Research Konnection

Please describe your company and your position there.

I am an entrepreneur launching a new consumer products brand.

For what projects/services did your company hire Research Konnection?

I hired RK to do a market research about my consumer product.

What were your goals for this project?

1. Validate the consumer need for the product
2. Identify consumer pain points
3. Survey current consumer behavior with similar products
4. Determine market fit price range for the new product

How did you select Research Konnection?

I identified the top 10 market research companies in the GCC listed here in Clutch, and contacted them. I received several proposals, and selected RK because they are a boutique firm that was best fit for my startup.

Describe the project in detail.

I had several meetings with RK to discuss my project goals and objectives behind the market study. They came back with a detailed proposal and a research strategy recommendation that is best for my project.

Once initiated, we had several rounds to review the survey questionnaire until it was perfect to capture all the data I needed. We had continuous reviews at each stage of the study. RK team was very flexible to accomodate my comments and requests. We had fewer rounds to review the final deliverables that I was happy with.

What was the team composition?

The team was led by the 'Waqas' (MD), and he was involved in addressing all my comments. The team consisted of 10 members (survey design/ data analysis/ field work team/ translation)

Can you share any outcomes from the project that demonstrate progress or success?

All questions were answered, and project goals have been achieved within the planned timeline.

How effective was the workflow between your team and theirs?

It was very effective because waqas is always reachable and very responsive.

What did you find most impressive about this company?

Reachability/ Responsiveness, They go above and beyond to deliver, best value for your money.

Are there any areas for improvement?

One thing I liked about working with RK is that they improved in many areas related to my project as we progressed.

Please describe your company and your position there.

A qualified mental health consultant with a background in education.

For what projects/services did your company hire Research Konnection?

Research Konnection was approached to carry out market research in order to obtain a licence from the ministry. Research Konnection carried out all aspect of the market research from the study to costing and finding the current competitors in the market.

What were your goals for this project?

To understand whether there is demand for the business. For the ministry to understand the need to care for the mental health in children. To understand the cost required to start up a centre.

How did you select this vendor?

It took numerous calls included a trip to Dubai to finalise and select Research Konnection. What made me finalise RK over any other market research company was the sheer passion shown by Waqas and how clearly planned he was about my project.

Describe the project in detail.

Mindfulness for children. A number of strategies and therapies to help children deal with stress, depression and anxiety.

What was the team composition?

Waqas took lead on all areas and was very forthcoming to answer any questions I had. I was introduced to other members of the team and what role they played which help understand my project in more detail.

Can you share any outcomes from the project that demonstrate progress or success?

Within 3 months Waqas and his team had completed my study sample of parents, teachers and children including all the market research. Waqas let me know every time something was complete and kept me informed throughout.

How effective was the workflow between your team and theirs?

Waqas and his team were very easy to talk to, very pleasant and professional which helped us work very quick on the project.

What did you find most impressive about this company?

The knowledge and passion Waqas and his team have are amazing. What I was most impressed was the customer service of Research Konnection and the ability to explain things in a straightforward manner.

Are there any areas for improvement?

Very satisfied with the work carried out by Research Konnection.

Introduce your business and what you do there.

I'm the founder and director of PLX DXB. We're a fitness management company. Our training systems have been implemented into a gym to provide a complete fitness gym service.

What challenge were you trying to address with Research Konnection?

We were trying to open our own branch, so we reached out to Research Konnection to do the market research and a complete business solution possibility study.

What was the scope of their involvement?

They reached around 100 people in the market with questions that we discussed together. After we did that, they went out into the field and spoke with people. They delivered analytics to me after conducting market research and putting the business plan together.

What is the team composition?

I mostly worked with one resource mostly.

How did you come to work with Research Konnection?

They were recommended to me by a good friend of mine who was already working with them.

How much have you invested in them?

I spent about 30,000 UAE dirhams (approximately $8,100 USD).

What is the status of this engagement?

We started with them from June 2019. It took about six months and was delivered in January 2020.

What evidence can you share that demonstrates the impact of the engagement?

They were really professional, providing good service and support.

How did Research Konnection perform from a project management standpoint?

Deadlines were met, so we were able to hit our targets.

What did you find most impressive about them?

I liked their support the best.

Are there any areas they could improve?

No, I can't think of anything.

Do you have any advice for potential customers?

Reach out to them, and expect the best.

Introduce your business and what you do there.

I’m the founder of ProfitApps. It’s a mobile application development company focused on helping lifestyle businesses who are looking to reach their clients.

What challenge were you trying to address with Research Konnetion?

I needed some help in making a business plan.

What was the scope of their involvement?

They helped me formulate a business plan and company name. They advised on various issues, including where to establish the company, how to navigate office space and rent, and much more.

What is the team composition?

I worked directly with Waqas (Founder & Managing Director), but there were at least four others working on the project: one on finance, one on analysis, one doing research, and one doing the survey.

How did you come to work with Research Konnection?

I did an online search. I reached out to a handful of companies, most of which were quick to throw out a high price for the project before even hearing the scope. When I called Research Konnection, I was met with professionalism from the owner, who really listened to me. The flexibility of price also made it affordable for me.

How much have you invested with them?

We spent about 20,000 Dirhams (approximately $6,000 USD).

What is the status of this engagement?

We worked together from January 2017–February 2017.

What evidence can you share that demonstrates the impact of the engagement? 

They kept me apprised of everything throughout the project. They met, and exceeded, my expectations. I’m happy with the results of working with them. For example, as a result of their work, I found a shared office space, and I’m surrounded by other business owners that are very similar to myself. 

How did Research Konnection perform from a project management standpoint?

They did a good job. They finished the job within the estimated timeline. We spoke at least twice a week, but more often if there were updates to be given. The communication was excellent. 

What did you find most impressive about them?

I was impressed with the way they listened to me and discussed the project from the start. They don’t turn down a project unless they’re 100% sure they can’t do it. They delivered exactly what they promised, and more.

Are there any areas they could improve?

I would’ve liked to be involved in the actual surveys, but I understood their reasoning for not allowing it.

Do you have any advice for potential customers?

Be very clear and open about your company, and your project. Include everything, even details that seem unimportant.

Please describe your company and your position there.

New Startup Project Cofounder

For what projects/services did your company hire Research Konnection?

Market Research

How did you select this vendor?

Based on reviews and references from other clients

Describe the scope of their work in detail.

1. Conducting market research & analysis;
2. Evaluating market, competition and consumer behavior;
3. Enumerating potential cost components;
4. Identifying registration process including official formalities and possible challenges.
5. Conducted fieldwork (face-to-face surveys) with the target audience;
6. Conducting interviews with key project stakeholders (suppliers, contractors & realtors);
7. Consulting published articles and government statistics;  Conducting in-depth research to evaluate emerging trends about the project idea in UAE;
8. Preparing financial analysis including cost and revenue projections for five years;
9. Providing recommendations based on research findings.

What was the team composition?

The partner, team lead and analysts

Can you share any outcomes from the project that demonstrate progress or success?

Very satisfactory efforts and quality report based on solid data

How effective was the workflow between your team and theirs?

Very smooth and professional

What did you find most impressive about this company?

Being a boutique agency, their personalized service and sense of partnership were very much appreciated.

Is there any area for improvement or anything that could have been done differently?

Nothing at this stage