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We make videos that make your competition jealous

5.0
23 reviews

Animation and Commercial Production are our passion: we truly love working people, discovering what makes them special and creating unique stories their audience will stop and watch.

We are award-winning storytellers that produce videos that get customers the results they want.  Our team is made from the Producer’s Guild of America, Writers Guild, & Screen Actors Guild, animators and artists from Hollywood.  Our Greenlight Production Process™ walks customers like Cisco, Ben and Jerry's, Comcast and start-ups alike from concept to delivery. 

From this process, we create award-winning 3D motion graphics, 2D animation, whiteboard animation, character animation, and live action video - and sometimes a hybrid all these types.  Every project is unique and designed to grow your business.

READ MORE...
 
$1,000+
 
$100 - $149 / hr
 
2 - 9
 Founded
2007
Show all +
Los Angeles, CA
headquarters
  • 7190 W Sunset Boulevard, Suite 1195
    Los Angeles, CA 90046
    United States
    888.899.8910

Portfolio

Key clients: 

Accenture, Ben & Jerry's, Black & Decker, Cisco, Comcast, Harvard University, Kaiser Permanente, Amgen, Novartis, LexisNexis, just to name a few

It Starts with a Call

At Rip Media Group, we let our customers know that our goal is greater than simply to make "a video". We strive to make a great video, one with a memorable story that makes a major impact on your intended audience. A great video, however, requires a great team. With a mix of live action and 3D animation, we give you a peek behind the curtain, where our talented creatives work hard to craft an incredible story just for you.

iTrade Brand Video: 3D World Whiteboard Animation

 

iTrade Network (itradenetwork.com) is forging a new way in perishable supply chain management, focusing on improving order accuracy, traceability and eliminating food waste for suppliers. For consumers, this means food items delivered to grocery stores, bars, restaurants, and even sporting venues are secure and safe all while managing cost-effective prices.

iTrade Network came to Rip Media Group with a base

…
concept but was looking for a show-stopping piece to be used for sales and marketing purposes. After recording a voiceover track with the legendary talents of James Earl Jones, Rip Media went hard to work on scripting and designing a 3D world wholly unique to anything the customer had previously. Following a steadfast three-month development process, Rip Media Group was able to exceed client expectations with a two-minute video that is sure to impress at any meeting.

Production Company: Rip Media Group

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LexisNexis “The Game Has Changed”

LexisNexis commissioned Rip Media Group to produce a 3D animated video to help launch their "Identity Led Policing" data system a solution aimed at police departments to revolutionize catching criminals by providing agencies with the complete picture needed to successfully identify and prosecute offenders.

This video was premiered at the Lexis Nexis' 2014 exhibition at the International Association of Chief's of Police

…
(IACP) Conference, where Rip Media Group also created custom booth art and t-shirts for the client to help market their incredible product.
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Intro to Energy Upgrade California

Energy Upgrade California tasked Rip Media Group to come up with a new twist on the typical, boring training videos and to make a promo video to recruit contractors into the training program. We used a Mission Impossible theme to make this training series fun and interesting.

ImPatient Science

This is a short opening video is designed to be shareable guide pointing to this non-profit's web series, "Impatient Science". You can see the full series on this playlist: Dr. Susan Love Research Foundation

Challenger Sports

This video is a Whiteboard Animation with Personalization for Challenger Sports. We had so much fun with the style of the video and we think that the results speak for itself!

Reviews

5.0
23 reviews
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Sales Explainer Video for Printing Membership Company

"I was most impressed with the client management aspect of the process."

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5.0

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
4.5
The Project
 
$10,000 to $49,999
 
Feb. - June 2020
Project summary: 

Rip Media Group created a 90-second sales explainer video. They worked on copy and storyboarding.

The Reviewer
 
1-10 Employees
 
Philadelphia, Pennsylvania
Wendy Romig
VP of Sales and Marketing, Graphic Arts Alliance
 
Verified
The Review
Feedback summary: 

Rip Media Group's video was well-received and will be used for additional marketing efforts both internally and externally. They managed their workflow effectively through Google Drive. Their onboarding process was strong and they were really on top of things. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We are a membership group in the commercial printing industry focused on connecting members with an additional tier savings when purchasing production supplies and services. My role as VP of Sales and Marketing is to increase both membership in the group and participation in our programs by existing members.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Rip Media Group?

We hired Rip Media to create a 90 second sales video explaining the benefits of our group and addressing common objections we encounter when speaking to companies about membership.

What were your goals for this project?

To have a focused messaging tool that breaks free from the typical sales call and offers specific points about the group. The video is meant to generate inquiries about membership.

SOLUTION

How did you select this vendor?

I researched a number of video production companies online and spoke with a few about our project. I discovered Rip Media on a website listing and ranking a number of services. When I reached out to them, Maury Rogow contacted me very quickly and set up a call to discuss the project. Maury was very engaged and asked a lot of questions to better understand our business model and unique selling propositions. I could tell he was invested in making a video that was fit for our needs and not just putting together a cookie cutter corporate style video.

Describe the video(s) and the process in detail.

We worked with Dallas, who proved to be an excellent account manager. He managed our expectations up front on the steps, timelines and deliverables. He was also great at keeping up with weekly meetings during the peak points of the project. We started with the concepting stage which involved reviewing a few concepts from the creative team. We then reworked one of the concepts and move onto copy and story boarding. The graphic element of this was the most challenging for me as I was struggling to get visuals in my head about our business. After a few revisions, we reached a comfortable graphic representation and moved onto video production and completion.

What was your vendors' project management or feedback process?

We had some tech glitches on our end with being able to see their PM system, so Dallas kept us in the loop using email, google drive and weekly meetings which worked fine for us.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We recently sent this video out to our board and received very positive feedback. We also included it in an email marketing campaign and plan on using it for additional marketing efforts both externally and internally.

How effective was the workflow between your team and theirs?

The workflow was fine as it was managed through Google drive.

What did you find most impressive about this company?

I was most impressed with the client management aspect of the process. Dallas was very engaged in our project and I always felt like he was completely on top of things. They also have a really strong on-boarding process as well as a project wrap-up which made me feel heard and appreciated as a client.

Are there any areas for improvement?

We were really happy with the process overall. My only suggestion is that I would have like to have met with the creative team at least once in the process to bat around concepts for an hour. I come from an agency background so having face-time with the creative team is important to me.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer

Video Creation for Medical Nonprofit Organization

"Rip Media Group’s willingness to be accommodating made them stand out."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Sep. - Nov. 2019
Project summary: 

Rip Media Group created an educational video that explained gene therapy as well as the foundations’ efforts to treat a rare disease. The team did the scripting, storyboarding, animations, and final production.

The Reviewer
 
1-10 Employees
 
Beverly Hills, California
Rachel L.
Operations Manager, Neuromuscular Disease Foundation (NDF)
 
Verified
The Review
Feedback summary: 

Rip Media Group delivered a strong explainer video that was shown at a gala and achieved high viewership on YouTube. A flexible and communicative partner, they were always willing to do whatever was necessary to achieve customer satisfaction, which is what set them apart from other vendors.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the operations manager of the Neuromuscular Disease Foundation (NDF).

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Rip Media Group?

We needed to create an educational video explaining what gene therapy is to show our stakeholders at our gala. We also wanted to explain how we were trying to raise money to come up with a cure for GNE myopathy, a rare disease that gene therapy can cure. 

We needed a product that had a message that could speak to different people — donors, patients, and scientists  — all in the same video.

SOLUTION

What was the scope of their involvement?

The project started with a call with Maury (CEO & Creative Director) to explain what we needed and what the story of gene therapy was. Rip Media Group then had another call with our team to talk about where we were and what challenges we were facing as a foundation, as well as the messages that we needed to get across to our audiences.

Maury, Barry (Sr. Creative Producer & Director), and their team came up with the script and presented it. They then worked closely with our CEO to write up a script that our CEO was satisfied with.

After getting our input on how we wanted the video to look and feel, Barry created the storyboard and we provided some revisions. The next step was the animations and the voiceovers, which they did. 

What is the team composition?

We initially worked with 3–4 teammates, but Barry became our main point of contact thereafter.

How did you come to work with Rip Media Group?

I found them after conducting a lot of research. I wasn’t looking for the cheapest company; I was looking for the best company that we could afford. Maury was flexible and willing to work with the budget we had, which was a huge factor for us since we’re a nonprofit.

Additionally, Barry knew the nonprofit industry and understood what we were trying to accomplish. I also liked the samples hew showed us as well as his accommodating nature.

How much have you invested with them?

We spent between $15,000–$20,000.

What is the status of this engagement?

We worked with Rip Media Group from September–November 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They provided us with a great video that gives a good explanation of our road to gene therapy and all of the steps that are required along the way. We showed the video at our gala, and it also lives on our homepage.

People who have seen it feel that it’s very easy to follow. They also say that the message is very clear. We’ve had 369 views so far on YouTube, making it our highest-performing video.

How did Rip Media Group perform from a project management standpoint?

Scheduling was a problem, but not because of Rip Media Group. We only have three paid staff members so everyone wears many hats. Maury and his team were always very amenable and flexible to try and meet us when it worked best for our CEO. Additionally, Barry was very easy to work. 

We had a lot of good communication whether it was via phone, Zoom, or email. The team used a project management tool called Podio, where they put in all of the information. We were able to check the portal daily, but I didn’t need to do that because Barry was always on top of it. He always let me know what was going on when I asked.

What did you find most impressive about them?

Having spoken to and researched so many companies, Rip Media Group’s willingness to be accommodating made them stand out among all the other vendors I spoke to in the US. Our foundation and what we’re doing resonated with their team and we could see that they really wanted to work with us.

It didn’t feel like we were just money coming in. It felt like Rip Media Group was invested in what we were trying to do as an organization.

Are there any areas they could improve?

Nobody’s perfect, but nothing stands as being so egregious.

5.0
Overall Score They completed a big project on a tight timeline and delivered an amazing project.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They hit every benchmark.
  • 5.0 Cost
    Value / within estimates
    Given the size of the project and what we asked of them, Rip Media Group exceeded expectations.
  • 5.0 Quality
    Service & deliverables
    It was a big undertaking and they delivered.
  • 5.0 NPS
    Willing to refer
    I’ve already recommended them.

UI Explainer Video for Financial Co

"They're always helpful by giving us great suggestions before production even begins."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Nov. 2019 - Jan. 2020
Project summary: 

Rip Media Group produced a video. Using a provided script and screen capture, they used Podio to outline the framework. They followed brand guidelines while effectively explaining and highlighting UI features.

The Reviewer
 
201-500 Employees
 
Philadelphia, Pennsylvania
Art Director, Source to Pay Company
 
Verified
The Review
Feedback summary: 

Although the video hasn’t been launched yet, internal feedback has been positive. Rip Media Group followed the outline perfectly, resulting in a flawless end product. Their team upholds high standard of communication and project management.  

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm a Graphic Designer for a 500 employee financial process automation business. My role is to enforce and maintain our corporate identity.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Rip Media Group?

We have had several projects in the past with Rip Media, and felt compelled to return to them for a 60-90 second motion graphics video that was to highlight our new and improved UI. Due to our previous experience we were comfortable with them and knew exactly what we would get out of the project.

What were your goals for this project?

The ultimate goal was to blend our screen captures and screen recordings that feature our new UI in a motion graphics environment while pointing out the capabilities and features. We intend to use this video in multiple channels (web, social, tradeshow, etc.).

SOLUTION

How did you select this vendor?

We considered one other vendor that we've traditionally used on projects of a different nature in the past. Price and timeline were factors in the selection process. The Product Marketing Manager was involved in the selection process. Rip Media was chosen due to an existing relationship.

Describe the video(s) and the process in detail.

We provided a script and screen/video captures to Rip Media along with a rough idea of what we were looking to accomplish. From there we used their tool of choice, Podio, to outline the project's framework. This kept us all on track and managed expectations and subtasks. They worked from our brand guidelines to match our corporate identity. I helped to art direct and keep our brand integrity high. Rip Media is great at visualizing your story and understanding your audience. They're always helpful by giving us great suggestions before production even begins.

What was your vendors' project management or feedback process?

We worked with 3-4 people in total on the project, though we primarily worked with Andy who always does a phenomenal job producing and directing the video. There were several rounds of feedback involving the animator, VO, and project manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Internal reception has been wonderful, we haven't launched it just yet to the outside world.

How effective was the workflow between your team and theirs?

Everything was exactly as outlined, if anyone held anyone up it was on our side, not theirs!

What did you find most impressive about this company?

Communication and project management stands high on the list.

Are there any areas for improvement?

Nothing that I can think of!

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Explainer Video Production for Mobile Advertising Company

"They were overall outstanding to work with."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Aug. - Oct. 2019
Project summary: 

Rip Media Group produced an explainer video for a mobile advertising company. The team was responsible for scripting, design, animation, VO, and editing the video.

The Reviewer
 
201-500 Employees
 
New York, New York
Jonathan Harrop
Senior Director of Global Marketing & Communications, AdColony
 
Verified
The Review
Feedback summary: 

The video has received universally positive feedback, pleasing the internal sales team. Rip Media Group is adaptable and professional, establishing a seamless workflow to ensure effective communication. The team goes above and beyond to provide a high level of support.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

AdColony provides in-app video and display inventory to advertisers who want to reach consumers on mobile devices. I am the Senior Director of Global Marketing & Communications.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Rip Media Group?

Explainer video to show ad agencies.

What were your goals for this project?

Something straightforward and simple for our brand and agency clients to be explained to what AdColony does.

SOLUTION

How did you select this vendor?

Rip Media was recommended by our GM of NA Brand and based on our knowledge of explainer videos, their portfolio was strong enough for this to be a no brainer.

Describe the video(s) and the process in detail.

We were looking for a 1-2 minute explainer video showing what AdColony does. The Rip Media team clearly defined the scripting, design, animation, VO, and editing process and timeline. Keyframes were shown, many voice actor options, and Rip media was always receptive to feedback. The project did go over due to timliness issues on OUR end, but Rip was always flexible and a joy to work with.

What was your vendors' project management or feedback process?

Podio for planning and live video commenting via a second tool that allowed "on the frame" comments that was very helpful.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our sales team loves it. Everyone we've shown it to thinks it's amazing.

How effective was the workflow between your team and theirs?

Smooth as could be.

What did you find most impressive about this company?

Professionalism and flexibility. Everything was above-board, there was no fudging dates or contracts, no "gotcha" moments I've experienced with other creative-type contractors. They were overall outstanding to work with.

Are there any areas for improvement?

Nope.

5.0
Overall Score Everything is 5 stars!
  • 5.0 Scheduling
    ON TIME / DEADLINES
    No issues.
  • 5.0 Cost
    Value / within estimates
    Exactly what I would expect it to be and fair for the effort required.
  • 5.0 Quality
    Service & deliverables
    Outstanding to work with, will continue to work with!
  • 5.0 NPS
    Willing to refer
    Have already done so!

Medical Explanation Video Production for Federal Agency

"Their creative thinking and quality work stand out."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. 2017 - Feb. 2018
Project summary: 

Rip Media Group created a series of technical explanation videos for a broad audience without industry-specific expertise.

The Reviewer
 
1-10 Employees
 
Torrance, California
Partner, Video Production Company
 
Verified
The Review
Feedback summary: 

They delivered the videos on time and within budget, generating positive feedback from the end client. Rip Media Group is an efficient and thoughtful team that delivers an unimpeachable product.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am a partner in a video production company that occasionally does federal government video production contracts.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Rip Media Group?

We partnered with them for a series of animated technical videos for a cabinet-level federal government agency.

What were your goals for this project?

We wanted to deliver the requisite number of videos to the agency, on time and on budget, and exceed their expectations in quality.

SOLUTION

How did you select this vendor?

I've known the CEO of Rip Media Group and we had always wanted to work together on a project, so when this opportunity arose, they were our first choice.

Describe the video(s) and the process in detail.

They created a series of videos that covered mental health care and required a lot of technical explanation of potential treatments to a wide, non-medical consumer audience.

What was your vendors' project management or feedback process?

We worked very closely through all phases of the production process. Rip Media Group was very professional and transparent. We handled all feedback and management using technology to connect the two production companies, some freelancers, and the client in various locations.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We delivered on time and within budget and we received a favorable rating from the client on our contract review.

How effective was the workflow between your team and theirs?

Extremely effective. There were no issues.

What did you find most impressive about this company?

Their creative thinking and quality work stand out.

Are there any areas for improvement?

No, I can’t think of anything.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Interactive Interface & Videos for Ergonomics Stations

"Rip Media Group exceeded our expectations by taking our idea to the next level."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Sept. 2018 - Jan. 2019
Project summary: 

Rip Media Group created an interactive screen-based interface containing an animated video about ergonomics. Beyond animation, services included voiceovers and storyboarding.

The Reviewer
 
10,001+ Employees
 
Sunnyvale, California
Lead Change Agent, Data Management Company
 
Verified
The Review
Feedback summary: 

Internal employees and management are grateful for the solution and impressed with its delivery. A creative, client-oriented team, Rip Media Group immediately replied to stakeholder feedback or requests for collaboration. Their transparent communication regarding the project cost was a strength.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the lead ergonomist and change agent for a data management company. We have about 17,000 employees globally with close to 10,000 in the Americas.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Rip Media Group?

We were trying to educate our employees about ergonomics and provide world-class, cutting-edge solutions to reduce injury risk and increase productivity. 

SOLUTION

What was the scope of their involvement?

They supported the creation of an interactive ergonomics educational wellness and exercise station for us to put in each break room at our sites. Their work included creating a screen interface and animated videos, which included storyboarding and voiceover services. They also produced our main global reach video which offers an overall perspective on our ergonomics approach.

In the beginning, our in-house team had multiple brainstorming sessions with their team. After we narrowed our ideas down, they scaled their team down to two members: Barry (Swiss Army Knife, Rip Media Group) and Dallas (Production Manager, Rip Media Group). Then, we began working on the solution interface. 

The stations consisted of 46-inch interactive screens and a stretching post that I designed. When touched, the interface opens into a beautiful “city of the future.” Various signs on the screen navigate users to different 30-second video offerings about how to manage computer-related pain. The animation storyboard focuses on school children on a field trip the Smithsonian in 2021. They observe an Office Turtle exhibit including a computer user sitting with a rounded spine. The central message is: when office workers round their spine, it causes a tremendous amount of pain, and the solution to the problem is stretching at our healthy worker’s station. 

What is the team composition?

Barry was the project manager, coordinating all the team members, including the art director, the videographer, and the animator. Dallas also helped with project management at times. 

How did you come to work with Rip Media Group?

There was a lot of research involved. We have an extensive request for proposal process where we have to get multiple bids and talk to many people before onboarding a team. We considered teams based on their creativity, animation, and ability to tell stories. Rip Media Group offered that.

I worked with Maury (CEO, Rip Media Group) for around six months before we even signed the contract. Rip Media Group had in-depth conversations with us before we even signed the contract. We went back and forth talking about various opportunities as well as our budget and goals. Even though they were aware of the high-end of our budget, they told us it would cost less than that to deliver everything we needed. Other companies I researched said the services would cost the most we were willing to pay, which I didn’t appreciate.

How much have you invested in them?

We invested between $10,000–$25,000 for the team.

What is the status of this engagement?

We worked with them on this project from September 2018–January 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Asking them to help us trigger a cultural change was a big request. Many employees weren’t initiated into any type of exercise regime, so inspiring them to start stretching was a big deal. While we don’t expect people to change their lifestyle overnight, we have been pleased to receive positive feedback from our employees. They said they love the video and want to use it more often.

Rip Media Group exceeded our expectations by taking our idea to the next level. Our team never could have imagined how great the solution would be, and our internal management is grateful for their services. Also, this project was an educational experience for me regarding the hardware and software they used.

How did Rip Media Group perform from a project management standpoint?

Rip Media Group is a world class team. They instantly reply to stakeholders, and their accessibility distinguishes them from other service providers. I would call Barry at all times any day of the week, and he would always pick up and have a great conversation with me. They pay attention to detail, and they’re willing to go above and beyond the original scope. It was a joy to collaborate with them.

What did you find most impressive about them?

Their creativity is off the charts, and they told our story in an interesting way. Rip Media provided more than we asked for, even working without pay at times. They spent a tremendous amount of time and energy on our project.

Are there any areas they could improve?

I could not be happier with the whole process. Whenever I had feedback, I brought those things to their attention, and they immediately made a change to align with my mindset.

Do you have any advice for potential customers?

Future clients will enjoy working with them as they are really fantastic. Clients should detail their end goal so that the desired outcome is clear. Also, potential customers should be compassionate and not abuse Rip Media Group’s graciousness. They spend a lot of energy on their projects, and they will bend over backward to make clients happy. 

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Video Production Services for Kaiser Permanente

"They made our ideas better, which resulted in a stronger end product."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
May - Aug. 2012
Project summary: 

Rip Media Group created a video to relay a company's new values. The process involved creating storyboards, wireframes, and alternate versions of the content.

The Reviewer
 
10,000+ Employees
 
Los Angeles, California
Sajid Sindha
Former VP & Assistant Medical Group Administrator, Kaiser Permanente
 
Verified
The Review
Feedback summary: 

The video received glowing reviews from a majority of its viewers. The team was organized, responsive, and managed the project efficiently. Thorough and effective planning sets them apart from other agencies.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m currently a VP at Emanate Health. This review is from when I worked as the director in strategy at Kaiser Permanente, a Los Angeles medical center.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Rip Media Group?

We devised a new strategic plan for 3,000 employees and wanted an engaging way to share our vision with the entire workforce. The goal was to create a media message that was simple to understand. We hired Rip Media Group to create an engaging video for these purposes.

SOLUTION

What was the scope of their involvement?

We asked Maury (CEO & Creative Director, Rip Media Group) and his team to develop a piece of engaging media that was no more than two minutes and 30 seconds long. It needed to be mobile-friendly and appeal to different groups in our workforce. First, they helped us visualize the key elements we wanted to include in the video. Then, they created a storyboard and a wireframe. From there, the team created the video content with a voice actor and edited it. We ended up creating several different iterations of the video.

What is the team composition?

Maury was our main point of contact.

How did you come to work with Rip Media Group?

We saw one of their creations online and reached out. We chose Rip Media Group because Maury knew proper healthcare jargon, worked locally, and displayed the expertise necessary to complete the project. We also liked that he came in person to meet with us beforehand.

How much have you invested with them?

We invested $25,000. This included story-boarding, editing the live product, and other collateral pieces.

What is the status of this engagement?

The engagement lasted from May–August 2012.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Most of our executive staff and the rest of our team rated the video a four or five (on a five-point scale). They felt it conveyed the message and was engaging.  

How did Rip Media Group perform from a project management standpoint?

Maury and his team were organized and very responsive. They used an online project management tool that enabled us to pause the video and add comments directly. His whole team was able to see that feedback and I found it very efficient.

What did you find most impressive about them?

Maury and his team are great collaborators. They made our ideas better, which resulted in a stronger end product. Additionally, we liked that Maury is easy to work with and had a flexible style. 

Are there any areas they could improve?

I thought that the final iterations of our video could’ve been produced a bit quicker. Other than that, the team was very good at accommodating our goals.

Do you have any advice for potential customers?

I would admonish potential customers to spend extra time on storyboarding and planning. That way, there will be fewer surprises while executing the project.

5.0
Overall Score The team was exceptional.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    They were much lower in cost than some of the other vendor proposals we've received.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Animated Promotional Video for Engineering Company

"...their solutions were quick, decisive, and well executed."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2018 - Apr. 2019
Project summary: 

Rip Media created two explainer videos, one live-draw with audio and one fully animated. 

The Reviewer
 
1-10 Employees
 
Golden, Colorado
Sharon Rowe
Communications Director, Action Engineering
 
Verified
The Review
Feedback summary: 

Through attentive and assiduous communication, Rip Media created an articulate, compelling message that has already resulted in new client acquisition. The small but efficient team welcomed feedback and responded quickly with experienced, professional solutions. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the communications director for Action Engineering, a woman-owned engineering consulting firm that works with organizations of all sizes to achieve their Model-Based Definition/Enterprise (MBD/MBE) design and manufacturing goals.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Rip Media Group?

We hired them to develop a short informational video. Many design and manufacturing firms still use inefficient paper drawings throughout their supply chain. We wanted to explain why adopting and implementing MBD/MBE with Action Engineering could benefit their company. 

What were your goals for this project?

Our goal was to articulate how investment in MBD/MBE can improve manufacturing quality, increase profitability, and retain employee satisfaction for a company.

SOLUTION

How did you select this vendor?

In 2016, we came across an animated or whiteboard video Rip Media had produced that piqued our interest. Though the timing was not conducive to our budget cycle then, an opportunity presented itself in 2017 for us to move forward. Video was a fairly non-traditional messaging vehicle for us, so we considered a variety of vendors and DIY tools. After subscribing to marketing updates from Rip Media, among other companies, we chose them based on their own brand messaging and output quality.

Describe the project in detail.

We held several initial phone calls with them, during which we defined our company’s marketing objectives and client industry segments (with one client in particular as the focus for phase 1 of the animated video project), as well as the scope of MBD/MBE in any manufacturing process. We also explained the industry challenges associated with adopting MBD/MBE in the workplace and the best way to convey the benefits. Rip Media came back to us with sketched storyboards that we had a chance to review and comment on for industry-specific adjustments crucial to us and our prospective audience. The artist refined and presented updates to the storyboard and introduced light animation to give us a visual of the video’s flow.

Due to time constraints in phase 1, we decided to proceed with a live-draw, which worked perfectly for us, and we used our audio recording capabilities to record our CEO telling the story. We quickly set to work on phase 2, a full animated video that contains a broader call-to-action and is now a permanent part of our marketing tool kit.

What was the team composition?

We worked directly with the CEO/creative director and an artist.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The phase 1 product, which completely met our expectations, was directly deliverable to an interested client to help them with internal explanations of MBD/MBE. While we have not been privy to their internal conversations, their engagement with our firm on MBD/MBE consulting has continued to move forward.

Phase 2 was completed within the last three weeks, and we are preparing to launch this promotional video on our website and platform after the Memorial Day holiday.

How was project management arranged and how effective was it?

The workflow was very effective. The 1-2 weekly live shared-screen meetings were engaging and productive; we often received a link in advance of the meeting that allowed us to view their progress. Communication was good through phase 1 and exceptional in phase 2, as we had already established a good frame of reference and objectives. Both the CEO and the artist actively listened to our comments, and their professional recommendations and suggestions were helpful in guiding us toward alternative options when necessary.

What did you find most impressive about this company?

Not only were they willing to listen to and digest any questions or concerns we had throughout the process, but their solutions were quick, decisive, and well executed.

Are there any areas for improvement?

From the very beginning of both phases, we prioritized discussing everyone’s ability and availability to meet deadlines and deliverables. By doing this, we were able to balance a variety of schedules.

5.0
Overall Score We were very pleased with the process and the final deliverables of our live draw and animated promotional videos.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We established required timelines and compared schedules early on in the projects.
  • 5.0 Cost
    Value / within estimates
    Both of our projects came in on budget. We could not ask for more.
  • 5.0 Quality
    Service & deliverables
    The final videos were sharp, crisp, and surprising, all of which set the right tone for our company.
  • 5.0 NPS
    Willing to refer
    We would recommend Rip Media to any colleague who was in the market for a whiteboard or animated promotional video.

Video Production for Scoliosis Research Foundation

"Rip Media Group made a difficult topic relatable and accessible to young patients."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Jan. - Apr. 2014
Project summary: 

Rip Media Group created a child-friendly animated video to explain early scoliosis—both the diagnosis and treatment—to young patients and their families. They oversaw end-to-end production.

The Reviewer
 
1-10 Employees
 
Milwaukee, Wisconsin
Anna McClung
Administrative Database Coordinator, Growing Spine Foundation
 
Verified
The Review
Feedback summary: 

The video debuted on three websites to overwhelming praise from its target audience. Rip Media Group led an organized and productive workflow thanks to their timely delivery, smooth communication, and weekly calls. Their ability to fully understand the project led to a high-quality end product.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am an administrative database coordinator for the Growing Spine Foundation. We’re a nonprofit group of physicians dedicated to improving care for patients with early onset scoliosis. We lead research and provide educational materials for families and healthcare providers. 

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Rip Media Group?

We engaged Rip Media Group to create an animated video to explain a scoliosis diagnosis and treatments to young patients and their families.

What were your goals for this project?

We wanted family-friendly content that provides clear yet age-appropriate information to our patients, whose ages range from 6 months to 8 years old.

SOLUTION

How did you select this vendor?

After searching online, I found a video created by Maury (CEO & Creative Director, Rip Media Group) and his team for young patients receiving open heart surgery. The video matched our vision and needs precisely.

Describe the video(s) and the process in detail.

The process was highly detailed and professional from start to finish. Rip Media Group created an outline of each stage and stuck to it exactly as described. We selected the style of the content and the voice of the main character; Rip Media Group took care of the rest.

What was your vendors' project management or feedback process?

We had weekly conference calls and regular email contact, which we found extremely effective. 

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The video is hosted on our website as well as the Scoliosis Research Society and Pediatric Orthopedic Society of North America websites. We’ve received positive feedback from patients and families about how helpful the video is for patient education. 

How effective was the workflow between your team and theirs?

The project ran smoothly from start to finish. We have no complaints.

What did you find most impressive about this company?

The finished products blew us away. Rip Media Group made a difficult topic relatable and accessible to young patients.

Are there any areas for improvement?

No, we’re thrilled with their work.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Rip Media Group made it easy to communicate and set up meetings.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Video Production for a Food and Beverage Company

“Even though they’re not an expert in our field, they knew exactly what messaging would best engage our end consumers.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Oct. 2018 - Jan. 2019
Project summary: 

Rip Media Group created a two-minute marketing video for a perishable food supplier. Using existing voiceovers and stock live footage, they incorporated animation to explain the brand and its supply chain.

The Reviewer
 
51-200 Employees
 
Dublin, California
Director, Food and Beverage Company
 
Verified
The Review
Feedback summary: 

The video met all key success markers, and Rip Media Group delivered everything within set timelines. They managed the project professionally and were consistently friendly and attentive to the brand vision and messaging.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We are a leader in perishables supply chain management. We provide an end-to-end supply chain solution suite that tackles the complexities that occur at all waypoints of the perishables supply chain, from procurement and quality to traceability and spend management. I am the program manager for our digital marketing component.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Rip Media Group?

We wanted to create a high-class video to represent our organization in the best light possible.

SOLUTION

What was the scope of their involvement?

They took some existing voiceover work we provided and created a two-minute video that incorporated both animation and live-action stock footage to tell our story. We’re a field-to-fork company, so the video explains our methods and supply chain.

What is the team composition?

We worked directly with two team members.

How did you come to work with Rip Media Group?

We found them on Clutch. We used the various categories that Clutch breaks down, including their price and the fact that they did a combination of video and animation. I looked at their portfolio and their ratings, and felt their materials set them apart. They provided everything I needed, so decided to work with them.

How much have you invested with them?

We spent $10,000–$50,000 on their services.

What is the status of this engagement?

The project lasted from approximately October 2018–January 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We used internal checkpoints during development. The timeline and feedback from our senior management were important to the process, so we had periodic touch points to make sure we were on track. Our senior team was pleased with their work, and they stuck to our timeline.

How did Rip Media Group perform from a project management standpoint?

They were great project managers. We had formal weekly meetings and multiple status updates throughout the week. They were always absolutely professional and friendly to work with.

What did you find most impressive about them?

Their leadership and the team were excellent. They were very hands-on, and they listened to our vision and our messaging. Even though they’re not an expert in our field, they knew exactly what messaging would best engage our end consumers. They took our ideas and transformed them into a very real product and message for this video.

Are there any areas they could improve?

I can’t think of a single thing they should improve; we had a very positive experience. They met our timeline and budget, and they were very clear about their process and open to our feedback.

Do you have any advice for potential customers?

Use them. I would absolutely recommend them to anyone interested in any form of video creation.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer