Can you share any outcomes from the project that demonstrate progress or success?
We had some negative results that were showing up on the first 2 pages of google, and after working with them we saw those results fall down to later pages. We saw this from the report that they send to us monthly, as well as seeing them lower when we checked google.
Our goals were met each month as we discussed at the very beginning, so we were extremely happy with what they did for us. The biggest difference that I have seen is not having as many customers contact us about the negative results that were showing online.
How effective was the workflow between your team and theirs?
The Reputation Management Company was extremely professional in keeping us updated frequently with how our results were doing, they were efficient with everything they promised us.
We kept a tracker of our monthly goals that we decided at the beginning so we could see the progress. Anytime we wanted to change/alter something they were always open and willing to work with us and would deliver what is discussed.
What did you find most impressive about this company?
Some of the strengths that they had were the connections that they had to get good articles produced that we knew were going to benefit us, they also had amazing writers that produced content quickly and detailed. I think what makes them stand out compared to other reputation management companies is their willingness to help and accommodate any challenges that came up.
Are there any areas for improvement?
There isn't really much that they could have done differently, they were extremely nice, upfront, honest and dedicated to helping us improve our search results on google.