Reservoir Dev

BACKGROUND

Introduce your business and what you do there.

I am a founder of IN-CUBE; a new concept in the tile industry that allows tile sellers to present their materials more easily. The concept includes the projection of various materials (tiles, carpets, and paintings, etc.) through several video projectors that cover a set area on the floor and walls. The purpose is to boost tile sales by enhancing the customer experience and decision-making process.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Reservoir Dev?

We wanted to have an easy way to manage the video projector system and thought that doing so by iPad or iPhone would be best. We needed someone to create the actual application. 

SOLUTION

What was the scope of their involvement?

Reservoir Dev built the application on our system, which is piloted by NanoPC. We needed a system that worked on the iPad. Reservoir Dev introduced us to NanoPC, which has been an effective tool for us, so finding that was an important step in the development process. The app itself is free. We built the iOS app first and plan to build the Android app in 2018. We began to sell the concept two months ago. We are still working with Reservoir Dev because we will need additional development for application updates and fixes in the months to come. 

How did you come to work with Reservoir Dev?

We looked at three other developers. A friend of mine recommended Reservoir Dev. When we met, they were very attentive, which was important to us. 

How much have you invested with them?

The cost is very good. To build the same application in France would cost 80-85% more. It’s well-priced.

What is the status of this engagement?

We started working together in December 2016. The work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It’s been perfect. Our customers are businesses who sell tiles, so we needed an easy-to-use solution. With our app, you don’t even have to turn on a computer. What they did was very simple, which is what we wanted from the beginning. I work with it every day and rarely have any problems. On the odd day that I have a problem, I call Reservoir Dev and they come back to me to propose solutions.

How did Reservoir Dev perform from a project management standpoint?

They use the Agile development methodology, which is good. I’ve managed similar projects previously, so I had certain expectations for the engagement. It is always easy to contact them. If they can’t answer right away, they give a timeframe that they will get back to me, which they always follow. We have a good partnership with them based on mutual respect. They’ve always listened to our goals and even provided their own ideas to improve the application.

What did you find most impressive about them?

They listened to our project ideas from the get-go and then jumped right in and got involved quickly. They have a lot of knowledge and information on the latest technology to help us make good, efficient choices.  

Are there any areas they could improve?

I have no complaints about Reservoir Dev. I’m a happy customer.