What evidence can you share that demonstrates the impact of the engagement?
Some of the immediate feedback that we received was directly from customers, who reported that it looks extremely professional and aligns very well with some of our competitors in terms of the functionality and usability of the site. We don’t have a lot of data yet, but we’ve had some success in the sales so far, and I’m sure that the increase in traffic is due in large part to the work that they did.
How did Rezolutions Design perform from a project management standpoint?
They were extremely responsive, getting back to me within a few hours of any question I would ask regardless of what day or time it was. We used a project management platform called ClickUp, and it really helped us to stay on top of all of our communication and milestones really effectively.
I was receiving constant updates on our progress or if they had any questions, so we never had to just sit and wait for anybody to fulfill one side before other people could do their work. That really helped us to transition back and forth throughout the rapid design and development phases.
What did you find most impressive about them?
The best thing about Rezolutions Design is that they are extremely personable. I took about two months to find a company, and most that I saw were either too small, or a huge agency working for hundreds of customers around the world. Their team has other clients, but they also take the time to schedule something out where you can have a meaningful conversation and actually make progress right then and there.
Are there any areas they could improve?
They have a locked-down process and were great all along the way, so I don’t have anything I wish they would do differently.
Do you have any advice for potential customers?
The more information you can give them from the beginning, the easier and faster they are going to be able to build out a plan, then a design, and then a website for you. My recommendation would be to just have all your ducks in a row when you get started because it will make the whole process a lot easier.