What was the scope of their involvement?
Our general online reporting or flagging of false statements had not been successful, so Reputation Rhino analyzed certain content to identify issues, such as copyright infringement among other things, such as libel, which we didn’t have the knowledge or capacity to pursue.
They extended the reach of our more positive content by placing executive profiles in advantageous places. Additionally, they provided good counsel in terms of certain keywords and the most beneficial online tactics to present our best content upfront.
What is the team composition?
I worked directly with Todd Williams (CEO, Reputation Rhino).
How did you come to work with Reputation Rhino?
Out of the several companies we found through online research, Reputation Rhino was the only one that offered possible legal options to address our problems. They took the approach of lawyers wanting to build our reputation, instead of a technical team wanting to increase our security.
How much have you invested with them?
We’ve spent just under $50,000, which includes a monthly retainer and fees for additional legal services.
What is the status of this engagement?
We started working together in June 2017, and the work is ongoing. We recently launched a website and knew that we wanted to retain their services for about six months after the launch. Whenever the current contract ends, we all are of the understanding that we’ll budget for future ongoing support because of how helpful their counsel is.