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Quality Video That Delivers Results

5.0
11 reviews

We are Rip Media Group, a collection of award-winning storytellers that produce videos that get customers into action.  Our team is made from the Producer’s Guild of America, Writers Guild, & Screen Actors Guild.  Our Greenlight Production Process™ walks customers like Cisco, Ben and Jerry's, Comcast and start-ups alike from concept to delivery. 

From this process, we create award winning whiteboard animation, character animation and live action video - all designed to grow your business.

It’s a passion: we truly love working with our clients, discovering what makes them special and telling that story to the world.

READ MORE...
 
$5,000+
 
$100 - $149 / hr
 
10 - 49
 Founded
2007
Show all +
Los Angeles, CA
headquarters
  • 7190 W Sunset Boulevard, Suite 1195
    Los Angeles, CA 90046
    United States
    888.899.8910

Portfolio

Key clients: 

Accenture, Ben & Jerry's, Black & Decker, Cisco, Comcast, Harvard University, Kaiser Permanente, LexisNexis, just to name a few

Kaiser Permanente One Riverside

Kaiser Permanente approached Rip Media Group looking for a video that would help bring the message of their corporate culture to the One Riverside Group.

The culture of Kaiser Permanente is unique, positive and growing and they wanted to bring that message to the rest of their group in Riverside County.

Rip Media put their most experienced producer on the project, and working with the team at Kaiser, we wrote a script and designed the animation to accomplish this task.  Once the art was created, we brought their vision to life in the animation and polished the story with some subtle but masterful sound design.

The team at Kaiser Permanente Riverside was thrilled by the animated story and execution and immediately went to work spreading the story throughout their organization.

It Starts with a Call

At Rip Media Group, we let our customers know that our goal is greater than simply to make "a video". We strive to make a great video, one with a memorable story that makes a major impact on your intended audience. A great video, however, requires a great team. With a mix of live action and 3D animation, we give you a peek behind the curtain, where our talented creatives work hard to craft an incredible story just for you.

LexisNexis “The Game Has Changed”

LexisNexis commissioned Rip Media Group to produce a 3D animated video to help launch their "Identity Led Policing" data system a solution aimed at police departments to revolutionize catching criminals by providing agencies with the complete picture needed to successfully identify and prosecute offenders.

This video was premiered at the Lexis Nexis' 2014 exhibition at the International Association of Chief's of Police (IACP) Conference, where Rip Media Group also created custom booth art and t-shirts for the client to help market their incredible product.

Intro to Energy Upgrade California

Energy Upgrade California tasked Rip Media Group to come up with a new twist on the typical, boring training videos and to make a promo video to recruit contractors into the training program. We used a Mission Impossible theme to make this training series fun and interesting.

ImPatient Science

This is a short opening video is designed to be shareable guide pointing to this non-profit's web series, "Impatient Science". You can see the full series on this playlist: Dr. Susan Love Research Foundation

Challenger Sports

This video is a Whiteboard Animation with Personalization for Challenger Sports. We had so much fun with the style of the video and we think that the results speak for itself!

Reviews

5.0
11 reviews
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Video Production for Global Tech Company

“The videos Rip Media created improved our ability to educate our customer base about our products.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
2016 - 2017
Project summary: 

Rip Media created about 10 animated explainer videos, including scripts and storyboards based on the technical information provided by the company.

The Reviewer
 
10,001 + Employees
 
San Jose, California
Pat Chou
Product Manager, Cisco Systems
 
Verified
The Review
Feedback summary: 

Rip Media delivered on their promises in a timely, efficient manner. Their videos significantly improved the company's ability to showcase and explain technical information to its customers, receiving lots of positive feedback in the process. They were also easy and great to work with overall.

BACKGROUND

Introduce your business and what you do there.

I'm the product manager in the Transceiver Modules Group at Cisco Systems.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Rip Media Group?

 

We were trying to create a set of tutorial videos because we are in the networking industry and we manage the optics. While people in this industry know a lot about networking, sometimes the optics knowledge base gets overlooked. So we wanted to create a set of simple videos to help introduce some basic optics ideas to our customer base.

SOLUTION

What was the scope of their involvement?

 

They basically created these animated explainer videos for us. We created the basic content, and then they provided the skillset to visualize the concepts and helped create a narrative. Then they produced the videos with graphic designers and audio editors. So, they provided the talent base to take our concepts and make it into an animated video that we could post online. It would be our responsibility to create the technical content, because it is a very technical topic by nature, and I worked with them to create the script and the storyboards for about 10 videos.

What is the team composition?

We worked with 6–7 different people who got involved at different points in the process.

How did you come to work with Rip Media Group?

I found them through a Google search. I submitted an inquiry on their Web site and I got a call from their CEO within minutes.

What is the status of this engagement?

We worked with them from 2016–2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They're up on YouTube right now. I haven't looked lately but they were getting a fair set of hits. I don't remember the numbers but they were definitely getting lots of views.

At Cisco, in product marketing, we work with Cisco sales teams quite a bit. I sent these videos to a few sales teams because I thought that they would be able to leverage them when they discuss our product with our customers. I wanted to get some of their feedback and it was all very positive.

How did Rip Media Group perform from a project management standpoint?

There was somebody doing that role as well as writing. We had weekly meetings and they engaged very closely with me. I was the main point of contact at Cisco and pretty much anything that was happening I was made aware of.

What did you find most impressive about them?

 

It's hard to compare, but I would say working with their CEO was very easy. He was just very easy to get along with and whenever something would come up, it was just a matter of talking to him and we'd figure out some kind of a solution. We had a lot of internal Cisco restrictions on things like colors and the style of the graphics and they worked with us quite a bit to make sure that we weren't breaking any of these rules. They were very good about being flexible like that and providing whatever it was that our team within Cisco required.

Are there any areas they could improve?

I can't remember anything.

5.0
Overall Score The next time we have a need for video services, they'll be the first I'll reach out to.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were very timely; any delays were usually on our end.
  • 5.0 Cost
    Value / within estimates
    They provided a great deal for their services.
  • 5.0 Quality
    Service & deliverables
    They delivered exactly what we asked for and were flexible as changes were made.
  • 5.0 NPS
    Willing to refer
    I've already referred them to other groups within Cisco.

Video Production for Advisory Group Provider

"I think what makes Rip Media Group unique is a combination of talent and responsiveness."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
2017 - Mar. 2018
Project summary: 

Rip Media Group created live-action video content to recruit new members. Their team storyboarded, shot, and edited the projects. The two recruitment videos are online and used for marketing purposes.

The Reviewer
 
1,001 - 5,000 Employees
 
San Diego, California
Mary-Jo Lipman
Director of Communications, Vistage Worldwide
 
Verified
The Review
Feedback summary: 

The response from the videos has been positive. Rip Media Group’s communicative nature has made the engagement a success. Notable strengths are the team’s collaborative approach and innovative ideas. Customers can expect an alert production team.

BACKGROUND

Introduce your business and what you do there.

I work for Vistage Worldwide. We provide advice for CEOs, business owners, and key executives on improving their leadership and optimizing their businesses.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Rip Media Group?

We wanted videos to showcase the value Vistage can bring to clients through growing their businesses and leadership skills.

SOLUTION

What was the scope of their involvement?

Rip Media Group oversaw the creation of live-action videos. We found members willing to talk about their experiences working with us. One video showcased a family business, while another project captured how a company used Vistage at every level of their organization and what a difference it made. Rip Media Group’s team ran through interviews and b-roll to stitch together a compelling story.

My colleague worked with them on an animation project from the script stage to storyboarding, but I had no involvement in that.

From the upfront setup, the execution, and final product, it was a professional, high-touch experience working with Rip Media Group.

What is the team composition?

Maury (CEO, Rip Media Group) was heavily involved, along with various team members in different production roles.

How did you come to work with Rip Media Group?

I saw that the animation project went well. Not only the final product but working with Maury and his team was positive. I was excited to work with them based on that.

What is the status of this engagement?

We began working with them in 2017, and the engagement ended in March 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The response we’ve received has been tremendous. We posted the videos on our website and use them for email outreach in recruiting potential candidates. The videos are an asset in our digital marketing efforts.

How did Rip Media Group perform from a project management standpoint?

Rip Media Group exhibited top-notch project management. To create a video, you need people working with sound, lighting, shooting, directing, editing. Their production team was terrific and responsive in each of their roles. They did a fantastic job in understanding the story and splicing it together.

Their team was highly communicative. I enjoyed using the collaboration tools to share comments we had. They were readily available to talk on the phone and discuss any feedback or ideas. Rip Media Group’s effectiveness helped move the project along in a positive way.

What did you find most impressive about them?

I think what makes Rip Media Group unique is a combination of talent and responsiveness. Not only are they timely in their response, but their team also gave quality feedback and helped us shape the best story possible.

Are there any areas they could improve?

Nothing, I don’t have anything to add on that.

Any advice for potential customers?

If you want the best results, be clear in your goals. Rip Media Group puts excellent ideas and suggestions on the table. Make sure you are open to them.

5.0
Overall Score I truly had a five star experience working with Rip Media Group, from initial contact to execution.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Their team never missed a deadline.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    The quality of their work from strategic vision to execution was solid.
  • 5.0 NPS
    Willing to refer
    I'm very willing to refer them.

Animated Video Production for Recruitment Platform

“They delivered exactly what we wanted and executed the project flawlessly in little time.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
May - June 2017
Project summary: 

Rip Media produced a one-minute animated video for a product, collaborating on the script and providing voiceover options in the process.

The Reviewer
 
1-10 Employees
 
Los Angeles, California
Shane Bernstein
CEO, Rolebot
 
Verified
The Review
Feedback summary: 

Rip Media produced a high-quality short video that effectively showcases the product. In addition to helping generate interest from new customers, their team delivered the video under an extremely tight schedule. Their dedication to customer satisfaction and project success sets them apart.

BACKGROUND

Introduce your business and what you do there.

I'm the CEO of Rolebot, a recruitment search engine.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Rip Media Group?

I engaged Rip Media to create a short video that I could use for an upcoming event, since I didn't want to rely solely on my public speaking capabilities to tell our product's story.

SOLUTION

What was the scope of their involvement?

Rip Media produced a one-minute animated video describing our product features and its value. After collaborating closely with me to come up with a script that I edited, they put the video together, incorporated motion graphics, and sent me voiceover option and music to choose from. After we presented the video, they worked with me to ensure I had all the assets and helped upload it to our site.

What is the team composition?

I worked with an editor, project coordinator, and a few artists including an animator.

How did you come to work with Rip Media Group?

I knew Rip Media's CEO, Maury, who I'd been in touch with over the years. I'd always been impressed by his portfolio of work, so I reached out to him to see if he could meet our demanding deadline and they accepted.

What is the status of this engagement?

We worked on the project for 10–14 days around the end of May 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The video Rip Media produced has been very well received and generated interest from new customers. We've even put the video up on our site, because we feel it adds a lot of value. They delivered exactly what we wanted and executed the project flawlessly in little time.

How did Rip Media Group perform from a project management standpoint?

They delivered the project exceptionally fast. They were willing and flexible to work around the clock to make it happen in the time frame we needed it completed.

What did you find most impressive about them?

They genuinely care about the quality of the final product. They didn't just want to put together a video for us quickly; they wanted to make sure it was impactful. Their customer-centric approach sets them apart.

Are there any areas they could improve?

No.

Do you have any advice for potential customers?

Treat the relationship as a partnership. In my case, I had to make sure I was available to respond to them throughout the day considering our tight schedule. 

5.0
Overall Score They were great to work with.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I refer them to others all the time.

Product Overview Video for Software Company

"They're experts at not only producing videos, but also telling a story."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Sept. - Oct. 2018
Project summary: 

Rip Media Group scripted, filmed, and edited a promotional video. They produced storyboards, cast voice actors, and created multiple concept iterations. 

The Reviewer
 
11-50 Employees
 
Woodland Hills, California
Nima Hakimi
CEO, Convoso
 
Verified
The Review
Feedback summary: 

New customers reported that the video sparked their interest and prompted them to request more information. Rip Media Group told a compelling story that engaged and persuaded viewers. The team organized materials meticulously, established a smooth workflow, and implemented feedback well. 

BACKGROUND

Please describe your company and your position there.

I'm the CEO and co-founder of Convoso. We provide cloud-based marketing automation software that converts leads more quickly using a combination of calls, texts, and emails.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Rip Media Group?

Rip Media Group created a company and product overview video. It addressed the challenges of successfully connecting with leads in a time when few people answer the phone.  

What were your goals for this project?

We wanted to communicate the value proposition behind our product using a story that kept the viewer engaged and prompted them to request a demo. We planned to use the video on our home page and the landing pages of our paid marketing campaigns. The purpose of the video was to gather more leads.

SOLUTION

How did you select this vendor?

We met them through a business peer group. We considered three other companies, but chose Rip Media Group because of their ability to tell stories through video.

Describe the video(s) and the process in detail.

During several phone calls, they asked many questions about our product and developed three or four concepts. Once we picked a favorite, they wrote a script, asked us to select voice artists, and showed us the storyboards. They made several changes that weren't in the original scope of work, and we approved several drafts before production.

We provided our logo and brand style guide, and they took care of everything else. It was refreshing to know count on them. They created the designs, script, and concepts. We simply reviewed and approved them.

What was your vendors' project management or feedback process?

Two people were involved. The first one communicated all our requirements, while the second one ensured that everything was executed as promised. 

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We just posted the video, so it's too early to tell. However, prospects have told us that the video communicates our message in an understandable manner, and that it was the reason why they reached out. Rip Media Group did a great job of explaining how our software solves client problems through multiple communication channels.

How effective was the workflow between your team and theirs?

They communicated and stored project data on Podio. That kept us organized and ensured that they didn't miss anything.

What did you find most impressive about this company?

They're experts not only at producing videos, but also at telling a story. That combination was extremely powerful, especially since our goal was to generate more leads.

Are there any areas for improvement?

No, they remained proactive throughout the project.

5.0
Overall Score They delivered everything that we asked for.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They kept their promises and delivered in a timely manner.
  • 5.0 Cost
    Value / within estimates
    You get what you pay for. We paid for, and received, top quality!
  • 5.0 Quality
    Service & deliverables
    The design work and storytelling were both top-notch!
  • 5.0 NPS
    Willing to refer
    I can always count on them to keep their promises, so I won't hesitate to recommend them!

Video Production for CEO Membership Organization

“Above all, their project management and communications skills allowed for an enjoyable collaboration.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Feb. - May 2017
Project summary: 

Rip Media Group produced a two-minute animated promotional video that advertised a business service. This involved developing multiple potential concepts, providing animation, and editing the clips.

The Reviewer
 
1,001 - 10,000 Employees
 
San Diego, California
Lauren Kalocay
Marketing Manager, Vistage Worldwide
 
Verified
The Review
Feedback summary: 

The video garnered widespread praise for its engaging narrative and promotional capabilities. Throughout the engagement, Rip Media Group’s creative aptitude helped them adapt to timeline changes and produce a captivating video.

BACKGROUND

Introduce your business and what you do there.

I’m the marketing manager for a CEO membership organization called Vistage Worldwide. We provide advisors for CEOs who don’t necessarily have an executive board. They get into groups, which helps them make decisions and form conclusions to improve their leadership skills.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Rip Media Group?

We wanted to create a promotional video for our organization that showcased the program to both current and prospective members. The video needed to give a brief overview of the program and demonstrate how it worked.

SOLUTION

What was the scope of their involvement?

We collaborated with Rip Media Group to develop a two-minute animated promo for our services. They developed the initial concepts, collaborating with us to ensure that the key messages aligned with our brand. Usually, they present four potential concepts for us, but this time they presented six. We picked aspects that we liked to develop an idea that resonated with us. They then produced and edited the video, which mostly featured animation.

What is the team composition?

We worked with 5–6 people. I specifically worked with their CEO in the initial process and with their project manager.

How did you come to work with Rip Media Group?

We knew the CEO through our own network; he was one of our program members. We sent them an RFP and had a great conversation about the project requirements. Once we reviewed

How much have you invested in them?

We spent under $15,000.

What is the status of this engagement?

We worked with them from February–May 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re impressed by how effectively they utilized two minutes to share a compelling narrative arc that also promoted our program. The ROI was amazing. We shared the video through our intranet platforms to our members and displayed it at promotional events for the past year, where other marketers praised its quality and asked who produced it.

How did Rip Media Group perform from a project management standpoint?

Responsive and always available, they went above and beyond to provide us with the initial concepts. During the sales process, they took the time to explain the project outline and our role in the engagement.

Although the project took a little longer than we expected, that was due to our own internal delays. Regardless, they met deadlines and adapted well to any project changes. On a personal note, I enjoyed our relationship with them and missed talking to the team once the project ended.

What did you find most impressive about them?

We appreciated their creativity and adaptability. They didn’t get too attached to some of their ideas and easily adjusted their vision to match our organization’s brand. Above all, their project management and communications skills allowed for an enjoyable collaboration.

Are there any areas they could improve?

I don’t have any complaints.

5.0
Overall Score They are great.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were always on time. We were the ones missing deadlines.
  • 5.0 Cost
    Value / within estimates
    Our ROI was tremendous. They delivered a great product within out budget.
  • 5.0 Quality
    Service & deliverables
    We love the quality of their work. Even after 12 months, we plan to continue using the video.
  • 5.0 NPS
    Willing to refer
    I’ve referred them to multiple marketing team members as well as a former colleague.

Video Production for Golfing Simulator

"They delivered everything they had promised. ... I'd definitely recommend them."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Aug. - Sept. 2017
Project summary: 

After visiting the site and taking the necessary footage and photos, Rip Media produced a video that could be used for pitching the product to a prospective client.

The Reviewer
 
1-10 Employees
 
Santa Ana, California
Director of Strategy, Golfing Simulation Company
 
Verified
The Review
Feedback summary: 

Clearly presenting the product and the way it would be used on-site, the video was instrumental in making a successful pitch and signing a contract. Taking charge of the project, Rip Media established a smooth process, while their flexibility and commitment earned them favorable referrals.

BACKGROUND

Introduce your business and what you do there.

I'm the director of strategy at a golfing simulation company. We're creating the next generation golfing experience, so we combine simulators and real-life putting greens to create a seamless game of golf.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Rip Media?

We were looking for a company to create a unique video that we could use to pitch our services to a golf course.

SOLUTION

What was the scope of their involvement?

We discussed the project over the phone and they immediately sent people to the property where we were doing the project. They assessed the space and took the necessary footage and photos. We gave them control over the creative side and they produced 2–3 options for us to choose from, consistently communicating with us via conference calls. Then, they edited the video and delivered the final product. The video presented a clear picture of what we had to offer to a golf course and what exactly we'd implement in their space.

What is the team composition?

We worked directly with two members of their team, but there were also some people behind the scenes.  

How did you come to work with them?

I found them through a Google search. Their CEO got back to me within minutes and our relationship started from there.

How much have you invested with them?

We spent about $30,000.

What is the status of this engagement?

We started working with them in August 2017 and the project was completed in September 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The video provided our client with a clear idea of what we were offering, so we were able to sign the contract.

How did they perform from a project management standpoint?

They established a smooth process, informing us of all the steps they had to take. They were responsive to our feedback and accommodated us when we asked for more time to review the information (at first, they sent us things for review right before our weekly calls, but we requested that they give us a few hours or days).

What did you find most impressive about them?

We appreciated their customer service. They took charge of the project, so we didn't have to worry about anything.

Are there any areas they could improve?

No. They were perfect.

5.0
Overall Score They were amazing.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were great at scheduling weekly phone calls and met our deadlines.
  • 4.0 Cost
    Value / within estimates
    Their cost is a little high, but that's typical for the business they are in.
  • 5.0 Quality
    Service & deliverables
    They delivered everything they had promised.
  • 5.0 NPS
    Willing to refer
    I'd definitely recommend them. They're very easy to work with.

Animated Video for Patient Advocacy Organization

“The volume of site visits has increased dramatically and the video is on the most commonly visited page.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
June - Sept. 2016
Project summary: 

Rip Media Group produced a video for an independent patient advocate in the healthcare sphere. They offered options for storyboards, scripts, graphics, narrators, and a comprehensive 12-week timeline.

The Reviewer
 
1-10 Employees
 
Agoura Hills, California
Lisa Berry Blackstock
Founder, Soul Sherpa ®
 
Verified
The Review
Feedback summary: 

Rip Media Group successfully helped define a web presence and solidified messaging and consumer outreach. They were communicative project managers and provided personalized interaction through weekly Skype meetings.

BACKGROUND

Introduce your business and what you do there.

I’m an independent patient advocate. Through my business, I help people navigate different aspects of healthcare, including insurance benefits, hospitalization, surgery, and related issues. The business of healthcare has changed dramatically since the passage of the Affordable Care Act, and I help people understand the industry.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Rip Media Group?

I fought through medical expenses related to a misdiagnosis, which lead me to pursue this kind of advocacy. Most people don’t understand the work I do or what a private patient advocate is. Some don’t even know we exist. Because people’s internet attention span is short, I wanted to create a video that could introduce potential clients to my work.

SOLUTION

What was the scope of their involvement?

They helped with everything. I explained my goals to them and they gave me two different options to choose from. They provided two storyboards with scripts, graphics, and a choice of narrator. I made some choices and then gave them input during weekly meetings. I discussed content and imagery with the creative project manager and we came up with a comprehensive 12-week timeline.

What is the team composition?

I was in direct contact with two members of their team, but there were others behind the scenes.

How did you come to work with Rip Media Group?

I went to college with their creative director. She reached out to alumni who were business owners in the Los Angeles area to see if there was anything Rip Media Group could do to help. That’s how the collaboration started.

How much have you invested with them?

I spent $8,000 on the project.

What is the status of this engagement?

We worked together from June to September 2016.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The volume of site visits has increased dramatically and the video is on the most commonly visited page. I’ve accomplished my goal to get the message across to viewers: medical costs are negotiable. I’m also able to advertise an app to users. They were a great investment.

How did Rip Media Group perform from a project management standpoint?

They were excellent project managers. My two main contacts were easy to reach and we communicated regularly. We had weekly meetings to track the project and we all stayed within the same timeframe, with the same expectations.

What did you find most impressive about them?

In a big place like Los Angeles, it’s virtually impossible to meet and build an ongoing relationship. They closed that gap with our weekly Skype meetings, so I could actually see the people I worked with. They personalized our interaction in a city that can be so impersonal.

Are there any areas they could improve?

I don’t have any complaints. The project went very smoothly.

5.0
Overall Score We got to know each other well. They kept the project on track and understood exactly what I wanted.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Everything was on time, and they always updated me in our weekly meetings if there were any delays. I was never in the dark.
  • 5.0 Cost
    Value / within estimates
    They stated every cost upfront and there were no surprises. They helped me accomplish my goals and were a good investment.
  • 5.0 Quality
    Service & deliverables
    The quality was very professional and I get a lot of positive comments on their work.
  • 5.0 NPS
    Willing to refer
    They are professional and reliable.

Video Production for SaaS Customer Service Company

“We weren’t their only client, but it seemed like we were.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Dec 2017 - Feb. 2018
Project summary: 

Rip Media Group produced a promotional video that merged animation with product screenshots and images. The team collaborated on storyboarding and scripting. 

The Reviewer
 
1-10 Employees
 
Los Angeles, California
Chris Hovanessian
CEO, Whistle Messaging, Inc.
 
Verified
The Review
Feedback summary: 

Lauded by internal stakeholders, the video comprehensibly explained the advertised platform. As a result, the better addressed targeted markets and eliminated extraneous email exchange. Rip Media Group’s professionalism and transparency fostered a productive collaboration.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder and CEO of Whistle Messaging. We’re a SaaS customer service platform that enables hotels to engage with their guests in real time via SMS and mobile messaging apps.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Rip Media Group?

We’ve always had a disconnect with potential customers because we couldn’t convey what we did. We wanted a promotional video that comprehensibly explained our organization’s product and mission.

SOLUTION

What was the scope of their involvement?

They produced a promotional video for us that concisely conveyed our company’s product and mission. They provided us with a questionnaire to better understand our needs and how we wanted to shape the script. From there, they developed storyboards and script over multiple sessions before creating mockups. The video itself merged animation with screenshots from our messaging platform.

How did you come to work with Rip Media Group?

We considered numerous vendors, however, many exceeded our budget range. A friend referred us to Rip Media Group. We found that they were a perfect balance between quality and price.

How much have you invested with them?

We prefer not to reveal the project costs.

What is the status of this engagement?

The project lasted between December 2017–February 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The video received praise from our internal stakeholders and immediate network. Rip Market visually conveyed the pain points that we solved and captured our core values. As a result, the video has been a useful tool for our sales team to explain our platform to our target market. It has eliminated extraneous exchanges with potential clients.

How did Rip Media perform from a project management standpoint?

We valued their organization and willingness to collaborate. Regular conference calls facilitated real-time feedback between both teams. We could comment directly on the mockups as a living document. Professional collaborators, they consistently shared updates to maintain transparency.

What did you find most impressive about them?

Beyond their professionalism and high-quality work, we appreciated their customer-centric approach to providing care. We weren’t their only client, but it seemed like we were.

Are there any areas they could improve?

Nothing comes to mind.

5.0
Overall Score We have nothing but positive things to say about them.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They scheduled the entire process before the project and respected deadlines.
  • 5.0 Cost
    Value / within estimates
    They are immensely cost-effective for the caliber of their work.
  • 5.0 Quality
    Service & deliverables
    They surpassed our expectations, providing fantastic work.
  • 5.0 NPS
    Willing to refer
    We’ve already introduced them to a few people.

Video Production for Mentorship Program

“We all felt like a family by the end.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Sept. 2014 - Oct. 2014
Project summary: 

Rip Media Group conceptualized, scripted, and produced a promotional video. They merged live-action testimonials with animation in post-production.

The Reviewer
 
1-10 Employees
 
Los Angeles, California
Jill Bauman
President & CEO, Imagine LA
 
Verified
The Review
Feedback summary: 

The video was well-received both internally and externally. Rip Media Group’s organization and collaborative efforts fostered an efficient work environment. They delivered the project on-time and within budget.

BACKGROUND

Introduce your business and what you do there.

I am the founder and president of Imagine LA. We empower families as they exit homelessness by providing a mentorship program as well as social and financial wellness services.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Rip Media Group?

We needed a promotional video that was consistent with our values without being dated. To achieve this, we wanted an innovative way to covey our mission using innovative storytelling.

SOLUTION

What was the scope of their involvement?

They conceptualized a storyboard for our promotional video that combined both storytelling and animation to engage the viewer. They also provided production resources to film and edit the video. Testimonials from our families merged with animation to reflect our organization’s human component.

What is the team composition?

Three people conceptualized and storyboarded the video. On shooting day, there was a production team of 10 people, including a makeup artist, sound technicians, and cameramen.

How did you come to work with Rip Media Group?

We researched and interviewed a few companies before hiring them. Unlike other companies, Rip Media Group understood what we were trying to do right away.

How much have you invested with them?

We’ve spent $10,000.

What is the status of this engagement?

Our project lasted from September–October 2014.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It was an incredibly well-organized and efficient effort; the whole project was on time and within budget. They were prepared to shoot the whole video in under six hours, and they ensured that our families felt comfortable being on camera. We all felt like a family by the end, which reflected our organization’s values.

In terms of the editing process, Rip Media Group strove to listen to our opinions and incorporate our ideas. As a result, the video was collaborative. They never dismissed our ideas nor strong-armed us into something we didn’t want.

How did Rip Media Group perform from a project management standpoint?

As we’ve mentioned, the project was on time and within budget. They collaborated closely with us throughout the entire process and accommodated our ideas. It was a good process.

What did you find most impressive about them?

We appreciated that they took the time to understand us, which allowed them to be innovative but consistent with our organization’s tone. They were good, active listeners, which fostered a collaborative environment. The quality of the work was absolutely first rate.

Are there any areas they could improve?

None that I can think of. I would use them again.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    We’ve referred them to more people than anyone we know.

Video Production for Wireless Company

“They're very talented—the final products they delivered were spot on.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Apr. - Oct. 2017
Project summary: 

Rip Media created an animated product explainer video and a live-action video, using stock and custom shot content. They also provided storyboarding and creative input from start to finish.

The Reviewer
 
201-500 Employees
 
Irvine, California
Senior Directo Marketing, Telecommunications Company
 
Verified
The Review
Feedback summary: 

Rip Media's final edited videos are invaluable marketing tools at trade shows and events. Their talented team intuitively delivered products that exceeded expectations. Accommodating, organized, and receptive to client needs, working with them was seamless.

OPPORTUNITY / CHALLENGE

Introduce your business and what you do there.

I'm the senior director of marketing for a communications equipment company.

SOLUTION

What challenge were you trying to address with Rip Media Group?

We wanted to create two videos: an explainer and live-action video.

RESULTS & FEEDBACK

What was the scope of their involvement?

Rip Media created an animated product explainer video as well as a live-action video, using a combination of stock and custom shot content. They helped with storyboarding and scripting for both pieces and included text callouts as needed. 

What is the team composition?

I worked with three to five people in total, including a project manager, a production manager, and a creative director.

How did you come to work with Rip Media Group?

We'd worked with them in the past, so they were on a list of companies that we approved of and I decided to work with them again. During initial conversations with their team for this project, it was clear that they understood what we needed and could deliver it in a short timeframe.

What is the status of this engagement?

We started working on the first video in April 2017 and the second took place from September to October of that year.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Any delays were usually on our end.
  • 4.0 Cost
    Value / within estimates
    Most high-quality video services aren't cheap, but Rip Media's work is worth the investment.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer