Reload

BACKGROUND

Please describe your company and position.

I am the Revenue Operations Manager of Almabase

Describe what your company does in a single sentence.

Almabase is a SaaS platform built for advancement teams across schools, colleges and universities to increase their alumni engagement and donor participation.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Reload to accomplish?
Improve website UX

SOLUTION

How did you find Reload?

• Online Search
• Referral

Why did you select Reload over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Reload were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Implement Website Landing Pages: Design visually appealing pages with compelling copy and clear CTAs to guide user actions. 
• Implementing Forms: Create user-friendly interfaces, optimize form fields, ensure data security, and integrate backend functionality. 
• Continuous Improvement: Analyze metrics, gather feedback, identify areas for enhancement, implement iterative changes, and optimize website elements. 
• Improve the Customer Journey on the Website: Optimize navigation, personalize content, minimize friction points, and ensure consistency across devices and channels.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Increased Conversion Rates 
2. Decreased Bounce Rates 
3. Improved User Engagement Metrics 
4. Enhanced Form Submission Rates 
5. Positive Customer Feedback 
6. Increased Conversions 
7. Improved Search Engine Rankings

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their turnaround times are incredible; you hand them a design, and the next day, it's on your website. They're exceptionally friendly and understanding. Their customer service and work are simply fantastic!

What was your primary form of communication with Reload?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Customer Service and speed of execution

Are there any areas for improvement or something Reload could have done differently?

There's nothing they need to improve on.

BACKGROUND

Please describe your company and position.

I am the Head of Product and Marketing of Moddule

Describe what your company does in a single sentence.

Supply chain software for modern business

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Reload to accomplish?

• Migration of website to Webflow
• Website development

SOLUTION

How did you find Reload?

Online Search

Why did you select Reload over others?

• Good value for cost
• Portfolio

How many teammates from Reload were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The primary job was to fully migrate our website to Webflow. Following that, we needed numerous improvements to the website, inc. design and development.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The website was migrated to Webflow with a high degree of precision and we could publish the website on time. All further requests for design and development have been handled fast and with a high level of quality.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Reload is very responsive and handles our requests fast and with quality. These are precisely the aspects that makes us be very satisfied with the collaboration.

What was your primary form of communication with Reload?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were very responsive and easy to work with. Having them on Slack, feels like they are a part of the team.

Are there any areas for improvement or something Reload could have done differently?

Nothing to mention at this point.

BACKGROUND

Please describe your company and position.
I am the Founder of Shivook

Describe what your company does in a single sentence.

We build Sales Funnels for eCommerce Brands

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Reload to accomplish?

• Flawless Website Design
• Easy to use back-end configurations

SOLUTION

How did you find Reload?

UPWork

Why did you select Reload over others?

• High ratings
• Pricing fit our budget
• Great culture fit

Describe the scope of work in detail. Please include a summary of key deliverables.

I needed to build a custom website using WebFlow for my eCommerce agency. Reload had to build a mockup in Figma with a wireframe. I already knew from the Figma design that this would be amazing. They then built out the site and continued making some minor modifications until it was absolutely stellar! Amazing job

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Completed wireframe 
• Compelted design 
• Completed website 
• Modifications added

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Amazing. Very fast. Very reliable. Extremely nice. Willing to do even more than what was asked from them

What was your primary form of communication with Reload?

Email or Messaging App

What did you find most impressive or unique about this company?

Quick response, quality work, attention to detail, very fair pricing

Are there any areas for improvement or something Reload could have done differently?

Nope! I was really happy with this project.

BACKGROUND

Please describe your company and position.

I am the Head of Design of Fintama

Describe what your company does in a single sentence.

We do products and services for the Wealth Management industry

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Reload to accomplish?

• Implement our website Layout into Webflow

SOLUTION

How did you find Reload?

Online Search

Why did you select Reload over others?

We met them and we aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Implementation of the entire website in Webflow with custom interactions and animations. The website was delivered under the estimated time with great effort to accomplish our ideas.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The resulting website, responsive, fast to load, 1 to 1 with our design.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project was delivered on time. They were very flexible in trying to assess and accomplish our detailed requests.

What was your primary form of communication with Reload?

Virtual Meeting

What did you find most impressive or unique about this company?

The amount of customisation they were able to do with Webflow and the way they brainstormed with us to find solutions whenever they ran into an obstacle.

Are there any areas for improvement or something Reload could have done differently?

Because we aren't "in the same building" and this was our first project together, it was important for us to get a constant stream of communication. In this point, sometimes our Person of Contact got too quiet, which is understandable since they were focused on producing, but it left us restless and often anxious.

BACKGROUND

Please describe your company and position.

I am the CEO of Fullview

Describe what your company does in a single sentence.

Very good help with webflow

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Reload to accomplish?

• Marketing site development

SOLUTION

How did you find Reload?

Online Search

Why did you select Reload over others?

Pricing fit our budget

How many teammates from Reload were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Great help for fullview.io

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

designed pages

Describe their project management. Did they deliver items on time? How did they respond to your needs?

yes

What was your primary form of communication with Reload?

Virtual Meeting

What did you find most impressive or unique about this company?

We've been impressed by their designs

Are there any areas for improvement or something Reload could have done differently?

yes

BACKGROUND

Please describe your company and position.

I am the Operations of a SaaS company

Describe what your company does in a single sentence.

SaaS

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Reload to accomplish?

• Develop company website

SOLUTION

How did you find Reload?

Upwork

Why did you select Reload over others?

Previous high-quality work

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Reload to develop our new company website. We had a very short window to get the job completed and Reload was able to take the job and deliver high-quality work in a short timeframe to meet our launch deadline. The new site was developed on Webflow and was seamlessly integrated to our current project to give our entire site a much needed upgrade.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We measured the project success based on the completion of the site by our agreed deadline.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

With open communication and regular meetings we were able to easily work together to complete this project on time.

What was your primary form of communication with Reload?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The expertise of the team on webflow and the ability to develop the designs/functionality quickly and accurately.

Are there any areas for improvement or something Reload could have done differently?

None

BACKGROUND

Please describe your company and your position there.

I am the President of a beauty salon in New York. We specialize in mens haircuts and hair treatments.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Reload?

Our website was outdated with company information . We hired reload to update and make it more appealing.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were recommended to them by another company that was very happy with their service.

Describe the project in detail and walk through the stages of the project.

I am a busy person and really appreciated flexibility of communication. I sent in writing what needs to be changed and received result pretty quickly. Everything was very simple and professional.

How many resources from the vendor's team worked with you, and what were their positions?

I worked with one person.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The website looked beautiful, and we received compliments from our clients.

How effective was the workflow between your team and theirs?

Extremely effective.

What did you find most impressive or unique about this company?

How knowledgeable they were.

Are there any areas for improvement or something they could have done differently?

Everything was perfect.