materials meticulously, established a smooth workflow, and implemented feedback well. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm the CEO and co-founder of Convoso. We provide cloud-based marketing automation software that converts leads more quickly using a combination of calls, texts, and emails.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Rip Media Group?

Rip Media Group created a company and product overview video. It addressed the challenges of successfully connecting with leads in a time when few people answer the phone.  

What were your goals for this project?

We wanted to communicate the value proposition behind our product using a story that kept the viewer engaged and prompted them to request a demo. We planned to use the video on our home page and the landing pages of our paid marketing campaigns. The purpose of the video was to gather more leads.

SOLUTION

How did you select this vendor?

We met them through a business peer group. We considered three other companies, but chose Rip Media Group because of their ability to tell stories through video.

Describe the video(s) and the process in detail.

During several phone calls, they asked many questions about our product and developed three or four concepts. Once we picked a favorite, they wrote a script, asked us to select voice artists, and showed us the storyboards. They made several changes that weren't in the original scope of work, and we approved several drafts before production.

We provided our logo and brand style guide, and they took care of everything else. It was refreshing to know count on them. They created the designs, script, and concepts. We simply reviewed and approved them.

What was your vendors' project management or feedback process?

Two people were involved. The first one communicated all our requirements, while the second one ensured that everything was executed as promised. 

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We just posted the video, so it's too early to tell. However, prospects have told us that the video communicates our message in an understandable manner, and that it was the reason why they reached out. Rip Media Group did a great job of explaining how our software solves client problems through multiple communication channels.

How effective was the workflow between your team and theirs?

They communicated and stored project data on Podio. That kept us organized and ensured that they didn't miss anything.

What did you find most impressive about this company?

They're experts not only at producing videos, but also at telling a story. That combination was extremely powerful, especially since our goal was to generate more leads.

Are there any areas for improvement?

No, they remained proactive throughout the project.

5.0
Overall Score They delivered everything that we asked for.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They kept their promises and delivered in a timely manner.
  • 5.0 Cost
    Value / within estimates
    You get what you pay for. We paid for, and received, top quality!
  • 5.0 Quality
    Service & deliverables
    The design work and storytelling were both top-notch!
  • 5.0 NPS
    Willing to refer
    I can always count on them to keep their promises, so I won't hesitate to recommend them!