Can you share any outcomes from the engagement that demonstrate progress or success?
SDIC, with the help of the RDC team, was able to evaluate its needs and select a new Executive Director from a field of viable candidates. It was clear that RDC understood SDIC's needs and culture, helping them to make the best recommendations. As the beneficiary of this engagement, I can also report on the other side of the Retained Search equation. The RDC team understood the gravity of the process for both sides, walked me through everything with great care, making time for me whenever needed. They remained in contact after the process was complete to check in, ensure successful transition and offer additional services.
How effective was the workflow between your team and theirs?
RDC set clear deadlines and goals, scheduling multiple meetings and calls which, while they can be seen as overwhelming, were manageable because of the initial schedule and expectations.
What did you find most impressive about this vendor?
It was clear that RDC cared about helping SDIC to make the right choice. RDC understood that this is not a process the company goes through frequently, so the unique situation required their full attention. RDC used clear goal-setting and constant communication to achieve a mutually beneficial result.
Are there any areas for improvement?
None to report.