What evidence can you share that demonstrates the impact of the engagement?
They improved our rankings. We went from page 2 or 4 to within the top 3 on page 1. Their hard work and dedication were quite apparent.
How did Reliable Acorn perform from a project management standpoint?
They were very responsive over phone, email, and calendar scheduling. While we’ve never met in person, due to the distance, we are interested in utilizing Skype and Google Home to a greater extent.
What did you find most impressive about them?
Their thoroughness and attention to detail are evident in the exhaustive monthly reports. There’s always something to work on. They keep finding new opportunities for us to improve.
Are there any areas they could improve?
It would be great to work with the coders in person, but that is not a challenge we can overcome realistically. We can’t afford to fly them out for every meeting the way larger companies could.
Do you have any advice for potential customers?
Listen to their recommendations and take them seriously. Trust their ideas because they will have a long-term vision.