Retorno Digital

BACKGROUND

Introduce your business and what you do there.

I work at a cybersecurity solutions firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Retorno Digital?

Our website was becoming hard to use and obsolete, so we contacted Retorno Digital.

SOLUTION

What was the scope of their involvement?

Retorno Digital helped with renovating our website, adding new tools to improve our digital strategies.

What is the team composition?

I worked with around five people.

How did you come to work with Retorno Digital?

They were referred by one of our partners.

What is the status of this engagement?

Our engagement with Retorno Digital started around March or April of this year.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Traffic has increased on our website. It’s become easier to develop digital strategies with the increase of leads and contacts.

How did Retorno Digital perform from a project management standpoint?

Their professional team respects deadlines. Even though the project’s timing depended on the response time from our side, they met all of the deadlines.

What did you find most impressive about them?

The team at Retorno Digital always provided personalized attention. They were in constant communication and were always open to understanding exactly what we wanted.

Are there any areas they could improve?

Their team could provide more consulting services. While they always followed our instructions, I would’ve liked it if they provided more insight.