ReVerb

Please describe your company and your position there.

Clario Tech Limited is a London based cybersecurity company. It was founded in 2019 to disrupt the security software industry by securing people’s digital lives with a human, customer-focussed approach to cybersecurity and act as a consumer champion. Led by CEO Alun Barker, Clario employs more than 800 people including a large number of Apple Certified Tech experts. I am PR and communication manager at Clario.

For what projects/services did your company hire ReVerb?

My team and I was lucky to work with ReVerb on creating engaging content to simplify complex and confusing cybersecurity for non-tech savvy consumers. Based on our experience:

• ReVerb is the best choice for such projects.
• ReVerb team easily dived into our specific topic, established a clear collaboration process to create: how-tos, to-dos articles, publications about sphere trends, etc.

What were your goals for this project?

1. To create a content hub with educational articles and practical tips in order to provide non-tech-savvy consumers with easily digestible information on cybersecurity and privacy.
2. Big goal - to show that cybersecurity isn't boring.

How did you select ReVerb?

We have considered 10+ different companies in the USA, UK, and Europe. We made a decision based on the level of engagement of the ReVerb team, their commitment, ideas, and the well-organized collaboration process they offered.

Describe the scope of their work in detail.

1. collaboration on the content plan
2. delivering content based on SEO and creative requirements
3. work with tight deadlines

What was the team composition?

3 people were involved from the vendors side. 1 - team lead - actively. Others - for technical proofreading (SEO and CyberSec).

Can you share any outcomes from the project that demonstrate progress or success?

We are experiencing the rise of organic traffic now.

How effective was the workflow between your team and theirs?

The workflow was very effective, we stuck to deadlines communication between ReVerb and our team was fast and efficient.

What did you find most impressive about this company?

Their well-organized collaboration process impressed us the most. Efficient communication with our tech people. Very qualitative content.

Please describe your company and your position there.

The software company, content marketing specialist

For what projects/services did your company hire ReVerb?

Editing and proofreading articles, social media posts, marketing emails, pitch messages, etc.

What were your goals for this project?

Attracting employees to join the company through high-quality content.

How did you select this vendor?

I used the advice from my colleagues.

Describe the scope of their work in detail.

Editing and proofreading dozens of articles, social media posts, marketing emails, pitch messages, etc.

What was the team composition?

We worked directly with David Roberts.

Can you share any outcomes from the project that demonstrate progress or success?

A very fast service that helped us with editing and proofreading dozens of articles, marketing emails, pitch messages, posts for social media, etc. Highly recommend.

How effective was the workflow between your team and theirs?

The communications were easy and fast. We'd got all tasks with impressive speed.

What did you find most impressive about this company?

The company copes perfectly with difficult and urgent tasks.

Are there any areas for improvement?

No, everything was good.

Please describe your company and your position there.

Greensens develop smart plant sensors for everyone.

For what projects/services did your company hire ReVerb?

For Kickstarter promotion text reviews.

How did you select this vendor?

By recommendation.

Describe the project in detail and what their cost structure looked like.

It was a Kickstarter project for our company. The cost for this service was under 1000$.

How would you describe/assess the quality of their work?

Fast delivery and top quality.

What impressed you about their services?

We asked for EN text editing and review for or Kickstarter campaign. ReVerb provide us great and very high quality service on time! We appreciated their services and would highly recommend them to anyone!

Are there any areas for improvement?

All looks perfect!

Please describe your company and your position there.

I'm a co-founder of an online shop / brand that develops healthy food and snacks for pets.

For what projects/services did your company hire ReVerb?

ReVerb is helping me with the accurate communication about our products, services and values. Directly on our e-shop, in our social media channels and e-mail campaigns.

What were your goals for this project?

To improve and polish our language for landing page, to make it more user friendly, less scientific and not so aggressive on sales.

How did you select this vendor?

David, has been a long time advisor on my startup career and has provided me personally with a lot of valuable advice on various business topics, that go beyond copywriting and communications.

Describe the project and the services they provided in detail.

ReVerb essentially improves our language, when talking to our target audience online.

What was the team composition?

Me working directly with David from ReVerb.

Can you share any information that demonstrates the impact that this project has had on your business?

Customers are always happy about the way the information is presented to them in a way that is easy to understand and comprehend.

How was project management arranged and how effective was it?

Direct day to day online document improvements.

What did you find most impressive about this company?

Their personal touch and care stand out.

Are there any areas for improvement?

Not at this point.

Please describe your company and your position there.

I work as a PR manager with multiple projects for an IT product provider, mostly software but also hardware.

For what projects/services did your company hire ReVerb?

Me and the major part of my team are not native English speakers but we create and promote products for US market. So it's crucial to have content in proper English. I hired ReVerb for content creation and proofreading of product descriptions, landing pages content, blog articles, PR pitches etc.

What were your goals for this project?

The main goal is to have all brand texts and content grammatically correct and stylistically correct

How did you select this vendor?

I was looking for some recommendations on Facebook and one of my friends recommended David and ReVerb

Describe the scope of their work in detail.

regular proofreading of blog posts, regular proofreading of pitches, creating product description for landing page

What was the team composition?

I was responsible for communication with ReVerb

Can you share any outcomes from the project that demonstrate progress or success?

All texts at clients websites/blogs etc are correct and easy to percept by English speaking users. I have no suggestions about edits or some errors from users side

How effective was the workflow between your team and theirs?

I contacted David he's always very responsive and sticks to deadline

What did you find most impressive about this company?

I was very impressed by their professionalism. also responsiveness, high quality and speed

Are there any areas for improvement?

Widen the list of services

Please describe your company and your position there.

CEO and Marketing Director at RockingLighter

For what projects/services did your company hire ReVerb?

Text writings and Proofreading for the US market.

What were your goals for this project?

Quality content and Actual correct text.

How did you select this vendor?

I have done research online on my own and made the selection based on the quality/cost ratio for the best benefit to my startup project. I like lean startup strategy.

Describe the scope of their work in detail.

They did a great job and it worked for me. I'm very thankful for their help.

What was the team composition?

I was working and communicating on my own with the vendor.

Can you share any outcomes from the project that demonstrate progress or success?

It's confidential. I can't share that.

How effective was the workflow between your team and theirs?

I think I could evaluate it as 7 of 10.

What did you find most impressive about this company?

I was impressed by the good relation and responsiveness of the company.

Are there any areas for improvement?

I think it's maybe better communication and giving more pieces of advice.

Please describe your company and your position there.

I am the managing editor of a website content marketing firm.

For what projects/services did your company hire ReVerb?

We had a client with a highly technical area of specialization, and we needed a writer with the skills to provide this kind of content.

What were your goals for this project?

We wanted to improve the content on the client's website and to increase viewer activity.

How did you select this vendor?

ReVerb came from a friend's recommendation.

Describe the scope of their work in detail.

After a consultation with our team on the most robust content strategy, ReVerb provided a writer with the appropriate background who, without delay, provided the needed content.

What was the team composition?

ReVerb’s principal worked directly with the writer and us. They had in-depth experience and great skill.

Can you share any outcomes from the project that demonstrate progress or success?

The client was extremely pleased with the work. Thanks to the SEO and quality of the content, the website has increased viewer activity by about 15% so far. We continue to add new content, causing viewers to increase.

How effective was the workflow between your team and theirs?

There were no issues with workflow. Reverb replied in real time to all our requests.

What did you find most impressive about this company?

The depth of ReVerb’s talent stood out most to us. The team produced extremely high-quality and tightly-targeted content.

Are there any areas for improvement?

ReVerb works mostly on Telegram, a chat platform. It would be useful if they used a wider variety of channels.

Please describe your company and your position there.

I'm CEO of a marketing automation SaaS company.

For what projects/services did your company hire ReVerb?

We offer Facebook Messenger templates and needed professional descriptions of them. We started with a small number of templates but as the demand grew, we looked for an agency to help us.

What were your goals for this project?

The descriptions were originally written by non-native speakers of English, so we wanted the copy proofread.

How did you select this vendor?

They were referred by our friends and partners.

Describe the scope of their work in detail.

We began with a discovery meeting to discuss our end goal and what we use the templates for. They then did the proofreading for us.

What was the team composition?

They’ve worked closely with me and with our in-house template production team.

Can you share any outcomes from the project that demonstrate progress or success?

Since working with them, we’ve seen our website traffic continue to grow. The average number of pages visited has risen by 6%, while our bounce rate decreased by 8–9%.

How effective was the workflow between your team and theirs?

The communication was easy and extremely fast. We used Facebook Messenger and comments in Google Docs to communicate.

What did you find most impressive about this company?

The speed of their work and its quality impressed me.

Are there any areas for improvement?

No. We’d like to explore the other services they offer too, such as copy-writing.

Please describe your company and your position there.

We’re an over-the-top (OTT) content service provider. I’m a member of the board and the investment director.

For what projects/services did your company hire ReVerb?

We were conducting fundraising and required preparation of a white paper, a pitch deck, and marketing materials.

What were your goals for this project?

Our goal was to raise awareness about our initial coin offering (ICO) project among investors.

How did you select this vendor?

ReVerb came recommended by another client.

Describe the scope of their work in detail.

After signing a contract, we had a series of discussions on our strategy, project goals, our competitive advantage, and our fundraising strategy. Following that, a draft document of a white paper was prepared. After we provided our comments, the white paper was finalized, and a final pitch deck was prepared with excellent quality.

What was the team composition?

We worked closely with the CEO of the company and the writers of the materials.

Can you share any outcomes from the project that demonstrate progress or success?

We received a perfect, well-structured white paper and a pitch deck that helped us raise funds. Both were highly acclaimed by our investors' teams as clear and to the point. Thanks to this work, we minimized unnecessary discussions and questions. Also, we received amazing graphics and design.

How effective was the workflow between your team and theirs?

The CEO of the company and writers were easy to deal with, were fast to respond to our communication, and incorporated our remarks quickly.

What did you find most impressive about this company?

I was impressed by the company's quick understanding of our business model, the quality of their writing, and level of customer services.

Are there any areas for improvement?

I would recommend hiring a business manager for Hong Kong to adjust to our time zone, but this was not critical at all.

Please describe your company and your position there.

I’m the CEO & co-founder of YouTeam, a platform for building remote development teams. We help find and hire remotely located teams of vetted engineers in Europe or Latin America.

For what projects/services did your company hire ReVerb?

We were looking for a content writer who could provide us with high-quality articles on various topics, including outsourcing, remote working, product development, design, etc.

What were your goals for this project?

Our goal was to improved our content creation, boost traffic and increase page views on the blog.

How did you select this vendor?

After conducting thorough research, we decided to work with ReVerb because of their positive reviews and feedback. They also offered high-quality writing, speed, and an acceptable price.

Describe the scope of their work in detail.

We provide ReVerb with our detailed needs describing the structure of the article, word count, keywords, etc. They create articles following the guidelines we set for their team.

What was the team composition?

ReVerb provides a writer for the content creation. David (Founder, ReVerb) is responsible for the communication between our teams.

Can you share any outcomes from the project that demonstrate progress or success?

By working with ReVerb, we’ve managed to increase the publication frequency on our blog and the quality of our content. As a result, our website traffic, page views, and domain ranking continually increase as well.

How effective was the workflow between your team and theirs?

The workflow is smooth and productive. We use a google spreadsheet to assign tasks and track their status.

What did you find most impressive about this company?

ReVerb continues to be a trustworthy vendor. They provide high-quality content on time and are both flexible and responsive.

Are there any areas for improvement?

Overall we are satisfied with the work, but at some points, the guidelines we provide for the articles could be followed more carefully.