Revolve Healthcare

Introduce your business and what you do there.

My company is called Frostlight, and I am the founder and the CEO of the company. We have our own internal projects, but primarily, we are helping other businesses with their projects when it comes to various IT products.

What challenge were you trying to address with Revolve Healthcare?

Initially, we had a specific project we were asked to take over. Normally, that is not an issue; however, they were done in some very specific programming languages which at the time, we didn’t have the perfect team for.

What was the scope of their involvement?

Initially, it was only a mobile app that had a couple of features for iOS and Android, and then the product expanded into also being able to do certain things on the web as well. Even on the app, it has expanded feature-wise more than twice than what we started with.

What is the team composition?

There have been two people the whole time, and there have been three that have been on an as-needed basis.

How did you come to work with Revolve Healthcare?

Revolve came highly recommended through another partner that we have, and we decided to check them out because they were good at those specific things we needed. We gave them a small task at the start just to fix a few things to try out their capabilities. It worked out great with both the results and communication-wise which is important to us, so we decided to keep going.

What is the status of this engagement?

It began in November 2019, and it hasn’t really ended.

What evidence can you share that demonstrates the impact of the engagement?

We work with developers all the time, both internal in Sweden and outside of Sweden. We look at the results ourselves and with our own teams, so it is more in that regard. We have been really satisfied with what Revolve has been able to do for us so far.

How did Revolve Healthcare perform from a project management standpoint?

We had one person start quite swiftly after we began, who took on the project management role. They have done everything that we asked for. We don’t use much email at all. We use Slack, Asana, and communicate on Google Hangouts as well.

What did you find most impressive about them?

The most impressive thing, to a large extent, has been that we just have one resource doing most of the development which is highly impressive. I have been very satisfied with the general communication with the owners as well.

Are there any areas they could improve?

Maybe if I thought about it a little longer, but nothing comes to mind right now.

Do you have any advice for potential customers?

Be very sure to explain the needs from all possible angles because they have been quite good at understanding different issues whether it is technological, user experience, or financial; whatever it is. You shouldn’t be too afraid to explain the project to them from all angles.

Please describe your company and your position there.

I am the CTO of a startup located in Stockholm, Sweden

For what projects/services did your company hire Revolve?

We did this pilot project with Revolve in order to create a mobile application for trainer clients

What were your goals for this project?

This was a pilot project that was aimed to both build a relationship with revolve but more so create the first step in our overall platform.

How did you select this vendor?

We did a procurement effort were we evaluated about 10 different actors in the eastern European market and based on pricing, level of commitment, engagement, customer service level, chemistry etc we decided to choose Revolve.

Describe the project in detail.

First off we had discussions regarding the requirements and first thing we agreed on was that the UX needed to be done before anything else. So Revolve provided us with a few different mockups that were tested with different subjects. Meanwhile we started on the backend as well. After the UX was finished midway through the project we also started with the front end development. We had multiple meetings and follow ups every week with strong communication lines going on a daily basis. Revolve always kept us in the loop.

What was the team composition?

For this project one project lead and two developers were present along side with a UX designer.

Can you share any outcomes from the project that demonstrate progress or success?

We now have a client mobile app that is working and we have established a good relationship and understanding on the guidelines that should guide our future projects.

How effective was the workflow between your team and theirs?

We have had frequent updates on a daily bases regarding workflow, development, feedback etc both through chat and through online meetings.

What did you find most impressive about this company?

I like that Revolve is agile, and they have good patience and a humble approach. Alongside this they also have a strong technical skill set and are creative and good at suggesting improvements and guiding the development. Devs and management also worked with us to help keep costs down when budget was running out. We were very satisfied with the result.

Are there any areas for improvement?

Partly we are to blame for this ourselves, but the development should not have started before the UX was ready and also the agreed upon requirements should have been more clear.

Introduce your business and what you do there.

I’m the director of Grupa Jurajska GOPR, a mountain rescue service in Poland.

What challenge were you trying to address with Revolve?

We had a problem with the decision chain. We needed real-time data for all the decisions we made, but the process took 2–3 days. We went to Revolve to build a system that allowed us to do it whenever and wherever we wanted.

What was the scope of their involvement?

Revolve built a web application to help manage our operations. We have to be prepared for a rescue every single day. This app lets us check our staff, equipment, and vehicles for any given day. Each rescuer has their own profile that lists their training, working hours, and what equipment they’ve taken out. We can look up any actions we’ve taken at any time from January 2019 until today.

The project started with a brainstorming session with Revolve, where we expressed our needs and gave them our input. Revolve handled the design and development on their own and then gave it back to us for feedback.

What is the team composition?

Revolve assigned eight people to our project at its peak. We have 2–4 people working with us permanently. Przemek (Co-CEO, Head of Partnerships, Revolve) is one of our primary contacts.

How did you come to work with Revolve?

I was referred to Revolve by a friend who knew someone from their team. In our first meeting with them, they showed us their previous work. We liked it, and they had a young team, so we decided to go ahead.

How much have you invested with them?

We spent around $10,000 in the first year and $3,000–$4,000 per year since.

What is the status of this engagement?

We started working with Revolve in February 2017. The first version of the application was finished in September of that year. They’re still working with us on updating the app. 

What evidence can you share that demonstrates the impact of the engagement?

Our decision chain went from taking 3–4 days to one hour. For me, as the boss, that’s crucial. I need data for every decision I make, from the number of hours worked to the number of actions taken. Thanks to Revolve, I know what I need for next year, and for whom. Every single rescuer needs equipment, and every piece of equipment can work for a specific amount of time. I can now check how long each piece of equipment has been in use and plan for the following year. Revolve’s software has fundamentally changed the way we operate.

About 70% of the app’s usage is from my employees. They’ve never said a bad word about it. They give me feedback on how certain functionalities could be improved, after which I’ll call Revolve, and they’ll change it within a week.

How did Revolve perform from a project management standpoint?

The communication is perfect. Whatever we want, it’s done. Actually, were we to pay for everything we required, the cost would’ve been 2–3 times higher. With Revolve, they do it without complaint or extra charges. We’ve mainly communicated by phone, and we have face-to-face meetings where we draw up ideas using paper and a pen.

I can’t think of a time where Revolve didn’t do what we asked for. Sometimes, they deliver even faster than they promise us. They talk to us a lot throughout the process, asking a thousand questions like “Should it be on the left, or should it be on the right?”, “Should it be vertical or horizontal?”, and so on. We tell them what we want, and they do it.

What did you find most impressive about them?

Whatever we need them to do, Revolve does it with a smile. Whatever I’m thinking of, it’s like they can read my mind. They can translate my language into the language of technology. I just know what I need, and that’s enough for them.

Are there any areas they could improve?

No, I can’t think of anything. For us, it’s just great.

Do you have any advice for future clients of theirs?

Don’t hide any information. Revolve will try to do the best job possible, but they need your cooperation to do that. If Revolve doesn’t do something all that well the first time, it’s because I didn’t tell them as much as I should have. 

Introduce your business and what you do there.

I’m the co-founder and COO of a cybersecurity solutions provider.

What challenge were you trying to address with Revolve?

We needed a couple of skilled and experienced, but very open-minded engineers to add to our core team to help us to develop specific components of our technology.

What was the scope of their involvement?

They were mainly focused on implementing user authentication components in our IoT system. The components were for human authentication, integration with Amazon Alexa, and the construction of some backend infrastructure elements. Everything was already built, but we needed them to bring some of the technology elements up to date because they are very skilled in Python. They also helped us translate the technology to some specific use cases.  

Some of their engineers have deep experience with our systems, and we’re planning to tighten our cooperation to work on joint solutions and implementation. They would potentially build IT systems for our clients and integrate them with our cybersecurity systems. We would profit from the know-how they already possess on how the system works, and how to provide maintenance and servicing.

What is the team composition?

We’re working with three people.

How did you come to work with Revolve?

They were recommended by mutual friends. They were described as a reliable partner with a skillful team that was very forward-thinking and open to learning new things. It all turned out to be true.

What is the status of this engagement?

We started working together in November 2018 and the work is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

They’re very precise. They’re very good executors of what needs to be done. Whatever has to be done by them is done, and always on time. Consistently, they’ve shown initiative and proactive problem-solving. Most important, however, is that their engineers are not just executors. They propose their own solutions and share knowledge from different projects.

How did Revolve perform from a project management standpoint?

We use Jira, Slack, and Zoom. They provide input and feedback on what we’re doing.

What did you find most impressive about them?

They’re reliable, precise, involved, and engaged in what they’re doing. They’re always ready to help. They were always available, even after hours.

They really care about their employees and the conditions they work in. It’s a priority of theirs, and I really appreciate that and have full respect for that.

Are there any areas they could improve?

No, there’s nothing that could be done better. They follow our guidance and do it all correctly on time.

Do you have any advice for potential customers?

Propose to them really interesting projects. Keep them motivated and hungry for new features rather than offering them something that is very ordinary.

Introduce your business and what you do there.

I’m the president of Qrosscheck, a software management company developing solutions mainly for the transportation industry.

What challenge were you trying to address with revolve?

We needed a partner to handle the technical development of our software from scratch.

What was the scope of their involvement?

They developed the software using Python as the main language, with JavaScript on the frontend. I put together feature descriptions and revolve came up with some suggestions. They handled the graphic design as well.

The database is presented in various ways, and the platform is built as a set of modules. The key one is for training; it’s flexible, allowing customers to develop their own curriculums and documentation within the software.

What is the team composition?

We have a team of three people, including a project manager.

How did you come to work with revolve?

I decided to search for a company in Poland as I knew the quality level was quite good—the Katowice region is the Silicon Valley of Europe. I did Google searches, assessed several companies, and chose to work with revolve.

How much have you invested with them?

We’ve spent at the upper end of $25,000–$50,000 so far.

What is the status of this engagement?

We started working with them in March 2018, and the relationship is ongoing. We will have some breaks shortly and then start up again on other features.

What evidence can you share that demonstrates the impact of the engagement?

We’ve finished the basics of the software and have been selling it for one week. This is still in its early stages, but the customer feedback has been positive so far.

How did revolve perform from a project management standpoint?

The communication is good, as is the reporting, and I have a good relationship with revolve. I contact my rep most days, usually over Skype.

What did you find most impressive about them?

The personal relationship I have with them is impressive. revolve has a good level of service, and their technical expertise has been satisfactory for my needs.

Are there any areas they could improve?

No, I can't think of anything.

Do you have any advice for future clients of theirs?

We didn’t set up a proper server structure in the beginning. We had one in place, but I was the one dictating it, and I’m not a programmer. Later, I brought in someone from Sweden, who helped us part-time and he did a good job, but he didn’t have the time for actual programming—plus he was too expensive.

Anyone hiring a company like revolve should have an external party in place to control and check the coding, as well as the structure of the product. We’ve had to do some reorganization in the server environment because revolve initially misjudged the size of the system, and we came to max it out. It’s important to keep a weekly check on the work produced.

Please describe your company and your position there.

I'm the CTO of a company that develops a mobile app for fashion retailers. We currently have customers in six countries.

For what projects/services did your company hire revolve?

We hired revolve to augment our in-house development team. Specifically, we needed to build backend infrastructure and a web portal. 

What were your goals for this project?

Our goal was to build an agile workflow, develop products quickly, and improve continuously.

How did you select this vendor?

I selected revolve based on a personal meeting with one of the founders and a recommendation from one of their customers.

Describe the project and the services they provided in detail.

Based on my input, revolve developed multiple components of our solution. They primarily used JavaScript and HTML, along with integrations to Firebase and Google Cloud Functions. They also advised on security concerns.

What was the team composition?

revolve provided a core team of two developers, and their CTO offered additional expertise as needed.

Can you share any information that demonstrates the impact that this project has had on your business?

revolve helped us roll out features more quickly than we could have managed internally. This helped us with sales and customer satisfaction.

How was project management arranged and how effective was it?

One of the partners managed our project. We communicated through regular Skype meetings and impromptu chats. They uploaded code to our Git repository.

What did you find most impressive about this company?

They met our deadlines and produced high-quality deliverables. I was impressed by their initiative and their high degree of professionalism.

Are there any areas for improvement?

I have nothing to suggest.

Introduce your business and what you do there.

I’m the CTO, CIO, and a co-founder of Valified HQ, a FinTech company that matches investors with companies seeking funding. Our online platform is data-driven and uses algorithms. Companies must be able to apply United Nation sustainable development goals (UN SDG).

What challenge were you trying to address with revolve?

We needed an external team to build our platform, but had a difficult time finding local developers. Considering the ambition nature of the project, we needed to hire senior-level programmers.

What was the scope of their involvement?

revolve has designed and built the platform from scratch using a modular approach and N-tier architecture with a strong focus on IT security for various technologies (e.g., React.js, Node.js, hybrid database, cloud hosting). Services from revolve included establishing infrastructure such as hosting using AWS while the Valified HQ team handled the UI/UX design.

What is the team composition?

They allocated a dedicated team of three developers. There’s also a technical lead who manages the team.

How did you come to work with revolve?

I found revolve through a personal referral from my co-founder. However, I also used Clutch to look for a number of companies. I interviewed each developer to confirm that they were technically sound. Once I spoke to several members of their team, I named the specific resources I wanted to hire.

What is the status of this engagement?

We started working with revolve in May 2018, and it’s an ongoing engagement.

What evidence can you share that demonstrates the impact of the engagement?

I wanted to hire experienced full-stack developers, and that’s exactly what I got. I’m happy with the entire team’s performance, and the technical lead is revolve’s standout resource. They know what they’re doing from a technological perspective.

How did revolve perform from a project management standpoint?

Valified HQ is a small company of only four people, and everyone is in contact with revolve’s developers. We haven’t done documentation yet, but the technical lead helped get the team up and running using agile (Scrum) methods, with Jira/Confluence to keep things organized. We have regular standup meetings and use Slack and Zoom daily. We meet each other face-to-face on a regular basis. As a result, we feel like they’re a part of our internal culture. Polish culture and Danish culture are pretty close, so working together is really effortless.

What did you find most impressive about them?

They’re a small company with a really high level of integrity. They pride themselves in building excellent products and actively encourage a productive company culture.

Are there any areas they could improve?

revolve prefers using an agile approach to platform development. I have not experienced them in traditional waterfall projects with specified requirements but would expect similar integrity and willingness to deliver quality. I see revolve as being primarily developers, so customers should expect excellence in development and not in related topics (e.g., design, UX, project management).

Please describe your company and your position there.

I'm the director of a digital signage startup.

For what projects/services did your company hire revolve?

We asked revolve to write a client app for the BrightSign Player CMS.

What were your goals for this project?

Our goal was to deliver software with consistent performance and high-quality code. We wanted to develop it quickly as we had clients waiting for this feature.

How did you select this vendor?

Another vendor referred us to revolve. Before contacting them, we thoroughly researched their past projects.

Can you go into detail about the services they provided and the scope of the project?

They built an app that used our protocol for communicating with our server. BrightSign had a custom operating system, so we asked revolve to run and test the Node.js environment on the hardware.

What was the team composition?

They assigned one person who worked with three of our frontend developers. We also could also get assistance from experienced developers when needed.

Can you share any information that demonstrates the impact that this project has had on your business?

Overall, we were quite pleased with their work, which was quite important to us as 30% of our clients use BrightSign technology.

How was project management arranged and how effective was it?

They met all our deadlines and swiftly reacted if anything went wrong. We used Slack, GitHub, and Skype to manage the project and collaborate with revolve’s remote team.

What did you find most impressive about this company?

What set them apart was their understanding of the big picture and their attention to detail. They always showed initiative.

Are there any areas where they can improve?

It will be difficult for us to find such areas.

Introduce your business and what you do there.

I am the CEO of Alta. We have been in business for 27 years as an interdisciplinary company using psychology and IT. We have our own psychological team, as well as an internal IT team that supports their work.

What challenge were you trying to address with revolve?

We had 2 big projects, and we were looking to outsource the work.

What was the scope of their involvement?

They helped us with both projects. One project was an IT system that supports internal communication for the police department in Poland. Together with our team, they were responsible for building the platform that provides the foundation of the system. They proposed using JavaScript instead of the technology we used to use on our projects, and we followed their advice.

The other project is a psychological driver examination, also for the police department. It involves an intranet-based platform to protect and manage personal data, as well as a touchscreen interface device to execute the psychological tests. It then gathers results and runs modules that analyze the data and generate output.

What is the team dynamic?

It was a dynamic situation, and they were flexible in order to meet our expectations. During different stages of the projects, we had between 2–4 people from their team working on them.

How did you come to work with revolve?

We knew someone from revolve. When we began looking for someone to cooperate with us, we asked them. From there, we started working together.

How much have you invested in them?

We spend 30,000 Polish Złoty [$8,352 U.S.] per month on average.

What is the status of this engagement?

As far as I remember, we began working with them in January of last year. The driving exam project is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

The collaboration has been very successful, and we are very happy with it. The platforms they have developed are stable, reliable, and functioning well.

There are high expectations with delivering a product to the police department, because they check every detail, including the source code. In cooperating with revolve, we have achieved better quality so far than we did on projects we developed solely with our internal team.

If I need to cooperate with an external IT team again in the future, I will go to them first. It was, and still is, a great collaboration.

How did revolve perform from a project management standpoint?

They were much more experienced than us in project management, such as Agile programming and Scrum, which was great for us. They were willing to share their knowledge, and they simultaneously grasped the project and taught us about project management. After several months, we cooperated perfectly. They were also very helpful and flexible about choosing which technology to use.

I have been very happy with the way they controlled the project from their side. When a developer from their team was ill, they were able to manage the situation very well. They delegated another developer to us, who quickly got involved with the team. That isn’t an easy task in the middle of Scrum.

Senior revolve management provided oversight, and we were in constant contact.

What did you find most impressive about them?

They are very competent IT people and are also very reliable. Their communication is very good, which is rare in this industry. Good communication is crucial in human relationships in general, but especially when working on a project within time and budget limits.

They are flexible, as well as mature from a project management standpoint.

Are there any areas they could improve?

No, I don’t think so.

Introduce your business and what you do there.

We are a producer of interactive mirrors — surfaces on which advertisements and other content can be displayed. We provide our products to companies such as clothes shops or hairdressers who can then use a surface that is already present as a place for advertising.

What challenge were you trying to address with revolve?

In the early stages of our business, we needed a partner who could help us develop the software side of our product. We had to add functionalities like data collection from the sensors mounted in the mirrors (distance, gestures, temperature, and so on). 

We also needed a web page which would enable our customers to create their own accounts for managing the content on the mirrors. This was the most important reason for starting a collaboration with revolve.

What was the scope of their involvement?

revolve provided website and app development. There were also some tasks around the management of the content on the mirrors through gestures and facial recognition.

There were applications which used distance sensors; when a person comes closer to a mirror, the content changes dynamically. At a two-meter distance, there would be product information displayed, along with an encouragement for the person to come closer. After taking a few steps forward, more information about the product would be displayed. When the person came right next to the mirror, they would see the full product information, as well as have some interaction possibilities through touch, for example.

We used the Kinect technology on the hardware side, as well as infrared sensors and touchable frames.

What is the team dynamic? 

The team size depended on the specific task and ranged from three to seven people.

How did you come to work with revolve?

One of our founders had been engaged with revolve, and recommended them. We were satisfied with the initial work and decided to continue the collaboration.

How much have you invested with them?

The total cost of the project was 100,000 Polish Zloty. [$27,000]

What is the status of this engagement?

We started work with them in June 2016 and the project ended in November the same year.

What evidence can you share that demonstrates the impact of the engagement?

We couldn’t have begun selling our product prior to the collaboration with revolve — it was just not ready for customers. We have since started selling the mirrors and have sold around 100 across Poland and the rest of Europe. One of them has been bought by Sederma, a French company, to be taken to the U.S. for a technological event.

Our clients are satisfied with the product. We continued to collaborate with several of them, among which is one of the leading banks in Poland, Alior Bank. Our mirrors are installed in 35 branches across the country, and, currently, we are providing them with new content and new abilities for using those mirrors.

How did revolve perform from a project management standpoint?

revolve developed our product, while client-side communication is handled by our company. The collaboration between us and their team was good. Our offices are close to each other, which definitely helped the process; distance can be a big obstacle sometimes. All the relevant information was given to us at the right time. I cannot remember a situation when I or any of the other people involved with the collaboration were disappointed with revolve.

What did you find most impressive about them?

The focus they had on timelines. If revolve promised to have something delivered in a defined amount of time, it was. They were always reliable, which is the most important thing.

We have collaborated with other companies, and the results didn’t always satisfy us. There was no such situation with revolve. We were satisfied with the quality of their solutions.

Are there any areas they could improve?

They could be a bit cheaper, at least by Polish standards. However, in my opinion, the most important thing is to have a partner to rely on, not the money we have to pay.