$10,000 to $49,999
Mar. 2018 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They’ve connected us with some great organizations."

Apr 3, 2020

Managing Director, Luminate

Mel Crate

Education
London, England
1-10 Employees
Phone Interview
Verified

Rich Contacts ran several digital campaigns to increase lead generation for the client. This included the use of email and LinkedIn to connect with potential customers.

As a result of Rich Contacts’ work, the client made $100,000 in revenue. They were able to increase both the number of leads and the quality of those leads. The team exhibited excellent project management and customer service throughout the engagement.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founding director at a wellbeing consultancy. We partner with organizations to run wellness programs that are dedicated to improving the mental health and wellbeing of employees.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Rich Contacts?

We hired Rich Contacts to do lead generation.

SOLUTION

What was the scope of their involvement?

We were getting leads, but it wasn’t where we needed to be to grow as a business. They ran an email and LinkedIn campaign to increase our leads.

What is the team composition?

We have one project manager who is our main point of contact, though the person in that position has changed a couple of times.

How did you come to work with Rich Contacts?

I was introduced to Simon (Sales Manager) by a mutual connection. I spoke with a few similar providers, but they came across as the most genuine, and they seemed to be able to deliver good results.

How much have you invested with them?

We spent between $10,000-$50,000.

What is the status of this engagement?

We started working together about two years ago, at the beginning of 2018. Our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The quality of the leads they generate is great. They’ve connected us with some great organizations. We’ve made over $100,000 in revenue as a result of their services.

How did Rich Contacts perform from a project management standpoint?

Their project management is very good. They’re great about keeping in touch and provide regular updates on how the campaigns are performing. We’re never in doubt about what is going on with our accounts.

We use a shared Google Sheet and Hubspot to track the project, in addition to phone calls and emails.

What did you find most impressive about them?

The quality of their work is noteworthy. They also provide a high level of service.

Are there any areas they could improve?

No, nothing comes to mind.

Do you have any advice for potential customers?

I think working collaboratively makes the process easier, and it helps them create more engaging campaigns.

RATINGS

5.0

Rich Contacts

B2B Lead Generation Experts. We Develop Businesses

Highly Rated Similar Providers

Overall Review Rating

Quality

Schedule

Cost

Willing to Refer

Rich Contacts Reviews

Email & LinkedIn Lead Generation for Wellbeing Consultancy

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Locations (1)

Rich Contacts

B2B Lead Generation Experts. We Develop Businesses

1 Locations

Services

Focus

Industries

Clients

Highly Rated Similar Providers

Reviews

Overall Review Rating

Quality

Schedule

Cost

Willing to Refer

Rich Contacts Reviews

Email & LinkedIn Lead Generation for Wellbeing Consultancy

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Location

Locations (1)

Contact

Connections